Graduate Certificate in Early Childhood Education Resource Consulting International

at Conestoga College - Waterloo Campus Canada

Quality Assurance - Manufacturing and Management
Today’s manufacturing sector requires highly skilled individuals with in-depth knowledge of current quality assurance, problem solving, and management practices. If you have the desire to be part of a quality movement, and want hands-on experience with the tools to support your career goals, then this program will be of interest to you. This two-semester Quality Assurance Manufacturing and Management Ontario College Graduate Certificate will provide you with the knowledge and techniques to improve the delivery and quality of goods and services. This program focuses on the use of modern quality improvement and problem solving methods that support the achievement of performance excellence in manufacturing and associated business processes. A combination of theoretical and practical learning opportunities will prepare you for a variety of management and quality focused career opportunities.

Process Quality Engineering
This advanced-level graduate certificate program provides individuals with the knowledge and techniques to improve the delivery and quality of products and services. The material that is taught in this program can be applied within any area of an organization. The focus of this program is on the achievement of performance excellence through the use of modern quality improvement methods. The program develops the skills required to perform process quality roles in a broad range of organizations and sectors.The program content aligns favourably with selected American Society of Quality's (ASQ) Bodies of Knowledge. This program is non-industry specific as it provides the proficiencies demanded by organizations in today’s market place.

Mobile Solutions Development (MSD) is a four-semester graduate certificate program, including a one-semester exploration of career management or an optional co-op in the mobile software industry. The program will offer students a strong practical background in mobile solutions design and development that encompasses different devices, operating systems, database and network infrastructures, as well as coverage of software quality and the security aspects to mobile solutions development. The optional co-op stream includes one co-op work term instead of the Guided Career Management course.

This program will teach the practical and scientific knowledge needed to understand small-scale artisanal cheese production as well as larger scale manufacturing. It offers a whole system perspective on cheese making, from animal husbandry and welfare, forage and feed, dairy production, and milk quality. The program covers both the science and art of cheese making by exploring raw and pasteurized milk theory, cheese microbiology, coagulants, curdling mechanisms, and starters. In-classroom theory sessions as well as hands-on and observational cheese making, will focus on the production of lactic, hard, soft, and traditional cheeses. After learning to make cheeses, focus shifts to affinage, with attention to ripening cultures, climate control, rind treatment, and handling throughout the aging process.

Computer Programming and Analysis is a three-year advanced diploma program in which students learn the latest skills needed by developers in industry. The program emphasizes problem-solving skills using the latest versions of Microsoft, Oracle, Java and open-source software to develop enterprise, internet and mobile applications. Object-oriented analysis, design, agile methodologies and programming techniques are mastered and applied throughout the program.Students learn through a combination of theory and practice, applying their knowledge to hands-on assignments and challenging projects. Complementary courses in areas such as mathematics, accounting and communications support the core IT courses. All of these skills are then applied to a capstone group project in the last term in which students can build a major business application for a local business, providing them with a realistic, practical experience. The optional co-op stream includes four consecutive four-month work terms. 

This program is designed to develop entry-level practical skills needed in the plumbing trade. Safe and practical application of plumbing techniques and methods relating to residential and commercial installation and repair will be covered. Skills training will include identification of fittings and plumbing-related materials and plumbing joinery in accordance with industry safety standards and the Ontario Plumbing Code. 

The Event Management program is a one-year, full-time graduate certificate program that is specifically designed to meet the needs of a growing industry in the planning and management of events.

The program will provide graduate students with specialized training in event management and will assist students in obtaining and developing the skills and understanding necessary to plan, promote and operate events for the public, non-profit, and corporate sectors.

Information technology workers need a broad range of practical skills to enhance concepts and principles that are often the focus of post-secondary study. This two-semester Ontario College Graduate Certificate program concentrates on hands-on application of network and systems administration practices and techniques commonly employed in modern IT enterprise infrastructure management.
Students will gain valuable skills and knowledge in the deployment and configuration of network operating systems (desktop and server), infrastructure services and network technologies. Students will also acquire foundational knowledge to work towards challenging professional certification exams from various organizations. Graduates of this program will have the skills required to move into IT administration positions or transition into more advanced graduate studies in areas such as security, networking and operations.

This program provides students with an overview of the hospitality and tourism industry along with entry-level management skills for this very diverse and integrated industry. Students will receive a broad base of business and entrepreneur skills ensuring a strong understanding of financial, customer service, marketing, and the human resources aspects of the industry. The optional co-op stream includes one co-op work term.

Program Outcomes

• Support an industry and workplace service culture by adopting a positive attitude and professional decorum, accommodating diverse and special needs, and contributing as a team member.
• Deliver customer service and solutions that anticipate, meet and/or exceed individual expectations, as well as organizational expectations, standards and objectives.
• Use marketing concepts, market research, social networks, sales strategies, relationship management skills and product knowledge to promote and sell tourism products, services and customer experiences.
• Apply business principles as well as basic accounting, budgeting, financial and administration skills to support the effective management and operation of a variety of organizations delivering tourism products and services.
• Comply with relevant organization and workplace systems, processes, policies, standards, legal obligations and regulations, and apply risk management principles, to support and maintain efficient, safe, secure, accessible and healthy tourism operations.
• Use appropriate technologies to enhance the quality and delivery of tourism products, services and customer experiences, to measure the effectiveness of tourism operations and to participate in tourism development.
• Keep current with tourism trends and issues, and interdependent relationships in the broader tourism industry* sectors to improve work performance and guide career development.
• Use leadership, teamwork, conflict and relationship management skills and tools, as well as knowledge of organizational behaviour, employment standards and human rights to contribute to a positive work environment.
• Respond to issues and dilemmas arising in the delivery of tourism products, services and customer experiences by using and promoting ethical behaviour and best practices of corporate social responsibility and environmental sustainability
• Organize new tourism products for clients based on an analysis of local and international destinations to establish connections with industry leaders.
• Examine economic, political, social, global and intercultural factors that influence the management of travel services, marketing strategies, customer retention and sales programs.

Applying to the Co-op Stream

• All applicants apply to the non co-op program. Students will be informed of the application deadline and process to apply for the Co-op Stream. Labour market conditions determine the number of co-op seats in optional co-op programs. Every student who meets academic eligibility requirements may not be admitted to the co-op stream.
• To be considered for admission to the co-op stream, students are required to achieve a minimum 70% session weighted average, with no dropped or failed courses during the term that occurs two terms prior to the co-op work term.

Co-op Information

• Co-op programs add value to your education. Earn while you apply what you learn in a real workplace environment. See the Co-op webpages.
• The College cannot guarantee co-op employment. All co-op students are required to conduct an independent co-op job search in addition to the supports and services provided by the Department of Co-op Education.
• Students are responsible for their own transportation and associated costs in order to complete work term requirements. Work locations may not always be readily accessible by public transportation.

This program prepares graduates for an exciting career in the field of Information Technology Infrastructure support and administration. Graduate employability is significantly enhanced by in- depth training in a broad range of business, computer and people skills that are in high demand across many industries. Rapid problem solving through the application of critical thinking is an emphasis throughout the program.
Program focus is on the practical application of skills and knowledge to install, configure and troubleshoot workstation and server computers, networks and cloud environments, including standard infrastructure services such as database and messaging systems. Practical work is completed on industry standard hardware and software encountered in the workplace. An optional co-op work term is included to enhance education. Through their education in this program, students will gain a solid foundation to challenge industry certification exams in the areas of operating system support, networking and virtualization should they so choose. The optional co-op stream includes one co-op work term. 

Computer-aided design or CAD programs are utilized in just about every business today to keep a company on the cutting edge of technology. These popular CAD programs are being used in the manufacturing, design, and architectural areas. In this program, a strong emphasis is placed on creating and altering CAD drawings from blueprint/schematic drawings. Completion of the program will give students the skills required for entry level positions as a draftsperson in organizations that include mechanical, design, or architectural areas. It will also enhance the existing skill sets of students to increase employability. This program will be delivered at the same time each weekday over two semesters to support progressive learning.

Program Outcomes

• Communicate clearly and concisely in written and oral form using appropriate formal and informal vocabulary and formats.
• Demonstrate professional conduct which adheres to current professional standards and expectations.
• Interpret and prepare various types of drawings and other related technical documents that support development, manufacturing and installation in sectors such as mechanical, design and architecture.
• Use current and emerging technologies, such as CADD, to support the implementation of projects.
• Contribute to the application of quality control and quality assurance procedures to meet organizational standards and requirements.
• Complete all work using best practices in workplaces to maintain standardization and ensure industry compliance.