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Master of Science in Service Management and Design

Master of Science in Service Management and Design

at University of Warwick United Kingdom

Overview

In today’s complex business environment, where so much of global GDP is now service-related, service science is a crucial area in which businesses must increase expertise in order to stay ahead.  

During the course, you will consider the complexity of services that bring together people, organisations, technologies and information, in order to deliver value for the customer. You will learn the tools and techniques to design the systems needed to work with your customer, and ensure the best outcomes are achieved. You will learn to structure a service organisation, and will look at excellence in service from a variety of international sector perspectives.  

This course will review operationally how you go about using techniques to design service experience, lead change, and drive business transformation. It will show you how you go about building reputation, relationships, and brand with your customer. It will help you make sense of big data, and the use of technology to effectively support service delivery.

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30

Application Processing Days

Under Graduate

Program Level

Fact & Figures

Full Time On Campus

Study Mode

12

Duration

University of Warwick

Location

Master of Science in Service Management and Design Assistant Fee

$29950

Tuition Fee

$0

Average Cost of Living

$0

Application Fee

Master of Science in Service Management and Design Admissions Requirements

  • Minimum Level of Education Required: To be accepted for this program, students must have a Bachelor's degree.
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Where would you like to study*

Work Permit United Kingdom

There are various options through which a student can get a post study work visa in the UK. 
Tier 1 Graduate Entrepreneur Visa for the graduates with a genuine and credible business idea. 
Tier 2 (General) is the leading immigration visa to work in the UK.
Tier 4 Doctorate Extension Scheme is for students who have completed their Ph.D. and is valid for 12 months for them to work, look for work or set up a business. 
Tier 5 Youth Mobility is for individuals of certain countries like Australia, Canada, Japan, Monaco, Hong Kong, South Korea, Taiwan, and New Zealand aged between 18 -30 who wish to move to the UK. 
Tier 5 GAE is for individuals who want to come to the UK for work experience, training, research or a fellowship. 
UK Ancestry is for individuals who are a citizen of a commonwealth and plan to work in the UK and have a grandparent who was born in the UK.
 

Detailed Program and Facts

30

Application Processing Days

Full Time On Campus

Program Intensity

Under Graduate

Program Level

12

Duration

Study Visa

English Test Requirement

6.5

Minimum Overall Score

92.0

Minimum Overall Score

62.0

Minimum Overall Score

Other Courses by University of Warwick,United Kingdom

In Global Sustainable Development (GSD) we take a critical approach to the dominant discourse of sustainable development. We are committed to understanding as well as challenging existing practice, and want you to join us as we seek innovative, transformative responses to complex global challenges. Based in the School for Cross-faculty Studies, our academic home is a natural place for future transdisciplinary leaders to flourish.

On this course you will work with Warwick’s GSD Department, the Institute for Global Sustainable Development (IGSD), and partner departments across the University. Our staff are at the forefront of their fields and share your passion for global sustainable development.

Core modules will support your development as an intellectual leader dedicated to bringing about positive change. They will help to deepen your understanding of the core global challenges we face, and develop your critical and reflective approach, as well as your technical and methodological skills. Your learning will be rooted in critical intellectual enquiry and philosophical understanding, which will support your personal development as a leader of thought and action. In addition, by having a wide range of optional modules, you can tailor the course to your own areas of interest.

In Term Three and the summer, you will have an exciting opportunity to ‘learn by doing’ as you undertake a transdisciplinary capstone project. We will offer you a choice of research, practice, and work-based experiences. Your chosen project will enable you to develop a skillset most suited to your future career goals.

By the end of this course, you will be equipped to play an authentic role in reflective global citizenship. You will also have a defined understanding of what is necessary to act as a leader of positive change. The route you choose upon graduation will be defined by your own interests and aspirations. Your learning from the course will equip you with what you need for a career in applied research, in policy, business, or in third sector activity.

Who is this programme for?
This programme is ideal for you if:

  • You have prior experience of GSD
  • You are new to this field of study with a first degree and a strong interest in GSD
  • You have work and life experience relating to GSD

Skills from this degree
You will learn to:

  • Think systemically, recognising connections and interactions between factors, and understand that actions often have many consequences
  • Identify and analyse the risk that system complexity can lead to unexpected and novel outcomes, and contribute to the proactive management of this
  • Describe complex issues in clear terms and communicate about them effectively and succinctly, both orally and in writing
  • Work naturally and consciously, as part of a community of practice, by learning from others in a culture of respect, mutual understanding and empathy, and managing disagreement and conflict through socially non-violent means, even in the context of formal power hierarchies
  • Support and foster intellectual leadership by challenging assumptions, critically analysing information and negotiating alternatives to current practices
  • Create new and personal knowledge in GSD both through research and self-managed learning

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Duration

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Tuition

Our Psychology degree is accredited by the British Psychological Society, with an emphasis on practical work. You will cover a broad range of topics that reflect our research strengths but allow you the choice to draw in relevant optional modules from across the University, for example in business, biology, economics, sociology, philosophy or a language.

We are widely recognized as one of the UK’s top research departments, and work closely with the NHS, the police and international bodies such as the United Nations. You will be taught by acclaimed academics whose enthusiasm for the subject is infectious and you will also have the opportunity to conduct a research project on an area of particular interest each year. Looking ahead, you will have access to a departmental careers consultant, who helps to organize events and practical sessions, and who can provide one-to-one guidance to help you decide what you want to do after graduation.

We give you the opportunity to apply for an intercalated year between your second and final year at Warwick. This will either be abroad at a partner institution or maybe a work placement the student has sourced.

Study abroad

In an interconnected world, employers greatly value an international perspective. Studying abroad provides you with a first-hand opportunity to explore how culture influences psychological processes and develop a range of valuable skills that give you a competitive advantage in the graduate market.

Our Department is part of the University’s large global network of exchange partners, with long-standing agreements with prestigious universities around the world. A particularly popular Warwick option is with Monash University in Melbourne, Australia, acknowledged as one of the world’s top universities.

Our students have previously undertaken study abroad opportunities in Brazil, China, Germany, Indonesia, Japan, the Netherlands, Poland, Singapore, South Korea, Spain and the USA. Typically, when students choose to study abroad, they apply in their second year for a third year of study at a partner institution. Students then return to Warwick for their final year.

36 month

Duration

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Tuition

If you are a graduate looking to develop a career in international business, this course will give you the skills and knowledge needed to do business in a global context. You will develop an appreciation of the special requirements for successfully conducting business across national boundaries along with knowledge of relevant theories and their practical application to business cases.

There is a choice of Dissertation or Business in Practice route. If you are considering further academic study (PhD) and you would like the opportunity to research a topic relating to international business, the dissertation enables you to test and apply the techniques and theories you have gained.

If you would like to develop further applied skills to suit your career aspirations, you can complete your studies with one additional elective module and our applied Business in Practice module.

Skills from this degree

  • Gain the specialist skills needed to do business in a global context
  • Tailor your degree to your own interests with our range of optional modules
  • Put your learnings into practice with the applied Business in Practice module
  • Access to dedicated CareersPlus service with specialist careers coaches

12 month

Duration

$ 30000

Tuition

By studying linguistics together with Russian, you will explore the fascinating human capacity for language, while also building your fluency in Russian. As a linguist, you will learn about the structure and function of language, and about relationships between language and society.

You will also study and practice written and oral communication in Russian, and learn broadly about communicating across languages and cultures. Your skills in linguistic analysis will support your language learning, and your knowledge of Russian will complement your work as a linguist. This course opens many career opportunities that require the knowledge and skills of both a modern language and a deep understanding of language, culture and communication.

(75% linguistics, 25% Russian).

Study abroad

If you wish to spend a year abroad (which we thoroughly recommend), this will take place in your third year, meaning that you will complete your degree in four years instead of three. All students have the opportunity to apply for an intercalated year abroad at one of our partner universities. The Student Mobility Team offers support for these activities, and the Department's dedicated Study Abroad Co-ordinator can provide more specific information and assistance.

48 month

Duration

$ 22280

Tuition

This challenging degree crosses subject boundaries, combining economics and political analysis. Policy-making is influenced by economics and many of the policies that we see today around the world are based on economic analysis.

By considering both disciplines, you will gain a broad perspective on how governments develop policy and the impact of this on consumers, firms and political structures. The degree is very current, looking at the key issues of the day and encourages debate and discussion around them.

You can maintain a breadth of study while focusing on areas that interest you, particularly during your final year. You can choose to major in one area and then you will have the flexibility to select up to six optional modules alongside a core module in Making of Economic Policy.

Study abroad

We currently offer an exciting range of opportunities for you to spend a year abroad studying in a higher education institution either in Europe, at the University of Monash in Australia, or with our partners in China and Canada. Studying overseas can add immeasurably to your personal development, future study and career opportunities. It will also offer you an opportunity to experience an alternative university system.

If you’re successful in gaining a Study Abroad placement, your degree programme will become a four year programme and, assuming you pass sufficient modules whilst abroad, the title of your course changes to add the suffix ‘with Study Abroad’ to the existing title (e.g. BSc Economics with Study Abroad).

48 month

Duration

$ 22280

Tuition

This degree allows you to develop an in-depth knowledge of Italian language and culture while also exploring theatre and performance studies through both practice and theory.

You benefit from the full range of expertise on offer in both departments, including cultural and historical modules in the School of Modern Languages, and specialisms in the Department of Theatre and Performance Studies including theatre in the African context, contemporary European theatre, applied theatre and playwriting.

You will normally spend your second or third year abroad, consolidating and enhancing your learning.

Study abroad

We strongly recommend that you take a year abroad as part of your modern languages degree, if you are able to. If you are unable to take a year abroad you will move to a three-year. You will be required to complete further language reinforcement work. You will also be encouraged to spend time abroad in other ways, during vacation times.

You will usually spend your year abroad doing one of three things:

  • Working as a language assistant teaching English in a primary or secondary school
  • Studying full-time at a partner university in your chosen country
  • On a work placement

Most students going to Italy opt for an exchange at a partner university. Some are successful in obtaining a (highly competitive) language assistantship. Most students apply through the British Council's English Language Assistant scheme during the first term of their second year at Warwick.

48 month

Duration

$ 22280

Tuition

Warwick's Language, Culture and Communication degree is a globally unique interdisciplinary program that prepares students to forge careers in the international marketplace. The degree combines elements of linguistics, intercultural communication, social psychology and public relations.

You will develop a unique combination of intellectual, analytical, research and communication skills, and apply them in a range of authentic situations. You will also develop your expertise in communicating effectively in different contexts, cultures and languages, and acquire first-hand experience of living abroad and working in multicultural contexts.

Study abroad

  • If you wish to spend a year abroad (which we thoroughly recommend), this will take place in your third year, meaning that you will complete your degree in four years instead of three. All students have the opportunity to apply for an intercalated year abroad at one of our partner universities.
  • The Student Mobility Team offers support for these activities, and the Department's dedicated Study Abroad Co-ordinator can provide more specific information and assistance. Students who elect not to complete the year abroad, or who do not academically qualify for it, may complete the course without a year abroad.

36 month

Duration

$ 22280

Tuition

This wide-ranging, flexible degree is devoted to the study of the literature, history, philosophy, languages, art and archaeology of the ancient Greek and Roman worlds.

The course allows you to choose from a wide range of topics - such as gender and sexuality in antiquity, democracy and imperialism, ancient Greek theatre, Roman laughter, or the history of medicine - and to develop skills in literary criticism and historical analysis as well as in theoretical and interdisciplinary approaches to the subject.

Teaching is varied, innovative and interactive, and our students benefit from many hands-on learning experiences, including recreating the experience of a Greek symposium, visiting historical sites and museums in the UK, and taking part in our annual classical play.

Core first-year modules provide a grounding in approaches to Greek and Roman culture and society, and to delve into the wide range of ancient literature and thought. Our four-year Classical Civilisation with Study in Europe degree has a similar structure to our three year course, but alongside learning about the ancient world you will study a modern European language (current options are Italian or German) and spend your third year studying classical subjects at one of our partner universities in Europe.

Currently, placements are available in Bologna, Padua, Rome or Venice, with recent confirmation of new placements in Berlin and Tübingen, Germany. Confirmation of available placements will be made in your second year.

48 month

Duration

$ 22280

Tuition

This course will help you understand the importance of thinking critically about how we know and experience the world, and recognise the importance of linking precision in thought and analysis to a grounded understanding of different historical periods.

You'll learn to consider ideas for their own sake, while recognising that they are developed in particular contexts, for particular purposes, and reflect the conditions under which they are produced.

Students will be offered the opportunity at the start of their second year to apply for an optional Year Abroad. Following the application process, those students who are offered and take up a Year Abroad place transfer to the four-year History and Philosophy (with a Year Abroad) course, with the Year Abroad as the third of the four years.

Study abroad

History and Philosophy students have the opportunity to join history students for a term in Venice at the start of year and also to apply for an intercalated year abroad at one of our partner universities. The Student Mobility Team based in the Office for Student Opportunity offers support for these activities, and both Department's dedicated Study Abroad Co-ordinators can provide more specific information and assistance.

48 month

Duration

$ 22280

Tuition

This single-honours degree allows you to study the language, culture, politics and history of one of Europe’s most ancient civilisations. We offer specialist teaching from the legacy of the Classical world in the Middle Ages and the Renaissance to today’s multicultural Italy.

You will have access to outstanding facilities and resources. This includes flexible collaborative and individual learning spaces, as well as a vast selection of print, digital and multimedia learning materials. Our Italian Studies BA offers the possibility to take a range of optional modules in other departments.

You will normally spend your second or third year abroad, consolidating and enhancing your learning.

Study abroad

We strongly recommend that you take a year abroad as part of your modern languages degree, if you are able to. If you are unable to take a year abroad you may move to a three-year degree. In such cases, you will be required to complete further language reinforcement work. You will also be encouraged to spend time abroad in other ways, during vacation times.

You will usually spend your year abroad doing one of three things:

  • Working as a language assistant teaching English in a primary or secondary school
  • Studying full-time at a partner university in your chosen country
  • On a work placement

Most students going to Italy opt for an exchange at a partner university. Some are successful in obtaining a (highly competitive) language assistantship. Most students apply through the British Council's English Language Assistant scheme during the first term of their second year at Warwick.

48 month

Duration

$ 21220

Tuition

View All Courses by University of Warwick, United Kingdom

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