Associate in Applied Science - Health Information Management

at MSM Group - Spokane Community College USA

Electrical maintenance and automation technicians are responsible for the maintenance, testing, repair, and/or replacement of the electrical systems and controls found in modern industrial plants and large commercial buildings.

As the electrical systems become more sophisticated, so must the skills of the electrical maintenance and automation technician. By mixing the theoretical with practical hands-on lab experiences using modern up-to-date industrial equipment and techniques, the student will be prepared for a challenging career in electrical maintenance.

Learning Outcomes

• Understand the inherent dangers of and be able to work safely around electricity.
• Be familiar with electrical theory, electrical terms and electrical circuits (AC & DC).
• Able to identify common electrical materials, parts, and components.
• Understand the theory, operation, and maintenance of AC & DC generators and motors.
• Know basic electronic theory and components.
• Able to design, wire, and troubleshoot conventional motor control circuits.
• Demonstrate proper transformer connections and understand the operation of industrial lighting.
• Able to perform electrical conduit bending using trigonometric calculations.
• Understand and apply the fundamentals of the National Electrical Code.
• Understand pneumatic system theory, math, symbols, and circuits.
• Understand hydraulic theory, components, symbols, and circuits.
• Demonstrated ability to work in the electrical power industry through the documented work experience approved bby the cooperative education supervisor and/or the Bonneville Power Administration.

The associate in applied science degree in Natural Resource Management prepares students to work in the forestry area. This program is conditionally accredited by the Society of American Foresters. Two additional options are available: Parks and Recreation or Wildlife Fisheries. The Parks and Recreation option prepares students for park maintenance and/or interpretive positions.  The Wildlife/Fisheries option prepares students to perform field sampling as well as habitat restoration work.

All students must complete an internship of at least 400 hours to complete the degree.  Second year: Student may remain in the main program which is forestry based, or they may select one of the two options for an AAS degree which requires a total of 105 credits.

Learning Outcomes

• Identify selected forest trees, shrubs, and forbs native to the Pacific Northwest.
• Use various instruments to measure the height, diameter and age of trees and apply this data to volume, site and growth determinations.
• Identify species and habitat needs of common northwest freshwater fish, birds and wildlife.
• Operate hand compasses, level, global positioning systems, and electronic instruments in determining slopes, turning angles, running traverses, locating ownership boundaries, and determining locations.
• Utilize maps and aerial photographs in the management of natural resources, including through the use of geographic information systems.
• Recognize common diseases and insect pests of forest trees and assess their damage.
• Use the computer as a tool for solving natural resources problems.
• Apply field techniques to sample, measure, and monitor wildlife, birds and fish species and their habitat.
• Demonstrate human relationship skills and professional behavior needed for successful job performance.
• Parks maintenance and equipment.
• Recognize and apply the various silvicultural systems and techniques used in ecosystem management.
• Understand concepts of ecology, conservation and management for fish and wildlife species and their habitats.
• Understand concepts involved in soil science including soil management, conservation, and use of soils in forestry and agriculture.
• Maintain and safely operate a chainsaw.
• Write technical reports and give presentations.

The Customer Service degree is a two-year professional program.  The Customer Service Representative program provides the  business background and human relations skills needed to work successfully with clients and customers.  Students may participate in online or on-ground classes.  This degree prepares students for jobs as customer service representatives.  An associate degree in customer service introduces students to techniques used to deliver quality customer service care.  Students develop their communication, marketing, personnel supervision, and customer relations skills.  Subjects taught during a customer service training program are a combination of business and customer service specific courses.  These individuals are the face of the company and are the ones who deal with customers in a friendly and courteous manner.  Customer service professionals are required to interact with customers before, during, and after the sale has been made as well.  Customer service training program graduates will also have a better chance of reaching the supervisory or management levels in this field.

College credit toward degree completion may be earned by articulating from a high school business program, by prior learning assessment, or by completing comprehensive tests administered by the Business Technology Department.

Learning Outcomes

• Use positive human relations skills to successfully deal directly with customers personally or by telephone.
• Appreciate the importance of customer service and its direct relationship to the success of a company.
• Perform a variety of routine clerical duties which may include making photocopies and sorting mail.
• Use current office equipment and office-related software.
• Demonstrate proficiency in Microsoft Word (expert level) and at the specialist level of Access, Excel, PowerPoint, and Outlook.
• Apply knowledge of grammar and punctuation skills.

Mechanical Engineering Technology prepares students for advanced mechanical drafting and design using both CAD drafting and Solid Modeling techniques.  The course of study prepares students to work in engineering teams for large and small manufacturing firms, consulting engineering firms, testing, and research companies.

Students learn the design and manufacturing processes required for a product to be developed from the initial concept to final production.  Students not only learn to draft using CAD and Solid Modeling techniques, but also get "hands-on" practical experience in 3D Printing, engineering design projects, and by learning fabrication processes used in industry.  Coursework includes design and assembly techniques as well as shop practice techniques and shop safety.  The course of study includes advanced disciplines of engineering technology such as math, physics, electrical theory, manufacturing, project management, and/or optional studies as available in statics, the strength of materials, chemistry, etc.

Learning Outcomes

• Use the systems, symbols, language and mechanics of the drafting field.
• Skillfully apply computers and engineering office software for documentation, communication, design, and drafting.
• Identify, solve, and apply engineering calculations relevant to a full drafting and design project.
• Work productively in a team environment and/or as an independent drafter/designer when required.
• Work with the sense of responsibility and accuracy required in the field of engineering design and drafting.
• Develop individual and full sets of drafting projects including shop drawings, assembly drawings, schematics, and construction plans using 2-D CAD and 3-D CAD solid modeling.
• Create accurate solid model computer files to transfer to rapid prototypes, CNC use, shop drawings, or engineering designs.
• Identify and select appropriate materials and processing of materials used in industry for a design project.
• Demonstrate basic shop practices in woods, metals, plastics, and composites, including machining, fabrication/welding, assembly and testing for design prototypes.
• Demonstrate global awareness of the impact of efficiency, effectiveness, cost, and sustainability in design.
• Create, track, and maintain an engineering design project from inception through scheduling, drafting, prototyping, costing, and documentation.

The associate in applied science degree in Natural Resource Management prepares students to work in the forestry area. This program is conditionally accredited by the Society of American Foresters. Two additional options are available: Parks and Recreation or Wildlife Fisheries. The Parks and Recreation option prepares students for park maintenance and/or interpretive positions.  The Wildlife/Fisheries option prepares students to perform field sampling as well as habitat restoration work.

All students must complete an internship of at least 400 hours to complete the degree.  Second year: Student may remain in the main program which is forestry based, or they may select one of the two options for an AAS degree which requires a total of 105 credits.

Learning Outcomes

• Identify selected forest trees, shrubs, and forbs native to the Pacific Northwest.
• Use various instruments to measure the height, diameter and age of trees and apply this data to volume, site and growth determinations.
• Identify species and habitat needs of common northwest freshwater fish, birds and wildlife.
• Operate hand compasses, level, global positioning systems, and electronic instruments in determining slopes, turning angles, running traverses, locating ownership boundaries, and determining locations.
• Utilize maps and aerial photographs in the management of natural resources, including through the use of geographic information systems.
• Recognize common diseases and insect pests of forest trees and assess their damage.
• Use the computer as a tool for solving natural resources problems.
• Apply field techniques to sample, measure, and monitor wildlife, birds and fish species and their habitat.
• Demonstrate human relationship skills and professional behavior needed for successful job performance.
• Parks maintenance and equipment.
• Recognize and apply the various silvicultural systems and techniques used in ecosystem management.
• Understand concepts of ecology, conservation and management for fish and wildlife species and their habitats.
• Understand concepts involved in soil science including soil management, conservation, and use of soils in forestry and agriculture.
• Maintain and safely operate a chainsaw.
• Write technical reports and give presentations.

The Greenhouse and Nursery Management program provides students with knowledge and practice in plant production.  Graduates of the program are experienced in topics including plant propagation, pest and disease management, greenhouse management, floral design, plant identification, and business management. At the successful completion of the second year, passing all required coursework, the student will receive the associate in applied sciences degree.

The following is a typical student schedule. Individual student schedules may differ slightly depending on course availability. Courses may only be offered in the quarter indicated.  Outlined curriculum assumes students begin the program fall quarter and continue winter and spring quarters, with summer quarter off. It is recommended that students work closely with the program advisor when planning classes.

Learning Outcomes

• Apply the concepts of floral design and management to a commercial florist business.
• Apply growing and maintenance practices to greenhouse and container grown stock during the course of the year.
• Identify and be able to care for the major indoor plants used in interiorscaping.
• Understand and apply the principles of business management and human relations to agribusiness management.

The Pharmacy Technician program trains students in all phases of the pharmacy field: drug products, calculations, dosages, dispensing techniques, inventory management, and Washington pharmacy law. Graduates will be prepared to work in both community and hospital pharmacy settings.

Each required course for graduation must be completed with a 2.0 grade or better before proceeding to the next quarter and must be maintained in all classes. The student may enroll in liberal arts either preceding or following the professional curriculum. For an associate in applied science degree, the student must complete 25 credit hours of required courses and 7 hours of department approved electives numbered 100 or above in addition to the one-year professional curriculum.

Learning Outcomes

• Demonstrate accountability as a health care professional.
• Communicate effectively in a professional manner with members of the healthcare team.
• Able to solve math-oriented problems posed to the technician by a pharmacist.
• Practice principles of implementing physician orders in a pharmacy setting.
• Demonstrate standards of aseptic technique and safety in a pharmacy setting.
• Demonstrate knowledge of legal requirements involved in a pharmacy operation.
• Identify appropriate information regarding standard dosing, generic versus trade name and other drug information.
• Understand the role of the technician – the pharmacist/patient/tech interaction; i.e. confidentiality.

The Marketing program is designed for students who want to specialize in fields involved with the distribution of goods and services from producer to consumer. Students take core business courses followed by marketing specialty courses such as marketing, retailing, advertising and international business. Students are also required to gain work experience as part of the program. There is opportunity for teamwork and leadership experience through participation in college DECA, international management and marketing organization.

All students graduating from this program must have a minimum grade of 2.0 on each of the management; accounting; economics; and general business required courses. Students must also have a 2.0 cumulative grade point average on all required courses in the program.

Learning Outcomes

• Understand the position of contemporary marketing within the economy and recognize how it fits into the global economy and the world of e-commerce.
• Analyze strategies and tactics to develop a balanced marketing mix to reach targeted market groups in both the consumer and business to business sectors in order to create satisfied customers.
• Analyze and understand the elements of the marketing mix, which includes having the right products/services in the right place at the right price with proper promotion to position a product/service to reach the targeted groups.
• Understand how the functions of marketing (buying, selling, transporting, storing, standardization and grading, financing, risk taking, marketing research) support the marketing mix.
• Understand and appreciate how outside environmental forces (technology, political legal, competition, social cultural, economic) influence changes in a firm’s marketing mix.
• Understand the need for market information systems, understand consumer/buyer behavior and market segmentation.
• Understand the need to support marketing goals with management skills, communication skills, human relation skills, and ethical behavior.

This regionally respected American Bar Association (ABA) approved program consists of basic and specialty legal courses designed to prepare students for employment in the legal services field. The program offers an Associate in Applied Sciences (AAS) in Paralegal Studies, and Paralegal Certificate.

The AAS in Paralegal Studies is awarded after completion of 90-98 credits of required coursework. If full class loads are taken each quarter, the program requires 6-7 quarters to complete. The supervised legal work experience required for graduation or the internship must be approved by the program director. A grade of 2.0 or higher in each class (including prerequisites) is required for both the AAS degree and the certificate.

Students may enroll in the certificate program instead of the AAS program if the student is in the process of or has completed an Associate in Arts degree (AA), a bachelor's degree, or advanced degree from an accredited college and/or university.

Learning Outcomes

• Apply knowledge of law and legal procedures through legal research, writing, document drafting, analysis of facts, interviewing and investigation.
• Develop skills in civil and criminal pretrial and trial practice, real estate, business, family law, commercial transactions and litigation, bankruptcy proceedings, intellectual property, estate planning, probate and other specialty areas.
• Develop technological and organizational skills, including categorizing and organizing documents, calendaring, assessing and prioritizing work; managing time; creating and maintaining databases; and using standard forms and checklists.
• Develop understanding of rules of professional and ethical conduct, competence, professionalism and client service.

Vascular Technology is an Allied Health profession in which practitioners perform diagnostic and monitoring procedures using sound waves. The vascular sonographer performs examinations at the request or direction of a physician. Through subjective sampling and/or recording, the vascular sonographer proceeds with the examination to create an easily definable foundation of data from which a correct anatomic and physiologic diagnosis may be established for each patient.

The various types of ultrasound imaging equipment require a highly skilled sonographer to obtain the imaging information or other data required. The vascular sonographer must obtain appropriate history, physical findings, and pertinent laboratory data to adapt the imaging techniques to obtain comprehensive and diagnostic information.

Learning Outcomes

• Perform high quality vascular tests on patients, while tailoring the examinations to bring out abnormalities present.
• Develop skill in performing indirect and direct vascular imaging and Doppler assessment in all areas of the body.
• Quantitate, subjectively evaluate, and interpret data collected to assist the physician in arriving at a diagnosis.
• Develop clinical understanding of the anatomy, physiology, pathology, diagnosis, and treatment of the major vascular diseases and disorders.
• Communicate effectively in a professional manner with physicians, patients, and members of the healthcare team.