Graduate Certificate in Sustainable Business Management (Co-op Optional )

at Conestoga College - Brantford Campus Canada

Customers today want all information to be accessible on a website and they want that information fast. This four-semester Ontario College Graduate Certificate program is designed to provide hands-on, comprehensive training for those who desire to work in the field of web-centric business application development. The primary focus of the program is on user-centered design supported by extensive back-end programming and front-end use of graphic design, multimedia, video, animation, and e-commerce applications to facilitate a fully functional website. Students will apply human interface guidelines, standard-based structures, and design and development principles to create accessible, usable, and captivating web experiences geared to today’s marketplace.

The Health Care Administration and Service Management program will provide those with health-care credentials with leadership theories and practical applications specific to the health-care environment. The curriculum is geared toward providing a wide base of professional skills in a health-care context such as finance, communication, human resources, leadership, operations, and critical thinking.

This program is designed for individuals whose profession involves significant project management activities. The program provides a formal background in project management processes and principles to complement practical application on-the-job. The content of the program incorporates the Project Management Body of Knowledge (PMBOK®) which is an international standard for project management training. The program is targeted for a breadth of organizations and does not focus on any one specific business or industry.

This graduate certificate program will provide students with the theoretical and practical knowledge and skills to manage projects from inception to completion. Projects range from basic work projects to increasingly more complex projects for stakeholders in all sectors of the economy.

Business is evolving. Are you uncertain about the exact career path you would like to follow? If your answer is ‘yes’, then the two-year Business diploma program is perfect for you, as it is designed to expose students to many different disciplines, ensuring diverse career opportunities. The Business program provides a broad education encompassing all functional areas of business, including business accounting, finance, marketing, sales, operations and human resources management. Today’s world is full of business opportunities; graduates of this program will have work-ready skills that will enable them to operate in multiple business departments, return to their family business or start their own business venture. They will also be able to bridge into the third year of the Business Administration – Management program, complete an 8-month post-graduate certificate, or bridge into the second year of the BBA – International Business Management degree program (subject to a 70% program average). You can start the Business program in the fall, winter or spring, at multiple campuses, and choose the delivery format that best suits your circumstances and lifestyle - full-time during the day, part-time in the evening, or online, and complete it in as little as 16 months (full-time or online).

In this two-year diploma, students develop the medical base of knowledge, technical and administrative skills and professional communication expertise required to take on more progressive responsibilities in today’s increasingly complex and dynamic health care environment. With a strong emphasis on problem solving, hands-on application and critical thinking, the Health Office Administration program prepares graduates to confidently assume administrative positions integral to the success of health care organizations. Coursework in medical and dental office management, hospital unit administration, insurance practices, and medical transcription, coupled with current business computing applications, bookkeeping, and office management procedures ensure that graduates are in-demand in a wide variety of health care settings.In addition to participating in health office simulations, students will have the opportunity to consolidate their skills in the fourth semester of this program in a seven-week (minimum 245 hour) unpaid work placement in a local health care organization.

This one-year certificate program is designed for students who wish to acquire a general education in the arts and sciences while having the flexibility to explore further educational options within the college or pursuing a degree at a local university. Students will acquire knowledge and skills in communication, critical thinking and research, while exploring contemporary issues in today's global society. Students will select and explore a topic of interest through the construction of a research project, paper, and portfolio that culminates in a presentation to an audience. During this program, students will participate in a course that will enable them to discover career opportunities. In the second semester, students will consult with their program coordinator to select from a variety of post-secondary courses in disciplines of their choice. The program is designed to allow students to explore options that meet future academic goals either through selecting courses in a major discipline or courses eligible for credit transfer to local university partners (courses are subject to availability). After successful completion of this program, students may wish to transfer to the Two-year General Arts and Science Diploma program, apply to programs within Conestoga College, or pursue further education at other institutions.

Today's competitive, global businesses require office professionals to be responsible to manage the administrative tasks that support their challenging, dynamic office environments. Employers need office administrators with exceptional computer skills, efficient document processing skills, the ability to communicate professionally, and the organizational expertise to keep the office running smoothly.

In this two-year diploma program, students develop their technical, communication and interpersonal skills. With a wide variety of hands-on practical experience built into the program and emphasis on critical thinking, ethical decision-making and problem-solving skills, graduates are fully trained to meet the demands of today's challenging office environment. At the end of the program, students will have the opportunity to showcase their skills by participating in a 90-hour field placement position in a local business.

With the current pace of construction in Ontario, there is a high demand for skilled equipment operators to support this industry. Completion of the Heavy Construction Equipment Operation program will position you for success in the industry. This program includes a significant amount of hands-on experience, safely performing basic maintenance and operating various pieces of large equipment at one of our two program locations (South Guelph or Brantford Airport). You will also be exposed to compact equipment and paving operations. This practical experience is complemented with related theory including environmental practices, soils, concrete and asphalt, surveying and site plans. By the end of the program, you will be well-prepared for success as you enter employment in the heavy construction and paving industries as an equipment operator. As a graduate of this program, you will have the opportunity to receive automatic exemption from all of the apprenticeship in-school training for the three Heavy Equipment Operator trades (Tractor-Loader-Backhoe, Excavator, Dozer) should you choose to pursue that career pathway.

Today's manufacturing sector requires highly skilled individuals with in-depth knowledge of current quality assurance and management practices. If you have the desire to be part of a quality movement, and want hands-on experience with the tools to support your career goals, then this program will be of interest to you. This two-semester Quality Assurance Manufacturing and Management Ontario College Graduate Certificate will provide you with the knowledge and techniques to improve the delivery and quality of goods and services. This program focuses on the use of modern quality improvement methods that support the achievement of performance excellence in manufacturing and associated business processes. A combination of theoretical and practical learning opportunities will prepare you for a variety of management and quality assurance organizational opportunities.

Program Outcomes

• Implement and document quality processes that ensure conformance to international quality standards.
• Evaluate the results of experiments for process improvement and product development to form recommendations using various process improvement tools.
• Evaluate quality issues, opportunities, and performance metrics using current and relevant tools such as Statistical Process Control (SPC) and Root Cause Analysis.
• Lead advanced product quality planning activities in an industrial environment using accepted quality assurance techniques including Failure Modes and Effects Analysis (FMEA) and Production Part Approval Process (PPAP).
• Plan the implementation of quality management processes within an industrial organization using accepted philosophies.
• Select the correct device or instrument to accurately measure product parameters and conduct a Measurement System Analysis (MSA).
• Conduct audits for Quality and Environmental systems in order to report findings and recommendations to both internal and external stakeholders.
• Apply test procedures and techniques to confirm that product design requirements are met.
• Communicate technical information effectively to customers and various internal stakeholders in management, engineering, manufacturing, marketing, and sales.
• Interpret information from a variety of technical and specialized sources to support quality processes.

Global Business Management
The Global Business Management graduate program provides an internationally-focused body of knowledge and skills for individuals interested in extending their business understanding beyond the domestic environment. The curriculum emphasizes the skills and knowledge necessary to operate in different roles within international cultural, legal and political contexts. This broad-based program will explore the field of management both in theory and through practical applications considering different organizational lenses. Graduates will be eligible to apply for the FITT (Forum for International Trade Training) diploma, and the CITP (Certified International Trade Professional) designation (subject to one year of work experience).

Supply Chain Management - Global
The Supply Chain Management - Global program prepares students for careers in the fields of logistics, procurement, supply chain and operations. Through extensive practical learning activities, students enhance their knowledge of supply chain concepts applicable to a variety of sectors. Graduates will be well-prepared to support the management of job functions by examining the connections between strategic objectives, stakeholder expectations, and supply chain design, functions, processes and roles; determining the value-added and financial implications of supply chain decisions and design on business profitability, efficiency and stakeholder satisfaction; using risk mitigation tools and strategies; reviewing supply chain activities and transactions for compliance with relevant policies, standards, legal, regulatory and contractual obligations; collaborating with, and using leadership and communication skills to build strategic relationships with a diversity of stakeholders. This program has been approved for advanced standing towards attaining the Certified SCMP Designation. Interested in taking this program on a part-time basis? It's possible to complete this program while still working full-time and fulfilling your other commitments.