Certificate in Office Administration - General

at Durham College - Whitby Campus Canada

The Hospitality industry is growing fast - so fast that the industry is bracing for significant labour shortages. Thousands of jobs will be available across Canada for people with the right education, skills and attitude. From the front desk at a hotel or resort, to a food and beverage service position at a restaurant or club, or customer service positions in a wide variety of businesses, there will be many outstanding opportunities. If you enjoy travel, meeting new people, and have a passion for being a part of an industry that makes people happy, Hospitality Skills is a great place to start.

The Hospitality Skills program will provide you with an introduction to hotel, restaurant and tourism operations and the knowledge and expertise required for an entry-level position in the hospitality field. You will have the opportunity to earn industry-recognized certifications related to food and beverage service and safe food handling.

You will learn how to

• Provide hospitality service in a professional manner in order to increase customer satisfaction
• Identify and describe the various sectors of the Canadian tourism industry
• Use basic calculations to assist with daily functions of a hospitality operation
• Assist in development and implementation of a hospitality operation’s marketing plan and materials
• Follow all relevant health and safety legislation and regulations
• Plan and implement personal and professional development strategies related to the hospitality industry
• Support daily functions of a hospitality operation using current technologies and computer applications
• Perform duties of an entry-level accommodation operations team member
• Explain theories of food and beverage service and perform basic service tasks

Students in this program will benefit from working and learning in Bistro ’67, a full-service, green-certified teaching and learning restaurant operated by staff and students. 

Qualified graduates of the Hospitality Skills certificate program may have the opportunity to continue their studies by completing a second year to obtain their diploma in Hospitality - Hotel and Restaurant Operations Management.

The Event Planning program is ideally suited for organized and detail-oriented individuals, who naturally take the lead in groups and projects and thrive in a high-energy, creative environment. Students are prepared for a career that offers incredible versatility and spans almost every industry. They learn how to design, plan and execute a wide array of corporate, community and social events while developing a strong business acumen through experiential learning in our W. Galen Weston Centre for Food (WC) event space.

Co-operative education (co-op)
The best way to succeed in your field is to immerse yourself in it! Co-op is an excellent way to build your professional network, explore career paths and apply in-class teachings to real work situations. Co-op is a model of education that integrates academic learning with workplace learning in fields relevant to our students’ academic and personal goals. Similar to an academic course, work terms are a mandatory component to this form of experiential learning.

Students in the Special Events Management Diploma program will be invited to apply to the co-op option during their first academic semester. Entrance to the co-op option is limited and the processes for securing a work term are competitive.  Students who qualify for co-op will be eligible to complete a four-month, paid work term between the second and third semesters of their program.

Supports are available through the Co-op office to assist students with securing their work terms. In addition, the Co-op office is in contact with co-op students and their employers during the work terms to help with any questions. Upon completing the work term, co-op students return to campus to complete their final two academic semesters of the program before graduating.

Guided by a field-to-fork philosophy, this program prepares students to be leaders in the rapidly evolving food sector. Working in a one-of-a-kind environment, you will learn to create the wholesome, locally produced, farm-fresh food in demand by today’s consumers, and how you can contribute solutions to communities looking to feed cities in creative and sustainable ways. In addition, you will experience how agri-tourism brings urban residents to farming and will have an enhanced awareness of local food production.

With more than 50 hours of your time spent in the labs and fields of the W. Galen Weston Centre for Food, you will gain a unique hands-on opportunity to become familiar with the concepts that are critical to the food and agricultural industry, all within the context of a field-to-fork philosophy. You will learn in our fields, greenhouses, hoop house and state-of-the-art food chemistry and processing labs, while planning for, planting, tending to and harvesting more than 50 different varieties of produce, berry bushes, herbs and more.

Through the development of your own value-added food products, you will have a greater knowledge and understanding of the opportunities that come with food production. Whether you are interested in a career with a food company, managing a food operation, developing your own food product or owning a greenhouse or production farm, you will gain critical skills in modern farming concepts and food processing to position you as an industry leader.

The Food and Farming program will offer you a hands-on opportunity to become familiar with the concepts of food production. You will focus on:

• Plant propagation
• Soil and plant nutrition
• Fruit and vegetable production under field, greenhouse, garden and container conditions
• Product development
• Food processing including niche processing of local foods
• Food and agriculture regulations
• Disease and pest management
• Business practices including product branding, entrepreneurship and marketing.

It will be offered at the Whitby campus, home of the college’s new Centre for Food. This incredible new learning centre will undergo further expansion to include orchards, agricultural fields, greenhouses and more. Students will also utilize the specialized laboratories at the college’s Oshawa campus and participate in several field trips through the year.

The welding industry contributes more than $5 billion to the Canadian economy and employs over 300,000 individuals. Become a part of this booming field, and learn welding techniques and skills to ensure you’re fully prepared for the trade. In this program you will become skilled in multiple welding processes with additional learning in blueprint reading and metal fitting. You will also become familiar with metals and their unique properties, and enhance your hand-eye skills to work safely and effectively in the structural, pressure vessel and manufacturing industries. Whether you are preparing to build, create or repair, you will have the attention to detail and technical knowledge for a successful career in this high-demand skilled trade.

Additional features of this program include a ‘block programming’ delivery that allows students to complete their in-class hours in one of two sections either from Monday to Wednesday or Thursday to Saturday, and a welding capstone project in the fourth semester that challenges students to research, design, build and present a final project to their abilities and prepare them for the workplace.

This two-year program will provide students with exceptional welding skills sought by employers in the structural, pressure vessel and manufacturing industries. Students will learn from professors with vast welding experience to receive expert knowledge and practical skills that will foster their trade. This program will teach students to create and read blueprints; give them the skills of fitting metals and understanding their characteristics; equip them to work safely in the industry; and give them practical experience in weld shop and inspection methods. During the second year of this program students will manage a capstone project that will test the skills and knowledge they have learned, preparing them for a successful transition to the workplace.

This program provides an opportunity to introduce students to a field where employment opportunities are abundant, and also train them to meet the growing demands of the welding field. Students will learn traditional forms of welding such as gas metal arc welding (GMAW), flux cored arc welding (FCAW), shielded metal arc welding (SMAW), and gas tungsten arc welding (GTAW), as well as Plasma cutting and Air Arc gouging.

Graduates will be prepared to work in the manufacturing and construction sectors with the skills and knowledge to find entry level employment opportunities in a number of areas such as welding shops, manufacturers of metal products, piping and structural contractors, automotive and aircraft manufacturers, repair and maintenance services, building and construction industries, railroad and railcar industries and wind turbine manufacturers.

You will learn to:

• Perform safe work practices in the welding trade in accordance with the Occupational Health and Safety Act (OHSA) and Regulations for Industrial Establishments.
• Prepare and interpret drawings that would typically be used in a manufacturing and/or fabricating environment.
• Perform all positions in shielded metal arc welding, gas metal arc welding, flux core arc welding, gas tungsten arc welding utilizing mild steel and structural shapes with various consumables as well as open root welding on plate and pipe in all positions using the SMAW process.
• Identify the applicable code(s) or standards to be used in conjunction with each specific fabrication activity.
• Learn to use fitting skills to control distortion and correction techniques as they apply to expansion and contraction forces.

Co-operative education (co-op):

The best way to succeed in your field is to immerse yourself in it! Co-op is an excellent way to build your professional network, explore career paths and apply in-class teachings to real work situations. Co-op is a model of education that integrates academic learning with workplace learning in fields relevant to our students’ academic and personal goals. Similar to an academic course, work terms are a mandatory component to this form of experiential learning.

Students in the Welding Engineering Technician Diploma program will be invited to apply to the co-op option during their first academic semester. Entrance to the co-op option is limited and the processes for securing a work term are competitive.  Students who qualify for co-op will be eligible to complete a four-month, paid work term between the second and third semesters of their program.

Supports are available through the Co-op office to assist students with securing their work terms. In addition, the Co-op office is in contact with co-op students and their employers during the work terms to help with any questions. Upon completing the work term, co-op students return to campus to complete their final two academic semesters of the program before graduating.

Have you ever ridden an elevator or escalator and wondered how they work? Who builds and installs them or even who makes sure they’re safe to ride? The responsibility is that of an elevating devices mechanic and our program will prepare you to enter this trade as an apprentice. With the continued development and modernization of high-rise buildings driving growth in the elevating devices industry, employment opportunities in this area have increased in Durham Region and the Greater Toronto Area. Durham College is a public training provider for an elevating devices mechanic apprenticeship, positioning you for employment as an apprentice upon graduation. Graduates are eligible for exemption from the Level 1 and 2 of the in-school requirements for EDM 636E apprenticeship training. Graduates will also receive TSSA-mandated EDM-T Safety Training certification and meet the Ministry of Labour’s Working at Heights training requirements.

This two-year program is the only of its kind in Ontario. Students hoping to become Elevating Devices Mechanic apprentices will gain foundational knowledge with industry terms and hands-on experience on actual elevating equipment while applying sustainability best practices in the workplace.

The Mechanical Technician - Elevating Devices diploma program prepares students to enter into the elevating devices industry as an apprentice. Elevating Devices Mechanics must complete an apprenticeship training program to become a licensed constructor or service mechanic. Graduates choosing not to enter into an apprenticeship could also secure positions as sales persons or inspectors in the industry.

In just four semesters, students will have demonstrated the ability to:

• Apply quality control and quality assurance procedures to meet organizational standards and requirements.
• Use current and emerging technologies to support the implementation of mechanical and manufacturing projects.
• Interpret, prepare and modify mechanical drawings and other related technical documents.
• Manufacture, assemble, maintain and repair mechanical components according to required specifications.
• Contribute to the planning, implementation and evaluation of projects.
• Analyze and solve mechanical and electrical problems on elevating devices equipment by applying mathematics and fundamentals of electricity and electronics.

Co-operative education (co-op):

The best way to succeed in your field is to immerse yourself in it. Students will be invited to apply to the co-op option during their first year and entrance is competitive. Qualifying students will be eligible to complete a four-month, paid work term.

Whether you find yourself at a dairy farm or in a nuclear power plant, your knowledge and skills of electricity, safety and installation methods will give you the ability to install, maintain and troubleshoot the motor controls and wiring systems that allow businesses to operate. Having physical control of temperature and pressure systems ensures that staff are comfortable and safe, and that work is completed effectively and up to code. Graduates will meet the Ministry of Labour’s Working at Heights training requirement.

As an Electrical Technician student, you will learn the fundamentals of electrically based technologies and how to assemble, install, test and calibrate electrical testing equipment.

This program will focus on the skills required to install and maintain current industrial, electrical and electronic systems, including programmable logic controls, and enable you to develop troubleshooting and problem solving skills through theoretical and extensive hands-on training.

Topics include:

• Electrical theory
• Instrumentation
• Motor controls
• Canadian Electrical Code
• Blue Prints
• Electronics
• Building systems (fire alarms, data networks, security, etc.

Hands-on instruction will account for up to 35 to 45 per cent of class time. If you successfully complete Year 1 and choose to leave at that time, you will receive an Ontario College certificate in Electrical Techniques.

The Civil Engineering Technician program is the perfect vehicle to launch a rewarding entry-level career in the civil engineering field. You will develop skills in computer assisted design and drafting (CAD), geographic information system (GIS), electronic surveying and testing construction materials. Project management and safe working principles in construction sites, in accordance with various Canadian civil engineering codes, quality control standards and regulations will also be taught. A field placement or co-operative education (co-op) work term will provide two options to gain experience in the workforce. Students can also access membership to the Toronto Construction Association.

Civil Engineering influences almost every aspect of modern human life. Much of the physical infrastructure of modern society is provided through Civil Engineering. Students in the Civil Engineering Technician diploma program will learn how to construct, maintain and recycle the structures in communities such as dams, bridges, roads, buildings, pipelines, railways and tunnels. Students will learn how to collect, process and interpret technical information to produce written and graphical project-related documentation. Program graduates assist in scheduling, cost estimation, quality control and monitoring of civil engineering projects.

Civil engineering is also responsible for the design, construction and maintenance of critical infrastructure elements which keep communities functioning, such as transport systems, wastewater treatment, gas, water and electricity supplies. Graduates of the Civil Engineering Technician program carry out technical functions related to a broad range of civil engineering fields including structural, municipal, highway and transportation engineering, water resources, geotechnical engineering, environmental protection and infrastructure rehabilitation.

Co-operative education (co-op):

The best way to succeed in your field is to immerse yourself in it! Co-op is an excellent way to build your professional network, explore career paths and apply in-class teachings to real work situations. Co-op is a model of education that integrates academic learning with workplace learning in fields relevant to our students’ academic and personal goals. Similar to an academic course, work terms are a mandatory component to this form of experiential learning.

Students in the Civil Engineering Technician Diploma program will be invited to apply to the co-op option during their first academic semester. Entrance to the co-op option is limited and the processes for securing a work term are competitive. Students who qualify for co-op will be eligible to complete a four-month, paid work term between the second and third semesters of their program.

Supports are available through the Co-op office to assist students with securing their work terms. In addition, the Co-op office is in contact with co-op students and their employers during the work terms to help with any questions. Upon completing the work term, co-op students return to campus to complete their final two academic semesters of the program before graduating.

A diploma from the Automotive Technician – Service and Management (Motive Power Technician) program is your key to a world of opportunity in a high-tech, challenging industry. Learn the theory of mechanical procedures in a hands-on environment, guided by experienced, trade-certified professors. Graduates of this program can go on to specialize in high-demand areas of motive power including automotive, truck and coach, off-road equipment, marine and small engines, stationary equipment and diesel engines. This program also includes the essential business skills to help you find the right job with the right employer. Graduates are eligible for exemption from the Level 1 and 2 of the in-school requirements for AST 310S apprenticeship training.

This program will give you the skills and training required to pursue a variety of careers in the transportation and automotive fields. As a graduate, you will be prepared to enter the motive power trades with highly skilled trade qualifications and essential business communication, marketing and interpersonal skills. Successful completion of this program will enable you to:

• Create work orders related to the motive power trade and industry
• Diagnose motive power engines, electrical/fuel systems, motive power drive line, directional control systems (steering, suspension and brakes) and air conditioning
• Search and find parts/service information from manuals and computerized systems
• Apply proper disposal, storage and handling practices as they pertain to environmental legislation
• Understand management principles such as business structure, accounting, human resources management and parts/supply management
• Students wishing to challenge apprenticeship exemption exams are required to pay an examination fee.

The Honours Bachelor of Construction Management (HBCM) program provides students with the knowledge, skills and abilities they will need to succeed in a career in the industrial, residential, institutional, or commercial construction industries. Graduates of the HBCM program will be prepared to make meaningful contributions to the prosperity, sustainability and resiliency of Ontario’s economic future.

As Ontario’s construction sector enjoys sustained and significant expansion, the growing demand for skilled workers continues to create excellent employment opportunities for knowledgeable and well-prepared graduates to fill the estimated 118,000 new construction sector jobs that will be created over the next 15 years.

It is anticipated that demand for well-trained employees will be even more pronounced in occupations that require an advanced level of skill, such as construction managers, estimators, job site superintendents and project managers.

In today’s skills-specific job market there is a demand for construction workers with the knowledge and skills to work in the evolving building construction industry. This program will provide foundational skills to transition into the current construction industry with a strong knowledge of the Ontario Building Code, latest edition. You will gain expertise in energy-efficient, sustainable and environmentally responsible homes built with up-to-date materials and low carbon footprint, including Net Ready and Net Zero designs. This is a great opportunity for energetic students to join the booming construction industry. Graduates will meet the Ministry of Labour’s Working at Heights training requirement.  Students will also have the opportunity to complete a co-operative education (co-op) or field placement, which provides invaluable real-life, hands-on work and industry experience that prepare graduates for successful careers.

CO-OPERATIVE EDUCATION (CO-OP)
The best way to succeed in your field is to immerse yourself in it! Co-op is an excellent way to build your professional network, explore career paths and apply in-class teachings to real work situations. Co-op is a model of education that integrates academic learning with workplace learning in fields relevant to our student's academic and personal goals. Similar to an academic course, work terms are a mandatory component to this form of experiential learning.