Diploma in Business Administration

at Academy of Learning Career College Canada

Graduates from the Medical Receptionist Diploma program will be able to work effectively in any medical office as a receptionist. After completing this diploma they will have the acquired skills to enable them to meet and greet patients, direct them to appropriate services, answer telephones, take messages, schedule appointments and perform other routine administrative tasks.

Objectives

• A clear understanding of medical office procedures and medical office terminology.
• The skills to handle general office duties such as filing, sorting and copying.
• The ability to perform word processing, spreadsheets and data management skills.
• The knowledge to book appointments and make referrals (both computerized and manual).

Hospitality is diverse and global in nature and one of the growing industries around the world. The International Hospitality Management Diploma program is designed to prepare students for careers in the fast-paced, rewarding and challenging world of hospitality management. The program appeals to individuals who are charismatic, outgoing, capable and energetic. Its objective is to produce qualified graduates, ready to work in hotels and other accommodation services at a supervisory level.

Students will gain a broad range of management and operational skills and practical tools that will assist them in dealing with situations within the hospitality industry service environment. The program provides the skills to progress to higher-level careers, given the proper combination of skills, experience, personal attributes, and additional training.

Objectives

• The skills to manage all physical aspects of a hotel, restaurant or hospitality property including; front office, housekeeping, and food service operations.
• Supervisory and communication skills for effective leadership.
• Techniques to develop and maintain high-performance teams.
• Purchasing strategies and techniques.

The objective of the Computerized Accounting Diploma program is to provide the student with the opportunity to acquire knowledge of business concepts, as well as gain the necessary computerized accounting and office skills. This program will provide graduates with the necessary skills to maintain a complete set of books, keep records of accounts, verify the procedures used for recording financial transactions, and provide personal bookkeeping services.

Objectives

• An understanding of how to handle confidential budget information.
• The ability to process financial reports and memoranda.
• The knowledge on how to work with statistical and accounting data.
• The capability of maintaining files and records.
• The background to perform a wide range of office support functions.

The Marketing Coordinator Diploma program prepares students for an entry level marketing support position related to integrated marketing and communication activities. Marketing knowledge and processes, administration skills, and practical tools will assist them in dealing with marketing situations. Those wanting to progress to a manager level may, given the proper skills, experience personal attributes and additional training.

Objectives

• The ability to assist the Marketing Manager with a wide range of marketing activities. Also prepare desktop publishing and develop sales collateral, proposals, brochures, newsletters using Microsoft Publisher, Photoshop Basics and Illustrator Basics.
• Exposure to direct mail, outbound calls, mass e-mail, broadcast campaigns, marketing events and trade shows, public relations, and other marketing tools.

The Medical Secretary Certificate program is designed to provide students with the knowledge of healthcare procedures, business concepts and office skills to meet the demands of today’s healthcare business. Upon graduation students will be well-equipped to work in a wide variety of healthcare settings.

Objectives

• The understanding to work at patient reception and registration.
• The ability to arrange appointments with specialists.
• The knowledge to monitor and facilitate patient flow through the clinic.
• The training to organize and file medical files.
• The background to provide assistance to physician(s) and nurse(s).
• The capability to process payments.
• The ability to maintain daily schedules for physician(s).

In the Software and Web Developer diploma program, students learn the coding languages that every web developer needs to know: HTML, CSS, and JavaScript. Students then broaden their skill set with a strong foundation in SQL, C#, and the .NET Framework that will lead to additional opportunities in the world of software development.

The Computer Service Technician Diploma program prepares students to deal with the problems they may encounter when servicing personal computers. It provides in-depth knowledge of computer hardware. Students will gain experience by performing hardware configuration-related activities. The program prepares students for the following industry certification exams: CompTIA A+, CompTIA Network+, CompTIA Server+.

Objectives

• The necessary technical skills relating to maintenance and repair to PC hardware.
• The understanding of the design and application of PC software and operating systems.

The Accounting and Payroll Administrator Diploma program provides students with the necessary skills to maintain a complete set of books, keep records of accounts, verify the procedures used for recording financial transactions, and provide personal bookkeeping services. It also provides students with the necessary skills and knowledge required to perform payroll administrative responsibilities in the payroll department. The student will write CPA’s exams to acquire the Payroll Compliance Practitioner (PCP) certification. In addition to accounting and payroll expertise, students gain basic skills and experience in business correspondence, office procedures, performing a job search, and being successful in today’s workplace environment.

Objectives

• The ability to maintain employee attendance records to calculate pay and benefits entitlements using manual or computerised system.
• The skills to collect, verify and process payroll information and determine pay and benefit entitlements for employees with a manual or computerised system.
• The capability to prepare and balance period end reports and reconcile issued payroll to bank statements.
• The understanding to deal with statistical and accounting data and maintain accounting records.
• The background to prepare T4 and other statements.

The Administrative Assistant diploma program introduces students to office administration and its many facets in the business world. This program provides graduates with the necessary skills to compile, verify, record, and process forms and documents, such as applications, agreements, and letters, in accordance with established procedures, guidelines, and schedules. Students will have the opportunity to learn today’s most popular office software applications.

Objectives

• Performing a variety of administrative and clerical functions
• Preparing reports
• Assisting with overall departmental functions

The objective of the Customer Service and Information Clerk Diploma program is to provide the student with the opportunities to acquire and apply the knowledge of customer service and information skills to help them meet the demands of today’s business environment.

Objectives

• The requirements to respond to telephone and in-person complaints and inquiries.
• An understanding to be able to give information regarding an organization’s goods, services and policies.
• The capability to enter orders, verify shipments and send out invoices.
• The knowledge to be able to trace orders from intake to shipment and troubleshoot delays and problems.
• The ability to receive payments and process information required for the provision of services.