Certificate in Office Administration - General

at Mohawk College of Applied Arts and Technology - Fennel Campus Canada

Program Highlights

• Courses span all of the functional areas of business.
• Ideal for future entrepreneurs.
• Upon completion of a common first semester, you may choose to transfer into second semester of one of the following programs:
  • Business - Accounting (non co-op 316 or co-op 356)
  • Business Administration (632)
  • Business Administration - Accounting (364)
  • Business Administration - Human Resources (363)
  • Business Administration - Marketing (non co-op 362 or co-op 366)
  • Business - Financial Services (303)
  • Business - Marketing (319)
  • Insurance (non co-op 318 or co-op 368)

What you’ll learn

• Solid foundation for success in decision making.
• Master fundamental skills in the core business processes:
• Accounting and finance
• Marketing
• Operations and distribution
• Human resources and labour
• Business information systems and technology
• Project management

Delve into the processes and technologies used for modern, sustainable urban and regional land use planning and development.

Program Highlights:

• From looking up planning policies to establishing graphic layouts in CAD, you will be involved with real-life planning processes.

What you'll learn:

• Learn land use planning principles, planning law, process and documentation necessary to create active and sustainable communities.
• Acquire CAD, plan reading, graphics and visualization skills needed to create plans for today's modern infrastructure.
• Develop surveying skills and geographic information systems (GIS) applications.
• Explore subdivision development and design, site planning and detailed design.
• Understand official plans, zoning by-laws, and provincial legislation.
• Produce planning reports and make public presentations.

Gain a critical understanding of the important elements of global business, a cultural orientation to Canada, and the language and communication requirements to be effective in a global business setting.

This comprehensive 2-year post-graduate program will prepare you for a wide variety of business management careers.  Learning from experienced international business professionals you will gain a critical understanding of the important elements of supporting a global business while gaining a cultural orientation to Canada and the communication skills necessary to be effective in a global business setting.  

The program will expose you to foundational international and Canadian business practices and help you strengthen your English communication, math, and statistical skills, within your first year of studies. Advanced international business practices will be covered in your second year, including Supply Chain, Marketing, Sales and Negotiation, E-Commerce, Finance, Business Analytics and Project Management, leading you to the development of an international business capstone project. 

Program Highlights

• Advance your global business, language, and cross-cultural competency skills needed to launch a successful international management career.
• Apply your learning through experiential learning opportunities with online decision-making simulations, role-plays, and case analyses.
• Benefit from entrepreneurial perspectives and insights from leading industry professionals.
• Mohawk College is located in Hamilton, Ontario, amid the Toronto- Waterloo Innovation Corridor, home to more than 15,000 technology companies and thousands of start-ups that require talented people to help them turn their research strength into global commercial success. 

What you'll learn

• Use industry-standard tools and techniques to transform raw data into meaningful information to support business decision-making.
• Research potential business opportunities with an understanding of cultural, financial, legal, and distribution issues.
• Take your business strategy global by understanding customer needs and gathering business requirements.
• Identify the risks and financial rewards of different international investment alternatives.
• Create strategies and business plans to develop and support the global business presence of a company.
• Develop B2B sales and negotiation skills as well as a personal brand to launch a successful professional career in Canada or abroad.

Support clients with dual diagnoses across the lifespan through the use of intervention strategies, research or policy development.

What you’ll learn

• Learn about mental health and disability separately in Semester 1 and how clients present with complex conditions as part of dual diagnoses in Semester 2.
• Practice intervention strategies appropriate for clients and families.
• Engage in simulation exercises that build awareness and empathy.
• Develop knowledge translation skills to successfully work as part of a multidisciplinary team.
• Work directly with clients or behind the scenes through research or policy development.

Learn the latest tools, techniques, and mindset that will prepare you for a fulfilling career as a project manager.

Program Highlights

• Study in a field that is both highly sought after and relevant to today’s business problems and opportunities. ?
• Learn from industry-experienced professionals. ?
• Considered the cornerstone in many organizations, Project Managers are highly sought after in a wide range of industries. ?
• This program addresses emerging trends in project management through courses in Agile project management ?
• Earn micro-badges in Process Mapping and Analytics with the Mohawk/IBM partnership ?
• Upon completion of the first semester of the program, you’ll be eligible to write the Certified Associate in Project Management (CAPM) certification (an entry-level designation offered by the Project Management Institute, PMI). 

What you'll learn

• Use a variety of project management techniques, skills, and knowledge to support improved business outcomes. 
• Develop strategies to bridge the gap between business needs and the desired outcome using appropriate project management tools, techniques, and mindset. 
• Assess approaches to solving business problems using established evidence-based decision-making techniques. Understand what the project performance data that you are collecting is telling you and how to guide projects to successful completion. 
• Use a project management approach to communicate technical and business information to a variety of stakeholders. 
• This is a BYOD (Bring your own device) program. See Laptop Requirements under Additional Information.

This program is designed to offer transfer pathways to additional college and university programs.

Program Highlights

• Develop essential employability skills such as strong communication, critical thinking, and socio-cultural awareness.
• Customize your schedule with a wide range of electives chosen from your areas of interest delivered in blended and online learning environments.
• Cost-effective and efficient pathway into university studies with up to two years of direct and non-specified university transfer credit into a humanities and social sciences field of study.
• Get a fresh start by upgrading and achieving the entrance-level requirements needed for other competitive college and university programs.
• Earn transfer credits at the university level.

What you'll learn

• Introduction to a wide variety of course options in the humanities and social science disciplines to broaden your understanding of the world around you.
• Critically evaluate global and social issues and topics by demonstrating an understanding of interdisciplinary connections between society, culture, environment, politics, history, etc.
• Gain essential employability skills that will be applicable in both your future career and post-secondary educational aspirations.
• Develop communications competence to a level required by business and a wide variety of other careers/employment.

International Business Management program is designed to provide, the essential product management skills required to support the strategic development of products and services for domestic and international markets.

Program Highlights

• Forms product managers by strengthening tactical and strategic business skills needed to develop and introduce products and services in the global marketplace.
• Product Management is one of the seven career fields representing the highest demand areas for talent with tech companies (Breaking into Tech Report).
• Benefits from entrepreneurial perspectives and other industry insights from professionals who work in international trade, investment, and product management.
• Mohawk College is located in the midst of the Toronto - Waterloo Innovation Corridor, home to more than 15,000 technology companies and thousands of start-ups that require talented people to help them turn their research strength into global commercial success.

What you'll learn

• Understand customer needs and gather product/business requirements
• Research potential opportunities considering cultural, financial, legal and distribution issues
• Develop the roadmap of a product or service that includes outlining Its features and target market to help meet global company goals
• Manage projects using more flexible project management methods that are becoming industry standard for making technology-based products and services
• Bring the product to market, that includes launching the product, communicating product features to the company and potential customers and driving global demand for the product
• Gather the body of knowledge required to attempt the New Product Development Professional Certification

Digital Health program provides extensive hands-on learning opportunities in business, health and technology in our state-of-the-art labs for the rapidly growing and critical field of digital health.

Program Highlights

• This program is designed for students with a prior credential in the fields of health, business or technology. 
• Design digital health solutions to improve patient care. 
• Create best practices in administering digital health solutions while protecting patient safety and privacy. 
• Participate in simulation labs where you will remotely monitor patients using digital health devices. 
• Engage in hands-on experiential learning in our state of the art labs facilitated by our expert faculty 
• Develop a comprehensive applied research project to address a current challenge in the digital health field.  
• Study using extensive online learning to fit your busy schedule 

What you'll learn 

• Examine the Canadian health care system with an emphasis on the systems, supports, and tools used in the province of Ontario.  
• Develop, implement and evaluate digital health strategies and solutions that improve patient care. 
• Respond to the digital health needs of patients and internal stakeholders. 
• Recommend processes and procedures for maintenance and deployment of digital health solutions. 
• Design and implement digital health solutions in compliance with current security policies, provincial standards, and industry regulations. 
• Assess policies pertaining to privacy and security of personal health information and records including the Canadian Institute for Health Information (CIHI), Personal Health Information Protection Act (PHIPA), and The Personal Information Protection and Electronic Documents Act (PIPEDA).  
• Apply data analytics principles to produce data visualizations and build predictive models of disease transmission and treatment outcomes in order to inform decision making. 
• Design and recommend telehealth and virtual care systems for safe and efficient remote patient monitoring and interactions. 
• Evaluate the use of digital health technologies for self-care and remote care. 

Supply Chain Management
Learn the fundamentals of supply chain and advance your skill set in this complex and fast-paced business environment.

Program Highlights

• Partnership with Hamilton Oshawa Port Authority.
• Program is offered in the Golden Horseshoe, home to the largest port in Ontario, the Welland Canal and the John C. Munro Hamilton International Airport.
• Build a capstone project that supports industry challenges.

What you'll learn

• How companies build competitive advantages using a supply chain.
• The processes and requirements to acquire goods and services.
• How functional areas within an organization interact to design, make, buy and deliver goods and services for consumers.
• Examine supply chain within the goods and services sectors to help companies build a competitive advantage.
• Classroom instruction using real supply chain examples.

Autism and Behavioural Science
Use behaviour analysis to teach socially significant skills to improve quality of life for individuals with autism and their families.

Program Highlights

• Autism Spectrum Disorder (ASD) is a neuro-developmental disorder that affects 1 in 66 individual in Canada. ASD can affect an individual’s ability to communicate, socially interact and will often engage in repetitive/ restricted behaviours. ASD is a spectrum therefore the degree to which an individual experiences these challenges will vary.

What you'll learn

• Apply evidence-based treatments and how they are used to teach individuals with autism.
• Design, implement and evaluate treatment plans using behavioural strategies.
• Comprehend and respond to needs of family members.
• Train caregivers to implement techniques with their children.
• Develop an understanding of the field of Applied Behaviour Analysis (ABA), in the intensive behaviour intervention application with children with autism.

Cyber Security Analytics
Protect the digital systems of today and beyond. Graduate with the essential skills for cyber threat detection and mitigation. Combine experiential learning in our cyber labs with independent online learning.

Program Highlights

• Design cyber security solutions to protect business resources.
• Create best practices in protecting mobile devices, smart homes and Industry 4.0 factories from cyber attacks.
• Participate in simulation labs where you will defend against cyber attacks.
• Engage in hands on experiential learning in our state of the art cyber labs facilitated by our expert faculty
• Study using extensive online learning and night classes to fit your busy schedule

What you'll learn

• Develop, implement and evaluate cyber security strategies and solutions for various operating systems, networks, application software, and packages.
• Respond to the cyber security needs of internal stakeholders.
• Recommend processes and procedures for maintenance and deployment of cyber security solutions.
• Design and implement cyber security solutions in compliance with current security policies, ethical standards, and industry regulations.
• Design and implement project management principles throughout the organization’s information security processes.
• Risk mitigation and auditing of information systems.
• Develop and deliver appropriate internal cyber security training.
• Communicate security policies, audit results and related documentation to any level of the organization.
• Monitor and analyze various attackers’ tactics, strategies and techniques to design vulnerability assessment procedures. 
• Implement vulnerability assessment procedures to find and solve existing security issues in a network.

Analytics for Business Decision Making
Gain specialized knowledge in data analytics to become a skilled data professional, and an essential contributor to business decision-making processes.

Program Highlights

• Executive course delivery (afternoons/evenings) with a mix of face-to-face, self-directed, and live online courses.
• Diverse class cohort that integrates domestic and international students.
• No prior programming or statistics experience necessary, the program starts with the foundations.
• Industry-agnostic education means skills are applicable to any industry.
• Applied skills development with industry-standard techniques and software including Cognos Analytics, SPSS Modeler, OpenRefine, Tableau, R, Python, and more.
• Potential to work with real businesses using their data on individual and team-based projects.
• Free registration in Higher Education Analytics Data (HEAD) Competition.
• Capstone Project to integrate program courses.
• Work as part of a team in our own data analytics competition.
• Face-to-face workshops and industry networking opportunities.
• This is a BYOD (Bring your own device) program. See Laptop Requirements under Additional Information.

What you'll learn

• Analyze and interpret digital information.
• Case study problem solving and analysis.
• Understand key analytical, modeling, statistical and programming tools.
• Use of business intelligence and data analytics software with a focus on data identification, consolidation, communication, reporting, manipulation and trending.
• Management techniques for data analytics projects.
• Presentation and communication skills.
• How to become a Certified Analytics Professional.

Fulfil your entrepreneurial vision with a career in the residential and light commercial renovation sector.

Program Highlights

• Award-winning faculty.
• Community construction projects.
• Provincial leader in student success.
• Blended theory classes that are face-to-face and on-line.

What you'll learn

• Develop skills and training required to join the entrepreneurial trend of home and commercial renovation.
• Explore design and architectural styles, interior and exterior finishes, cabinetry, and millwork.
• Acquire specialized training in carpentry hand and power tools, construction materials, wood and wood products, and workplace safety.
• Apply construction and project management principles to renovation projects including project scheduling, materials resourcing, cost estimating, risk analysis, sub-contracting, cost control strategies and project closeout.
• Understand the importance of waste management and incorporate the 3R’s (reduce, reuse, recycle) into renovation projects.
• Experience an intensive hands-on education consisting of various lab and practical projects; participate in a local community renovation project.
• Acquire practical knowledge and skills needed to operate a small business.