Diploma in Office Administration - (Executive)

at Algonquin College - Ottawa Campus Canada

The two-year Community and Justice Services Ontario College Diploma program provides you with a broad range of skills to support you in joining the community and justice services field.

In this program, you develop an applied understanding of how to work with individuals, groups, and families in a variety of community-based settings. Woven throughout the program is a commitment to human rights, resiliency and restorative practice. Study topics include:

• Addictions and harm reduction
• correctional practices
• Mental health
• Trauma-informed practice
• Indigenous studies
• Gender and sexuality studies
• Community building practice
• Anti-oppressive practice

You also develop skills to support children, youth, and families in both individual and group capacities. These skills include assessment, supportive counselling, group facilitation, case management, advocacy, crisis intervention and supporting community led prevention initiatives. In your final semester, you have the opportunity to participate in a field placement experience in the community and justice field.

To prepare for further post-secondary study, the General Arts and Science - Community Studies Ontario College Certificate program helps you explore your interests, aptitudes and skills, with a focus on social sciences.

Discover new educational pathways and find your potential. You receive an Ontario College Certificate in General Arts and Science - One Year, with a concentration in Community Studies. This certificate helps prepare you for success in a variety of Algonquin College programs, including:

• Child and Youth Care
• Developmental Services Worker
• Early Childhood Education
• Community and Justice Service
• Social Service Worker

You can enter the workforce and demonstrate that you have well-developed skills and general knowledge in a variety of topics. Completion of this certificate confirms to potential employers that you have the ability to learn at a post-secondary level.

With this certificate, you may also choose to continue your education in Year II of the General Arts and Science Diploma program. After completion of Year II with an overall GPA of 3.0 or higher, you can apply for advanced standing at Carleton University or the University of Ottawa.

The one-year Business Intelligence System Infrastructure (BISI) Ontario College Graduate Certificate provides you with specialized knowledge and skills to support the corporate use of Business Intelligence (BI), Data Visualization, Data Science, Cloud Services, and Agile Project Management. Research and evaluate current BI trends and theory as you specialize your career.

A technical program, BISI is ideal for students who have existing degrees or advanced diplomas in Computing Science, Engineering, Business, Mathematics or a similar relevant business-science- technology field.

BISI provides you with hands-on experience in:

• Database design, implementation and SQL
• Data warehouse design and development
• Data modelling and rendering
• Operating systems and programming fundamentals
• Data science essentials
• Cloud fundamentals
• Agile project management
• Selected current topics

As a student in this program, you collect, analyze, design, build, integrate and manage systems in order to facilitate data-driven decision-making. Use current versions of in-demand, enterprise grade software to access multiple data sources, including complex databases and data warehouses, for application and/or enterprise Cloud/Hybrid/on-premises solution delivery.

Undertake a project, as part of a small team, to use and build upon your acquired knowledge and skills while addressing client requirements. An optional paid cooperative (co-op) work term opportunity exists at program end for qualified students that meet employer requirements.

BISI graduates may work in the public or private sector. They have the knowledge and skills to become Business Intelligence Systems specialists liaising with IT technical support and subject matter experts, as well as Technical Business Analysts designing, developing, and implementing responsive data models. In some situations, the graduate`s previous field of study opens specialized opportunities in emerging markets.

Based on the foundational knowledge and skills acquired throughout the program, BISI graduates may choose to pursue various certifications, in areas like:

• IBM Cognos CA and related disciplines
• Tableau data visualization
• Cloud foundations
• Python programming

Graduates from the General Arts and Science - Aboriginal Studies Ontario College Certificate program develop a better understanding and appreciation of Indigenous Peoples and the issues faced by First Nations, Inuit and Metis peoples.
Within this one-year program, you explore your culture and heritage and examine Indigenous content studies in:

• Contemporary issues
• Languages
• Community development strategies
• Career planning
• Government
• Law

You also learn general skills in communications and computer applications.

The first-year program helps you to expand your knowledge and choose your career path. You receive an Ontario College Certificate in General Arts and Science with a concentration in Aboriginal Studies. You can enter the workforce and show that you have developed essential employment skills and a general understanding in a wide variety of topics. Completion of this certificate confirms to potential employers that you have the ability to learn at a post-secondary level to any potential employers.

You may also choose to continue your education in Year II of the General Arts and Science Ontario College Diploma program. After completion of Year II with an overall GPA of 3.0 or higher, you can apply for advanced standing at Carleton University or the University of Ottawa.

The one-year Victimology Ontario College Graduate Certificate program prepares you for work in a variety of fields, providing services to victims of crime. This one-year program provides specialized knowledge and skills in victimology and in the provision of victim services. You also explore the history and theories of victimization, with applied victim-centred focus.

Combining theoretical and applied learning, it includes a field placement of more than 140 hours. It is in this setting where you learn about victims` issues and perspectives first-hand from experts in the field.

Practicum options include:

• Victim crisis units
• Police services
• Victim advocacy centres
• Indigenous healing centres
• Government agencies
• Women`s shelters
• Community action groups

Overall, you develop knowledge of crisis response, sudden and traumatic loss, and victim populations. Learn about crime and its effects on victims in the criminal justice system. In your practicum, you integrate theory with practice and contribute to victim service initiatives within your community.

The Victimology program offers you the means to pursue a unique career. This program is the first graduate certificate program offered by a Canadian college specializing in victimology. More than just theory, this program puts you in the field, allowing you to learn how to look at issues from the victim`s perspective.

You may find work in a wide variety of fields helping victims of crime. Work opportunities may exist in:

• Social services
• Child protection
• Crisis response
• The criminal justice system, and
• In other areas related to victimization

Medical Device Reprocessing is a unique Ontario College Certificate program that combines theory, lab practice, simulation and hands-on experience. This one-year program prepares you to apply principles of infection prevention and proper handling of reusable patient care equipment in healthcare settings.

As a student, you explore various areas including:

• Human anatomy
• Medical terminology
• Patient interventions
• Employee and patient safety

Gain manual dexterity by practising with equipment and surgical instrumentation in simulation labs as well as operating equipment in clinical healthcare settings. Collectively, these practices will prepare you for work in the healthcare field. Benefit from more than 130 hours of clinical practice, which provides the opportunity for integrating theory and principles into hands-on practice.

Upon graduating, you may find work in healthcare facilities, which may include:

• Hospital medical device reprocessing departments
• Public and private clinics
• Dental clinics
• Surgical centres

Develop your awareness of sustainable building operation expertise for a career in the rapidly advancing field.

The Building Automation System Operations Ontario College Graduate Certificate program builds on your industry and educational experience and deepens your understanding of technologies that support the sustainable operation of buildings and ongoing building optimization.

By working with data analysis, you gain the ability to monitor and adjust energy usage and gauge system parameters, alarms and activities within a building. The program is designed to equip you with the knowledge and skills to advance in the building technology field.

With increased awareness of sustainable measures and growing energy costs, professionals in this field are moving towards high-performance automated buildings. These Smart buildings are reducing consumption and ensuring comfort, health and safety.

In this program, you use case studies, hands-on learning, and field work to give you the knowledge to understand and apply skills in relation to building automation systems.

Graduates who are looking to work in the building technology field may find employment in many different positions, including:

• Building automation system operator
• Building automation technician
• HVAC automation and controls technician
• Building automation process leader

In the two-year Social Service Worker Ontario College Diploma program, you gain the skills and knowledge to work effectively with individuals, groups and communities dealing with personal and social problems.
Through theory and practical experiences, the program prepares you to support a wide range of client groups and communities who are in the process of change or growth, including those impacted by issues such as:

• Loss and separation
• Family crisis
• Poverty
• Violence
• Homelessness
• Addiction
• Disability
• Unemployment
• Oppression
• Resettlement issues

As a student, you complete three semesters in field placement experiences totaling almost 700 hours. You identify, practice and incorporate theoretical knowledge at a level that provides top client service. As well, you strengthen the bond between yourself and the community by participating in various applied research projects and direct practice opportunities. With these opportunities, you are ready to work on the front line of social services.

Graduates may secure employment as Social Service Workers in provincial, municipal and private social service agencies including:

• Social service departments
• Long-term care facilities
• Addiction and mental health services
• Schools and youth services
• Community health and resource centres
• Shelters
• Residential treatment programs

The two-year Office Administration - Health Services Ontario College Diploma prepares you for a rewarding career in a variety of health services office environments.
Develop essential theoretical and applied skills for health services by engaging in extensive learning in a simulated office using an Electronic Medical Records (EMR) system in a variety of specialties. Provide patient services through:

• Client file management
• Office management
• Billing
• Patient management
• Medical transcription and terminology
• Accounting practices, and
• Document production

You also have the opportunity to participate in a health services environment work placement allowing you to practice your skills.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
• Manage the scheduling, coordination and organization of administrative tasks and workflow within specific deadlines and according to set priorities.
• Coordinate the collection, analysis, distribution and response to communications in the workplace to facilitate the flow of information.
• Operate and provide support to others related to the use of office equipment and technologies.
• Evaluate, establish and administer health records management systems* to ensure confidential, secure, accessible and organized electronic and paper records*.
• Produce financial and client billing records* for health services by compiling relevant information and using accounting software.
• Produce health documents and reports using available technologies and applying industry standards.
• Use interpersonal and client service skills to respond to the diverse needs of clients, their family members and the health care team.
• Identify and use non-invasive clinical tasks to support effective and efficient health service operations.
• Identify and apply discipline-specific practices that contribute to the local and global community through social responsibility, economic commitment and environmental stewardship.

Build a solid foundation for your career in residential or commercial construction

The two-year Construction Engineering Technician Ontario College Diploma program introduces you to a wide range of knowledge and skills to work in the construction industry. This program combines both hands-on application and theory to help you secure a career in the residential and commercial construction industries.

The Ontario Association of Certified Engineering Technicians and Technologists (OACETT) recognizes this program as meeting all of the academic requirements for certification in the Certified Technician Category. Using state-of-the-art facilities in Algonquin`s ACCE building, you build a solid foundation for your future career.

Take courses in surveying, construction materials, estimating and construction, building code and structural design documentation. Learn about health and safety relating to the field, hydraulics, geographic information systems and AutoCAD. Experience hands-on learning and participate in field trips.

Students also have the option to gain real-world experience through a paid co-operative education (co-op) work term (see Additional Information for more details). Please note that places in the co-op version of the program are subject to availability. Students who elect to apply to the non co-op version of the program may not have the opportunity to transfer to the co-op version at a later date.

This program has strong ties to the construction industry and may help you build contacts throughout your time at Algonquin College.

Graduates of this program have the ability to work in a number of sectors within the construction industry. You may find opportunities in:

• Cost estimating
• Residential, commercial and civil projects
• surveying
• Project management
• Building inspection
• Materials testing and quality control
• Construction inspection 
• AutoCAD: After you complete this program, you may choose to take an extra year of study in order to receive an Ontario College Advanced Diploma in Civil Engineering Technology.