Diploma in Health Office Administration

at Conestoga College - Brantford Campus Canada

The Early Childhood Education Fast Track program will provide students with the knowledge and skills to work with young children in the area of early learning and care. In this diploma program, graduates of university programs will build on their existing knowledge and experience in order to develop skills and knowledge necessary to work as early childhood educators. Through interactive classroom learning and work-integrated learning (WIL) experiences, students will develop skills that will enable them to work in collaboration with families, colleagues and communities for the purpose of designing, implementing and evaluating inclusive play-based early learning programs. Building on a thorough understanding of child development and principles of responsive practice, students will work in partnership with college-operated child development centres, kindergarten classrooms, licensed early learning and care programs and community agencies in order to integrate classroom theory and practice in meaningful and engaging ways.Note: The Fast Track version of the Early Childhood Education diploma program is designed to be completed in two plus academic semesters (9 consecutive months) of full-time study.

Customers today want all information to be accessible on a website and they want that information fast. This four-semester Ontario College Graduate Certificate program is designed to provide hands-on, comprehensive training for those who desire to work in the field of web-centric business application development. The primary focus of the program is on user-centered design supported by extensive back-end programming and front-end use of graphic design, multimedia, video, animation, and e-commerce applications to facilitate a fully functional website. Students will apply human interface guidelines, standard-based structures, and design and development principles to create accessible, usable, and captivating web experiences geared to today’s marketplace.

Today’s office is a dynamic place to work with global networking, communication and work flows becoming increasingly complex and challenging. In order to ensure the efficiency of the organization, employers depend on office administrators to provide effective clerical support to all levels of management. They need staff with exceptional computer skills and organizational skills and specific business skills such as bookkeeping, customer service and document processing. In this one-year certificate program, students develop the necessary technical, organizational and interpersonal skills that will enhance their role as an effective member of the office team. With a wide variety of hands-on practical experience and creative thinking skills, graduates are fully trained to meet the demands of today’s challenging work environment.

Note:
Students that successfully complete the Office Administration – General (1095) program are eligible to apply to level 3 of the Office Administration – Executive (1096) diploma program. Space in the Office Administration – Executive program is limited and transfer applicants are not guaranteed a seat in the program. Depending on the number of applications and the number of available seats, a ranking process may be used.

Today's manufacturing sector requires highly skilled individuals with in-depth knowledge of current quality assurance and management practices. If you have the desire to be part of a quality movement, and want hands-on experience with the tools to support your career goals, then this program will be of interest to you. This two-semester Quality Assurance Manufacturing and Management Ontario College Graduate Certificate will provide you with the knowledge and techniques to improve the delivery and quality of goods and services. This program focuses on the use of modern quality improvement methods that support the achievement of performance excellence in manufacturing and associated business processes. A combination of theoretical and practical learning opportunities will prepare you for a variety of management and quality assurance organizational opportunities.

Program Outcomes

• Implement and document quality processes that ensure conformance to international quality standards.
• Evaluate the results of experiments for process improvement and product development to form recommendations using various process improvement tools.
• Evaluate quality issues, opportunities, and performance metrics using current and relevant tools such as Statistical Process Control (SPC) and Root Cause Analysis.
• Lead advanced product quality planning activities in an industrial environment using accepted quality assurance techniques including Failure Modes and Effects Analysis (FMEA) and Production Part Approval Process (PPAP).
• Plan the implementation of quality management processes within an industrial organization using accepted philosophies.
• Select the correct device or instrument to accurately measure product parameters and conduct a Measurement System Analysis (MSA).
• Conduct audits for Quality and Environmental systems in order to report findings and recommendations to both internal and external stakeholders.
• Apply test procedures and techniques to confirm that product design requirements are met.
• Communicate technical information effectively to customers and various internal stakeholders in management, engineering, manufacturing, marketing, and sales.
• Interpret information from a variety of technical and specialized sources to support quality processes.

Process Quality Engineering
This advanced-level graduate certificate program provides individuals with the knowledge and techniques to improve the delivery and quality of products and services. The material that is taught in this program can be applied within any area of an organization. The focus of this program is on the achievement of performance excellence through the use of modern quality improvement methods. The program develops the skills required to perform process quality roles in a broad range of organizations and sectors.The program content aligns favourably with selected American Society of Quality's (ASQ) Bodies of Knowledge. This program is non-industry specific as it provides the proficiencies demanded by organizations in today’s market place.

Financial Technology
The field of financial technology is evolving as it responds to the challenges facing the 21st century financial sector. This means that professionals employed in the field must be equipped to support diverse client groups such as individuals and company-based financial institutions. If you have a background in the computer industry, finance or other related fields, and are ready to attain in-depth competencies to help consumers and businesses track, manage, and facilitate their finances, this Ontario College Graduate Certificate program will be of interest to you. Through a variety of projects, case studies and interactive learning opportunities, and using current and relevant resources to support the latest trends in financial technology, you will develop the skills needed to help individuals and businesses secure their finances. You will study topics such as applications, emerging market trends, artificial intelligence, entrepreneurship and management. In just eight months, graduates will be job-ready to take the lead in the financial technology industry in various roles such as Business Analyst, Blockchain Business Analyst, Financial Technologist and other roles related to financial technology.

The Occupational Health, Safety and Wellness (OHSW) graduate program provides a focused body of knowledge and skills for individuals interested in developing and building their knowledge and skills in occupational health, safety and wellness. In today's work environment, a balance of work and personal wellness is critical from both the personal and organizational perspective. The workplace is a priority target setting for health promotion initiatives as set out by the World Health Organization, with the end goals of protecting and promoting both individual and organizational well-being. Therefore, employers are required to manage occupational health, safety and wellness from a legal perspective, and have moral and ethical imperatives to do so. Additionally, there is an economic advantage to employers who seek to maximize productivity and engagement in the workplace since healthy workers are more productive, more engaged, and have lower absenteeism and presenteeism rates.

The program is designed to provide students with a solid foundation in how occupational health, safety and wellness initiatives can be developed and implemented in businesses and organizations to address these imperatives. Students will research and analyze existing health, safety and wellness trends and utilize that research to develop programs that address health, safety and wellness concerns within the workplace.

Today's competitive, global businesses require office professionals to be responsible to manage the administrative tasks that support their challenging, dynamic office environments. Employers need office administrators with exceptional computer skills, efficient document processing skills, the ability to communicate professionally, and the organizational expertise to keep the office running smoothly.

In this two-year diploma program, students develop their technical, communication and interpersonal skills. With a wide variety of hands-on practical experience built into the program and emphasis on critical thinking, ethical decision-making and problem-solving skills, graduates are fully trained to meet the demands of today's challenging office environment. At the end of the program, students will have the opportunity to showcase their skills by participating in a 90-hour field placement position in a local business.

Accelerate your career by learning best practices, tools, techniques and cutting-edge technologies to be a successful Business Analyst in today's data-driven digital economy. The role of the business analyst is evolving from just gathering requirements to one helping align and drive organizational strategy. In this Ontario College Graduate Certificate program, you will discover how to enable change in an organization by articulating needs and recommending solutions that deliver value to stakeholders. You will develop the ability to write detailed requirements for system changes and enhancements and ensure system changes are well tested by developing test cases and managing defect resolution along with coordinating user acceptance testing. A solid grasp of the end-to-end process of making effective decisions with data will give you an edge to facilitate enhanced decision making. In addition, you will learn leading industry software to build a solid skills portfolio in data modelling, emerging technologies, project management, and change and risk management.

This two-year diploma program is designed for students who wish to acquire a general education in the arts and sciences while having the flexibility to explore further educational options within the college or to pursue a degree at a local university. Students will acquire skills in communication, critical thinking and research, while exploring contemporary issues in today's global society. Students will explore a topic of interest through the construction of a research project, paper, and portfolio that culminates in a presentation to an expert audience. During this program, students will participate in a course that will enable them to discover career opportunities.

In the second semester students will consult with their program coordinator to select from a variety of post-secondary courses in disciplines of their choice. The program is constructed to allow students to explore options that meet future academic goals either through selecting courses in a major discipline or courses eligible for credit transfer at the University of Waterloo (courses are subject to availability). After successful completion of this program, students may wish to apply to programs within Conestoga College or pursue further education at other institutions.

Senior management require strong administrative and analytical support, relying on assistants, business, and office managers with technical competency, superior organization skills, the ability to manage conflicting demands and a variety of responsibilities. Graduates will be able to coordinate activities on the manager's behalf and ensure the manager successfully navigates through a multitude of functions and responsibilities. Students will complete courses designed to develop proficiency in the use of integrated software and financial processes, apply managerial principles and processes, strengthen verbal and written communication, and develop expertise in administrative procedures and processes. Graduates of this program will be ready to become integral parts of the leadership team in any business by providing support for the activity of the senior executive group.