Diploma in Health Office Administration

at Conestoga College - Doon Campus Canada

This four-level English for Academic Studies program focuses on the listening, speaking, reading, and writing skills required for college/university studies. Students start at a level determined by scores on an in-house placement test or an internationally-recognized English language test such as TOEFL or IELTS. In levels 2 and 3, students reinforce English skills through Canadian Perspectives courses, as well as through core English skills courses. Concurrent with English studies in Level 4, students take post-secondary credit courses including Student Success for Higher Learning. 

Domestic students (Canadian citizens, permanent residents, and refugees or convention refugees) wishing to pursue English language studies should enrol in General Arts and Science: English Language Studies.

To effectively contribute as a leader in today's manufacturing sector, it is important for you to have an understanding of project direction, manufacturing design software, communication, human resources and safety practices. If you are a graduate of an engineering or engineering technology program and want to expand your knowledge, the Applied Manufacturing Management program will bolster your leadership skills aimed for a manufacturing sector. This Ontario College Graduate Certificate will help you launch your leadership career within a Canadian manufacturing environment. In this program you will apply project lifecycle techniques and develop the ability to utilize and integrate complex manufacturing design software. Team management skills will be refined to aid in meeting Canadian industry goals. Through theoretical and practical courses, you will be exposed to real life situations that arise in the workplace. You will work individually and in groups using current software to simulate the management of manufacturing initiatives while incorporating quality assurance, and process and project management techniques. You will focus on meeting challenges in a production environment from both operational and strategic perspectives in this management-tailored program.

The Educational Support program will prepare graduates to work effectively with learners of all ages with exceptionalities. Through this program, students will develop a variety of educational interventions and techniques that will allow them to become contributing members of an educational team working with learners with exceptionalities. They will experience real-life opportunities that connect theory and practice through in-class projects and engaging and meaningful work-integrated learning (WIL) experiences.

Supply Chain Management - Global
The Supply Chain Management - Global program prepares students for careers in the fields of logistics, procurement, supply chain and operations. Through extensive practical learning activities, students enhance their knowledge of supply chain concepts applicable to a variety of sectors. Graduates will be well-prepared to support the management of job functions by examining the connections between strategic objectives, stakeholder expectations, and supply chain design, functions, processes and roles; determining the value-added and financial implications of supply chain decisions and design on business profitability, efficiency and stakeholder satisfaction; using risk mitigation tools and strategies; reviewing supply chain activities and transactions for compliance with relevant policies, standards, legal, regulatory and contractual obligations; collaborating with, and using leadership and communication skills to build strategic relationships with a diversity of stakeholders. This program has been approved for advanced standing towards attaining the Certified SCMP Designation. Interested in taking this program on a part-time basis? It's possible to complete this program while still working full-time and fulfilling your other commitments. 

Project Management
Learn how to manage simple to complex projects from start to finish, and become a critical part of an organization’s most exciting achievements. Develop the skills you need to oversee project management activities such as planning, managing scope, costs, time while balancing client expectations. Learn organizational Agility with practices such as Scrum. Establish goals for your project team and lead them to overcome obstacles to achieve success, meeting stakeholders needs. Earn project management education hours towards a variety of certifications: Certified Associate in Project Management (CAPM), Project Management Professional (PMP), Agile Scrum Master (ASM), Risk Management Professional (RMP), or Agile Certified Practitioner (ACP) designations. Interested in taking this program on a part-time basis? It's possible to complete this program while still working full-time and fulfilling your other commitments. 

Today's manufacturing sector requires highly skilled individuals with in-depth knowledge of current quality assurance and management practices. If you have the desire to be part of a quality movement, and want hands-on experience with the tools to support your career goals, then this program will be of interest to you. This two-semester Quality Assurance Manufacturing and Management Ontario College Graduate Certificate will provide you with the knowledge and techniques to improve the delivery and quality of goods and services. This program focuses on the use of modern quality improvement methods that support the achievement of performance excellence in manufacturing and associated business processes. A combination of theoretical and practical learning opportunities will prepare you for a variety of management and quality assurance organizational opportunities.

Program Outcomes

• Implement and document quality processes that ensure conformance to international quality standards.
• Evaluate the results of experiments for process improvement and product development to form recommendations using various process improvement tools.
• Evaluate quality issues, opportunities, and performance metrics using current and relevant tools such as Statistical Process Control (SPC) and Root Cause Analysis.
• Lead advanced product quality planning activities in an industrial environment using accepted quality assurance techniques including Failure Modes and Effects Analysis (FMEA) and Production Part Approval Process (PPAP).
• Plan the implementation of quality management processes within an industrial organization using accepted philosophies.
• Select the correct device or instrument to accurately measure product parameters and conduct a Measurement System Analysis (MSA).
• Conduct audits for Quality and Environmental systems in order to report findings and recommendations to both internal and external stakeholders.
• Apply test procedures and techniques to confirm that product design requirements are met.
• Communicate technical information effectively to customers and various internal stakeholders in management, engineering, manufacturing, marketing, and sales.
• Interpret information from a variety of technical and specialized sources to support quality processes.

Today's competitive, global businesses require office professionals to be responsible to manage the administrative tasks that support their challenging, dynamic office environments. Employers need office administrators with exceptional computer skills, efficient document processing skills, the ability to communicate professionally, and the organizational expertise to keep the office running smoothly.

In this two-year diploma program, students develop their technical, communication and interpersonal skills. With a wide variety of hands-on practical experience built into the program and emphasis on critical thinking, ethical decision-making and problem-solving skills, graduates are fully trained to meet the demands of today's challenging office environment. At the end of the program, students will have the opportunity to showcase their skills by participating in a 90-hour field placement position in a local business.

As a member of an interprofessional health-care team, a Personal Support Worker (PSW) provides supportive person-centred care across the lifespan to individuals and families, at various levels of health and wellbeing, in a variety of care environments including: long-term, community and/or hospital care settings. Conestoga's PSW program prepares students to become preferred graduates for the profession; one that truly makes a difference in the lives of others.

Students will progress from beginning engagement to an entry-to-practice prepared professional PSW; one who participates in the delivery of care as directed by the plan of care/service plan with activities of daily living, comprising personal care, home management and nutrition and family responsibilities. Throughout the program, students learn how to promote a comfortable and safe environment for all clients including those experiencing responsive behaviours, risk for injury and/or clients requiring end-of-life care. Provincially recognized certificates related to these areas of learning will be received.

Today's secondary wood manufacturing sector strongly benefits from the use of computerized numerical control (CNC) equipment in areas such as architectural millwork, kitchen cabinets, and furniture components. If you have an interest in the woodworking industry and a desire to program and set-up CNC machines, this program is well-suited for you. 
This one-year Ontario College Certificate will provide you with the skills to apply CNC techniques to develop programs for various CNC equipment such as beam saws, nesting routers, point-to-point machining centers, drills and dovetail machines. Through active, hands-on learning you will gain practical knowledge of the equipment, as well as best practices used in CNC programming within a variety of industrial settings. Program work is completed in a 50,000 square foot state-of-the art facility using modern equipment.

Business Analytics
The need for business analytics in today’s fast-paced world necessitates that employees possess the skills, technologies, and practices for continuous exploration and investigation of past business performance to gain insight into what happened and why. A well-trained business analyst will use the insights to help drive change and business planning within organizations. You will learn how to describe, interpret, and inform business decisions in specific areas of data-driven business. You will improve your data literacy skills and develop an analytic mindset that will help you make strategic decisions based on data. The Business Analytics Ontario College Graduate Certificate program focuses on two of the four types of analytics used in business - Descriptive Analytics and Diagnostics Analytics. Using these two types of analytics, you will practice summarizing data findings to communicate what is currently going on in business and help stakeholders see what contributed to the outcome of your findings.

Predictive Analytics
To be successful in business today, you need to be proactive, forward thinking, and able to anticipate outcomes and behaviours based upon the data you collect. Predictive analytics is an area of statistics that deals with extracting information from data and using it to predict trends and behaviour patterns. If you have a background in computer science, computer programming, mathematics, or statistics and enjoy working with statistical data, then this could be the program for you. In this Ontario College Graduate Certificate in Predictive Analytics, you will learn about statistical applications for data analysis, data modeling practices, and big data analytical techniques. Through individual and group activities and case studies, you will use predictive modeling and analytical techniques to bring together the management, information technology, and business modeling processes in order to make predictions about future trends. Businesses and industries can use the patterns found in the data to identify risks and opportunities for future decisions and effectively interpret data for their benefit.

This two-year diploma program prepares students for professional practice in the field of early learning and child care. Through interactive classroom learning and integrative field placement experiences, students will develop skills that will enable them to work in collaboration with families, colleagues and communities for the purpose of designing, implementing and evaluating inclusive play-based early learning programs. Building on a thorough understanding of child development and principles of responsive practice, students will work in partnership with college-operated child development centres, kindergarten classrooms, licensed early learning and care programs and community agencies in order to integrate classroom theory and practice in meaningful and engaging ways.