Diploma in Computer Systems Technician - Software Support

at Mohawk College of Applied Arts and Technology - Fennel Campus Canada

Prepare yourself to step into Mohawk College’s engineering programs with these effective introductions to all things technical

Overview

• Designed for Secondary School graduates who have not completed the science or math requirements for technician/technology diploma programs. This program prepares students to be successful in subsequent technical programs. This unique program allows students to complete core courses from the first and second semesters of a variety of Engineering Technology diploma programs while enhancing their math, science, computer and communication skills. This program is ideally suited for students who have not completed the Grade 12 courses as required for admission to many diploma programs.

Program Highlights

• Introductory courses in many areas of technology provides you with insight to help you decide where and what you want to study next.
• You will have an opportunity to ease and adjust into postsecondary education after time away from school.

What you'll learn

• Improve foundational math, science, computer and communication skills prior to entering a technician/ technology diploma program.
• Acquire course credits that transfer to your chosen diploma program after successful completion of the program.

It’s a world of networks and connectivity ... learn about the systems that drive business and industry.

Program Highlights

• Our vigorous and comprehensive program of study will build a solid foundation from which you can launch an exciting career in information technology.
• Our emphasis on practical hands-on learning develops the essential problem-solving skills critical to securing employment.

What you'll learn

• Gain expert knowledge of networks and connectivity.
• Experience installing and configuring computer operating systems, server operating systems and services.
• Learn about Desktop Virtualization.
• Learn how to provide user support and troubleshooting techniques.
• Learn excellent communication, problem-solving and teamwork skills.

Orchestrate your musical future with practical and theoretical training in classical, jazz and contemporary genres.

Program Highlights

1. Personalized instruction by passionate professional musicians.
2. Perform at the 1,000 seat McIntyre Performing Arts Centre at Fennell Campus.
3. Clinics and workshops with world-renowned musicians.

What you'll learn

• Perform in a variety of ensembles, coached by faculty.
• Use the latest music technology in a state-of-the-art facility.
• Compose your own arrangements and works and have them performed by student groups under your direction.
• Participate in professional recording studio experiences.
• Write musical scores for various productions.
• Explore the business side of the music profession
• Gain the advice of industry experts.

Cyber Security Analytics
Protect the digital systems of today and beyond. Graduate with the essential skills for cyber threat detection and mitigation. Combine experiential learning in our cyber labs with independent online learning.

Program Highlights

• Design cyber security solutions to protect business resources.
• Create best practices in protecting mobile devices, smart homes and Industry 4.0 factories from cyber attacks.
• Participate in simulation labs where you will defend against cyber attacks.
• Engage in hands on experiential learning in our state of the art cyber labs facilitated by our expert faculty
• Study using extensive online learning and night classes to fit your busy schedule

What you'll learn

• Develop, implement and evaluate cyber security strategies and solutions for various operating systems, networks, application software, and packages.
• Respond to the cyber security needs of internal stakeholders.
• Recommend processes and procedures for maintenance and deployment of cyber security solutions.
• Design and implement cyber security solutions in compliance with current security policies, ethical standards, and industry regulations.
• Design and implement project management principles throughout the organization’s information security processes.
• Risk mitigation and auditing of information systems.
• Develop and deliver appropriate internal cyber security training.
• Communicate security policies, audit results and related documentation to any level of the organization.
• Monitor and analyze various attackers’ tactics, strategies and techniques to design vulnerability assessment procedures. 
• Implement vulnerability assessment procedures to find and solve existing security issues in a network.

Analytics for Business Decision Making
Gain specialized knowledge in data analytics to become a skilled data professional, and an essential contributor to business decision-making processes.

Program Highlights

• Executive course delivery (afternoons/evenings) with a mix of face-to-face, self-directed, and live online courses.
• Diverse class cohort that integrates domestic and international students.
• No prior programming or statistics experience necessary, the program starts with the foundations.
• Industry-agnostic education means skills are applicable to any industry.
• Applied skills development with industry-standard techniques and software including Cognos Analytics, SPSS Modeler, OpenRefine, Tableau, R, Python, and more.
• Potential to work with real businesses using their data on individual and team-based projects.
• Free registration in Higher Education Analytics Data (HEAD) Competition.
• Capstone Project to integrate program courses.
• Work as part of a team in our own data analytics competition.
• Face-to-face workshops and industry networking opportunities.
• This is a BYOD (Bring your own device) program. See Laptop Requirements under Additional Information.

What you'll learn

• Analyze and interpret digital information.
• Case study problem solving and analysis.
• Understand key analytical, modeling, statistical and programming tools.
• Use of business intelligence and data analytics software with a focus on data identification, consolidation, communication, reporting, manipulation and trending.
• Management techniques for data analytics projects.
• Presentation and communication skills.
• How to become a Certified Analytics Professional.

Explore opportunities in the service and maintenance of gas, propane and oil-fired technology.

Program Highlights

• Accredited by the Technical Standards and Safety Authority (TSSA).
• Complete your training in one year.  
• Upon successful completion of each semester, you are eligible to write the Gas and Oil Burner Technician Provincial Fuel Certifications. You may write the examinations without acquiring additional workplace experience.

What you'll learn

• Fundamentals of home heating appliances that use fuel oil or natural gas.
• Experience the challenges in the service and maintenance of gas, propane, oil fired burners, furnaces, boilers and hot water heaters.
• Understand fuel delivery systems, set up and adjust combustion efficiencies, size ventilation systems and combustion air requirements. 
• Enjoy a practical lab to experience troubleshooting, combustion, electrical, fabricating piping systems and other related aspects.  
• The first semester prepares participants for testing and certification by the Technical Standards and Safety Authority as an Oil Burner Technician 3 (OBT 3) and a Gas Technician 3 (G3); providing eligibility on successful completion to write the Oil Burner Technician 2 (OBT 2) and Gas Technician 2 (G2) examination in the later part of the second semester. 
• Optional training includes fluorocarbon refrigerant, Ozone Layer Protection Awareness Certification, Gastite and IPEX certification training.

View the Exceptions Calendar for start dates and semester break information.

Recently, there has been increasing recognition of the unique needs of people who live with concurrent disorders in the helping professions. Co-occurring substance use and mental health problems present challenges for people in accessing comprehensive support and services. Most promising practices in social and health service agencies include integrated treatment approaches that are based on processes of empowerment that complement a person-centred model of wellness and health. Similarly, stakeholders locally and provincially, have acknowledged the need for employees with an understanding of people who live with concurrent disorders as well as supports, resources, and evidence based approaches.

Program Highlights

• Building on your previous academic work, you will incorporate specialized knowledge and skills to provide support to individuals with concurrent mental health and substance abuse issues.

What you'll learn

• Understand concurrent disorders and their impact on individuals and families.
• Gain an understanding of treatment modalities utilized in treating concurrent disorders.
• Develop an understanding of substance abuse, mental illness and the use of drugs.
• Nonviolent Crisis Intervention Training (NVCI)
• Applied Suicide Intervention Skills Training (ASIST)

Develop industry leading knowledge, skills, methods and behaviours that are required in the dynamic career path of Protection, Security and Investigation.

Program Highlights

• Learn from protection, security and investigation industry professionals.
• Participate in industry workshops, seminars and/or obtain certificates and licenses specific to your own career goals to prepare for employment.

What you'll learn

• Complete the Ministry of Community Safety and Correctional Services required curriculum to become eligibility to write the security guard test and apply for licensing. (Optional provincial private investigator curriculum and test eligibility also offered).
• Explore techniques relevant to physical and cyber security risks and challenges.
• Understand the steps in various forms of investigations.
• Develop health, fitness and stress reduction skills relevant to emergency service careers.

Supply Chain Management
Learn the fundamentals of supply chain and advance your skill set in this complex and fast-paced business environment.

Program Highlights

• Partnership with Hamilton Oshawa Port Authority.
• Program is offered in the Golden Horseshoe, home to the largest port in Ontario, the Welland Canal and the John C. Munro Hamilton International Airport.
• Build a capstone project that supports industry challenges.

What you'll learn

• How companies build competitive advantages using a supply chain.
• The processes and requirements to acquire goods and services.
• How functional areas within an organization interact to design, make, buy and deliver goods and services for consumers.
• Examine supply chain within the goods and services sectors to help companies build a competitive advantage.
• Classroom instruction using real supply chain examples

Human Resources Management 
Develop strategic skills to effectively manage a diverse workforce in today’s ever-changing business environment.

Program Highlights

• Seven-week, full-time work placement provides you with valuable hands on-experience working in a human resources department in municipal governments, hospitals, not-for-profit organizations, manufacturing firms and in the service sector.

What you'll learn

• Theoretical and practical knowledge and skills required to become a successful human resources management practitioner in the areas of recruitment, training, performance management, compensation, health and safety and labour relations.

Paralegals act independently to represent clients in provincial offences court for cases involving highway traffic offences, municipal by-law issues, liquor licensing, occupational health and safety, and civil litigation matters presented in small claims court. They also represent clients in the Ontario Court of Justice when charges involve less serious criminal offences, or in tribunal proceedings such as the Workplace Safety and Insurance Appeals Tribunal, the Human Rights Commission, and the Landlord and Tenant Board. In Ontario, paralegals are non-lawyer licensed agents who provide the public with legal services in specified areas of practice for a fee.

Program Highlights

• Combine theory and practice using Mohawk’s Mock Courtroom.
• Program Accreditation through Law Society of Ontario (LSO).
• Industry-Experienced Faculty licensed by the LSO.
• College offers Statutory Accident Benefits Course.
• Ideal pathway for Pre-Justice graduates.

What you'll learn

• Develop skills and knowledge within the parameters established by the Law Society of Ontario (LSO) and the Law Society Act.
• Written and oral advocacy skills, ethical and professional conduct in legal processes, administrative law, alternative dispute resolution, highway traffic act, small claims court, administrative tribunals, torts and contracts, employment law, immigration, and residential tenancy.
• Sound theoretical and practical foundation in all areas of authorized legal practice, legal ethics, small business practice and business management skills.
• Structure, work and organization of the Ontario court system, and of quasi-judicial administrative boards, tribunals and regulatory bodies.
• How to work as an effective legal team member.

Program Highlights

• Field placements in a variety of settings such as recreational therapy centres, varsity teams, physiotherapy clinics, school boards, retirement residences, large corporate gyms, small private businesses and more.
• Experiential learning and events in collaboration with industry partners including Fit to Pitch and Wellness Expo.
• Experience a cadaver lab tour at McMaster University
• Students may challenge fitness certifications
• Many pathways to further education
• Get involved in special events and volunteer opportunities.

What you'll learn

• Strategies to improve quality of life for people of various ages and abilities.
• Work with specialists of specific populations such as emergency service personnel, children, older adults, pregnant women or those with increased medical risk factors such as diabetes and high blood pressure.
• Study topics such as athletic injury management, sport psychology and exercise physiology, anatomy, biomechanics, wellness management strategies and many more.