Diploma in Office Administration - Executive

at Mohawk College of Applied Arts and Technology - Fennel Campus Canada

Gain a critical understanding of the important elements of global business, a cultural orientation to Canada, and the language and communication requirements to be effective in a global business setting.

This comprehensive 2-year post-graduate program will prepare you for a wide variety of business management careers.  Learning from experienced international business professionals you will gain a critical understanding of the important elements of supporting a global business while gaining a cultural orientation to Canada and the communication skills necessary to be effective in a global business setting.  

The program will expose you to foundational international and Canadian business practices and help you strengthen your English communication, math, and statistical skills, within your first year of studies. Advanced international business practices will be covered in your second year, including Supply Chain, Marketing, Sales and Negotiation, E-Commerce, Finance, Business Analytics and Project Management, leading you to the development of an international business capstone project. 

Program Highlights

• Advance your global business, language, and cross-cultural competency skills needed to launch a successful international management career.
• Apply your learning through experiential learning opportunities with online decision-making simulations, role-plays, and case analyses.
• Benefit from entrepreneurial perspectives and insights from leading industry professionals.
• Mohawk College is located in Hamilton, Ontario, amid the Toronto- Waterloo Innovation Corridor, home to more than 15,000 technology companies and thousands of start-ups that require talented people to help them turn their research strength into global commercial success. 

What you'll learn

• Use industry-standard tools and techniques to transform raw data into meaningful information to support business decision-making.
• Research potential business opportunities with an understanding of cultural, financial, legal, and distribution issues.
• Take your business strategy global by understanding customer needs and gathering business requirements.
• Identify the risks and financial rewards of different international investment alternatives.
• Create strategies and business plans to develop and support the global business presence of a company.
• Develop B2B sales and negotiation skills as well as a personal brand to launch a successful professional career in Canada or abroad.

Experience the rewarding challenges of operating and maintaining of facility equipment related to steam and power generation.

This program is accredited Power (Operating) Engineer by the Technical Standards and Safety Authority (TSSA), providing an opportunity for reduced operator time towards certification.

Gain the academic and practical experiences necessary to succeed as a Power Engineer, from real-life experiences taught by certified Operating Engineers.

There is a high demand for operating engineers at all levels and 4th Class Power Engineers may decide to pursue higher certification, up to and including, 1st Class.

What you'll learn

• Explore the use of steam and hot water boilers, air compressors, refrigeration, air conditioning, and auxiliary equipment.
• Understand the use of prime movers, turbines, and co-generation processes. 
• Importance of electrotechnology, instrumentation, combustion and the environmental impacts in a steam plant.
• Prepare for the Technical Standards and Safety Authority 4th Class Power Operating Engineering exams, both 4A and 4B.
• View the Exceptions Calendar for start dates and semester break information.

Recently, there has been increasing recognition of the unique needs of people who live with concurrent disorders in the helping professions. Co-occurring substance use and mental health problems present challenges for people in accessing comprehensive support and services. Most promising practices in social and health service agencies include integrated treatment approaches that are based on processes of empowerment that complement a person-centred model of wellness and health. Similarly, stakeholders locally and provincially, have acknowledged the need for employees with an understanding of people who live with concurrent disorders as well as supports, resources, and evidence based approaches.

Program Highlights

• Building on your previous academic work, you will incorporate specialized knowledge and skills to provide support to individuals with concurrent mental health and substance abuse issues.

What you'll learn

• Understand concurrent disorders and their impact on individuals and families.
• Gain an understanding of treatment modalities utilized in treating concurrent disorders.
• Develop an understanding of substance abuse, mental illness and the use of drugs.
• Nonviolent Crisis Intervention Training (NVCI)
• Applied Suicide Intervention Skills Training (ASIST)

Learn the latest tools, techniques, and mindset that will prepare you for a fulfilling career as a project manager.

Program Highlights

• Study in a field that is both highly sought after and relevant to today’s business problems and opportunities. ?
• Learn from industry-experienced professionals. ?
• Considered the cornerstone in many organizations, Project Managers are highly sought after in a wide range of industries. ?
• This program addresses emerging trends in project management through courses in Agile project management ?
• Earn micro-badges in Process Mapping and Analytics with the Mohawk/IBM partnership ?
• Upon completion of the first semester of the program, you’ll be eligible to write the Certified Associate in Project Management (CAPM) certification (an entry-level designation offered by the Project Management Institute, PMI). 

What you'll learn

• Use a variety of project management techniques, skills, and knowledge to support improved business outcomes. 
• Develop strategies to bridge the gap between business needs and the desired outcome using appropriate project management tools, techniques, and mindset. 
• Assess approaches to solving business problems using established evidence-based decision-making techniques. Understand what the project performance data that you are collecting is telling you and how to guide projects to successful completion. 
• Use a project management approach to communicate technical and business information to a variety of stakeholders. 
• This is a BYOD (Bring your own device) program. See Laptop Requirements under Additional Information.

Gain the knowledge, skills and qualification to deliver IT services in various healthcare settings.

Program Highlights

• Learn and apply information technology principles including software development, networking, operating systems, user interface design and databases to the field of digital health.
• Integrate and leverage digital health devices to provide and improve patient care.
• Utilize information technology to provide efficiency improvements to the health system.
• Apply digital health principles to the Canadian Healthcare system with an emphasis on the systems, supports, and tools used in the province of Ontario.
• Focus on patient safety, personalized health delivery, self-management and behaviour modification.
• Apply research methods and statistics in a final-year applied research capstone project.

What you will learn: 

• Design and development of health informatics solutions.
• Application of technology to the design and implementation of digital health systems.
• Measurement tracking and improvement of health through devices, sensors and wearables.
• Use of data analytics principles to produce data visualizations and build predictive models of disease transmission and treatment outcomes to inform decision making.
• Policies pertaining to privacy and security of personal health information and records including the Canadian Institute for Health Information (CIHI), Personal Health Information Protection Act (PHIPA), and The Personal Information Protection and Electronic Documents Act (PIPEDA).
• Cloud computing and the processing of large health-related datasets.
• Health system standards, integration and interoperability.
• Telehealth and virtual care systems for safe and efficient remote patient monitoring and interactions.
• Utilization of digital health technologies for remote care, health delivery and patient self-management.
• Management of healthcare records, systems and processes.

Develop foundational skills and learn best practices essential to the gas and oil-fired heating industry. Gain foundational knowledge of low-pressure steam boilers, refrigeration, and water treatment systems.

Program Highlights

• Accredited by the Technical Standards and Safety Authority (TSSA)
• Gain hands-on experience building, wiring, and troubleshooting gas and oil-fired equipment
• Prepares participants for provincial testing by the TSSA for Oil Burner Technician 3 (OBT 3) and Gas Technician 3 (G3) certification.
• Gain industry experience through field placement 
• Students have the option to transition into the second semester of the Gas and Oil Burner Technician || (049) program, in order to obtain their Oil Burner Technician 2 (OBT 2) and Gas Technician 2 (G2) certification. 

What you'll learn

•   Foundational skills and best practices essential to the heating industry including:
  • Safe operation of tools and equipment
  • Electrical wiring
  • Piping, soldering, and brazing
  • Equipment installation, commissioning, troubleshooting and servicing
• Knowledge of low-pressure steam boilers, water treatment, and refrigeration processes
• Optional training includes Ozone Depletion Prevention, Gastite and IPEX Certification 

Develop prevention, intervention and treatment strategies to facilitate a positive change in children, youth and their families who experience a range of social, emotional and behavioural challenges.

Program Highlights

• Mohawk secures diverse field placement opportunities for students in a variety of agencies and provides one-on-one field placement support.
• Over 1,000 hours of practical field placement experiences.
• Mohawk’s Child and Youth Care Program has earned national accreditation by the Child and Youth Care Educational Accreditation Board of Canada (CYCEAB).

What you'll learn

• Specialize in supporting change with children, youth and their families experiencing a range of social, emotional and behavioural challenges.
• Implement a range of prevention, intervention and treatment strategies for children, youth and their families, including crisis intervention, conflict management, problem solving, counselling, activity programming and group work.
• How to work with client challenges including difficult home situations, substance abuse, behavioural problems and conflicts with the law.
• Advocate for the rights of children and youth.

Supply Chain Management
Learn the fundamentals of supply chain and advance your skill set in this complex and fast-paced business environment.

Program Highlights

• Partnership with Hamilton Oshawa Port Authority.
• Program is offered in the Golden Horseshoe, home to the largest port in Ontario, the Welland Canal and the John C. Munro Hamilton International Airport.
• Build a capstone project that supports industry challenges.

What you'll learn

• How companies build competitive advantages using a supply chain.
• The processes and requirements to acquire goods and services.
• How functional areas within an organization interact to design, make, buy and deliver goods and services for consumers.
• Examine supply chain within the goods and services sectors to help companies build a competitive advantage.
• Classroom instruction using real supply chain examples

Human Resources Management 
Develop strategic skills to effectively manage a diverse workforce in today’s ever-changing business environment.

Program Highlights

• Seven-week, full-time work placement provides you with valuable hands on-experience working in a human resources department in municipal governments, hospitals, not-for-profit organizations, manufacturing firms and in the service sector.

What you'll learn

• Theoretical and practical knowledge and skills required to become a successful human resources management practitioner in the areas of recruitment, training, performance management, compensation, health and safety and labour relations.

Program Highlights

• Business courses provide a mix of marketing, operations and administration—delivered over six semesters—that prepares you for a future career in management.
• Upon completion of a common first semester, you may choose to transfer into second semester of one of the following programs:
  • Business - Accounting (non co-op 316 or co-op 356)
  • Business Administration - Accounting (364)
  • Business Administration - Human Resources (363)
  • Business Administration - Marketing (non co-op 362 or co-op 366)

What you'll learn

• How marketing, operations and administration work together to support the goals of an organization.
• Build leadership capability and technical competence.
• How to think and act strategically.
• Prepare for staff and entry level management positions in a host of business careers.

Program Highlights

• Fully accredited and endorsed through Association of Canadian Travel Agencies.
• Courses and content are directly aligned with current industry standards.
• Wide range of presentations from industry professionals and local entrepreneurs.
• Opportunity to graduate with Travel Industry Council of Ontario (TICO) Certification.

What you'll learn

• Acquire specialized skills in Sabre and Apollo Reservation Systems.
• Develop communication, business and industry-specific computer skills.