Certificate in Administrative Professional - Health Services

at New Brunswick Community College - Moncton Campus Canada

Human Services workers specialize in community enrichment. They work in diverse settings to improve the success, safety, and health of people with a variety of challenges. You’ll learn about human development, communications, social roles, lifestyle planning, psychology, family support, and program planning. Rewarding work awaits human services workers.

The products and services used every day are dependent on supply chains. These supply chains work behind the scenes connecting suppliers, customers, and other partners to meet the needs of the global marketplace and help drive economies worldwide.  Supply Chain Management involves the integration of numerous processes to create an operational framework, within which multiple organizations work collaboratively to meet marketplace demand.  Logistics -the movement, storage, and flow of goods, services, and information - is an integral part of this framework.
 
The Supply Chain Management and Logistics program provides learners with the knowledge and skills to manage supply chains and coordinate logistics.  The program explores the integrated nature of supply chains systems and their connections to stakeholder and strategic objectives.  Learners will learn about the production, acquisition and sale of goods, services, and material, as well as the logistics required to bring these goods and services to market.  The program includes essential business principles such as financial management that guides supply chain design and decision- making.  It integrates a customer-centric philosophy throughout with emphasis on the development of leadership and communication skills, essential for negotiations and maintaining strategic relationships.  Focus will include the use of industry technologies as well as quality and continuous improvement processes, systems, and techniques.

Agricultural Equipment Repair is vital to the smooth operation of every farm. Experts in the field know how to check farm equipment to ensure maximum performance. They diagnose equipment problems and make necessary adjustments. You’ll learn the mechanics behind each piece of farming equipment, as well as how to repair farm tractors, planters, sprayers, foragers, harvesters, tillers and other agriculturally-related attachments and material handling equipment. Farmers rely on skilled repair people to fix equipment setbacks before they become business catastrophes.

The Community Pharmacy Assistant program is designed to provide students with the skills necessary to be employed as a pharmacy assistant in a community pharmacy setting.

Areas of study include anatomy and physiology, pharmacology, communication skills, pharmacy law and ethics, pharmacy calculations, non-sterile compounding techniques, long term care pharmacy, receiving and entering a prescription, pharmacy software, inventory and third-party billing. Interpersonal communication skills is developed and evaluated along with other related skills in laboratory sessions on campus and during the practicum period.

Cooks are key components of any professional kitchen. They are organized multi-taskers who know the ins and outs of kitchen maintenance, preparation and sanitation. You’ll learn the science of measurements, specialized cooking procedures, kitchen tool and equipment technology, and how to create award-winning recipes. The restaurant industry is becoming more diversified. As a trained expert, you’ll have the opportunity to choose work that fits your food passions and creative palate.

Machinists are skilled craftspersons who use precision metal cutting and grinding machines to fabricate high quality parts. They understand the methods behind using a variety of tools to measure, cut, drill, form, shape, grind and finish metal, plastic or similar materials. You’ll learn how to produce parts based on engineered drawings and how to diagnose mechanical malfunctions. In a heightened world of industrial production, businesses rely on machinists to maximize overall performance and output.

The Client Service and Sales program appeals to those seeking a career in client service industries. With a focus on contact centres, students learn the cornerstone skills of customer service, communication, and sales techniques to build relationships with clients. Throughout this program, students acquire the interpersonal skills and best practices to build performance excellence and increase productivity. The program enables students to confidently interact with a team and identify one’s immediate and long-term impact as a business asset within various sectors (e.g., finance, insurance, telecommunications, and hospitality).  Students are introduced to supervisory skills and managerial principles to better prepare them for leadership opportunities. Emphasis is placed on developing and enhancing the required verbal and written communication skills to confidently engage clients, interact with internal and external stakeholders, and provide quality customer service.
 
The Client Service and Sales program may be delivered through a combination of in-class and on-line instruction. Simulations and real-life examples may be used to support hands-on communication, sales, and keyboarding practice during the learning of "talk-tech-type" engagement with clients. Students develop the necessary technical skills to perform in a multi-faceted and fast-paced contact centre environment. Opportunities to visit a contact centre highlight industry’s commitment to this training and give a first-hand look at career possibilities.
 
A workplace experience at the end of the program provides students with exposure to a contact centre facility during which they learn about the operations of a contact centre, observe client service representatives in action, and relate their experience to their newly acquired knowledge and skills.  This experience also provides students with networking and relationship-building opportunities.

Financial Managers are trusted decision-makers. They research and analyze companies and effectively communicate with clients. You’ll learn about risk and return, portfolio evaluation, securities terminology, market operations, financial planning, the psychology of investing, insurance basics, and sales techniques. Our program incorporates the nationally recognized Canadian Securities Institute curriculum and offers real work experience. This is an education you can literally take to the bank.

The Business Administration: Financial Management program will prepare you to write the Canadian Securities Course Examination or the Canadian Investment Funds Exam. Graduates of the two-year Business Administration program who have achieved a minimum of a 70% average each program year may be able to transfer into the third year of a four-year degree program at Cape Breton University (CBU) or the University of New Brunswick Saint John (UNBSJ). NBCC is committed to furthering our university relationships; therefore, other university agreements may be available.

Electrical Engineering is for those who are wired to wonder about how systems work. You'll learn how to design, commission, test, operate, troubleshoot, and maintain electrical systems and support systems. Our program offers further specialization in power distribution at our Saint John campus and alternate energy production and control at our Moncton campus. Electrical Engineering Technologists work wherever systems operate, including rewarding careers in diverse fields such as: medicine, telecommunicati

Network Support professionals are the backbone of modern business. They offer desktop and server support and are skilled in repair and configuration. You’ll learn how to build, maintain, and upgrade a computer network infrastructure using the Cisco Networking Academy CCNA suite of courses. Our hands on approach to learning means that you’ll also create and control your own computer network in our fully equipped lab. As electronic communication continues to dominate industries, business leaders rely upon network administrators for success