Diploma in Educational Support

at New Brunswick Community College - Moncton Campus Canada

Structural experts plan with durability in mind. They assist in the design and construction of building systems and perform site inspections and testing. You’ll learn about steel, timber and reinforced concrete design, soils and materials testing, and quantity surveying. Our two-year program and industry work experience also provides general communication and mathematics skills for making your mark on the business world. Structural experts are efficient thinkers and central figures in every building design.

Electronics Engineering Technologists are always plugged in. They know how to diagnose and solve electronic system issues and develop best practices. You'll learn how to design, commission, test, operate, troubleshoot, and maintain and support electronic systems. During your second year, further specialization is available in communication systems and biomedical systems at our Saint John campus, and industrial controls at our Moncton campus. In this wired world, Electronics Engineering Technologists are never short on work.

The Client Service and Sales program appeals to those seeking a career in client service industries. With a focus on contact centres, students learn the cornerstone skills of customer service, communication, and sales techniques to build relationships with clients. Throughout this program, students acquire the interpersonal skills and best practices to build performance excellence and increase productivity. The program enables students to confidently interact with a team and identify one’s immediate and long-term impact as a business asset within various sectors (e.g., finance, insurance, telecommunications, and hospitality).  Students are introduced to supervisory skills and managerial principles to better prepare them for leadership opportunities. Emphasis is placed on developing and enhancing the required verbal and written communication skills to confidently engage clients, interact with internal and external stakeholders, and provide quality customer service.
 
The Client Service and Sales program may be delivered through a combination of in-class and on-line instruction. Simulations and real-life examples may be used to support hands-on communication, sales, and keyboarding practice during the learning of "talk-tech-type" engagement with clients. Students develop the necessary technical skills to perform in a multi-faceted and fast-paced contact centre environment. Opportunities to visit a contact centre highlight industry’s commitment to this training and give a first-hand look at career possibilities.
 
A workplace experience at the end of the program provides students with exposure to a contact centre facility during which they learn about the operations of a contact centre, observe client service representatives in action, and relate their experience to their newly acquired knowledge and skills.  This experience also provides students with networking and relationship-building opportunities.

Welders use electric arc and oxy-fuel to heat and meld metal. The forms created by welders benefit a wide range of industries, including: aerospace, automotive, construction, and manufacturing. You’ll learn a technical understanding of arc welding, welding safety, power sources, and electrode classifications and selection. Welding is a skilled trade that has been perfected throughout history. Knowledgeable welders remain integral to factory and building teams.

 All businesses depend on the bottom line. Accountants and Payroll administrators are major players in financial departments. They maintain accounting records and prepare essential financial statements. You'll learn how to process payroll information and determine pay and benefit entitlements for employees. Our program also offers complementary administrative training, such as office software skills, customer service, project management, and problem solving. Accountants are needed in every field; you’ll find work that aligns your life passions and interest in numbers.

All businesses depend on the bottom line. Accountants and Payroll administrators are major players in financial departments. They maintain accounting records and prepare essential financial statements. You'll learn how to process payroll information and determine pay and benefit entitlements for employees. Our program also offers complementary administrative training, such as office software skills, customer service, project management, and problem solving. Accountants are needed in every field; you’ll find work that aligns your life passions and interest in numbers.

Welding Technologists are big picture thinkers. They inspect and produce welding projects and supervise welding teams. You’ll learn effective communication tools, applied welding knowledge, and advanced quality control procedures. The scope of learning ranges from basic welding and steel fabrication to specialized training in robotics, metallurgy, and weld inspection methods and design. You’ll practice your learning and network with trade professionals during work practicums. Welding Technologists are hired by competitive companies for the insight and leadership they provide.

Highway and Municipal specialists help create the most efficient path from Point A to Point B. You'll learn civil engineering technology fundamentals, innovative design skills, highway construction planning, and water and sewerage system operation. Many courses in your first year are common with other technology programs and provide flexibility for credit transfer. As the population continues to grow, efficient roads and drinking water systems remain vital.

Administrative professionals ensure that businesses run smoothly. They are organized individuals who use their enhanced communication skills to create a professional work environment. You'll learn word processing, data entry, spreadsheet, and accounting software applications. Our training and workplace experience will also provide you with expert problem solving, managerial, and interpersonal skills. Job opportunities exist in numerous settings as skilled administrative professionals are always needed to meet business goals and keep operations on track.

The products and services used every day are dependent on supply chains. These supply chains work behind the scenes connecting suppliers, customers, and other partners to meet the needs of the global marketplace and help drive economies worldwide.  Supply Chain Management involves the integration of numerous processes to create an operational framework, within which multiple organizations work collaboratively to meet marketplace demand.  Logistics -the movement, storage, and flow of goods, services, and information - is an integral part of this framework.
 
The Supply Chain Management and Logistics program provides learners with the knowledge and skills to manage supply chains and coordinate logistics.  The program explores the integrated nature of supply chains systems and their connections to stakeholder and strategic objectives.  Learners will learn about the production, acquisition and sale of goods, services, and material, as well as the logistics required to bring these goods and services to market.  The program includes essential business principles such as financial management that guides supply chain design and decision- making.  It integrates a customer-centric philosophy throughout with emphasis on the development of leadership and communication skills, essential for negotiations and maintaining strategic relationships.  Focus will include the use of industry technologies as well as quality and continuous improvement processes, systems, and techniques.