Graduate Certificate in Management in Community Services (Formerly: Community and Social Services Management)

at Conestoga College - Doon Campus Canada

Quality Assurance - Manufacturing and Management
Today’s manufacturing sector requires highly skilled individuals with in-depth knowledge of current quality assurance, problem solving, and management practices. If you have the desire to be part of a quality movement, and want hands-on experience with the tools to support your career goals, then this program will be of interest to you. This two-semester Quality Assurance Manufacturing and Management Ontario College Graduate Certificate will provide you with the knowledge and techniques to improve the delivery and quality of goods and services. This program focuses on the use of modern quality improvement and problem solving methods that support the achievement of performance excellence in manufacturing and associated business processes. A combination of theoretical and practical learning opportunities will prepare you for a variety of management and quality focused career opportunities.

Project Management
Learn how to manage simple to complex projects from start to finish, and become a critical part of an organization’s most exciting achievements. Develop the skills you need to oversee project management activities such as planning, managing scope, costs, time while balancing client expectations. Learn organizational Agility with practices such as Scrum. Establish goals for your project team and lead them to overcome obstacles to achieve success, meeting stakeholders needs. Earn project management education hours towards a variety of certifications: Certified Associate in Project Management (CAPM), Project Management Professional (PMP), Agile Scrum Master (ASM), Risk Management Professional (RMP), or Agile Certified Practitioner (ACP) designations. Interested in taking this program on a part-time basis? It's possible to complete this program while still working full-time and fulfilling your other commitments.

Social service workers play an important role in ensuring the well-being of our society. In this program, students will gain knowledge to enhance relationships and develop skills to work with all segments of the population, individuals, families and community. The program places emphasis on enhancing self-awareness, emotional maturity and respect for diversity and inclusion. Skills in counselling, group work, and community development are developed through role-playing, simulations and meaningful field experiences. Additional studies in family interventions and sustainability of services support graduates to develop a strong foundation for social service practice.

Note:
Successfully completing the Human Services Foundation certificate program prior to applying to the Social Service Worker diploma program is an opportunity to obtain a year of personal growth and education that may contribute to your success in this career-focused program.

The Occupational Health, Safety and Wellness (OHSW) graduate program provides a focused body of knowledge and skills for individuals interested in developing and building their knowledge and skills in occupational health, safety and wellness. In today's work environment, a balance of work and personal wellness is critical from both the personal and organizational perspective. The workplace is a priority target setting for health promotion initiatives as set out by the World Health Organization, with the end goals of protecting and promoting both individual and organizational well-being. Therefore, employers are required to manage occupational health, safety and wellness from a legal perspective, and have moral and ethical imperatives to do so. Additionally, there is an economic advantage to employers who seek to maximize productivity and engagement in the workplace since healthy workers are more productive, more engaged, and have lower absenteeism and presenteeism rates.

The program is designed to provide students with a solid foundation in how occupational health, safety and wellness initiatives can be developed and implemented in businesses and organizations to address these imperatives. Students will research and analyze existing health, safety and wellness trends and utilize that research to develop programs that address health, safety and wellness concerns within the workplace.

Conestoga’s two-year diploma in Advertising & Marketing Communications is a rewarding, cross-disciplinary program that equips you to be a creative and strategic thinker, with the ability to engage with on-trend brands, craft strategic marketing campaigns through social platforms, and have the confidence and skill set that the industry demands. Taught by passionate, award-winning faculty, you will learn the essential aspects of marketing research, B2B and B2C sales strategies, social media campaigns, brand development, UI/UX design, copywriting, public relations and visual design as they apply to a variety of media applications. By leveraging a research-based methodology to problem solving, and using current industry software, you will learn to create, persuade, and entice audiences with targeted communication pieces that span a wide range of advertising mediums. The program’s live-client capstone project offers you the opportunity to develop and present a comprehensive integrated marketing communications campaign, including budgeting and full creative content creation. Working individually and collaboratively, you will also develop professional business acumen through managing project expectations, delivering campaign collateral, and meeting tight deadlines for your client. Valuable networking opportunities are provided through inspiring agency tours, knowledgeable industry guest speakers, and a globally diverse cohort of like-minded creative peers. To finalize the program, you will receive guidance on developing agency and industry contacts, creating a unique and competitive portfolio, establishing an exciting career path, and landing an advertising or marketing-related field placement. Begin the process of establishing your career path as a sought-after communication marketing strategist and visual-thinking creative specialist today, with Advertising & Marketing Communications.

Conestoga's Protection, Security and Investigation (PSI) and Police Foundations (PF) programs offer a two-year integrated learning experience to help you develop the knowledge, skills, attitudes and values of a preferred candidate in your chosen field. The first year of the Protection, Security and Investigation program is shared with the Police Foundations program. This common first year focuses on justice foundations and has been designed to provide an overall base for a variety of careers in criminal justice and community safety. In this first year, you will be exposed to courses that give you an understanding of how society and its institutions work. In second year, you will be given the opportunity to concentrate your studies in one of the two programs, which focus on policing or security/investigations: Police Foundations or Protection, Security and Investigation. This second year provides both academic study and job-focused practical training to prepare students for careers in the private and public sectors. 

Graduates of the Protection, Security and Investigation program may also qualify for a Provincial Security Guard License and Private Investigator License, which can be valuable points of entry into the world of work. 

In just eight months, graduates of the Medical Office Practices certificate are prepared to confidently assume front-line roles within the growing community-based health services field. This unique program provides coursework in health care terminology, medical, dental and alternative office management, medical billing, insurance and bookkeeping procedures, and introductory medical transcription. This strong foundation of medical office procedures, coupled with courses in effective communication strategies and the latest computer applications ensures that graduates are in-demand in a wide variety of health care settings.

Students who successfully complete this certificate may apply to the second year of the Health Office Administration diploma with advanced standing.

Consider this unique advanced diploma program delivered at one of the most advanced woodworking training facilities in North America. During the first year of the program, which is common with the Woodworking Technician program, you will spend a significant amount of time learning the set-up and operation of woodworking machinery and equipment, laminating, veneering, machining, sanding, assembly, and finishing. The second year, which is also common with the Woodworking Technician program, involves extensive project work, introduction to production management skills, manufacturing of kitchen cabinets, and architectural millwork. The final year of the program focuses on plant layout/support systems, materials handling, quality control, cost estimating, and computer-aided drafting. Levels 1, 2 and 3 of the trade schooling for an Ontario cabinetmaker apprenticeship are embedded in the program and this will provide you with a recognized advantage when starting your career. The co-op delivery mode affords students the opportunity to relate in-school training with real industrial experience. Due to the placement of co-op work terms, the academic semesters are fall/winter in year 1 and fall/spring in year 2 and winter/spring in Year 3. Levels 1, 2 and 3 of the trade schooling for an Ontario Cabinetmaker Apprenticeship are embedded in the program. Graduates of this program may be exempt from apprenticeship in-school training should they choose to pursue a Cabinetmaker Apprenticeship.The optional co-op stream includes three co-op work terms.

Applying to the co-op stream

• All applicants apply to the non co-op program. Students will be informed of the application deadline and process to apply for the Co-op Stream. Labour market conditions determine the number of co-op seats in optional co-op programs. Not every student who meets academic eligibility requirements will be admitted to the co-op stream.
• To be considered for admission to the co-op stream, students are required to achieve a minimum overall 70% session weighted average in Level 1 with no dropped or failed courses.
• Students who are not admitted into the Co-op stream or students in the non-co-op stream will have co-op semesters off instead of participating in co-op work terms. These off semesters enable students to gain part-time or full-time work or volunteer experience to build their resume and/or can catch up on academic work if scheduling permits.
• International students will require work permits to utilize the co-op job board for job search and to accept employment. Students are currently experiencing longer than usual wait times for work permits. Please be advised that there will be no co-op program service fee refunds after the program withdrawal for refund date. Students that have not received their work permit and choose to remain in co-op after the program withdrawal for refund date do so at their own risk and will not be refunded. If you are concerned about receiving your work permit in time to achieve co-op employment, please discuss your situation with your co-op advisor as early as possible.

Co-op information

• Co-op programs add value to your education. Earn money while you apply what you've learned in a real workplace environment. Visit Co-operative education for more information.
• The College cannot guarantee co-op employment. All co-op students are required to conduct an independent co-op job search in addition to the supports and services provided by the Department of Co-op Education.
• Students are responsible for their own transportation and associated costs in order to complete work term requirements. Work locations may not always be readily accessible by public transportation.

Whether your dream is to work in global cities like London, Beijing or New York, or to work for a local company that deals in worldwide trade, the dynamic International Business Management degree at Conestoga will put you on the right track. This four-year, co-op Bachelor of Business Administration (Honours) program is designed to prepare students to manage international business endeavours and work in global companies. The goal is to provide graduates with the ability to bring people, processes, and technology together to achieve improved performance in domestic or international enterprises. At the end of Year 2, students have the option of selecting a major in Human Resource Management (HRM), Supply Chain Management (SCM), Marketing Management (MM), Sustainability Management (SM) or continuing in the general stream. Program highlights include:

• Three paid co-op terms
• Choice of a major consulting project or a Bachelor's thesis
• Use of SAP© Business Suite Applications
• An emphasis on effective decision-making through data analytics and the Ivey Case methodology
• A strong international focus including a second language, international exchange opportunities, and dual-degree opportunities in Ireland and France.

Recognition of the need for managers with sustainability expertise continues to grow as local and global organizations are re-positioning sustainability as a central value. The Sustainable Business Management graduate certificate program provides students with the diverse skill set needed to succeed in this dynamic and exciting field. Whether developing a new product or service, enhancing an existing one through a triple bottom-line approach, leading an organization to more sustainable operations or managing change and promoting engagement for sustainability, graduates will be able to apply their skills in a variety of settings. Students are provided with flexible project options, including opportunities to work with local clients and community partners in developing plans to generate greater value, enhanced corporate responsibility and innovative marketing solutions. Students may also take advantage of experiential learning opportunities that extend beyond the classroom, such as volunteering at a local sustainability-oriented organization, and attending field trips, workshops and networking events. Upon program completion, graduates will be well positioned to write the International Society of Sustainability Professionals (ISSP) exam and become a Sustainability Associate (SA).

Applying to the Co-op Stream
All applicants apply to the non co-op program. Students will be informed of the application deadline and process to apply for the Co-op Stream. Labour market conditions determine the number of co-op seats in optional co-op programs. Every student who meets academic eligibility requirements may not be admitted to the co-op stream.
To be considered for admission to the co-op stream, students are required to achieve a minimum overall 80% session weighted average in Level 1 with no dropped or failed courses.

Co-op Information
Co-op programs add value to your education. Earn while you apply what you learn in a real workplace environment. See the Co-op webpages.
The College cannot guarantee co-op employment. All co-op students are required to conduct an independent co-op job search in addition to the supports and services provided by the Department of Co-op Education.
Students are responsible for their own transportation and associated costs in order to complete work term requirements. Work locations may not always be readily accessible by public transportation.

The Bachelor of Early Learning Program Development is a four-year, paid co-op degree program, delivered at the honours level, that will provide students with an applied understanding of developing early learning programs at the classroom and community levels. The program will prepare graduates for a number of progressive careers that support children, youth and families in the areas of curriculum implementation and co-ordination, program development and co-ordination, and social policy work. With a focus on preparing reflective professionals, the program will offer students opportunities to develop strong critical thinking and professional communication skills that will enable them to work successfully in an inter-professional team. Program design, implementation and evaluation will be considered within a framework of research-informed practice, population focus, and social inclusion. Throughout the program, students will experience authentic, situational learning opportunities that highlight the links between theory and practice in engaging and meaningful ways. They will be challenged to consider multiple theoretical perspectives as a lens to understanding social policy and determining promising professional practices that shape social and educational programs.Conestoga also offers a diploma program related to the early childhood education (ECE) field.