Certificate in Hospitality Operations - Food and Beverage

at Conestoga College - Waterloo Campus Canada

Do you want to make a difference? Do you want to teach English as a second language? Become one of Conestoga's grads, teaching and managing ESL programs throughout Ontario.This 340-hour program includes applied in-class and practicum experience and is recognized by TESL Canada (Standard II) and by TESL Ontario.Graduates of the Teaching English as a Second Language (TESL) graduate certificate gain the knowledge and skills for successful English language teaching through active learning and 50 hours of observing and teaching.Practicum placements occur in community-based programs such as Language Instruction for Newcomers to Canada (LINC) and/or within English for Academic Purposes (EAP) settings at college or university, preparing students for today's world of English language learning and teaching in Canada or abroad.Conestoga's teaching faculty are passionate educators who bring extensive credentials and English language teaching experience across a variety of English language programs.Conestoga's TESL program meets and exceeds the standards of TESL Canada and TESL Ontario. Part 1 is recognized by TESL Canada (Standard I). Part 2 is recognized by TESL Canada (Standard II) and by TESL Ontario.The program is offered full-time in class or part-time online.

The Event Management program is a one-year, full-time graduate certificate program that is specifically designed to meet the needs of a growing industry in the planning and management of events.

The program will provide graduate students with specialized training in event management and will assist students in obtaining and developing the skills and understanding necessary to plan, promote and operate events for the public, non-profit, and corporate sectors.

The one-year Hospitality Operations - Food and Beverage certificate program is designed to provide students with balanced training, combining theory and practical experience in the specific skills involved in the preparation, service and control of food and beverages.

Profound changes to the world of computer applications have created the need for a new kind of software development professional. As a result of explosive growth in the use of mobile devices, a growing appetite for consumer applications across all demographics, and emerging digital technologies, there is a need for entrepreneurial savvy within Canadian companies to effectively compete globally. This demands computer professionals with skills in graphic design, content creation, User Experience (UX), software development, marketing, and business models in order to design and market new and competitive software applications. The optional co-op stream includes four consecutive four-month work terms.

Co-op information

• Co-op programs add value to your education. Earn money while you apply what you've learned in a real workplace environment. Visit Co-operative education for more information.
• The College cannot guarantee co-op employment. All co-op students are required to conduct an independent co-op job search in addition to the supports and services provided by the Department of Co-op Education.
• Students are responsible for their own transportation and associated costs in order to complete work term requirements. Work locations may not always be readily accessible by public transportation.

Applying to the co-op stream

• All applicants apply to the non co-op program. Students will be informed of the application deadline and process to apply for the Co-op Stream. Labour market conditions determine the number of co-op seats in optional co-op programs. Not every student who meets academic eligibility requirements will be admitted to the co-op stream.
• To be considered for admission to the co-op stream, students are required to achieve a minimum overall 80% weighted average in Year 1 with a maximum one dropped or failed course during the first year.
• International students studying outside of Canada - ‘out of country’ - cannot apply to the co-op stream of their program. Students must be in Canada to apply to the co-op stream of their program. Students are currently experiencing longer than usual wait times for work permits. Work permit applications need to be completed more than 6 months in advance of a work term. International students studying in Canada will require work permits to utilize the co-op job board for job search and to accept employment. Please be advised that there will be no co-op program service fee refunds after the program withdrawal for refund date. Students that have not received their work permit and choose to remain in co-op after the program withdrawal for refund date do so at their own risk and will not be refunded. If you are concerned about receiving your work permit in time to achieve co-op employment, please discuss your situation with your co-op advisor as early as possible.

Do you have a passion for programming? Do you want to work with cutting edge technologies? Would you like a career in Mobile Applications? Embedded Systems? Game Development? Big Data? If so, Software Engineering Technology at Conestoga is the ideal program for you.Software Engineering Technology program highlights:· Optional sixteen-month co-op (apply after Year 1)· Broad base of languages and technologies, including web development, databases, and cyber security· Optional game development stream· Flexible third year to enhance your skills· Focused, hands-on approach· One of the strongest programs of its type in OntarioSoftware Engineering Technology at Conestoga extends beyond programming to prepare you for a successful career. Course areas include software quality, project management, computer security and business intelligence. The optional co-op stream includes four consecutive four-month co-op work terms.

The Early Childhood Education Fast Track (International) program is designed for international students whose first language is not English. Students with international credentials in education or related fields will build on their existing knowledge and experience in order to develop skills and knowledge necessary to work as early childhood educators. Graduates of the Early Childhood Education Fast Track program will be eligible for registration with the provincial College of Early Childhood Educators (RECEs) which will provide employment opportunities in child development centres, kindergarten classrooms, licensed early years programs, and community agencies. This program is enhanced with specific language courses that focus on professional and practice skills for the Canadian workplace. Through interactive classroom learning and integrative field placement experiences, students will develop skills that will enable them to work in collaboration with families, colleagues and communities for the purpose of designing, implementing and evaluating inclusive play-based early learning programs. Building on a thorough understanding of child development and principles of responsive practice, students will work in partnership with college-operated child development centres, kindergarten classrooms, licensed early learning and care programs and community agencies in order to integrate classroom theory and practice in meaningful and engaging ways.

Quality Assurance - Manufacturing and Management
Today’s manufacturing sector requires highly skilled individuals with in-depth knowledge of current quality assurance, problem solving, and management practices. If you have the desire to be part of a quality movement, and want hands-on experience with the tools to support your career goals, then this program will be of interest to you. This two-semester Quality Assurance Manufacturing and Management Ontario College Graduate Certificate will provide you with the knowledge and techniques to improve the delivery and quality of goods and services. This program focuses on the use of modern quality improvement and problem solving methods that support the achievement of performance excellence in manufacturing and associated business processes. A combination of theoretical and practical learning opportunities will prepare you for a variety of management and quality focused career opportunities.

Project Management
Learn how to manage simple to complex projects from start to finish, and become a critical part of an organization’s most exciting achievements. Develop the skills you need to oversee project management activities such as planning, managing scope, costs, time while balancing client expectations. Learn organizational Agility with practices such as Scrum. Establish goals for your project team and lead them to overcome obstacles to achieve success, meeting stakeholders needs. Earn project management education hours towards a variety of certifications: Certified Associate in Project Management (CAPM), Project Management Professional (PMP), Agile Scrum Master (ASM), Risk Management Professional (RMP), or Agile Certified Practitioner (ACP) designations. Interested in taking this program on a part-time basis? It's possible to complete this program while still working full-time and fulfilling your other commitments.

Reporting Systems and Database Development
Learn how to manage and interpret data into meaningful, actionable reporting. Reporting Systems Development requires both breadth of technology awareness, as well as organizational and operational skills. This two-semester Ontario College Graduate Certificate program delivers hands-on experiential practices and techniques commonly employed in the dynamic field of data management. Become qualified for the following career opportunities: Data Systems Manager, IT Manager, Senior Data Officer, Reporting Team Lead, and many more. You will gain valuable skills and knowledge in systems (desktop and server), databases, reporting solutions, visualization, cloud technologies, and web analytics while acquiring foundational knowledge in data ethics, formal report requirements, and IT security.

Computer Applications Development
This one-year, full-time, graduate certificate program provides students with a broad business and technical background in computer applications, database applications, data communications, programming, data design and systems analysis and design. This program provides the student with programming experience and the skills necessary to analyze and design Information Technology (IT) based solutions.In the Computer Applications Development program, students benefit from specialized courses taught by highly qualified industry experts.

Big Data Solution Architecture (Optional Co-op)

Companies that embrace modern information technology must deal with very large amounts of data. This "Big Data" often shows patterns and trends on which to make good business decisions. To support Business Analysts, students in this program focus on the collection, processing and presentation of these large data sets. Developing skills in solution development, database design (both SQL and NoSQL), data processing, data warehousing and data visualization help build a solid foundation in this important support role. Through applied learning techniques such as problem-based learning, students will be able to apply their learning to real world problems. The optional co-op stream includes one co-op work term.

Software Quality Assurance and Test Engineering (Optional Co-op)
This program will deepen students' understanding of the testing paradigms, methodologies and tools utilized throughout the software development process. Software quality assurance requires an awareness of what constitutes quality software from the point of view of an end user, a developer, and a business, and how to create a process that can lead to quality software. Software quality control requires an awareness of how to most effectively and efficiently test the results of a software development project. As a comprehensive program, this graduate certificate will cover a wide range of topics, but ready students for the in-demand field of software quality assurance and software quality control. The optional co-op stream includes one co-op work term.

This program provides students with an overview of the hospitality and tourism industry along with entry-level management skills for this very diverse and integrated industry. Students will receive a broad base of business and entrepreneur skills ensuring a strong understanding of financial, customer service, marketing, and the human resources aspects of the industry. The optional co-op stream includes one co-op work term.

Program Outcomes

• Support an industry and workplace service culture by adopting a positive attitude and professional decorum, accommodating diverse and special needs, and contributing as a team member.
• Deliver customer service and solutions that anticipate, meet and/or exceed individual expectations, as well as organizational expectations, standards and objectives.
• Use marketing concepts, market research, social networks, sales strategies, relationship management skills and product knowledge to promote and sell tourism products, services and customer experiences.
• Apply business principles as well as basic accounting, budgeting, financial and administration skills to support the effective management and operation of a variety of organizations delivering tourism products and services.
• Comply with relevant organization and workplace systems, processes, policies, standards, legal obligations and regulations, and apply risk management principles, to support and maintain efficient, safe, secure, accessible and healthy tourism operations.
• Use appropriate technologies to enhance the quality and delivery of tourism products, services and customer experiences, to measure the effectiveness of tourism operations and to participate in tourism development.
• Keep current with tourism trends and issues, and interdependent relationships in the broader tourism industry* sectors to improve work performance and guide career development.
• Use leadership, teamwork, conflict and relationship management skills and tools, as well as knowledge of organizational behaviour, employment standards and human rights to contribute to a positive work environment.
• Respond to issues and dilemmas arising in the delivery of tourism products, services and customer experiences by using and promoting ethical behaviour and best practices of corporate social responsibility and environmental sustainability
• Organize new tourism products for clients based on an analysis of local and international destinations to establish connections with industry leaders.
• Examine economic, political, social, global and intercultural factors that influence the management of travel services, marketing strategies, customer retention and sales programs.

Applying to the Co-op Stream

• All applicants apply to the non co-op program. Students will be informed of the application deadline and process to apply for the Co-op Stream. Labour market conditions determine the number of co-op seats in optional co-op programs. Every student who meets academic eligibility requirements may not be admitted to the co-op stream.
• To be considered for admission to the co-op stream, students are required to achieve a minimum 70% session weighted average, with no dropped or failed courses during the term that occurs two terms prior to the co-op work term.

Co-op Information

• Co-op programs add value to your education. Earn while you apply what you learn in a real workplace environment. See the Co-op webpages.
• The College cannot guarantee co-op employment. All co-op students are required to conduct an independent co-op job search in addition to the supports and services provided by the Department of Co-op Education.
• Students are responsible for their own transportation and associated costs in order to complete work term requirements. Work locations may not always be readily accessible by public transportation.