Graduate Certificate in Information Technology Infrastructure

at Conestoga College - Waterloo Campus Canada

Software Quality Assurance and Test Engineering (Optional Co-op)
This program will deepen students' understanding of the testing paradigms, methodologies and tools utilized throughout the software development process. Software quality assurance requires an awareness of what constitutes quality software from the point of view of an end user, a developer, and a business, and how to create a process that can lead to quality software. Software quality control requires an awareness of how to most effectively and efficiently test the results of a software development project. As a comprehensive program, this graduate certificate will cover a wide range of topics, but ready students for the in-demand field of software quality assurance and software quality control. The optional co-op stream includes one co-op work term.

Big Data Solution Architecture (Optional Co-op)
Companies that embrace modern information technology must deal with very large amounts of data. This "Big Data" often shows patterns and trends on which to make good business decisions. To support Business Analysts, students in this program focus on the collection, processing and presentation of these large data sets. Developing skills in solution development, database design (both SQL and NoSQL), data processing, data warehousing and data visualization help build a solid foundation in this important support role. Through applied learning techniques such as problem-based learning, students will be able to apply their learning to real world problems. The optional co-op stream includes one co-op work term.

This advanced-level graduate certificate program provides individuals with the knowledge and techniques to improve the delivery and quality of products and services. The material that is taught in this program can be applied within any area of an organization. The focus of this program is on the achievement of performance excellence through the use of modern quality improvement methods. The program develops the skills required to perform process quality roles in a broad range of organizations and sectors.The program content aligns favourably with selected American Society of Quality's (ASQ) Bodies of Knowledge. This program is non-industry specific as it provides the proficiencies demanded by organizations in today’s market place.

Information Technology Network Security

Information technology and network infrastructure are targets for malicious activity on a regular basis. News reports about data breaches, security violations, privacy failures and other infrastructure failures highlight a growing threat to business and personal information. This one-year, full-time, graduate certificate program is designed to address this growing threat to our network infrastructure. It will provide students with the security background in network technologies, computing hardware, operating and protocols, to harden and further secure such systems from attack. Students will learn to identify threats through audits and supporting technical methods, as well as evaluate and develop appropriate policies to support a strong organizational security posture. This program offers skills that allow graduates to evaluate risk and design infrastructure solutions that keep a business's code, data and network systems safe. Students benefit from specialized courses taught by highly qualified industry experts and as a result, should expect to have classes scheduled up until 8:00 p.m.

Virtualization and Cloud Computing

Information Technology is an ever-changing field with two of these new areas of expertise being Virtualization and Cloud Computing. Organizations have started to replace physical computers (servers and desktops) in their organizations with ‘virtual machines’. The virtualization strategy allows companies to replace existing hardware driving cost savings and reduction of infrastructure support. Furthering this, companies are also starting to purchase or lease cloud services as a means of provisioning services without any onsite installations of hardware. In order to help organizations succeed, specialist skills in these fields are required. This two-semester Ontario College Graduate Certificate program concentrates on hands-on experiential practices and techniques commonly employed in Virtualization and Cloud Computing. You will gain valuable skills and knowledge in systems, infrastructure services, cloud technologies, as well as systems architecture methodologies. Graduates will have the skills required to move into more senior IT and Data Centre positions.

In this one-year co-op program, students will gain the fundamental knowledge and techniques of quality food preparation, an understanding of the complexity of kitchen management and an appreciation of fine food. The co-op education work term in the final semester enables students to develop their skills and enhance the knowledge learned in the college setting.

Information Technology is an ever-changing field with two of these new areas of expertise being Virtualization and Cloud Computing. Organizations have started to replace physical computers (servers and desktops) in their organizations with ‘virtual machines’. The virtualization strategy allows companies to replace existing hardware driving cost savings and reduction of infrastructure support. Furthering this, companies are also starting to purchase or lease cloud services as a means of provisioning services without any onsite installations of hardware. In order to help organizations succeed, specialist skills in these fields are required. This two-semester Ontario College Graduate Certificate program concentrates on hands-on experiential practices and techniques commonly employed in Virtualization and Cloud Computing. You will gain valuable skills and knowledge in systems, infrastructure services, cloud technologies, as well as systems architecture methodologies. Graduates will have the skills required to move into more senior IT and Data Centre positions.

Quality Assurance - Manufacturing and Management
Today’s manufacturing sector requires highly skilled individuals with in-depth knowledge of current quality assurance, problem solving, and management practices. If you have the desire to be part of a quality movement, and want hands-on experience with the tools to support your career goals, then this program will be of interest to you. This two-semester Quality Assurance Manufacturing and Management Ontario College Graduate Certificate will provide you with the knowledge and techniques to improve the delivery and quality of goods and services. This program focuses on the use of modern quality improvement and problem solving methods that support the achievement of performance excellence in manufacturing and associated business processes. A combination of theoretical and practical learning opportunities will prepare you for a variety of management and quality focused career opportunities.

Financial Technology
The field of financial technology is evolving as it responds to the challenges facing the 21st century financial sector. This means that professionals employed in the field must be equipped to support diverse client groups such as individuals and company-based financial institutions. If you have a background in the computer industry, finance or other related fields, and are ready to attain in-depth competencies to help consumers and businesses track, manage, and facilitate their finances, this Ontario College Graduate Certificate program will be of interest to you. Through a variety of projects, case studies and interactive learning opportunities, and using current and relevant resources to support the latest trends in financial technology, you will develop the skills needed to help individuals and businesses secure their finances. You will study topics such as applications, emerging market trends, artificial intelligence, entrepreneurship and management. In just eight months, graduates will be job-ready to take the lead in the financial technology industry in various roles such as Business Analyst, Blockchain Business Analyst, Financial Technologist and other roles related to financial technology.

This program provides students with an overview of the hospitality and tourism industry along with entry-level management skills for this very diverse and integrated industry. Students will receive a broad base of business and entrepreneur skills ensuring a strong understanding of financial, customer service, marketing, and the human resources aspects of the industry. The optional co-op stream includes one co-op work term.

Program Outcomes

• Support an industry and workplace service culture by adopting a positive attitude and professional decorum, accommodating diverse and special needs, and contributing as a team member.
• Deliver customer service and solutions that anticipate, meet and/or exceed individual expectations, as well as organizational expectations, standards and objectives.
• Use marketing concepts, market research, social networks, sales strategies, relationship management skills and product knowledge to promote and sell tourism products, services and customer experiences.
• Apply business principles as well as basic accounting, budgeting, financial and administration skills to support the effective management and operation of a variety of organizations delivering tourism products and services.
• Comply with relevant organization and workplace systems, processes, policies, standards, legal obligations and regulations, and apply risk management principles, to support and maintain efficient, safe, secure, accessible and healthy tourism operations.
• Use appropriate technologies to enhance the quality and delivery of tourism products, services and customer experiences, to measure the effectiveness of tourism operations and to participate in tourism development.
• Keep current with tourism trends and issues, and interdependent relationships in the broader tourism industry* sectors to improve work performance and guide career development.
• Use leadership, teamwork, conflict and relationship management skills and tools, as well as knowledge of organizational behaviour, employment standards and human rights to contribute to a positive work environment.
• Respond to issues and dilemmas arising in the delivery of tourism products, services and customer experiences by using and promoting ethical behaviour and best practices of corporate social responsibility and environmental sustainability
• Organize new tourism products for clients based on an analysis of local and international destinations to establish connections with industry leaders.
• Examine economic, political, social, global and intercultural factors that influence the management of travel services, marketing strategies, customer retention and sales programs.

Applying to the Co-op Stream

• All applicants apply to the non co-op program. Students will be informed of the application deadline and process to apply for the Co-op Stream. Labour market conditions determine the number of co-op seats in optional co-op programs. Every student who meets academic eligibility requirements may not be admitted to the co-op stream.
• To be considered for admission to the co-op stream, students are required to achieve a minimum 70% session weighted average, with no dropped or failed courses during the term that occurs two terms prior to the co-op work term.

Co-op Information

• Co-op programs add value to your education. Earn while you apply what you learn in a real workplace environment. See the Co-op webpages.
• The College cannot guarantee co-op employment. All co-op students are required to conduct an independent co-op job search in addition to the supports and services provided by the Department of Co-op Education.
• Students are responsible for their own transportation and associated costs in order to complete work term requirements. Work locations may not always be readily accessible by public transportation.

Computer-aided design or CAD programs are utilized in just about every business today to keep a company on the cutting edge of technology. These popular CAD programs are being used in the manufacturing, design, and architectural areas. In this program, a strong emphasis is placed on creating and altering CAD drawings from blueprint/schematic drawings. Completion of the program will give students the skills required for entry level positions as a draftsperson in organizations that include mechanical, design, or architectural areas. It will also enhance the existing skill sets of students to increase employability. This program will be delivered at the same time each weekday over two semesters to support progressive learning.

Program Outcomes

• Communicate clearly and concisely in written and oral form using appropriate formal and informal vocabulary and formats.
• Demonstrate professional conduct which adheres to current professional standards and expectations.
• Interpret and prepare various types of drawings and other related technical documents that support development, manufacturing and installation in sectors such as mechanical, design and architecture.
• Use current and emerging technologies, such as CADD, to support the implementation of projects.
• Contribute to the application of quality control and quality assurance procedures to meet organizational standards and requirements.
• Complete all work using best practices in workplaces to maintain standardization and ensure industry compliance.

Information Technology Infrastructure

Information technology workers need a broad range of practical skills to enhance concepts and principles that are often the focus of post-secondary study. This two-semester Ontario College Graduate Certificate program concentrates on hands-on application of network and systems administration practices and techniques commonly employed in modern IT enterprise infrastructure management.
Students will gain valuable skills and knowledge in the deployment and configuration of network operating systems (desktop and server), infrastructure services and network technologies. Students will also acquire foundational knowledge to work towards challenging professional certification exams from various organizations. Graduates of this program will have the skills required to move into IT administration positions or transition into more advanced graduate studies in areas such as security, networking and operations.

Wireless Network Infrastructure

This program prepares graduates with degrees or diplomas in telecommunications, electronics, or computer engineering/technology for work in emerging fields in the wireless telecommunications industry. Students will enhance their undergraduate knowledge with practical skills that include the use of industry standard tools (drivetest tools, propagation tools, spectrum analyzers, network analyzers, etc.), and the techniques required for success in the wireless industry. Students will broaden their familiarity with troubleshooting and the configuration of local area and wide area networks (LANs and WANs) and networking topics relevant to telecom carriers including virtual private networks, quality of service, and others. Cutting-edge topics which include long term evolution (LTE) and 5th generation wireless networks, high bandwidth wireless (WiGig+) and concurrent MIMO systems, will ensure that graduates will be in high demand. Additional topics will be chosen according to relevance including spectrum utilization and associated network design, IP-based wireless systems, enterprise WiFi, Bluetooth, intra-vehicular communication systems used in emerging auto designs (such as used for self-driving cars) and IoT (Internet of Things).

Information Technology Infrastructure

Information technology workers need a broad range of practical skills to enhance concepts and principles that are often the focus of post-secondary study. This two-semester Ontario College Graduate Certificate program concentrates on hands-on application of network and systems administration practices and techniques commonly employed in modern IT enterprise infrastructure management.
Students will gain valuable skills and knowledge in the deployment and configuration of network operating systems (desktop and server), infrastructure services and network technologies. Students will also acquire foundational knowledge to work towards challenging professional certification exams from various organizations. Graduates of this program will have the skills required to move into IT administration positions or transition into more advanced graduate studies in areas such as security, networking and operations.

Computer Applications Development

This one-year, full-time, graduate certificate program provides students with a broad business and technical background in computer applications, database applications, data communications, programming, data design and systems analysis and design. This program provides the student with programming experience and the skills necessary to analyze and design Information Technology (IT) based solutions.In the Computer Applications Development program, students benefit from specialized courses taught by highly qualified industry experts. As a result, students should expect to have classes scheduled up until 8:00 p.m.The optional co-op stream includes one co-op work term.