Graduate Certificate of Mediation in Alternative Dispute Resolution

at Durham College - Oshawa Campus Canada

The Music Business Administration/Management programs prepare students to enter any field of the music industry equipped with a solid foundation of relevant knowledge and business practices, and plenty of hands-on experience. Students learn to manage revenue streams, book tours, draft and negotiate contracts, manage artists and venues, plan and execute events, design websites, market and promote artists and merchandise, build a network, and much more. Graduates enter the industry ready and eager to become astute music industry executives, well-informed musicians/songwriters, or both!

This unique business-based program provides plenty of experiential learning opportunities and in-depth knowledge of all areas of the music business, preparing you for a wide variety of music industry careers spanning:

• Major and independent record labels in roles including marketing, publicity, promotion, merchandising and sales, artists and repertoire, and brand partnerships
• Live music including tour management and booking, concert promotion and production, and venue management
• Music publishing and administration including positions in copyright collection societies, industry trade organizations, copyright administration, music licensing, and music supervision
• Artist management (e.g. managing a musician or managing one’s own musical career)
• Digital music management including streaming services, social networks and online music retail
• Event production including planning or managing live music events, conferences, workshops and more
• Performing/recording artist, or songwriter
• Music production including live and recording services

You will develop skills in management, marketing, promotion, and small business operations, while learning and practicing the essentials of copyright law and music publishing, event production, live sound reinforcement, and media and business communications. Challenging careers are available for skilled administrators and managers, as well as aspiring musicians and songwriters, who can market and manage entertainment events and revenues; harness social media; manage tours; work directly with performers as booking agents or managers; prepare promotional materials; plan and organize itineraries; and negotiate, interpret and enforce contracts.

Are you a pro at managing money with an added interest in stocks, bonds, investing and financial planning? Have you considered getting paid to help others manage their financial portfolios? The two-year Finance – Business program provides a concrete foundation in business as well as training in various areas of financial planning, investments, and life and health insurance. During the program you’ll have the opportunity to write the Canadian Investment Funds Course (CIFC)® exam to be eligible for mutual fund licensing, as well as the Canadian Securities Course (CSC)® exams to be eligible for a securities license. The requirements for each designation/certification listed are set by the granting body, not Durham College. In order to qualify for any of these designations/certifications, students need to follow and meet the required processes.

The Finance – Business program will provide students with the skills and training required to work in a variety of areas within financial services including, firms dealing with pension plans, scholarships, educational savings plans, and investments funds. In addition to a foundation in business, learning will be focused on a range of areas including, personal financial management, tax and retirement planning, investments and estate planning, with an emphasis on training in financial services. Graduates of this program will have skills such as financial analysis, planning and control.

You will learn how to:

• Keep a simple set of books for small businesses using accounting concepts and practices
• Understand the needs of clients in order to create relevant financial goals that are specific, measurable, actionable, realistic and time-sensitive
• Examine other countries, businesses and individuals to observe how they tackle the problem of scarce resources in order to satisfy needs and wants
• Efficiently use industry-standard money management software to perform transactions, keep track of sales and expenses and create financial reports.
• Efficiently use retirement planning software to forecast retirement scenarios for different situations or clients.
• Students may also be prepared to seek related licenses in finance.

PROGRAM LEARNING OUTCOMES

• Process and maintain financial records in compliance with relevant policies, procedures and regulations for individuals and/or organizations.
• Prepare and present financial information in compliance with relevant legislation and regulations for individuals and/or organizations.
• Generate financial reports for individuals and/or organizations by applying financial mathematics and statistics.
• Contribute to the development and the implementation of a financial plan to meet individuals’ and/or organizations’ needs and objectives.
• Contribute to the development and the implementation of marketing strategies to promote financial products and services and to enhance customer service.
• Develop and implement strategies to establish and maintain professional networking and business relationships in the finance sector.
• Analyse, within a Canadian context, the impact of economic variables, legislation, ethics, technology and the environment on individuals’ and/or organizations’ operations.
• Develop and implement ongoing strategies for personal and professional development, highlighting ethics, values and standards in the finance sector.

Crossing borders and spanning oceans, supply chain is a global industry that provides endless opportunities for skilled professionals who can plan, control, execute and optimize a product’s flow from point of origin to point of consumption in the most economical way possible. Each major phase of a product’s movement through the supply chain has its own distinct business process and discipline, and supply chain professionals have the unique knowledge and skillset needed to effectively manage the intricacies of this process.

The Supply Chain Management – Global program is a strong choice for students with previous education or experience in business administration or operations, and will deepen their understanding of the complexity and interconnectedness of roles, work processes, transactions and stakeholders within and between supply chains, and the impact supply chain decisions can make on an organization’s financial prosperity.

Human resources (HR) professionals work in partnership with business managers to take care of the company’s largest asset – its employees. To help a business run, HR staff provide advice to department supervisors on a range of employee relations issues; design and deliver a range of programs and services focused on individual and team needs; and create company policies that support and promote a workplace culture based on fairness, equity and personal growth. You will acquire skills in the effective use of industry-standard software and learn from professors who are connected to industry. As a student, you will have the opportunity to interact directly with industry professionals and to participate in hands-on learning opportunities.

This two-year diploma program includes courses that qualify towards the academic component of either the Certified Human Resources Professional Designation (CHRP) designation granted by the Human Resources Professionals Association (HRPA). Additional courses are required to meet the full academic component of these professional certifications.

Human resources (HR) professionals serve as strategic partners in today’s business environment. They work closely with management colleagues at all levels of a company on a variety of project-based and proactive initiatives. Many roles are performed by HR professionals including the following:

• Advocating on a variety of staff issues
• Developing and implementing company policies, procedures, programs and services
• Giving advice and counsel to corporate executives, line managers and employees

This program will develop your skills, knowledge and abilities in the following areas:

• Compensation management
• Computer applications for HR professionals
• Intro to HR management
• Organizational behaviour for HR professionals
• Recruitment and selection
• Training and development

This two-year diploma program includes courses that qualify towards the academic component of the Certified Human Resources Professional (CHRP) designation.  Additional courses are required to meet the full academic component of this professional certification.

PROGRAM LEARNING OUTCOMES

1. Participate in the recruitment, selection, and retention of employees.
2. Participate in performance management processes.
3. Participate in the planning, delivery, and evaluation of employee orientation, training, and development programs.
4. Contribute to an organisation's success through effective employee relations.
5. Assist with the administration and communication of the organisation's total compensation plan.
6. Participate in organisational health and safety policies and practices.
7. Apply current and emerging information technologies to support the human resources function.
8. Implement organisational development strategies aimed at promoting organisational effectiveness.
9. Communicate human resources information accurately and credibly in oral, written, and graphic form.
10. Plan and act on personal professional development plans to achieve ongoing competence in human resources professional practice.
11. Identify the human resources component of a business plan.
12. Assist in the collection and analysis of human resources data.

With a unique combination of business skills and a solid understanding of the sport industry, sport managers oversee professional and amateur athletes and teams; co-ordinate sporting events; and work behind the scenes at some of the biggest sporting venues in the world.

As Canada’s longest-running college sport management program, our team will prepare you to excel in an administrative or management role in the business of sport. Our program focuses on developing skills related to all aspects of the Canadian sports scene. When you complete the program, you will be prepared to enter into specific sport-related fields by applying the knowledge, experiential learning and concepts gained inside and outside of the classroom.

The program begins with coursework in fundamental business skills and sport industry understanding, progressing to more advanced applications and hands-on learning experiences in the subsequent semesters. Concluding the third year, you will have the opportunity to complete a full-semester (500-hour) field placement available in collaboration with industry partners.

In addition to formal classroom work, this program offers numerous volunteer and networking opportunities, an overnight leadership camp in the third year and a variety of experiential learning options to prepare you for this chosen career.

Please note: After completing two years of sport study you may choose to graduate with a diploma in Sport Administration.

If you hold a three-year diploma or degree with an overall average of 65 per cent or higher, you may wish to explore the two-semester Sport Business Management graduate certificate program.

PROGRAM LEARNING OUTCOMES

1. Examine the role of management in organizations and apply those skills to the sport industry.
2. Apply marketing concepts to the sport industry.
3. Assess the political, sociological, economic, historical and ethical parameters that influence sport.
4. Develop and apply personal and professional ethics.
5. Explain the structure, governance and operations of sport organizations.
6. Apply accounting knowledge and skills to the operation of sport business.
7. Develop attitudes, skills and knowledge for career success in a workplace environment.
8. Establish a personal and professional career plan.
9. Plan, execute, and evaluate events.

With a unique combination of business skills and a solid understanding of the sport industry, sport managers oversee professional and amateur athletes and teams; co-ordinate sporting events; and work behind the scenes at some of the biggest sporting venues in the world.

As Canada’s longest-running college sport management program, our team will prepare you to excel in an administrative or management role in the business of sport. Our program focuses on developing skills related to all aspects of the Canadian sports scene. When you complete the program, you will be prepared to enter into specific sport-related fields by applying the knowledge, experiential learning and concepts gained inside and outside of the classroom.

The program begins with coursework in fundamental business skills and sport industry understanding, progressing to more advanced applications and hands-on learning experiences in the subsequent semesters. Concluding the third year, you will have the opportunity to complete a full-semester (500-hour) field placement available in collaboration with industry partners.

In addition to formal classroom work, this program offers numerous volunteer and networking opportunities, an overnight leadership camp in the third year and a variety of experiential learning options to prepare you for this chosen career.

Please note: After completing two years of sport study you may choose to graduate with a diploma in Sport Administration.

If you hold a three-year diploma or degree with an overall average of 65 per cent or higher, you may wish to explore the two-semester Sport Business Management graduate certificate program.

Do you have a passion for health care and a desire to provide relief to people dealing with pain? An aging population, as well as greater public awareness of health issues, has resulted in more job opportunities in health occupations. The demand for massage therapy is also fueled by its growing popularity as a means of relaxation, stress relief and rehabilitation in today’s busy society.

In this program, students will acquire the knowledge, skills and attitudes necessary to provide safe, effective and ethical care at the entry-level of practice within the massage therapy profession.

Major emphasis is placed on the development of effective interpersonal and communication skills, critical thinking, empathic responses and decision making. Students learn how to meet legal and ethical obligations according to legislative and profession-specific guidelines. Anatomy, physiology, pathophysiology, massage theory, communication, entrepreneurial and professional skills are also emphasized.

The program’s foundation is based on the Standards of Practice and Code of Ethics identified by the College of Massage Therapists of Ontario (CMTO).

In six semesters, students will have demonstrated the ability to:

• Conduct a massage therapy practice within a legal, professional and ethical framework.
• Apply business principles relevant to a massage therapy practice.
• Communicate and collaborate effectively and professionally with clients, colleagues and members of the inter-professional team.
• Develop and maintain therapeutic relationships to optimize clients’ health and wellness.
• Collect and assess clients’ information to determine their state of health and the treatment goals.
• Develop, implement and evaluate a plan of care according to the client’s condition and the treatment goals.

As the only one of its kind in Ontario, the Law Clerk Advanced program will help you gain experience in both foundational areas of law such as corporate, litigation, family and real estate, as well as specialized areas such as securities, intellectual property, employment and immigration law to prepare you for a rewarding and successful career. Whether you want to be a law clerk in a law office, a corporate legal department or a government agency, you’ll have the skills needed for a successful career.  The demand for graduates has never been greater with over 50% of students routinely securing full-time employment before classes even finish!

Co-operative education (co-op)
The best way to succeed in your field is to immerse yourself in it! Co-op is an excellent way to build your professional network, explore career paths and apply in-class teachings to real work situations. Co-op is a model of education that integrates academic learning with workplace learning in fields relevant to our students’ academic and personal goals. Similar to an academic course, work terms are a mandatory component to this form of experiential learning.

Students in the Law Clerk – Advanced Diploma program will be invited to apply to the co-op option during their first academic semester. Entrance to the co-op option is limited and the processes for securing a work term are competitive. Students who qualify for co-op will be eligible to complete two four-month, paid work terms totalling 840 hours. Work terms are scheduled between semesters two and three and four and five of the program.

Supports are available through the Co-op office to assist students with securing their work terms. In addition, the Co-op office is in contact with co-op students and their employers during the work terms to help with any questions.

Water is a life source that millions of species depend on for survival. As a water quality technician, you will work towards keeping water safe for consumption and for its return to the environment through proven treatment methods. Distribution and collection methods will also be examined. As part of this program, you will complete the Ontario Ministry of the Environment, Conservation and Parks entry-level Drinking Water course and may also challenge the four Ministry operator-in-training exams (water treatment, wastewater treatment, water distribution and wastewater collection) for an additional fee. This program also offers you the opportunity to add to your skills and knowledge with real-life work experience gained through either a field placement or a co-operative education (co-op) experience

Program Details
Public health depends on the superior management of water quality and a team of professionals is required to ensure safe water for residents of Ontario. The Water Quality Technician program is designed to provide you with the knowledge and practical skills to work in water and wastewater treatment, water distribution, wastewater collection and environmental monitoring.
You will receive the specific education required to develop the skills needed to meet the demands of municipalities with water and wastewater treatment systems, water-use industries and environmental monitoring agencies.
Classes will be delivered at both the Oshawa and Whitby campuses, depending on the semester and year. This enables students to utilize various applicable lab resources. Students will be notified in advance when they register for classes.
You will focus on:

• Engineering concepts
• Environmental quality
• Professional responsibility relating to co-workers, the public and regulators
• The impact that water quality has on human health

Targeted skills development includes:

• Chemistry and mathematics related to water quality, treatment and analysis
• Conflict management, problem solving and effective communications
• Emerging pathogen risks and public health concepts
• Hydrology
• Knowledge development in the areas of operation of water and wastewater systems
• Microbiology
• System design concepts and blue print reading
• Sampling, laboratory techniques and data interpretation

Co-operative education (Co-op):
The best way to succeed in your field is to immerse yourself in it! Co-op is an excellent way to build your professional network, explore career paths and apply in-class teachings to real work situations. Co-op is a model of education that integrates academic learning with workplace learning in fields relevant to our students’ academic and personal goals. Similar to an academic course, work terms are a mandatory component to this form of experiential learning.
Students in the Water Quality Technician Diploma program will be invited to apply to the co-op option during their first academic semester. Entrance to the co-op option is limited and the processes for securing a work term are competitive.  Students who qualify for co-op will be eligible to complete a four-month, paid work term between the second and third semesters of their program.
Supports are available through the Co-op office to assist students with securing their work terms. In addition, the Co-op office is in contact with co-op students and their employers during the work terms to help with any questions. Upon completing the work term, co-op students return to campus to complete their final two academic semesters of the program before graduating.

Dental office administrators play a vital role that enhances operations in the dental setting such as processing information, utilizing paper and electronic management systems, scheduling, financial records and proficient interpersonal skills. They create a connection between clients and dentists by coordinating requests from both parties. This program combines academic study and practical applications to provide a graduate with the skills, knowledge and professionalism to manage dental office business applications, software and communications for a client-centered practice. Graduates are eligible to write a certification examination through the Ontario Dental Assistants Association. Durham College’s Dental programs are highly regarded within dental communities.