Graduate Certificate in Alternative Dispute Resolution

at Humber College - Lakeshore Campus Canada

The Content Strategy graduate certificate program is designed to prepare students for the emerging and expanding field of content strategy. Content strategists help organizations and agencies establish and maintain credible, viable and trustworthy content - content that has value, content that is inherently inclusive and content that is purposeful. Content strategies are unified visions of digital and analog interactive systems and communications in a platform-agnostic system.

Content strategists oversee the publishing of content by providing advice and direction to improve brand awareness, internal communications, public relations and user experience. Strategists engage with all aspects of the content development lifecycle, from ideating and curating content to creating artifacts and deliverables that allow organizations to analyze content and make holistic, strategic recommendations for the development of content based on thorough analysis.

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Develop carefully considered, holistic strategies and tactics for the establishment of a credible, viable and trustworthy online presence for an organization or agency in order to optimize web-based business assets.
• Conduct a qualitative and quantitative audit of existing content inventory in order to assess it for accuracy, currency, usefulness, usability and findability.
• Analyze internal and external factors and trends that impact the creation, delivery and governance of an organizations’ content in order to maintain relevancy, currency and alignment with business goals.
• Present clear recommendations for content creation, delivery and governance that meet business goals and user needs for current and relevant information, advice and direction, procedures to follow, and relationship building.
• Design and manage a workflow that defines the people, processes and timelines required for effective content creation, delivery and governance.
• Help online readers to find information, solve problems and complete tasks by publishing effectively written original content and sourcing relevant curated material.
• Deliver quality accessible, branded content consistently across selected digital channels that is appropriate for the target audience.
• Develop policies, standards and guidelines for the maintenance of content accuracy, consistent brand messaging and user engagement that complies with relevant law, industry standards and business best practices.
• Conduct a retrospective review using qualitative data and evidence from web analytics to measure the impact of a content strategy on business outcomes.
• Identify and address the implicit and explicit biases of self, team members and audience in order to curate socially, culturally and environmentally sensitive content that strengthens brand equity.

Work Placement - Students will participate in a mandatory work placement in their final semester of study.

Humber’s Public Administration graduate certificate program is the first of its kind in Canada providing all of the knowledge, skills and experience graduates need to become successful public service employees. Designed and taught by public administration professionals, this program is your key to succeeding quickly in a public sector job. You will receive advanced training in communications, policy analysis, project management, information technology, public finance, governance, leadership and human resources management. Experienced faculty, most of whom currently work in the public sector, will guide you through the core of the curriculum, with guest speakers addressing specific topical issues. The practical, skills-based curriculum provides the foundation for long-term career success by exposing you to the primary activities of public administration and by providing networking opportunities with civil servants from across the sector.

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Describe the machinery of government in Canada, including the roles and responsibilities of executives, legislatures and the judiciary, as well as the relationships between all levels of government.
• Define ethics and values which are key to public administration and explain how they apply at all levels of public administration.
• Explore and compare public administration practices found in industrialized countries, especially member states of the European Union and the United States.
• Discuss current issues affecting Canadian public administration and examine how those issues are managed from a public management perspective.
• Discuss key elements of strategic planning processes and examine how these apply to public administration.
• Understand and relate to governments from two perspectives: as business entities with strategic plans, budgets, and core businesses; and as organizations composed of complex human behaviour.
• Explain key economic and finance concepts such as externalities, public and private goods, deficit financing, debt repayment, and fiscal federalism.
• Demonstrate how governments plan, manage and report on the collection and expenditure of public funds.
• Discuss information technology and software applications used in public administration as well as current information technology issues faced by public sector IT managers.
• Prepare and manage human resources in public administration, including the preparation of HR plans, recruitment and selection processes, supervisory skills, negotiating skills and conflict resolution skills.
• Describe the role that communications plays in the public sector and work with stakeholders and partners to meet the information needs of the public, the media, political staff and the bureaucracy.
• Examine how governments develop, implement and evaluate programs in general and learn how to use specific research and analysis tools to contribute to that process in particular.
• Identify the methodological and conceptual issues associated with evaluating and maintaining quality services in the public sector.
• Identify the skills and knowledge required by project managers and project management teams in the public sector.
• Understand and fulfill leadership responsibilities in the public sector by assessing individual leadership traits and behaviours and apply this understanding to the broader theories and concepts of leadership.
• Understand, contribute to, and manage partnerships in the public sector, broadly defined.

Work Placement

• You will gain on-the-job work experience with an eight-week (minimum) work placement within the public sector. With faculty support, you will find placements with an appropriate organization.

Humber’s Bachelor of Commerce – Accounting degree program will help you develop skills in the applied aspects of the accounting profession. You will gain a fundamental understanding of a variety of business disciplines along with their functions and relationships.

Areas of study include marketing, law, economics, operations management, ethics, human resources management, organizational behaviour, financial accounting, management accounting, financial management, taxation, audit, strategic management, and statistics and quantitative analysis.

The program emphasizes critical thinking, analytical skills, communications and leadership.

You will have the opportunity to train in Humber’s state-of-the-art Accounting Centre where you’ll learn about best practices in accounting and use standard industry software.

Work Placement
You will be required to complete 14 weeks/420 hours of paid work in the summer between your sixth and seventh semesters. This gives you the hands-on, real-world experience that employers value. Your placement will give you the opportunity to explore the field you’d like to work in when you graduate. We will work with employers and our industry partners to help you identify opportunities to pursue.

Humber’s Acting for Film and Television diploma program covers the full spectrum of training needed to succeed as a screen actor: acting, voice, movement, improvisation, screenwriting and script analysis. You’ll learn what it takes to express yourself through the art and craft of screen acting, gain on-camera confidence and learn how to shine at auditions. When you graduate, you’ll have a solid understanding of the craft and industry – its history, protocols and professional standards.

Our program has one of the most comprehensive curricula in Canada and is taught by respected professional actors. Workshop simulations, screen demos, voice-over demos and our spring motion picture showcase provide you with unequalled opportunities to experience the world of screen acting. You will review and discuss your work with some of the acting world’s most recognizable faces, as well as with key industry personnel.

Learning Outcomes:

• Upon successful completion of the program, a graduate will:
• Describe the structure of the film and television industry.
• Perform to a professional standard in a range of roles recorded in a variety of media.
• Analyze and interpret scripts, screenplays, story boards and commercial copy.
• Summarize the different requirements and challenges of one-time versus series work.
• Explain the characteristics and requirements of different genres such as sitcoms, daytime TV, episodic TV and film.
• Prepare for and perform appropriately on camera for each genre.
• Convey character to the camera with appropriate emotional depth and clarity.
• Maintain a character’s physical and emotional continuity over the course of production.
• Work effectively with agents, casting directors, producers, directors and film crews.
• Respond to the improvisational demands of the media.
• Demonstrate individual creativity and imagination within a rigorous production structure.
• Evaluate his or her place within the entertainment industry and develop the appropriate career strategies and contacts.
• Develop team building and communication skills and engage in exercises that encourage self understanding, peer respect and professional behaviors.
• Outline the entrepreneurial skills needed by actors in the electronic media.
• Work effectively with the new technologies encountered in the industry.

Humber’s Developmental Services Worker (DSW) – Accelerated diploma program teaches you skills to effectively promote the physical, mental and emotional health of individuals with special needs.
You’ll be taught by developmental services experts who are active in the field, in classes with comparatively low student to teacher ratios. Our curriculum is designed with input from the developmental services field ensuring courses are current and relevant.

You’ll begin your studies by learning the stages of human development, the types of developmental disabilities and the range of available community support services for this population. Next, you’ll learn intervention techniques, person-centered planning, abnormal psychology/dual diagnosis, basic pharmacology, supporting people with autism and other complex needs, augmentative forms of communication, and effective responses to people who have been abused. Finally, you’ll develop skills in building interpersonal relationships and counselling.

Work Placement
We offer a wide range of innovative and traditional work-integrated learning opportunities. The field placement co-ordinator will consult with you regarding your interests and preferences in order to connect you to specific agencies. During your third semester, you will complete a 400 hour internship. Your third semester takes place from May through mid-August.

Humber’s Bachelor of Commerce – Marketing degree program gives you a comprehensive grounding in both general business knowledge and specialized marketing skills.  Our program starts with a foundation of business studies in areas such as organizational behaviour, law, economics, finance and accounting, marketing, and operations management. Specialization courses that focus on marketing strategies will give you the skills, knowledge and experience needed to stand out from the crowd. You’ll learn from professors recognized for their expertise and extensive industry contacts. The program curriculum, based on current trends, technologies and methodologies, brings real world challenges into the classroom. By graduation, you’ll have developed a wide range of marketable skills, including:

• Creating a strategic marketing plan
• Conducting a product analysis
• Using social media and advertising for product promotion
• Using databases to create consumer relationships

Humber’s project-based curriculum means you will take projects from idea to execution while working in a real-world, team-based environment.
The program requires that you complete 14 weeks/420 hours of paid work in the summer between your sixth and seventh semesters. This gives you the hands-on, real-world experience that employers value. Your work placement will give you the opportunity to explore the field you’d like to work in when you graduate. We will work with employers and our industry partners to help you identify opportunities to pursue.
Canada’s service sector is poised for strong growth. The field of marketing in particular is predicted to grow exponentially – which means that companies are looking for top talent to help them achieve success. Our program will prepare you to pursue a career as a marketing analyst or a product, sales, marketing or communications manager in a wide range of sectors including consumer goods, electronics, entertainment, fashion, leisure and tourism, manufacturing, music, retail, and sports. You’ll learn how to market yourself and get your career underway in advertising firms, retail chains, wholesalers and consumer product companies. The hands-on experience you’ll gain during your studies means you will be able to add value quickly to a wide range of workplaces.

Humber’s Advertising and Graphic Design diploma program is designed to meet industry demand for advertising art directors and graphic designers with solid strategic, visual, conceptual, typographical and technical skills. Classes focus on the study of advertising while emphasizing the development of important skills like creative thinking, problem solving, teamwork and presentation skills.

This program will guide you through the many facets of visual communication including colour theory, conceptual process, typography, design, marketing strategies, interactive media, and digital technology through the use of industry standard tools. You will also have the unique opportunity to apply these skills on briefs for real clients through BuildingF, our in-house creative agency. As you learn fundamental advertising and marketing concepts, linkage projects will connect you with students in the Advertising Copywriting, and Advertising - Account Management programs. These projects will help you hone collaborative and teamwork skills, preparing you for the workplace. Your first semester is shared with the Public Relations advanced diploma, Journalism advanced diploma, Advertising and Marketing Communications diploma, and Media Communications diploma programs, giving you the freedom to change your area of study in the second semester.

Our advisory committee is made up of experienced art directors and designers who regularly review and provide input into our curriculum, ensuring it is always on the leading edge of industry developments. Many of our faculty are part-time instructors and creative advertising masters highly active in the industry, giving you the opportunity to benefit from their experiences, connections and insights.

Learning Outcomes:

Upon successful completion of the program, a graduate will:

• Develop and implement solutions to problems encountered in the production phase of the graphic design process.
• Produce effective visual communications through the application of design theories and principles according to specifications.
• Use a variety of technologies to capture and manipulate design elements in producing a final product.
• Apply typographic skills and knowledge to produce effective visual communications.
• Communicate effectively with coworkers, supervisors, clients, and others; work in a professional manner; and maintain professional relationships.

Humber’s International Development graduate certificate program is designed for individuals who want to see the world and make a difference within it. This program provides graduates with the skills and knowledge required to manage, develop and grow international development and disaster relief projects anywhere in the world. Graduates may find themselves in some of the most difficult environments in the world, or they may work in developed countries changing policies to make a difference in the Global South. Faculty are chosen for their field expertise and experience in international development – most continue to work with numerous international non-governmental organizations (NGOs) or United Nations agencies while teaching at Humber part time.

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Contribute directly to project planning and the articulation of project goals having national or regional objectives, including the preparation or modification of proposals and bids, and the negotiation of program/project elements and budgets.
• Implement strategies to secure project funding.
• Establish administrative systems and procedures relating to program approval processes, reporting systems, technical assistance requirements, procurement, international travel and project termination/evacuation.
• Assist in the co-operative management with partners of specific program and project elements, including the development of implementation plans and strategies, in-course project monitoring and evaluation, and project modification as required.
• Assume responsibility for the management of key financial and physical resources associated with projects, including planning, procurement, monitoring and reporting on progress, reviewing and revising initial plans based on in-project performance, and preparing reports for further analysis and review.
• Demonstrate effective human resource management and labour relations skills relating to projects, including the recruitment and supervision of project personnel and effective interaction with external specialists or consultants acting under contract.
• Perform statistical analysis in a business environment.
• Interpret and apply national and international regulations.
• Demonstrate an understanding of individual and corporate ethics in a business environment, and the importance of effective leadership and team-building in joint ventures based on international co-operation.
• Communicate and work effectively in cross-cultural environments.
• Use industry specific language to describe challenges, solutions and opportunities across the ID arena.

Work Placement

• You will gain industry experience and build your international development network with an eight-week (minimum) work placement within the development/humanitarian sectors. Many students choose to do this placement overseas but it can also be done here in Canada.
• With the program co-ordinator’s support, placements are found through a combination of your interests and contacts with graduates and industry partners. The educational foundation for the work placement includes learning how to optimize resumés, LinkedIn profiles and cover letters, as well as covering the broad set of skills needed to be comfortable and safe working outside of Canada.

Humber’s Introduction to Commercial Jazz Music certificate is a performance-based program designed to help you assess and strengthen your skills. It solidifies your knowledge of the fundamentals of western music and develops your current performance skills through the jazz-specific areas of improvisation, repertoire development and small group ensemble performance. You will emerge from the program with a clearer understanding of the field and your own career potential within it, and as a stronger candidate for entry into postsecondary music degree and diploma programs. All courses have a particular focus on the commercial jazz field.

Learning Outcomes

• Upon successful completion of the program, a graduate will:
  • Recognize & identify common styles of music.
  • Describe the commercial/jazz field in terms of tradition, artists, & styles.
  • Explain the contribution of various artists to the development of particular styles & idioms.
  • Analyze the components & performance differences of recorded selections.
  • Play a repertoire of memorized materials that are considered standards in the commercial/jazz field & reflect the various styles inherent in this music.
  • Write diatonic melodies in various styles demonstrating knowledge of relevant harmonic & melodic concepts & structures of form.
  • Perform in an ensemble demonstrating basic ensemble skills such as intonation, tuning, time, feel, balance & dynamics.
  • Identify their own musical strengths & weaknesses in terms of a performance career in the commercial/jazz field.
  • Implement strategies & plans for on-going personal & professional growth & development.
  • Establish a practice of critical self-assessment & professional goal setting.

Humber’s Introduction to Commercial Jazz Music certificate is a performance-based program designed to help you assess and strengthen your skills. It solidifies your knowledge of the fundamentals of western music and develops your current performance skills through the jazz-specific areas of improvisation, repertoire development and small group ensemble performance. You will emerge from the program with a clearer understanding of the field and your own career potential within it, and as a stronger candidate for entry into postsecondary music degree and diploma programs. All courses have a particular focus on the commercial jazz field.

Learning Outcomes

• Upon successful completion of the program, a graduate will:
  • Recognize & identify common styles of music.
  • Describe the commercial/jazz field in terms of tradition, artists, & styles.
  • Explain the contribution of various artists to the development of particular styles & idioms.
  • Analyze the components & performance differences of recorded selections.
  • Play a repertoire of memorized materials that are considered standards in the commercial/jazz field & reflect the various styles inherent in this music.
  • Write diatonic melodies in various styles demonstrating knowledge of relevant harmonic & melodic concepts & structures of form.
  • Perform in an ensemble demonstrating basic ensemble skills such as intonation, tuning, time, feel, balance & dynamics.
  • Identify their own musical strengths & weaknesses in terms of a performance career in the commercial/jazz field.
  • Implement strategies & plans for on-going personal & professional growth & development.
  • Establish a practice of critical self-assessment & professional goal setting.