Diploma in Tourism in Travel Services Management

at Humber College North Campus Canada

Immerse yourself in the complex and innovative field of marketing with a practical education that will teach you how to create a match between the needs and desires of consumers and the products and services of your organization. Learn how to identify and leverage opportunities in the marketplace; use a range of technologies to create compelling promotional campaigns; and develop effective pricing, packaging and distribution strategies.

The dynamic world of marketing comes to life through a diverse range of courses in everything from marketing research and analytics, marketing communications, professional selling, to digital and social media marketing, and small business planning. Gain important insights into today’s complex marketing landscape, and discover how marketing-savvy companies are using both digital and traditional media to drive sales and enhance customer loyalty.

A mix of individual assignments and group projects combined with practical in-class activities will allow you ample opportunities to think creatively, solve problems and collaborate with others. Make valuable connections with business leaders, and gain key industry insights from experienced instructors who will arm you with a robust marketing tool kit and who will coach you to success.

Work Placement
Practise your new skills in the real world with an 84-hour business work placement in Semester 4. Students find their own placement, which can be paid or unpaid. The business placement advisor maintains a roster of placement opportunities and provides students with direction and assistance in the development of resumés and job search techniques.

The graduates from the Wireless Telecommunications graduate certificate program are 5G ready. The 5G communications platform will support future innovations in the area of the Internet of Things, augumented reality, industrial automation and automated vehicles including drones. Our graduates build and maintain the infrastructure of communication systems. They learn what it takes to be successful in the communications industry. The wireless program focuses on three main outcomes: RF and Optical test and measurement, IP addressing and networking, and troubleshooting of a number of wireless protocols and systems. 

Our graduates understand the engineering tools and equipment for the testing of systems including drive test tools, RF and Optical test equipment, protocol analyzers, and virtualization and virtualized tools. Students will have access to learn on some of the best and latest equipment available. The curriculum is kept current with the collaboration of our industry partners in the wireless field. Students utilize the latest technologies and small classes taught by experienced faculty and industry leaders.

The Canadian wireless industry supports over 280,000 jobs with sector salary above the Canadian average. In addition, the international wireless telecommunications market is growing. There are numerous employment opportunities in the planning, developing, manufacturing, co-ordinating, implementing, maintaining and managing of telecommunications systems for businesses and government. As the rate of technology adoption increases in Canadian industry, the Wireless Telecommunications graduate certificate program is preparing graduates for these new markets. A 2015 - 2019 labour market report by the Information and Communications Technology Council (ICTC) indicates that by 2019, over 182,000 critical ICT positions will be left unfilled.

Graduates of the program work at cell phone service providers, equipment manufacturers, in-house information technology (IT) departments, sales departments, and specialized telecommunication and networking companies.

In Humber’s Electromechanical Engineering Technology advanced diploma program, you’ll learn how to support the engineering activities of manufacturers that rely increasingly on automation technology to maintain a competitive edge in the global economy. You will develop skills in industrial automation, robotics, control systems, machining, hydraulics, pneumatics, safety, mechatronics, programmable logic controllers (PLCs), automation welding, machine elements and computer-control methods. You will also learn to decipher mechanical and electrical schematic drawings, and use electrical and mechanical diagnostic tools.

Our program builds upon the solid technical foundation of the Technician program. The Technology graduate is prepared to enter a wider range of careers. The skills first learned in the Technician program are enhanced through project-based learning and increased hands-on practice in the labs.

Complementing your technical education are the effective communications, problem-solving and interpersonal skills that add value to any team. Coursework reflects real-world demands through independent and co-operative study in practical environments including experience with industrial standard equipment. The industry relevant curriculum is taught by faculty at the top of their fields to provide you with the skills and knowledge employers are looking for.

Our advisory committee provides regular review and input of our curriculum ensuring our program is always on the cutting edge of industry developments. The program offers an optional co-op placement.

Optional Co-op
This program offers a co-op option. Co-op work terms enable you to apply your skills and knowledge in a work environment and gain valuable, practical experience related to your program of study. You will learn new skills, learn about the world of work and meet people in your profession.

For students who are accepted into the program, three co-op work terms will take place. The first four-month work term is between Semesters 2 and 3, and then two consecutive four-month work terms between Semesters 4 and 5. There are limited spaces in the co-op option. Therefore, you will apply for the co-op option during Semester 1 and be informed of the process by which to apply. While co-op work opportunities are not guaranteed, as students are in a competitive job placement market, participating students will receive a wide range of services to help them find a co-op opportunity.

Humber's Fire Services diploma program teaches you the theory of fire science, fire prevention, safety, and physical and mental health while working in a collaborative environment. You will gain a well-rounded education in fire services and will acquire the knowledge, skills and abilities required by fire and emergency services. You will also develop personal resilience strategies to manage the rigours of this career.

This program does not educate you to become a firefighter. If you would like information on becoming a firefighter, see our Pre-Service Firefighter program.

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Design, interpret, problem-solve and modify technical projects related to fire protection.
• Analyze the impact of legislation, fire standards, regulations, ethics, and guidelines on the operation of fire services
• Use building construction documentation to evaluate safety hazards when responding to an emergency.
• Advocate for fire services, fire health, safety and prevention to enhance public safety and awareness.
• Apply relevant occupational health and safety regulations, legislation, policies and procedures, ethical principles and professional conduct in various workplaces.
• Apply communication, teamwork and organizational skills to enhance the quality of service in fire services.
• Analyze, within a Canadian context, the impact of historical practices and current trends on the operations in fire science.
• Ensure maintenance of one’s physical and mental health and abide by the occupational standards of the firefighting profession.
• Employ strategies, programs and interventions to provide help to an individual experiencing an acute mental health crisis as well as to address chronic stress related behaviours found in self and others.
• Apply knowledge of human rights and freedoms legislation in all verbal and written interactions.
• Work cooperatively in multidisciplinary teams to achieve mutual goals.
• Develop and implement ongoing effective strategies for personal and professional development to manage the rigors of a career in Emergency Services.

Humber’s Visual and Digital Arts diploma program offers you the opportunity to develop a well-rounded skillset applicable to a broad range of visual arts disciplines. At the Art Commons, Humber’s dedicated art facility, you will learn to effectively plan and produce visual material, and facilitate modes of interactive expression and communication.

Using state-of-the-art software and tools such as Adobe Photoshop and Illustrator, you will develop skills in painting, drawing, illustration, digital art, photography and installation art. While developing your artistic abilities, you will gain knowledge about anatomy, colour, composition, figurative expressions and art history. You will apply your abilities and learn to create traditional and experimental fine art projects. Throughout the program, you will participate in collaborative projects with your peers, gain the opportunity to exhibit your work in campus galleries, take part in installations and join in critiques. With its focus on experiential learning and critical thinking, this program is an excellent launching point for more advanced creative pursuits.

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Produce creative life and representational drawings and paintings, illustrating volume, proportion, perspective, mass and texture with descriptive lighting.
• Create representational digital drawing, paintings and illustrations, using application software such as Photoshop, Illustrator and Painter.
• Assess the artistic merit of artwork using an analysis of the creative application of established principles of design and composition.
• Construct pictorial compositions using visual perspective to achieve accurate proportional relationships.
• Light compositions to reveal three-dimensional form.
• Create figurative pictorial compositions, using principles of human and comparative anatomy.
• Critique technical principles of composition in representational drawing, painting and illustration, through analysis of rendering.
• Prepare and present a traditional and creative art portfolio containing both original work and computer generated reproductions.
• Research and create reference materials to support successful completion of a work of art.
• Reproduce, with fidelity, colour as encountered in nature, mixing traditional and digital media.
• Develop a career plan and self-promotion skills suitable to the digital media industry, using materials such as a résumé, cover letter, contact list, e-portfolio.
• Develop and present a digital art project proposal and manage the project, using effective oral and written communications skills.

Are you interested in a career that can take you around the world, offering a fast-paced and thrilling environment where you can share your passion for people and incredible service? Then the hospitality industry is for you.

Humber’s Hospitality - Hotel and Restaurant Operations Management diploma program is a leader in hospitality management training. You will develop your business management skills via hands-on learning, theoretical classes and practical labs led by industry experts.

• Enhance your resumé with industry certifications such as service excellence, food safety, responsible alcohol beverage service, and wine and beer knowledge
• Learn state-of-the-art software applications including Silverware, the leading restaurant point-of-sale system and Opera, the premier hotel management system software 
• Embark on a 12-week industry placement providing you with on-the-job experience and industry contacts
• Gain valuable instruction and guidance from faculty with extensive industry experience in concepts such as marketing and sales, leadership management, and sustainability

Note:- A fast-track program is implemented for the January start. The first semester (January to April) is immediately followed by the second semester (May to July), resulting in a shorter summer break. The third semester begins in September, allowing students to complete the two-year program in just 16 months.

Work Placement
In fourth semester, students participate in a work placement with a hospitality organization. Our internship co-ordinator provides direction and assistance for each student in securing a placement.

Industry partners who often provide work placements include:

• Cara Operations
• Fairmont Hotels
• Four Seasons Hotels
• Hilton Hotels
• Marriott Hotels
• Oliver & Bonacini Restaurants
• Sir Corp
• Starwood Hotels

Humber’s Baking and Pastry Arts Management diploma program, taught in our state-of-the-art baking and pastry labs, is designed to propel you into a career in the baking and pastry industry. Learn how to make impressive confectionery creations such as:

• Chocolate sculptures
• Wedding and specialty cakes
• Tarts and pastries
• Plated desserts
• Artisan breads and breakfast pastries
• Petit fours
• Ice cream, gelato and sorbets
• Blown, pulled and cast sugar pieces
• Large quantity production

You will gain hands-on experience working in various settings, individually and as a team member, creating baking and pastry delicacies. The first year of the program consists of foundational courses while in second year, you begin in-depth training in baking and pastry arts. You will learn the foundation of traditional and contemporary techniques in baking and pastry arts management exploring measurements, safety and sanitation, and various types of dough. As well, you’ll study the emerging opportunities of this specialized field, international trends and applications used in the industry. Areas of study in the program also include courses in business and career management, entrepreneurship, and computer applications for the food-service industry, as well as general education and communications courses. Our seven on-campus kitchen labs comprise the most modern facilities in the world. Among them are the award-winning culinary demonstration theatre and kitchen lab, induction cooking labs with high-tech exhaust and theatre-style seating and cooking demonstration area.

Qualified students will complete an unpaid work placement in the baking and pastry industry in the Greater Toronto Area for seven weeks in the fourth semester (40 hours per week). Students will also be able to apply for placements across Canada and Europe, which have jump-started many successful careers.

Humber’s Law Clerk diploma program provides in-depth training delivered by experienced professionals. Learn from practising lawyers and law clerks who will give you the inside scoop on the current trends and opportunities in the field. As a law clerk, working under the direct supervision of a lawyer, you will be an important part of the team that allows the lawyer to succeed. 

Your law clerk education includes courses on contract, tort, real estate, corporate and family law, as well as in litigation, legal research, wills and estates, and more. Your solid knowledge on diverse areas of law, competence in a range of legal and court procedures, and strong written and oral communication skills will make you a valuable team player in the profession.

Work Placement
Students must complete a 120 hour work placement. The unpaid placement is completed during Semester 4.  All courses from Semesters 1 to 3 must be completed before enrolling in the field placement in Semester 4. Working with the field placement advisor, students are actively involved in pursuing placement opportunities. In addition, students are expected to market themselves to prospective employers and are free to initiate their own placements.

In Humber’s Animation 3D advanced diploma program, you will develop a well-rounded knowledge base and skillset that includes strong art, animation, modelling and visualization abilities. You will be prepared for the ever-expanding 3D art field with a thorough understanding of the latest 3D digital art technologies in a program developed with the input of industry advisors. Learn to work like the pros do — using the same 3D animation software and tools to render creative thoughts into compelling images and fully-realized design.

This program will allow you to develop a blend of the most relevant digital and analog art skills, as well as an understanding of creative and technological processes. A full understanding of art and design theories will help you draw, visualize and apply colour principles to create appealing work. You will also gain a mastery in adhering to a pipeline, as you develop content across courses; and teamwork, as you collaborate with students from other programs to better simulate a studio/production environment.?

The Humber Advantage

• Usability Lab
  • The Usability Lab is a new facility for students in the Faculty of Media & Creative Arts at Humber College. This “Live Lab” is a full-fledged usability lab where content creators can capture & assess the interaction between user and design.
  • This Usability Lab is specialized, in that it was purposefully built for usability studies to ensure that the environment does not interfere with the testing. Designed with flexibility at its core, it has been equipped with a broad variety of technology, supporting usability testing at many different levels of sophistication.
  • What makes this lab unique is the fact that it is mobile. This one-of-a-kind usability lab can be delivered to those who wish to use and evaluate our designs, as well as their own. For our students, they can participate in, and lead experiments that will truly test the designs they have developed, to make sure they work in the manner they have been designed to work.

Humber’s Business Administration advanced diploma program allows you to develop extensive knowledge on how businesses work and teaches you to become competent in the full range of skills needed to facilitate business operations.

Courses in operations management, accounting, human resources management, marketing research and much more will give you the opportunity to cultivate key business skills such as communication, teamwork, project management and strategic business analysis. This program is built on a common platform of a solid business education – principles of management, marketing, business law, finance mathematics and microeconomics. This common platform is shared with other business diploma programs in year one and is expanded on in year two.

Work Placement
You’ll be assisted in finding a paid or unpaid business work placement where you’ll practise your skills during an 84-hour assignment. This adds valuable hands-on experience to your resumé. Close relationships with the business professionals who constantly update the curriculum will give you valuable networking contacts.