Diploma in Tourism in Travel Services Management

at Humber College North Campus Canada

Learn about the inner workings of Canada’s dynamic business scene and develop the critical expertise to ignite your career within it. Humber’s Business Management diploma program gets down to business with a practical, skills-based approach that teaches you everything you need to know to achieve your goals and make a difference in organizations. Our curriculum gets you up to speed on the essential aspects of business including marketing, e-commerce, accounting, business writing and communications. Through individual and group assignments in courses taught by experienced professionals and entrepreneurs, you’ll build your business management knowledge and gain first-hand insights into current business practices, trends and opportunities.

In the first year, you will be introduced to an overview of fundamental business disciplines including the mathematics of finance, PC essentials, marketing, microeconomics, business law, services marketing and the principles of management. In the second year, the focus includes business computer applications, accounting, e-commerce, human resources administration, operations management, business finance, leadership and entrepreneurship.

Work Placement

In Semester 4, you will be assisted in finding a paid or unpaid business work placement, where you will practice your skills during an 84-hour assignment. This adds valuable hands-on experience to your resumé and provides excellent networking opportunities.

Humber’s Carpentry and Renovation Techniques certificate is one of three stackable programs within the Carpentry-Construction group. Along with the Building Construction Technician diploma and the Construction Engineering Technology advanced diploma, the program introduces students to the carpentry trade, gives practical experience with trade regulations and with best practices. Students will be able to move from this certificate program into the diploma and advanced diploma programs. Additionally, Humber’s Carpentry and Renovation Technician diploma and Industrial Woodworking Technician diploma offer additional pathways.

The Carpentry and Renovation certificate program is designed to introduce you to both the practical experience necessary for trade regulations and the academic requirements of carpentry trade certification. You will gain a solid understanding of the fundamental technical elements of the carpentry trade.

You will learn health and safety practices and perform building construction and renovation tasks in compliance with contracts, building code, laws and ethical practices. These practices will be taught in light of established sustainability practices. You will learn to safely operate tools and assist in the preparation of estimations. Essential learnings also include time management, team work and problem solving.

Humber’s Millwright Techniques certificate program is designed to help introduce prospective millwrights to the trade. The program aims to facilitate employment or provide the required components to enter into a millwright apprenticeship program, giving practical experience with trade regulations and practices. You will gain a solid understanding of the various technical theory and elements of the millwright trade. There will be a significant practical component to the program, and you will learn valuable skills by using the latest industry software programs and working in fully equipped up-to-date labs and shops. At Humber, skilled instructors highlight current trends within the industry and strive to duplicate situations that apprentices and skilled tradespeople will see in their everyday working life.
Canada currently faces a critical shortage of skilled workers. Skilled tradespeople will be increasingly in demand because of the rapid pace of technological changes and as current workers in the field begin to retire. According to the Working in Canada Report (Government of Canada), employment opportunities for licensed millwrights will be steady. Graduates of this program will find a range of employment opportunities through millwright apprenticeship programs, as well as positions associated with construction and industry work, metal fabrication, and green energy. There are many opportunities for advancement within this career path from supervisory to management positions.

Society faces significant population growth challenges while we seek to decarbonize, adapt to climate change and manage resources in a more sustainable manner. Meeting these challenges means buildings, energy systems and infrastructure must evolve – yesterday’s solutions are being replaced by new approaches. Our Sustainability Energy and Building Technology advanced diploma program positions graduates with a portfolio of skills that are in high demand.

Our unique program prepares graduates to examine, model and improve the energy and environmental performance of existing buildings; to support the design, construction and operation of new, sustainable buildings being built to increasingly stringent performance standards; to implement renewable energy technologies; and to support new approaches to understanding and managing energy use and building resilience into campuses, neighbourhoods or whole cities. At one time we paid little attention to the cost, availability or environmental impact of energy use – today, these are issues of growing importance to individuals, business and government.

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Perform a land site assessment to determine potential for renewable energy harvesting, optimum placement of wind, solar and earth energy technologies and building orientation for passive solar gain and protection from the elements.
• Perform an energy needs analysis for residential or small-scale commercial or industrial structures, designated under Section 9 of the Ontario Building Code, and identify building system components that save energy.
• Perform an energy audit on residential, small-scale commercial and industrial buildings, designated under Section 9 of the Ontario Building Code, to determine energy efficiency, problem areas and energy loss and advise on corrective actions.
• Design and propose a grid-tied or off-grid renewable energy system for a residential or small-scale commercial or industrial structure, designated under Section 9 of the Ontario Building Code, based on an energy needs analysis.
• Adhere to legal, regulatory and health and safety codes and guidelines in sustainable energy and building technology practice.
• Estimate the costs and time schedule of implementing a renewable energy/energy efficiency system, including annual running costs and return on investment.
• Assist in land development, regulatory and stakeholder processes regarding the placement of renewable energy/energy efficiency technologies during the planning/approval phase.
• Assist in the selection of heating, cooling, hot water and electrical systems and equipment during the building specification phase in a new structure or retrofit to ensure high energy efficiency.
• Assist in the delivery, handling, installation and testing of renewable energy/energy efficiency technologies during the construction phase
• Prepare a viable business plan for a new energy business venture.
• Assist in the development of sales and marketing strategies for energy products and services.
• Promote an integrated or whole building approach with clients, industry professionals and associations.

Work Placement

• Our program features an optional work placement of 400 hours (minimum). This offers practical experience in the energy efficiency, green building or sustainable energy industry sectors following Semester 4. We work with business, industry and government to identify work placement opportunities.

Industrial designers design products for consumers.  Examples include sports footwear, headphones, wearables and automobiles. Graduates of the program are in high demand for the practical skills gained through the program’s hands-on learning environment. These skills include sketching, digital graphic rendering, model-making and computer-aided design (CAD).  The program is project driven, and many of the design projects will involve industry collaboration to ensure real-world relevance.

Students elect a design specialization in Year 3 in one of:

• Automotive design
• Product design or
• Interaction design

Automotive designers design the appearance (styling) of motor vehicles including automobiles, motorcycles and off-road vehicles. Humber is the only industrial design program in Canada that offers an automotive design specialization. 
In product design, there is more emphasis on the method of finding a solution to a user’s problem in order to make doing a task easier or make the user experience with the product more satisfying.
Interaction design is a new offering in the program which recognizes that more and more physical products are integrating a digital component, including touch screens or voice activation.

Learning Outcomes

• Upon successful completion of the program, a graduate will:
  • Meet the professional criteria as established by the ACIDO Charter (The Association of Chartered Industrial Designers of Ontario), demonstrating core competencies in skills, knowledge and design methodology in industrial design meeting.
  • Design, document and communicate high quality interior design propositions of varying size, scope and complexity employing principles of evidence-based design methodology.
  • Explain how products work; how products can be made to work better for people; what makes a product useful, usable, and desirable; and how products are manufactured and serviced.
  • Select and employ appropriate visual languages to investigate, analyze, interpret, develop and articulate ideas for two and three-dimensional projects.
  • Produce sophisticated design proposals emphasizing three-dimensional quality of space achieved through architectural detailing.
  • Communicate concepts and requirements to other designers and colleagues who work with them, and to clients and employers. This need to communicate draws upon: verbal and written forms, two-dimensional and three-dimensional media, and levels of detailing ranging from sketching to engineering drawings.
  • Employ computer-aided drafting (CAD), computer-aided industrial design (CAID), and appropriate 2D and 3D graphic software to create graphic presentations and marketing materials.
  • Integrate sustainable practices in the design process and demonstrate leadership by educating users in these principles.
  • Analyze the complexity of forces – economic, political, physiological, sociological and technological – which influence the design of the physical environment.
  • Incorporate principles of user-centered design, human factors and ergonomics in design solutions.
  • Select appropriate methods and materials to achieve the technical functionality and aesthetically pleasing built environment.
  • Select the appropriate process(es) and materials for manufacture for a given production volume.
  • Support the marketing function with design strategy supported by graphic/3D materials.
  • Demonstrate an understanding of the relationship between human behaviour and the built environment and the implications in preparing design solutions.
  • Assess the implications for interior design presented by key developments in current and emerging materials, media and technologies and in interdisciplinary approaches to contemporary design practice.
  • Source information on copyright, mechanical patents, and protection of intellectual property, as applied and practiced in the professional field of industrial design.
  • Develop a business case for and present design solutions to a variety of stakeholder in keeping with professional standards and practices.
  • Employ effective and professional communication skills and techniques to interact, negotiate and undertake collaborative efforts including meaningful discussion of one’s work in an open studio environment, with audiences, clients, markets, end-users and team members.
  • Work collaboratively with clients to develop an understanding of the product requirements, leading to a design brief.
  • Confidently employ appropriate professional accountability, personal and business ethics demonstrating competency of industry practices.
  • Work in a team effectively, utilizing skills of collaboration, negotiation, compromise and conflict resolution.
  • Employ appropriate conventions of measurement, scale, site measuring, drafting and volumetric manipulation through a variety of manual and digital modeling techniques.
  • Design to exceed the minimum standards of applicable laws, codes, regulations, and practices that protect the health, safety and welfare of the public.
  • Speak clearly and persuasively for design concepts and resources.
  • Plan and manage projects, demonstrate good time management skills, be a self-starter, and show resourcefulness.
  • Employ both convergent and divergent thinking in the process of observation, investigation, speculative enquiry, ideation, rationalization and implementation of design solutions.
  • Source, navigate, select, retrieve, evaluate, manipulate and manage information from a variety of sources, both primary and secondary.
  • Conduct themselves with honesty and integrity, demonstrating professional accountability.
  • Employ a variety of methods of design to develop design solutions.
  • Analyze information and experiences in order to articulate an academically structured, sustained and well-supported argument supporting a design issue or creative interior design solution.
  • Identify and analyze the customer needs of an identified target market.
  • Find relevant information that informs the design process, employing a number of techniques and skills including: observation, expert interviews, market information, and various digital search techniques.
  • Employ a variety of ideation techniques, including: sketching, brainstorming, rapid sketching, analogy, metaphors, symbols, and form exploration/sketch modeling
  • Develop a design solution which meets users’ needs, derived from concept development, product aesthetics (form, color, texture, haptics) that reflects market trends, human factors (including ergonomics, user interaction, and safety), model making, materials and technology, sustainable design, manufacturing feasibility and design validation, and cost.
  • Demonstrate good problem solving abilities.
  • Develop creative and innovative solutions.
  • Demonstrate a strong aesthetic sensibility and style, resulting in design solutions with visual appeal.
  • Articulate a well-supported argument justifying a design concept or creative design solution.
  • Articulate the difference and relationship between a product’s form and function and the emotional and experiential needs it fulfills.
  • Articulate design strategy in the context of business strategy.

Work Placement

• This program includes a work placement of 420 hours in the summer between Year three and four.

Humber’s Nursing degree program focuses on the nurses' role in community/public health, primary health care, long-term care and acute settings. Our small class sizes of 35 to 40 students in our theory and science courses provide you with both individual and group learning opportunities. In our simulation labs, students will practise and improve interpersonal and technical nursing skills in a safe and active learning environment. 

Students will also receive hands-on experience across a number of clinical placements at health-related agencies across the Greater Toronto Area. 

Humber is the only English speaking college in Ontario with access to an on-campus cadaver lab for nursing students. Combine that with small class sizes, leading-edge simulation labs, bioscience and anatomy labs, and extensive clinical work placement opportunities -- Humber students have the competitive edge. 

Learning Outcomes

• Upon successful completion of the program, a graduate will:
  • Integrate and apply knowledge, from nursing and an array of disciplines in the arts and sciences to provide comprehensive nursing care in times of health and illness.
  • Communicate orally and in writing using structured coherent arguments to convey accurate and reliable information to diverse audiences in practice. Graduates will engage in authentic purposeful and collaborative communication using the concepts and techniques of the discipline.  
  • Engage in critical, reflective, and holistic analysis to evaluate the strength of a wide spectrum of evidence to formulate decisions. 
  • Develop a dynamic and evolving professional identity  and capability, incorporating personal and professional attributes and skills for practice in complex and unpredictable contexts.  
  • Be responsible global citizens, by engaging the principles of Primary Health Care and the ethics of caring and social justice in diverse contexts.  

Work Placement
Students receive practical experience through clinical placements at health-related agencies across the Greater Toronto Area (GTA). 
Placements will provide students the opportunity to integrate nursing skills and knowledge in a supervised setting. Clinical experiences will be diverse, covering a broad range of settings including community agencies, schools, long-term care facilities and hospitals. Humber has relationships with many community agencies and makes every effort to assist you to develop, establish and maintain the required standards for academic success. 

Humber’s Sport Management advanced diploma program prepares you to manage the business of sport. You will develop a thorough knowledge of the structure and functionality of the Canadian sport industry including specific responsibilities and governance structure of organizations; rules and regulations governing sport; coaching standards; tournament hosting and scheduling; and sport sponsorship development. You will also learn the practical, organizational, business, human resources and administrative skills needed to pursue a career in the industry.

A three-day leadership camp at the OELC (Ontario Educational Leadership Centre) helps build communication and leadership skills while guest speakers, practical training and field trips provide added benefits in preparing you for the workplace.

Courses are designed with industry collaboration, ensuring the program is current and relevant. You will learn from full-time professors, managers and directors of sport organizations. Classes are diverse and include guest speakers from organizations such as Maple Leafs Sports & Entertainment, Tennis Canada, the Ontario Basketball Association and various games organizing committees. The program also includes field trips and practical training.

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Assess the socio-cultural parameters that influence sport.
• Identify and work within legal, ethical and moral issues related to sport.
• Complete all work within the governance of agencies, authorities, organizational structure, and functions of governing bodies.
• Provide leadership in a variety of settings.
• Apply, analyze and communicate concepts of sport management.
• Articulate and track changes in marketing concepts, the uniqueness of sport marketing, and sport consumerism.
• Use appropriate information technology including a variety of software programs relevant to the business world.
• Apply, analyze and communicate accounting, economics and finance concepts pertinent to the operation of any organization.
• Apply knowledge of the HR function to the operation of a sport organization.
• Develop customer service strategies to meet the needs of internal and external customers.
• Plan, design and deliver sport and recreation programs.

Work Placement

• Our program includes two work placements in Semesters 5 and 6. Placements occur across industry sectors including professional sport associations, community and amateur sport governing bodies, and private sector sport organizations. These placements provide valuable experience and industry contacts.

Humber’s Massage Therapy advanced diploma program provides you with the in-depth academic preparation and hands-on professional experience required to become a valued member of a health-care team. Working in our state-of-the-art facilities, which include specialized massage therapy tables and exercise equipment, you’ll develop the knowledge and skills necessary to conduct a patient assessment, develop treatment plans, deliver safe and effective treatment, and evaluate outcomes. You’ll also learn how to run a successful business, preparing you to become an entrepreneur or to own a private practice.

As regulated health-care professionals, massage therapists are overseen by the College of Massage Therapists of Ontario in accordance with the Regulated Health Professions Act and the Massage Therapy Act. Our mission is to develop knowledgeable, compassionate, and respectful massage therapy students, who will become outstanding leaders, effective practitioners, and important contributors to their communities.

Our curriculum is designed to emphasize depth and breadth in your clinical experience. You will have the opportunity to practise your skills with seven unpaid work placements – four of which take place on campus and three of which take place off campus. Your on-campus work placements will take place in our Massage Therapy Clinic. Your off-campus work placements will introduce you to a variety of health-care settings, giving you the opportunity to work with a diverse group of patients.

Using the knowledge and skills you’ve honed in our program, you’ll help to improve the health and well-being of your patients. You will have the opportunity to collaborate with patients and with many types of health professionals to promote health, rehabilitate injuries and manage complex conditions. Massage therapists are generally self-employed health professionals, using their training and entrepreneurial savvy to manage their careers.Massage therapists can work in a variety of settings including:

• Health clinics
• Spas
• Nursing or long-term care homes
• Health and fitness clubs
• Sports organizations
• Hospitals

Humber’s Heating, Refrigeration and Air Conditioning Technology advanced diploma program provides you with comprehensive knowledge of energy systems used for commercial and industrial complexes. As you progress through the program, you will learn to apply engineering principles and conventions to achieve optimal energy efficiency through a process of evaluation, monitoring, load evaluation through software modelling, direct digital control (DDC), assessment and necessary corrective action.
Our program features an optional, paid work placement directly related to your program of study. The work experience is designed to enable you to apply your skills and knowledge in an actual work environment, as well as enhance your employability upon graduation. The work placement takes place after the completion of Semester 4, for a minimum of 400 hours. Participating students are required to complete work preparation sessions prior to the work term to help them develop an industry specific resumé and effective interviewing skills. Humber provides a range of services to support student success including working with business, industry and government to identify employment opportunities.

Up to 20 per cent of the cost of constructing a new commercial building can be attributed to heating, ventilation and air conditioning equipment. The push for greater energy efficiency is creating exciting opportunities for professionals who apply the effective and appropriate handling of energy to the design, installation and operation of heating, ventilation and air conditioning (HRAC) systems. Opportunities exist in the commercial and industrial sectors, as well as in various levels of government departments. Your potential employers include heating, ventilating, air conditioning and refrigeration manufacturers; consulting engineers; architects; process industries; wholesalers; distributors; mechanical contractors; building owners; chain stores; energy management firms; property management companies; and school boards.

Humber’s Journalism graduate certificate program will immerse you in advanced research, writing and interview practices, data mining techniques, and a range of storytelling approaches for work within a multiplatform journalistic or information-gathering environment. You will also have the opportunity to pursue discipline-specific reporting in areas such as science, business, sports and the arts.

Using the latest technologies, the program will focus on training graduates for the field of journalism with an emphasis on digital journalism. Graduates will be able to function in a digital/online environment including social media and data-based journalism. An emphasis will be placed on providing you with opportunities to practise and develop your journalism skills through coverage of live field events.

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Select relevant content and credible sources to create complex news reports.
• Assess socio-political and historical context, platform requirements, and audience needs when producing news reports.
• Use data gathering, mining and visualization and presentation tools to identify and report stories hidden in big data.
• Assess industry trends to inform professional journalism decisions and develop implementation strategies.
• Conceptualize, produce and manage the implementation of multi-platform digital content using a variety of content management systems and industry-related technologies.
• Manage a project in collaboration with other media professionals as part of a news production process in an integrated, multi-platform digital environment.
• Comply with and support others to work in accordance with industry, professional, legal and ethical standards of practice.
• Develop, implement and evaluate strategies for personal, career and professional development to enhance work performance and maintain currency with industry.
• Establish and maintain strategic relationships with a diversity of stakeholders to achieve business goals and strategic objectives.

Work Placement
You'll gain valuable first-hand experience through a mandatory work placement, usually unpaid, in the final semester of your studies.
Industry partners include but are not limited to CBC (TV News, Radio News, Talk Radio, Online and Podcasts), CTV (News Channel, Toronto Bureau, Ottawa Bureau, CTVNews.ca), CP24, Global TV News, TV Ontario, CityNews, 680 News, Toronto Star, Globe and Mail, Postmedia, The Canadian Press, local and regional newspapers, The Hockey News, TSN, Sportsnet, Maple Leaf Sports and Entertainment, Rogers M-School, Toronto Life Magazine, Entertainment One, Cineflix, ET Canada, etalk, The Social, CityLine and The Marilyn Dennis Show.