Diploma in Computer Systems Technician

at Loyalist College - Victoria Park Campus (Toronto) Canada

Prepare for an exciting and rewarding career in the growing hospitality industry in Canada and beyond with a combination of customer service, leadership and management skills. Through a variety of dynamic courses and workplace experiences, students will gain a global perspective on a variety of topics in the hospitality industry and examine their own interests in this increasingly connected world.

How You'll Learn
Experiential learning, including a semester-long co-op experience

• Prepare for a career in hospitality management in various sectors and environments:
  • Explore how to support business development by looking at economic, political, social, global, and intercultural factors that influence the development of services, marketing strategies, customer retention, and sales programs.
  • Review strategies to maintain efficient, safe, secure, accessible and healthy hospitality and tourism operations that reduce risk and comply with jurisdictional legislation and legal obligation.
  • Learn how to support business development through the implementation of corporate sustainability, corporate social responsibility, and ethics principles.
  • Study project management principles that can be used to define timelines and project deliverables for all members of cross-functional, intercultural, and multi-disciplinary teams.
  • Develop the skills needed to support the development of a service delivery model and implementation plan to account for practices within global settings.
  • Get first-hand workplace experience during a co-op in semester four.

In our increasingly connected world, a global mindset combined with project management skills can create unique career opportunities both in Canada and abroad. Organizations of all types and sizes depend on the successful completion of projects to be sustainable and remain competitive. Global project management professionals control every aspect of the project from the initial concept through design, actual task completion and implementation. As a graduate of Loyalist College's full-time Global Project Management post-graduate program, you may be eligible to advance your profession through the Project Management Institute (PMI). The PMI offers a variety of voluntary certification levels for applicants who meet specific prerequisites, including postsecondary completion and industry experience. In addition, professional certifications from Scrum Alliance (Agile Leadership and ScrumMaster) as well as Microsoft Certified Professional (MCP) certifications on Microsoft Project software can also be available to students, subject to availability from the certification agency.

How You’ll Learn
Students will acquire the creative, practical, and advanced knowledge and skills that contribute to the effective management of the critical elements required to ensure overall project success. Students will also learn how to create and operate a global technology infrastructure managing thousands of individual projects within their portfolios.

Get hands-on skills in the following:

• Learn how to manage project goals, constraints, deliverables, performance criteria, quality control needs, and resource requirements as defined by international project stakeholders.
• Align and adapt management and leadership strategies and styles when working on projects according to internal organizational culture and best practices in a Canadian business environment.
• Facilitate communication, negotiation and collaboration with international stakeholders to ensure the successful completion of projects.
• Ensure compliance of ethical and professional standards in a Canadian business environment when managing projects.
• Manage relationships and resolve conflict to establish motivation and promote positive organizational change.
• Integrate inclusive practices to support equity and participation of diverse stakeholders when managing projects.
• Use technology tools for communication, collaboration, planning, information support and decision-making purposes for planning and managing global projects.
• Analyze financial information to promote operational effectiveness and to support the scope, planning, procurement, risk and cost management of projects.
• Develop and manage a comprehensive project plan for global projects, programs and portfolios using technology and software systems to meet stakeholder requirements.

People with sales and marketing expertise are revenue generators — making an impact on the bottom line, a talent that’s in demand in virtually every sector. Apply your skills to a career in commerce, health care, IT, manufacturing, advertising, telecommunications or sports and entertainment.

Experiential learning
Classroom instruction uses a wide range of dynamic tools and techniques:

• Learn through case studies and competitive simulations.
• Create and deliver executive-style presentations.
• Refine your rapport-building and selling techniques with role-playing exercises that are videotaped and critiqued.
• Gain experience with cutting-edge customer relationship management (CRM) software – an essential business tool to manage sales territories and prospective clients.
• Prepare for success with simulated job interviews conducted by managers from the business community.
• Develop a professional portfolio in any format from a web page to an audio commercial.
• Get a feel for different industries during six full-day job shadow placements.

Tech savvy creative thinkers are in demand. When you gain the specialized skills needed to create and maintain standalone and enterprise-level computer software applications and databases, both on premise and on cloud servers, the career possibilities are limitless. As a graduate of Loyalist’s full-time Computer Software & Database Development post-graduate program, you will become fluent in contemporary software development languages and methodologies while building deep content knowledge and database expertise.

How You'll Learn
Prepare for a career in computer technology and database development in various industries:

• Learn to validate testing to troubleshoot problems associated with software development.
• Develop, document, deploy and maintain a secure program code based on specifications.
• Apply networking concepts in the development of program code to meet client requirements.
• Gather, document, and analyze software design requirements to architect solutions that meet stakeholder needs.
• Collaborate with team members and stakeholders to maintain effective working relationships.
• Contribute to the successful completion of a project by applying project management principles.
• Apply appropriate strategies for personal and professional development to enhance work performance and conform to workplace expectations.
• Adhere to ethical, legal, and regulatory requirements in the development and management of computing systems and solutions.

Before products hit the shelves, there’s a lot of work that goes on behind the scenes – from purchasing materials and coordinating inventory to the distribution of finished goods. As global trade widens and deepens, demand continues to rise for skilled workers in the areas of supply chain logistics and international trade compliance. Prepare for a range of careers within the expanding field of supply chain management with this two-year post-graduate program. As a graduate of Loyalist's full-time Supply Chain Management – Enterprise Resource Planning (ERP) post-graduate program, you may be eligible for advanced standing into the certified Supply Chain Management Professional (SCMP) Designation Program. Graduates with a minimum cumulative GPA of 3.0 are granted exemption from four modules and two interactive workshops in accordance with the Supply Chain Management Association Ontario (SCMAO) and Loyalist's Partnership Agreement.

How You'll Learn
Experiential Learning, including a co-op elective

• Prepare for a career in effective project management across various industries:
  • Learn to manage project goals, constraints, deliverables, quality control and resource requirements as defined by stakeholders.
  • Explore different leadership styles to effectively manage issues and resolve conflicts.
  • Gain knowledge on facilitating communication, negotiation and collaboration with stakeholders to ensure project success.
  • Demonstrate the development of a comprehensive project plan to meet stakeholder requirements.
  • Learn to analyze financial information to promote operational effectiveness and to support and monitor the scope, planning, procurement, risk and budget of projects.
  • Get first-hand workplace experience with a co-op elective in semester four.

Gain the knowledge and in-demand skills needed to become an industry-ready IT security professional. Graduates of this two-year post-graduate program will be equipped to help organizations prevent fraud, data breaches and other vulnerabilities. As a graduate of Loyalist's full-time Cyber Security post-graduate program, you may be eligible to advance your profession through the following certification pathways: CompTIA Security+, Cisco Certified Network Associate (CCNA) Cyber Security, Certified Ethical Hacker (CEH) and Certified Associate in Python Programming (PCAP).

How You'll Learn
Experiential Learning, including a semester-long co-op experience

• With this hands-on program, gain the knowledge and skills needed to protect and support organizations’ cyber security needs:
  • Learn how to develop, implement and evaluate cyber security solutions to protect organizations from internal and external threats.
  • Practise assessing defensive programming and cyber security strategies, and gain experience recommending security controls for the effective maintenance and deployment of cyber security solutions to protect systems and information.
  • Acquire skills for designing and implementing cyber security polices and strategies using project management principles.
  • Develop strategies for optimizing the effectiveness of the information security in a business environment through risk mitigation and information systems auditing.
  • Explore designing and implementing vulnerability assessment procedures to identify and solve existing network security issues.
  • Get first-hand workplace experience during a co-op in semester four.
  • While completing this program, students will have the opportunity to acquire in-demand industry certifications concurrently with their studies.

In our increasingly connected world, a global career mindset coupled with business management skills can open doors to a range of unique career opportunities both domestically and abroad.

Explore international perspectives on a variety of topics and develop the skills and knowledge necessary to become an effective leader in any business environment.

How You will Learn
Experiential learning

• Prepare for a career in global business management in various sectors and environments:
  • Explore strategies and best practices for conducting business with diverse populations using ethical and culturally appropriate methods that are in compliance with relevant laws and
  • regulations.
  • Learn how to effectively collect, process and analyze data used to support global business plans and influence sales.
  • Gain experience planning, leading, executing and evaluating individual and team projects.
  • Refine your leadership and teamwork skills and look at methods for establishing and maintaining successful working relationships.
  • Engage in project-based learning with industry or community partners to gain real-world experience in a workplace set

Gain the specialized skills and knowledge needed for a career working in today’s multi-vendor cloud infrastructure. Through hands-on training, learn how to tackle the business challenges of cloud architecture and the flexibility of cloud computing. As a graduate of Loyalist's full-time Cloud Computing post-graduate program, you may be eligible to advance your profession through the following certification pathways: Azure-900 Microsoft Azure Fundamentals, Azure 104 - Microsoft Azure Administrator, MS 365 Certification and CompTIA Security+.

How You'll Learn
Experiential learning, including a semester-long co-op experience
Gain the knowledge to support cloud development and delivery for a variety of companies. Through hands-on training, prepare to deal with everyday business challenges of cloud architecture and gain a skillset that is validated by industry certifications. During this program, learn how to:

• Create secure solutions that support highly available micro-services that meet client needs.
• Implement enterprise-level applications in hosted cloud environments that respond to client needs and business practices.
• Architect and deploy fault tolerant solutions within cloud computing platforms to solve identified business requirements.
• Automate security and resources for applications by using cloud computing tools to mitigate risk for organizations and protect assets.
• Design and test code-based solutions to cloud computing problems that ensure in-depth security.
• Assess the viability of developing, deploying, maintaining and securing cloud computing solutions using a variety of resiliency testing tools.
• Create and defend cloud computing strategies used to solve identified business needs on behalf of a client.
• A co-op in semester four provides an opportunity to gain first-hand workplace experience.

Before products hit the shelves, there’s a lot of work that goes on behind the scenes – from purchasing materials and coordinating inventory to the distribution of finished goods. As global trade widens and deepens, demand continues to rise for skilled workers in the areas of supply chain logistics and international trade compliance. As a graduate of Loyalist's full-time Supply Chain Management – Global Logistics post-graduate program, you may be eligible for advanced standing into the certified Supply Chain Management Professional (SCMP) Designation Program. Graduates with a minimum cumulative GPA of 3.0 are granted exemption from four modules and two interactive workshops in accordance with the Supply Chain Management Association Ontario (SCMAO) and Loyalist's Partnership Agreement.

How You'll Learn
Experiential learning, including a placement elective
Prepare hands on for a career in supply chain management concentrating on trade compliance and logistics planning:

• Gain a depth of knowledge in customs, including compliance, risk management and the global movement of goods.
• Navigate international customs and business practices.
• Get applied knowledge of project management including planning and reporting, scheduling techniques, element interdependencies, and project costing and crashing.
• Explore consultative selling and marketing intelligence.
• Learn first hand during local field trips and presentations by guest speakers.
• Gain critical workplace experience with a placement elective.

As IT is essential to the success of both small and large enterprises, skilled Computer Systems Technician professionals are in high demand. Learn the specialized skills needed to develop, operate, troubleshoot and maintain computer and network systems.

How You'll Learn
Prepare for a career in computer, technology and network management in various business environments:

• Learn to develop, operate, maintain and coordinate the use of local and wide area networks (LANs and WANs), mainframe networks, hardware, software and related computer equipment.
• Install, configure and service microcomputer operating systems and network application software, and get an introduction to Linux and Cloud computing.
• Explore web design and learn about installing, managing and maintaining web servers/sites for optimum performance.
• Delve into machine connectivity, virtualization architecture and computer network design to implement cross-platform networks.
• Gain an understanding of the technical support and helpdesk skills necessary for providing user support.