Diploma in Office Administration - Health Services

at Mohawk College of Applied Arts and Technology - Fennel Campus Canada

Master the skills of effective, fact-based communication through experience in print, radio, television, and the ever-expanding opportunities on the web.

Program Highlights

• Canada's first journalism program to incorporate accessible media production as part of the core curriculum.
• Cutting-edge multimedia tools and skills that will uniquely position you in the content creation job market after graduation.

What you'll learn

• Principles and practices of professional journalism.
• Professional story telling and communication skills.
• Research and data evaluation techniques.
• How to effectively use social media tools such as Twitter and Facebook to engage an audience.
• Content production for real organizations

Mohawk's Journalism program has the highest overall student satisfaction rate of any 3-year journalism program in Ontario.
Mohawk's Journalism program gives you the practical skills and knowledge to succeed as a journalist or communications professional in today's multimedia news environment.

Whether you want to be a print or television reporter, an on-air host, or work behind the scenes, you'll receive the hands-on training and experience you need to enter the exciting world of journalism. You will practice the craft of reporting with state-of-the-art digital equipment, under the guidance of industry professionals.

The Preparatory Music program is designed to provide the foundation for successful advanced studies in music.

Students successfully completing our preparatory music program have repeatedly demonstrated greater success in their future studies in our Applied Music program, and other music programs across North America. Several successful musicians and even faculty members at Colleges and Universities across North America are graduates of our preparatory music program.

What you'll learn

• Develop strong basic knowledge of music theory.
• Develop ear-training foundations.
• Keyboard skills and improvisation.  
• Social and historical context in music.   
• Music technology and recording.
• Develop your instrumental/vocal skills on an instrument of your choosing.
• Basic improvisational skills on an instrument of your choosing.

International Business Management
This graduate program is designed to provide, in 8 months, the essential product management skills required to support the strategic development of products and services for domestic and international markets.

Program Highlights

• Forms product managers by strengthening tactical and strategic business skills needed to develop and introduce products and services in the global marketplace.
• Product Management is one of the seven career fields representing the highest demand areas for talent with tech companies (Breaking into Tech Report).
• Benefits from entrepreneurial perspectives and other industry insights from professionals who work in international trade, investment, and product management.
• Mohawk College is located in the midst of the Toronto - Waterloo Innovation Corridor, home to more than 15,000 technology companies and thousands of start-ups that require talented people to help them turn their research strength into global commercial success.

What you'll learn

• Understand customer needs and gather product/business requirements
• Research potential opportunities considering cultural, financial, legal and distribution issues
• Develop the roadmap of a product or service that includes outlining Its features and target market to help meet global company goals
• Manage projects using more flexible project management methods that are becoming industry standard for making technology-based products and services
• Bring the product to market, that includes launching the product, communicating product features to the company and potential customers and driving global demand for the product
• Gather the body of knowledge required to attempt the New Product Development Professional Certification

Project Management
Learn the latest tools, techniques, and mindset that will prepare you for a fulfilling career as a project manager.

Program Highlights

• Study in a field that is both highly sought after and relevant to today’s business problems and opportunities. ?
• Learn from industry-experienced professionals. ?
• Considered the cornerstone in many organizations, Project Managers are highly sought after in a wide range of industries. ?
• This program addresses emerging trends in project management through courses in Agile project management ?
• Earn micro-badges in Process Mapping and Analytics with the Mohawk/IBM partnership ?
• Upon completion of the first semester of the program, you’ll be eligible to write the Certified Associate in Project Management (CAPM) certification (an entry-level designation offered by the Project Management Institute, PMI)

What you'll learn

• Use a variety of project management techniques, skills, and knowledge to support improved business outcomes. 
• Develop strategies to bridge the gap between business needs and the desired outcome using appropriate project management tools, techniques, and mindset. 
• Assess approaches to solving business problems using established evidence-based decision-making techniques. Understand what the project performance data that you are collecting is telling you and how to guide projects to successful completion. 
• Use a project management approach to communicate technical and business information to a variety of stakeholders. 
• This is a BYOD (Bring your own device) program. See Laptop Requirements under Additional Information.

This program provides extensive hands-on learning opportunities in business, health, and technology in our state-of-the-art labs for the rapidly growing and critical field of digital health.

Program Highlights

• This program is designed for students with a prior credential in the fields of health, business or technology. 
• Design digital health solutions to improve patient care. 
• Create best practices in administering digital health solutions while protecting patient safety and privacy. 
• Participate in simulation labs where you will remotely monitor patients using digital health devices. 
• Engage in hands-on experiential learning in our state of the art labs facilitated by our expert faculty 
• Develop a comprehensive applied research project to address a current challenge in the digital health field.  
• Study using extensive online learning to fit your busy schedule 

What you'll learn 

• Examine the Canadian health care system with an emphasis on the systems, supports, and tools used in the province of Ontario.  
• Develop, implement and evaluate digital health strategies and solutions that improve patient care. 
• Respond to the digital health needs of patients and internal stakeholders. 
• Recommend processes and procedures for maintenance and deployment of digital health solutions. 
• Design and implement digital health solutions in compliance with current security policies, provincial standards, and industry regulations. 
• Assess policies pertaining to privacy and security of personal health information and records including the Canadian Institute for Health Information (CIHI), Personal Health Information Protection Act (PHIPA), and The Personal Information Protection and Electronic Documents Act (PIPEDA).  
• Apply data analytics principles to produce data visualizations and build predictive models of disease transmission and treatment outcomes in order to inform decision making. 
• Design and recommend telehealth and virtual care systems for safe and efficient remote patient monitoring and interactions. 
• Evaluate the use of digital health technologies for self-care and remote care.

This graduate program is designed to provide, the essential product management skills required to support the strategic development of products and services for domestic and international markets.

Program Highlights

• Forms product managers by strengthening tactical and strategic business skills needed to develop and introduce products and services in the global marketplace.
• Product Management is one of the seven career fields representing the highest demand areas for talent with tech companies (Breaking into Tech Report).
• Benefits from entrepreneurial perspectives and other industry insights from professionals who work in international trade, investment, and product management.
• Mohawk College is located in the midst of the Toronto - Waterloo Innovation Corridor, home to more than 15,000 technology companies and thousands of start-ups that require talented people to help them turn their research strength into global commercial success.

What you'll learn

• Understand customer needs and gather product/business requirements
• Research potential opportunities considering cultural, financial, legal and distribution issues
• Develop the roadmap of a product or service that includes outlining Its features and target market to help meet global company goals
• Manage projects using more flexible project management methods that are becoming industry standard for making technology-based products and services
• Bring the product to market, that includes launching the product, communicating product features to the company and potential customers and driving global demand for the product
• Gather the body of knowledge required to attempt the New Product Development Professional Certification

Supply Chain Management
Learn the fundamentals of supply chain and advance your skill set in this complex and fast-paced business environment.

Program Highlights

• Partnership with Hamilton Oshawa Port Authority.
• Program is offered in the Golden Horseshoe, home to the largest port in Ontario, the Welland Canal and the John C. Munro Hamilton International Airport.
• Build a capstone project that supports industry challenges.

What you'll learn

• How companies build competitive advantages using a supply chain.
• The processes and requirements to acquire goods and services.
• How functional areas within an organization interact to design, make, buy and deliver goods and services for consumers.
• Examine supply chain within the goods and services sectors to help companies build a competitive advantage.
• Classroom instruction using real supply chain examples.

Autism and Behavioural Science
Use behaviour analysis to teach socially significant skills to improve quality of life for individuals with autism and their families.

Program Highlights

• Autism Spectrum Disorder (ASD) is a neuro-developmental disorder that affects 1 in 66 individual in Canada. ASD can affect an individual’s ability to communicate, socially interact and will often engage in repetitive/ restricted behaviours. ASD is a spectrum therefore the degree to which an individual experiences these challenges will vary.

What you'll learn

• Apply evidence-based treatments and how they are used to teach individuals with autism.
• Design, implement and evaluate treatment plans using behavioural strategies.
• Comprehend and respond to needs of family members.
• Train caregivers to implement techniques with their children.
• Develop an understanding of the field of Applied Behaviour Analysis (ABA), in the intensive behaviour intervention application with children with autism.

Gain the knowledge, skills and qualification to deliver IT services in various healthcare settings.

Program Highlights

• Learn and apply information technology principles including software development, networking, operating systems, user interface design and databases to the field of digital health.
• Integrate and leverage digital health devices to provide and improve patient care.
• Utilize information technology to provide efficiency improvements to the health system.
• Apply digital health principles to the Canadian Healthcare system with an emphasis on the systems, supports, and tools used in the province of Ontario.
• Focus on patient safety, personalized health delivery, self-management and behaviour modification.
• Apply research methods and statistics in a final-year applied research capstone project.

What you will learn: 

• Design and development of health informatics solutions.
• Application of technology to the design and implementation of digital health systems.
• Measurement tracking and improvement of health through devices, sensors and wearables.
• Use of data analytics principles to produce data visualizations and build predictive models of disease transmission and treatment outcomes to inform decision making.
• Policies pertaining to privacy and security of personal health information and records including the Canadian Institute for Health Information (CIHI), Personal Health Information Protection Act (PHIPA), and The Personal Information Protection and Electronic Documents Act (PIPEDA).
• Cloud computing and the processing of large health-related datasets.
• Health system standards, integration and interoperability.
• Telehealth and virtual care systems for safe and efficient remote patient monitoring and interactions.
• Utilization of digital health technologies for remote care, health delivery and patient self-management.
• Management of healthcare records, systems and processes.

Develop foundational skills, and learn best practices essential to the heating, refrigeration and air conditioning industry.

Program Highlights

• Gain hands-on experience building, wiring, and troubleshooting a refrigeration system
• First semester prepares participants for provincial testing by the TSSA for Gas Technician 3 (G3) certification.
• Accredited by the Technical Standards and Safety Authority (TSSA)
• Optional training includes Gastite and IPEX Certification, at no additional cost
• Optional training also includes Working at Heights and Ozone Depletion Prevention, offered at discounted rates

What you'll learn
Foundational skills and best practices essential to the heating, refrigeration and air conditioning industry including:

• Safe operation of tools and equipment
• Electrical wiring
• Piping, soldering, and brazing
• Equipment installation, commissioning, troubleshooting and servicing

Program Highlights

• Fast track options allow students to graduate four to eight months earlier compared to civil technology co-op programs at other Ontario colleges.
• Common first semester allows students mobility between five different program areas within the Building and Construction Sciences cluster.

What you'll learn

• Understand municipal services, potable water, storm water and waste water management systems.
• Roadways design and an understanding of construction layout, electronic surveying and global positioning system (GPS) applications.
• CAD, plan reading and visualization skills needed to create plans for today’s modern infrastructure.
• Explore building and construction materials, project scheduling, estimating and management.
• Construction surveying +skills, estimating, materials testing and inspection and geo technical services.
• Design structures in steel, timber, masonry and concrete. 
• How our infrastructure works by learning the science of its materials and operation.

Experiential Learning

• How you’ll gain skills
  • Exposure to real-life hands- on experiences through field trips to various job sites, manufacturing facilities, lab/computer courses and professional events including guest speakers.
  • Gain valuable experience during co-op work terms.

Co-op Format (Fall Intake)

Co-op Format (Winter Intake)

Program Highlights

• Specialize in Building Design or Construction by choosing a preferred path in third year.

What you'll learn

• Residential design and Industrial, Commercial and Institutional (ICI) design and construction, green building fundamentals and sustainability concepts.
• How buildings work by learning the science of their design, function, materials, construction techniques and building services.
• AutoCAD, Revit, plan reading and 3D visualization skills needed to create drawings, contracts and specifications for today’s modern structures.
• Explore building and construction materials, interior and exterior finishes, building services and mechanical systems.
• Design in steel, timber, masonry and concrete.
• Construction surveying skills, estimating, building code applications and regulations.

Experiential Learning

• How you’ll gain skills
  • Attend industry events and field trips.
  • Participate in department research.
  • Explore applications for new technology including AR/VR, drones and laser scanning.
  • Create capstone projects involving industry experts.
  • Gain valuable experience during co-op work terms.

Co-op Content

• Architectural Technology - Design
• Architectural Technology - Construction