Advanced Diploma in Human Resources Management

at New Brunswick Community College - Moncton Campus Canada

Business Managers set the bar for every company. Whether directing small businesses or major corporations, managers lead by example. They foster a safe and professional environment for all employees while focusing on operational success. You’ll learn core fundamentals such as economics, accounting, and marketing, as well as enhanced training in project management, human resource management, entrepreneurship and communications. Talented business managers are needed in every sector; explore your interests with this powerful career.

Business Analysts are strategic thinkers who meet business needs by enabling change and designing successful operational models. You'll learn how to analyze, identify and document a business or stakeholder's needs as well as plan, manage, and monitor any proposed solutions. Organizations must adapt in order to stay relevant. As an innovative thinker you'll recommend solutions that help organizations achieve their goals and ensure long term prosperity.

Machinists are skilled craftspersons who use precision metal cutting and grinding machines to fabricate high quality parts. They understand the methods behind using a variety of tools to measure, cut, drill, form, shape, grind and finish metal, plastic or similar materials. You’ll learn how to produce parts based on engineered drawings and how to diagnose mechanical malfunctions. In a heightened world of industrial production, businesses rely on machinists to maximize overall performance and output.

Construction Managers take the lead on major builds. They make tough decisions and see a construction deal through from the blueprint design and contracts phase to a top quality finished structure on time and on budget. You'll learn construction principles and practices, the basics of building engineering technology, and equipment and management-related skills. Many courses in your first year are common with other technology programs and provide flexibility for credit transfer. Our on-the-job practicum readies you to lead construction teams in multiple settings on projects large and small. Builds happen every day and confident construction managers are in high demand.

All businesses depend on the bottom line. Accountants and Payroll administrators are major players in financial departments. They maintain accounting records and prepare essential financial statements. You'll learn how to process payroll information and determine pay and benefit entitlements for employees. Our program also offers complementary administrative training, such as office software skills, customer service, project management, and problem solving. Accountants are needed in every field; you’ll find work that aligns your life passions and interest in numbers.

Accounting basics are central to good business. With this program, you’ll learn intermediate accounting knowledge to assist your clients, such as how to prepare and present financial statements and skills in marketing, payroll, computing, and accounts receivable and payable. Our program also includes a work practicum where you’ll have the opportunity to put your knowledge into action while networking with influential people. The numbers are on your side with this career choice as employment growth in accounting related positions continues to climb.

The Client Service and Sales program appeals to those seeking a career in client service industries. With a focus on contact centres, students learn the cornerstone skills of customer service, communication, and sales techniques to build relationships with clients. Throughout this program, students acquire the interpersonal skills and best practices to build performance excellence and increase productivity. The program enables students to confidently interact with a team and identify one’s immediate and long-term impact as a business asset within various sectors (e.g., finance, insurance, telecommunications, and hospitality).  Students are introduced to supervisory skills and managerial principles to better prepare them for leadership opportunities. Emphasis is placed on developing and enhancing the required verbal and written communication skills to confidently engage clients, interact with internal and external stakeholders, and provide quality customer service.
 
The Client Service and Sales program may be delivered through a combination of in-class and on-line instruction. Simulations and real-life examples may be used to support hands-on communication, sales, and keyboarding practice during the learning of "talk-tech-type" engagement with clients. Students develop the necessary technical skills to perform in a multi-faceted and fast-paced contact centre environment. Opportunities to visit a contact centre highlight industry’s commitment to this training and give a first-hand look at career possibilities.
 
A workplace experience at the end of the program provides students with exposure to a contact centre facility during which they learn about the operations of a contact centre, observe client service representatives in action, and relate their experience to their newly acquired knowledge and skills.  This experience also provides students with networking and relationship-building opportunities.

Graphic and Communications Design specialists are creative experts who produce memorable content. They value innovative visual aesthetics and excel at business communications and marketing. You'll learn how to plan, produce, and present graphics and text-based design solutions that will engage your chosen target audience. In a world where billions of images are uploaded each day, businesses hire trained and talented designers who know how to stand out and capture attention. 

The gaming industry merges business with pleasure. Experts balance technical skills with knowledge in gaming law, ethics, and social responsibility. You'll learn how to analyze, identify and develop gaming software designed for video lottery terminals and electronic gaming machines in the gambling technology environment. You'll receive specific training in computer applications, programming languages (i.e. C++), web design, and project management. As Canada's tech industry competes internationally, hundreds of game companies are looking to hire talented developers.

CNC Machinists are fascinated by the complex relationship between computers and machine tools. From high-tech mountain bikes to advanced fighter jets, they use numerically controlled technology to innovate machine functions by building key parts. You’ll learn how to program, set up, troubleshoot and operate advanced machine tools. This combination of practical, hands-on experience and technical theory will set you up for a prosperous career in the metalworking industries.