Diploma in Social Service Community Worker

at New Brunswick Community College - Moncton Campus Canada

Human Services workers specialize in community enrichment. They work in diverse settings to improve the success, safety, and health of people with a variety of challenges. You’ll learn about human development, communications, social roles, lifestyle planning, psychology, family support, and program planning. Rewarding work awaits human services workers.

Agricultural Equipment Repair is vital to the smooth operation of every farm. Experts in the field know how to check farm equipment to ensure maximum performance. They diagnose equipment problems and make necessary adjustments. You’ll learn the mechanics behind each piece of farming equipment, as well as how to repair farm tractors, planters, sprayers, foragers, harvesters, tillers and other agriculturally-related attachments and material handling equipment. Farmers rely on skilled repair people to fix equipment setbacks before they become business catastrophes.

Electrical Engineering is for those who are wired to wonder about how systems work. You'll learn how to design, commission, test, operate, troubleshoot, and maintain electrical systems and support systems. Our program offers further specialization in power distribution at our Saint John campus and alternate energy production and control at our Moncton campus. Electrical Engineering Technologists work wherever systems operate, including rewarding careers in diverse fields such as: medicine, telecommunicati

The Educational Support program prepares learners for a career in educational settings supporting students with learning disabilities, intellectual disabilities, sensory or physical disabilities and behavioural challenges. This program will prepare learners to be part of a multidisciplinary team that supports students with diverse learning needs while maintaining a safe and inclusive environment that promotes students’ well-being.

Within this two-year diploma program, learners also participate in experiential and applied learning opportunities that allow further integration of theory and application.

Electronics Engineering Technologists are always plugged in. They know how to diagnose and solve electronic system issues and develop best practices. You'll learn how to design, commission, test, operate, troubleshoot, and maintain and support electronic systems. During your second year, further specialization is available in communication systems and biomedical systems at our Saint John campus, and industrial controls at our Moncton campus. In this wired world, Electronics Engineering Technologists are never short on work.

The Client Service and Sales program appeals to those seeking a career in client service industries. With a focus on contact centres, students learn the cornerstone skills of customer service, communication, and sales techniques to build relationships with clients. Throughout this program, students acquire the interpersonal skills and best practices to build performance excellence and increase productivity. The program enables students to confidently interact with a team and identify one’s immediate and long-term impact as a business asset within various sectors (e.g., finance, insurance, telecommunications, and hospitality).  Students are introduced to supervisory skills and managerial principles to better prepare them for leadership opportunities. Emphasis is placed on developing and enhancing the required verbal and written communication skills to confidently engage clients, interact with internal and external stakeholders, and provide quality customer service.
 
The Client Service and Sales program may be delivered through a combination of in-class and on-line instruction. Simulations and real-life examples may be used to support hands-on communication, sales, and keyboarding practice during the learning of "talk-tech-type" engagement with clients. Students develop the necessary technical skills to perform in a multi-faceted and fast-paced contact centre environment. Opportunities to visit a contact centre highlight industry’s commitment to this training and give a first-hand look at career possibilities.
 
A workplace experience at the end of the program provides students with exposure to a contact centre facility during which they learn about the operations of a contact centre, observe client service representatives in action, and relate their experience to their newly acquired knowledge and skills.  This experience also provides students with networking and relationship-building opportunities.

Electrical specialists who enjoy the grit and physical demands of building projects will find rewarding work on construction and renovation teams. They are relied upon for their expertise at electrical systems installation and operation. In accordance with the Canadian Electrical Code and the National Building Code, you’ll learn fundamental wiring practices, pipe threading and bending techniques, cable tray installation, and other necessary skills. With smart technology on the rise, trained Electricians are value-added members of modern construction teams. 

The products and services used every day are dependent on supply chains. These supply chains work behind the scenes connecting suppliers, customers, and other partners to meet the needs of the global marketplace and help drive economies worldwide.  Supply Chain Management involves the integration of numerous processes to create an operational framework, within which multiple organizations work collaboratively to meet marketplace demand.  Logistics -the movement, storage, and flow of goods, services, and information - is an integral part of this framework.
 
The Supply Chain Management and Logistics program provides learners with the knowledge and skills to manage supply chains and coordinate logistics.  The program explores the integrated nature of supply chains systems and their connections to stakeholder and strategic objectives.  Learners will learn about the production, acquisition and sale of goods, services, and material, as well as the logistics required to bring these goods and services to market.  The program includes essential business principles such as financial management that guides supply chain design and decision- making.  It integrates a customer-centric philosophy throughout with emphasis on the development of leadership and communication skills, essential for negotiations and maintaining strategic relationships.  Focus will include the use of industry technologies as well as quality and continuous improvement processes, systems, and techniques.

The Human Service Practitioner program prepares learners for a career in the field of human services.  Graduates will work alongside individuals, their families and their communities, playing an active role in assisting them to meet their needs and increase participation in society. The program focuses on assisting vulnerable individuals with complex needs who are experiencing challenges in daily life.
Learners will acquire knowledge and skills in strength-based individualized and group programming, communication, human development, exceptionalities, counselling strategies, ethical conduct, crisis response and behavioural change. This knowledge will be integral to assisting individuals to develop and keep valued social roles.
 
Within this diploma program, learners also participate in experiential and applied learning opportunities that will allow for the integration of theory and application of concepts.

Automotive Technicians know how to keep fuel efficient, clean running, high performing vehicles on the road. Through a blend of classroom and practical work, you'll learn how to diagnose, service, and repair complex components using mechanical skills and electronic diagnostic equipment. This apprenticeable trade will prepare you well for contemporary computerized shops. With options for further study or work experience, your road ahead is wide open.