Certificate In Hospitality Foundations

at Seneca College - Newnham Campus Canada

This eight-month graduate certificate program is designed to provide you with leadership skills to support the global hospitality service economy. You will be able to respond to the shift in global economic and business management practices from product to service. An emphasis is placed on recognizing new opportunities and developing new service categories and market segments while supporting the implementation of organizational change.

This program will develop your skills in leadership and innovative service models, digital management, predictive analytics and measurements, as well as live-data service with an intimate view of customer knowledge for the hospitality industry.

Skills
Throughout this program you will develop the following skills:

• Service design, delivery and experience
• Business processes
• Competitive global systems 

Fieldwork
Fieldwork is an integral element of your program that provides you with an opportunity to provide a real client a business recommendation for their business in the hospitality industry. You will benefit from 150 hours in a professional setting. This component is critical to your success and a requirement to graduate.

Optional Work Term
Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment. The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position.

This eight-month graduate certificate program is delivered by a team of expert faculty members who will advance your knowledge of digital media fundamentals including social media platforms, tools, and techniques. You will learn to create content, develop campaigns and implement social media and digital engagement strategies to help organizations achieve their objectives.

Through hands-on learning, you will learn how social media can be used in an organizational context. This program was developed in close consultation with industry leaders to ensure that you learn what is relevant, applicable across multiple disciplines and currently in demand.

Skills
Throughout this program you will develop the following skills:

• Develop and implementing a comprehensive social media strategy
• Use web data and analytics to optimize marketing processes
• Identify and capitalizing on engagement opportunities to drive business goals 
• Create relevant, engaging visual communications to enhance your brand’s marketing
• Identify ways to reduce marketing costs and improve online engagement

Field Placement
You will benefit from one hundred hours of field placement in a professional setting. This component is critical to your career success and a requirement for graduation.

The tourism sector is a large economic growth contributor in Ontario, Canada and the world. This two-year diploma program will help you establish a service-driven attitude and develop your business and entrepreneurial skills to create, promote and sell global tourism products and services. You will graduate as a specialist in tourism destination innovation and implementing exciting new tourism services.

You will develop business skills in marketing, sales and customer relations, negotiation, risk management, industry-specific global distribution systems, local and international tourism destinations and geography.

In semester two of the program, you can continue your studies in the Tourism – Services Management, Global Tourism Business concentration or switch to Travel Services. Switching is seamless with a common first semester in both programs. 

Skills
Throughout this program you will develop the following skills:

• Strong communicators, extensive soft skills
• Solid core knowledge and technical skills
• Understand sector needs, including business management, analytics and technology 
• See the industry as a way of life and value lifelong learning
• Globally savvy

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters.? In programs with limited co-op opportunities, additional academic requirements and a passing grade?on a communication assessment may be required for eligibility.? Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position. 

Field Placement
You will complete 150 hours of unpaid placement in the fourth semester in one of the tourism and travel segments. You will receive assistance from your professor, but it is your responsibility to confirm a placement upon successful completion of all third semester courses before accepting a field placement position.

This four-year degree program is designed to provide you with specialized knowledge and skills in international business. The degree-level program builds upon the solid foundation of a well-rounded management education including accounting, finance, marketing, human resources, ethics and strategy. As you move into the intermediate and advanced years, the BMI program emphasizes business and supply chain processes that cross international boundaries and focuses on the complexities of operating in an international environment. Application of business technology is integrated throughout the program to introduce students to enterprise resource planning concepts and techniques.

Skills
Throughout this program you will develop the following skills:

• Critical thinking
• Analysis
• Problem solving
• Communication  
• Interpersonal and team skills
• Cultural sensitivity and awareness
• Business process analysis
• Teamwork

Mandatory Degree Co-op
A work experience that includes at least one term in a formal work environment.  In most cases the work term(s) is a paid position that is completed between two academic semesters and requires a minimum of 420 hours of work. Students must be in good standing and meet all identified requirements prior to participating in the work experience. The successful completion of the co-op work term(s) is required for graduation. Eligibility for participation does not guarantee that a work position will be secured. Additional fees are required for those participating in the mandatory co-op stream regardless of success in securing a work position.

The Honours Bachelor of Data Science and Analytics program is the first-of-its-kind in Ontario. This four-year degree program was designed to meet the growing need for data-driven business solutions. You will learn to identify and interpret data using algorithms and acquire skills to draw meaningful conclusions. Your knowledge will be enhanced through theory and applied learning with the help of case studies, guest speakers and a co-op work experience. As a graduate of this program, you will be uniquely positioned to make an impact by combining solid business strategies with an in-depth knowledge of computer science, statistics and analytics.

Skills
Throughout this program you will develop the following skills:

• Management skills that demonstrate initiative, personal responsibility, and accountability to work in the field of data science
• Communication and negotiation skills to work in diverse inter-professional group environments
• Problem solving, reasoning, and critical thinking skills to engage in evidence-informed and ethical practice and decision-making

Mandatory Degree Work Term
A work experience that includes at least one term in a formal work environment. In most cases the work term(s) is a paid position that is completed between two academic semesters and requires a minimum of 420 hours of work. Students must be in good standing and meet all identified requirements prior to participating in the work experience. The successful completion of the co-op work term(s) is required for graduation. Eligibility for participation does not guarantee that a work position will be secured. Additional fees are required for those participating in the mandatory co-op stream regardless of success in securing a work position.

In the face of a changing workforce – including an aging population, increased number of retirements, and a challenging economic environment – organizations in Canada are placing an increased emphasis on strategic human resources management. The demand for qualified Human Resources professionals is increasing. This eight-month graduate certificate program will help you acquire a comprehensive background in the functions of human resources from both theoretical and practical perspectives. The focus of the program is on applied, relevant and current learning with opportunities to interact directly with industry professionals, and learn from qualified and award-winning faculty.

Skills
Throughout this program you will develop the following skills:

• Critical thinking
• Organizational management
• Interpersonal communications
• Verbal and written communication
• Conflict management

Optional Work Term
Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment.? The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade?on a communication assessment may be required for eligibility.? Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position. 

Through this intensive three-year advanced diploma program, you will gain a solid foundation, combining the three primary branches of information and communications technology: electronics, software development and IT infrastructure.

Seneca incorporates curriculum content from a number of internationally known organizations, including CompTIA and Cisco. In addition, your professors have strong ties with major tech companies, including Microsoft, Bell, Rogers, Keysight Technologies and Freescale Semiconductors, to help you gain exposure to current industry practices and build a network prior to graduation. As a graduate of this program, your knowledge of both relevant equipment and its use will enhance your career opportunities in the computer and information technology fields.

Skills
Throughout this program you will develop the following skills:

• Write computer programs
• Programming languages including C, C++, C#, Java and Python
• Computer hardware assembly and troubleshooting
• Computer network design, installation and support
• Cisco router implementation

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

This two-year diploma program prepares you for entry-level roles on the front line of the financial services industry.

You will learn fundamental business principles and practices that will allow you to provide financial advice related to day-to-day banking, credit and mutual fund investments. You will have the opportunity to complete industry-demanded courses that will open career opportunities in the investment and property and casualty insurance industries. In addition to the customer service training that you will receive as part of this program, you will choose further courses in one of four areas (emotional intelligence, business ethics, negotiation strategies, or intercultural behaviour and communication) to enhance your professional skills.

Skills
Throughout this program you will develop the following skills:

• Business administration
• Communication
• Computer literacy
• Customer service
• Negotiation
• Presentation skills
• Problem solving
• Relationship building

In this three-year advanced diploma program, you will receive a comprehensive education in a variety of essential safety techniques relevant to the aviation industry. You will learn Canadian aviation industry regulations, and business, leadership and technical skills required to implement policies and procedures to begin your career in a variety of aviation companies including commercial airlines, flight schools, insurance companies and airports.

Skills
Throughout this program you will develop the following skills:

• Risk assessment and analysis
• Trending analysis and flight data analysis
• Incident reviews and investigations
• Auditing functions
• Database management and safety management
• System development and implementation

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

This four-year honours bachelor degree will provide you with extensive knowledge and technical skills in software development languages. This program also covers topics in operating systems, web applications, multimedia interfaces, information security, databases, system analysis and design principles. You will also develop communication skills to effectively present technical ideas.

Skills
Throughout this program you will develop the following skills:

• Communicate and manage projects in a team and individually
• Program algorithms and software languages
• Operate system architectures
• Web application design and deployment
• Network and information security
• Database design and development
• System methodologies and project management
• Business principles and management
• Research and problem-solving

Work Experience
Mandatory Degree Co-op
A work experience that includes at least one term in a formal work environment.  In most cases the work term(s) is a paid position that is completed between two academic semesters and requires a minimum of 420 hours of work. Students must be in good standing and meet all identified requirements prior to participating in the work experience. The successful completion of two co-op work terms is required for graduation. Eligibility for participation does not guarantee that a work position will be secured. Additional fees are required for those participating in the mandatory co-op stream regardless of success in securing a work position.