Graduate Certificate in Global Hospitality Services Leadership

at Seneca College - Newnham Campus Canada

This two-year diploma program is designed to prepare you for a career in the vibrant global hotel and hospitality industry. Not only will you work closely with your peers and professors who are industry professionals, but you will learn and practise through paid work experience key skills employers are seeking, including exceptional guest service, industry standard software applications, cultural diversity and management skills.

As you begin your studies with a common first semester, you can specialize in hotel and restaurant service or wedding and conference planning. Throughout the program, you will earn industry-recognized certifications that are built into the coursework to enhance your resumé, ensuring you graduate job-ready.

Skills
Throughout this program you will develop the following skills:

• Service Leadership
• Business Management
• Decision-making
• Teamwork

Study Abroad Opportunity

• As a student of this program, you are eligible to apply for a study abroad opportunity and may qualify for an externship placement position.
• Externships are paid work term (also known as Work Integrated Learning) opportunities to also help you help you network with industry professionals.

This eight-month Flight Services certificate program is offered in co-operation with major airlines giving you a competitive edge in the airline service industry. In this program, you will develop a diverse range of skills related to safety and emergency procedures, both on the ground and in-flight. You will develop the knowledge, skills and behaviour required to explore a rewarding career in the service-driven aviation industry. You will learn to perform a variety of functions, aircraft safety procedures and essential techniques to deliver an exceptional passenger experience.

Skills
Throughout this program you will develop the following skills:

• Strong communicators, extensive soft skills
• Solid core knowledge and technical skills
• See the industry as a way of life and value lifelong learning

The Cloud Architecture & Administration graduate certificate program will provide you with knowledge and skills to become an essential part of a modern information technology (IT) team. You will learn how to effectively and securely integrate IT infrastructure, including cloud services, internet of things devices and traditional on-premises equipment. You will also develop an understanding of potential issues with privacy and the law and how to mitigate those risks. During the program, you will gain essential leadership and management skills, providing opportunities for you to advance in your career.

An optional work-integrated learning experience will offer an opportunity to expand your learning and apply skills to real-life work settings. You will also work on a capstone project that integrates knowledge and skills obtained throughout the program. 

Skills
Throughout this program you will develop the following skills:

• support cloud computing infrastructure
• data storage and management solutions
• integrating cloud services and on premises systems
• understanding best practices for security protocols
• design and implement comprehensive information security architecture 
• project planning and management
• leadership and communication skills

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment. The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position.

As digital innovation continues to rapidly advance, it is becoming increasingly difficult for organizations to keep up with the changing nature of cybersecurity threats.

With a shortage of cybersecurity professionals across Canada, this program was designed and developed with leading financial services organizations to meet the need for individuals with the specialized skills to secure, protect and defend mobile and network infrastructures, preventing fraud, data breaches and other vulnerabilities.

As a graduate of this eight-month Cybersecurity and Threat Management program, you will be equipped with cutting-edge best practices and skills in communication, information security, project management, problem-solving and more. The industry capstone project and optional work term will give you hands-on experience and position you for a career in one of the world’s fastest-growing fields.

Skills
Throughout this program you will develop the following skills:

• Business communication
• Project management
• Design thinking
• Research
• Communication skills

Optional Work Term
Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment.  The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility.  Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position.

With the growth of white-collar crime and budgetary pressures on law enforcement, many large organizations rely on their internal resources to prevent, detect and quantify fraud. This eight-month graduate certificate program will provide you with in-depth knowledge and computer techniques to investigate fraud, financial disputes and other irregularities in the business world.

Skills
Throughout this program you will develop the following skills:

• Fraud investigation
• Law
• Criminology
• Ethics
• Computer forensics
• Data mining

In this two-year diploma program, you will gain in-depth knowledge of accounting, payroll and human resource practices and related technology applications. You will benefit from hands-on learning through case studies based on actual work situations, and leading-edge accounting and payroll software. Guest speakers and simulated real-life projects will also add to your learning experience.

Skills
Throughout this program you will develop the following skills:

• Preparing reports
• Compliance with legislation and regulations
• The necessary skills required by the industry

Optional Work Term
Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment.  The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility.  Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position.

In this two-year diploma program, you will use building systems software to learn leading theory and practice for heating, air conditioning, refrigeration, air handling, electricity and control systems. You will learn the principles of energy efficiency, including the exploration of emerging renewable energy technologies, which are a major component.

Skills
Throughout this program you will develop the following skills:

• Theory and practice of heating, air conditioning, refrigeration, air handling, electricity and control systems
• Awareness of environmental considerations
• Energy efficiency principles
• Building system software

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

Students who begin their studies in January are not eligible for co-op, and are required to begin their second semester immediately after the first semester.

In this two-year diploma program, you will learn to use the latest computer software to assist in the manufacturing of production tools. You will learn and gain valuable skills in conventional manufacturing technologies, computer production and design along with prototyping techniques and quality control. You will have the opportunity to experience the practical production considerations of tool design as you gain experience in a fully equipped machining lab.

Skills
Throughout this program you will develop the following skills:

• Machining techniques
• Mastercam
• SOLIDWORKS
• 3D printing and prototyping
• Coordinate measuring machine programming
• Quality assurance and inspection
• Die design
• Jig and fixture design
• Mould design

This eight-month graduate certificate program is designed to provide you with leadership skills to support the global hospitality service economy. You will be able to respond to the shift in global economic and business management practices from product to service. An emphasis is placed on recognizing new opportunities and developing new service categories and market segments while supporting the implementation of organizational change.

Skills
Throughout this program you will develop the following skills:

• Service design, delivery and experience
• Business processes
• Competitive global systems  

This eight-month graduate certificate program is for you if you are aspiring to a career in accounting and finance at an intermediate level. You will build on your previous accounting credential by expanding your skills in taxation, finance, management accounting, financial accounting and information systems.

Skills
Throughout this program you will develop the following skills:

• Ethics
• Communication
• Problem-solving