Graduate Certificate in Global Hospitality Services Leadership

at Seneca College - Newnham Campus Canada

This one-year certificate program provides general education and the opportunity to explore and earn credit towards other college programs. A career-counselling component will help you choose and prepare for career-specific postsecondary education.

This two-year diploma program prepares you for entry-level roles on the front line of the financial services industry.

You will learn fundamental business principles and practices that will allow you to provide financial advice related to day-to-day banking, credit and mutual fund investments. You will have the opportunity to complete industry-demanded courses that will open career opportunities in the investment and property and casualty insurance industries. In addition to the customer service training that you will receive as part of this program, you will choose further courses in one of four areas (emotional intelligence, business ethics, negotiation strategies, or intercultural behaviour and communication) to enhance your professional skills.

Skills
Throughout this program you will develop the following skills:

• Business administration
• Communication
• Computer literacy
• Customer service
• Negotiation
• Presentation skills
• Problem solving
• Relationship building

This eight-month graduate certificate program is for you if you are aspiring to a career in accounting and finance at an intermediate level. You will build on your previous accounting credential by expanding your skills in taxation, finance, management accounting, financial accounting and information systems.

Skills
Throughout this program you will develop the following skills:

• Ethics
• Communication
• Problem-solving

In this two-year diploma program, you will acquire the specialized knowledge and skills required to safely and competently dispense subnormal vision devices, contact lenses and eyeglasses. You will also learn the basic science of sight and optics and develop practical spectacle fabrication and dispensing skills.

Work Experience
A mandatory program requirement in a formal work environment. The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. Students must be in good standing and meet all identified requirements prior to participating in the work experience. The successful completion of the work term(s) is required for graduation. Eligibility for participation does not guarantee that a work position will be secured. Additional fees are required for the mandatory work term regardless of success in securing a work position.

In this three-year advanced diploma program, you will receive a comprehensive education in a variety of essential safety techniques relevant to the aviation industry. You will learn Canadian aviation industry regulations, and business, leadership and technical skills required to implement policies and procedures to begin your career in a variety of aviation companies including commercial airlines, flight schools, insurance companies and airports.

Skills
Throughout this program you will develop the following skills:

• Risk assessment and analysis
• Trending analysis and flight data analysis
• Incident reviews and investigations
• Auditing functions
• Database management and safety management
• System development and implementation

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

This two-year diploma program enables you to pursue a university education to complete a diploma and a university degree in as little as four years at the University of Toronto (St. George or Scarborough), York University or Trent University. Courses include a variety of humanities and social science disciplines and focus on developing university-level skills.

This eight-month graduate certificate program is delivered by a team of expert faculty members who will advance your knowledge of digital media fundamentals including social media platforms, tools, and techniques. You will learn to create content, develop campaigns and implement social media and digital engagement strategies to help organizations achieve their objectives.

Through hands-on learning, you will learn how social media can be used in an organizational context. This program was developed in close consultation with industry leaders to ensure that you learn what is relevant, applicable across multiple disciplines and currently in demand.

Skills
Throughout this program you will develop the following skills:

• Develop and implementing a comprehensive social media strategy
• Use web data and analytics to optimize marketing processes
• Identify and capitalizing on engagement opportunities to drive business goals 
• Create relevant, engaging visual communications to enhance your brand’s marketing
• Identify ways to reduce marketing costs and improve online engagement

Field Placement
You will benefit from one hundred hours of field placement in a professional setting. This component is critical to your career success and a requirement for graduation.

This eight-month graduate certificate program will help you discover the world of opportunity in the multibillion-dollar hospitality and tourism industry. As this sector is constantly innovating and growing, there is a greater need for globally-minded professionals with business management skills. This program will position you to be a sought-after professional in one of the most service-driven industries in the world.  

You will learn key business development practices and be able to identify the opportunities and challenges of conducting business in today’s technology-based markets. Whether in traditional high demand areas or emerging markets, you will gain the knowledge and skills to succeed in a culturally diverse global environment, allowing you to work anywhere in the world.

Integrated Project/Fieldwork
Integrated fieldwork is an essential element of this program, providing a way to integrate classroom learning in real business situations and helping you build a network of contacts ahead of graduation. In this integrated fieldwork, you will benefit from completing real business projects in a professional setting. This component is critical to your success and a requirement to graduate.

Skills
Throughout this program you will develop the following skills:

• Service leadership
• Analytics
• Project management
• Sales and relationship management
• Proposal writing
• Interpersonal skills
• Marketing techniques

This two-year diploma program prepares you for a dynamic career in the property and casualty (general) insurance industry in Canada. Offered in cooperation with the Insurance Institute of Canada (IIC), this program is anchored on the fundamental aspects of both business and insurance and was designed with experts from several national insurance firms. Your learning will focus explicitly on brokerage, underwriting and claims.

Skills
Throughout this program you will develop the following skills:

• Communications
• Problem-solving
• Business ethics  

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters.  In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility.  Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

In this two-year diploma program, you will learn to use the latest computer software to assist in the manufacturing of production tools. You will learn and gain valuable skills in conventional manufacturing technologies, computer production and design along with prototyping techniques and quality control. You will have the opportunity to experience the practical production considerations of tool design as you gain experience in a fully equipped machining lab.

Skills
Throughout this program you will develop the following skills:

• Machining techniques
• Mastercam
• SOLIDWORKS
• 3D printing and prototyping
• Coordinate measuring machine programming
• Quality assurance and inspection
• Die design
• Jig and fixture design
• Mould design