Associate in Applied Science - Medical Office Specialist

at MSM Group - Spokane Community College USA

This AAS degree program is accredited by the Commission on Accreditation for Health Informatics and Information Management Education (www.cahiim.org) and prepares students for employment in maintaining and processing health information in hospitals, nursing facilities, ambulatory care clinics and health insurance agencies. Training in a realistic work environment include managing computer databases, coding and abstracting clinical data, quality control management of information, health-related legal principles and policies, and knowledge of the Health Insurance Portability and Accountability Act (HIPAA) and HITECH Act regulations. Upon completion of the program, students are eligible to take the Registered Health Information Technician (RHIT) certification exam offered by the American Health Information Management Association (AHIMA).

Learning Outcomes

• Abstract and process data from patient records using a variety of computer programs.
• Collect, tabulate, compute and prepare statistical reports for use by the medical staff, administration, governing board and authorized agencies.
• Code clinical data for reimbursement, research and other reporting purposes.
• Perform review of health information for patient care evaluation, quality improvement, and utilization management.
• Operate and evaluate various electronic health record (EHR) systems.
• Apply legal principles, policies, regulations and standards for the control, release and use of health information.
• Utilize computers to compile data, process information for prospective payment systems (PPS) and perform information processing.

The Surgical Technology program prepares students to function in cooperation with the surgeon and nurses in the operating room performing duties that are vital for the safety and care of surgical patients. Students must have knowledge and skills in surgical aseptic techniques for preparation and use of materials during a surgical procedure. Students also must be able to relate to patients and other people in the field. Using reasonable judgment when working in emergency surgical situations is required.

At the completion of the program, students will be able to accept the responsibility expected of the surgical technologist as a beginning staff employee in the operating room. Prior to graduation, students will sit for the National Certifying Examination for Surgical Technologists for qualification as a certified surgical technologist (CST).

Learning Outcomes

• Apply knowledge and skills of biological sciences in preparing and implementing operating room procedures.
• Identify and apply the concepts of medical ethics in relationship to the patient, physician and health facility.
• Recognize and apply the knowledge of legal implications of their actions as it relates to themselves, the physician and the medical facility.
• Identify and utilize surgical instruments, equipment, sutures, dressings and medications in the operating room according to minimal established competencies.
• Comprehend surgical terminology utilized within the operating room environment.
• Apply the concepts of social sciences in relating to patients, and other members of the health team.
• Identify professional inter-relatedness & inter-dependency of all segments of the health care delivery system.

The Water Science program is designed to prepare students for employment in water resources, including water and wastewater operations, hydrology, and water quality for local, state and federal agencies, and private industry.

Learning Outcomes

• Install, operate and maintain instruments used in stream gaging and discharge measurement.
• Collect samples, complete field surveys, analyze, and report water quality parameters in the field and laboratory using standard chemical, biological, physical, and field survey techniques commonly utilized in water resource studies.
• Collect, recognize and identify aquatic organisms from invertebrate insects to fish species, relating what is found to the habitat and aquatic ecosystem conditions.
• Install, operate, and maintain instruments used in collecting hydro-meteorological measurements.
• Set up monitoring plans and schedules to collect, measure, analyze and report ground water levels and water quality parameters.
• Be familiar with restoration practices used to improve fish habitat and water quality, including techniques to stabilize slopes, recover degraded lakes and stream courses.
• Utilize, interpret and analyze maps and aerial photographs in the characterization and management of water resources, including through the use of geographic information systems (GIS).
• Operate a hand compass, level, global positioning systems (GPS) and electronic instruments in determining slopes, running traverses, locating ownership boundaries, and determining locations.
• Work safely in a variety of adverse conditions and environments, including obtaining 40-hour Hazardous Waste Operations and Emergency Response (HAZWOPER) certification according to the requirements of 29 CFR 1910.120.
• Have knowledge and understanding of Federal and State laws that pertain to water and the aquatic environment including a good working knowledge of water rights laws.
• Use the computer as a tool for solving water resources problems.
• Record, report, analyze and store data gathered according to established protocol.
• Write technical reports and give presentations.
• Demonstrate human relationship skills and professional behavior needed for successful job performance.

The Administrative Office Management program is an associate degree program that prepares students to assume positions as office managers, supervisors, or as assistants to top executives.  Students will develop administrative skills necessary to participate as part of the management team; assist in planning, organizing, and controlling information related activities; and in leading or directing people to attain the objectives of the organization.  They may handle a wide range of daily responsibilities including the supervision of support services.

This program is recommended to experienced office staff as well as entry-level office workers who are looking to increase their potential for promotion.  Graduates with this degree receive training in a variety of office management functions including those in communications, information resources, and management.

Learning Outcomes

• Understand the principles of human resources supervision and administration including the recruiting and hiring process, training and development, motivating the workforce, completing an appraisal, and improving productivity.
• Organize and plan office work and exercise leadership skills that encourage successful teamwork.
• Demonstrate organizational, planning, and project management skills.
• Appreciate the scope of business operations and economic systems.
• Handle multiple deadlines and priorities in an office setting.
• Think critically and act logically to evaluate situations, solve problems, and make decisions.
• Understand the tools used to make business decisions using quantitative data.
• Compile and analyze data, prepare concise reports and presentations, and use information processing technology and software.
• Compose drafts and final responses to inquiries, letters, and questionnaires.
• Handle a variety of internal and external business forms and understand their purpose.
• Acquire comprehensive knowledge of and ability to use Microsoft Word, Excel, Access, PowerPoint, Project, and Outlook software.
• Operate a variety of business machines, including computer equipment, copy machines and scanners, transcribing equipment, facsimiles, printers, telephones, and calculating machines.

The Marketing program is designed for students who want to specialize in fields involved with the distribution of goods and services from producer to consumer. Students take core business courses followed by marketing specialty courses such as marketing, retailing, advertising and international business. Students are also required to gain work experience as part of the program. There is opportunity for teamwork and leadership experience through participation in college DECA, international management and marketing organization.

All students graduating from this program must have a minimum grade of 2.0 on each of the management; accounting; economics; and general business required courses. Students must also have a 2.0 cumulative grade point average on all required courses in the program.

Learning Outcomes

• Understand the position of contemporary marketing within the economy and recognize how it fits into the global economy and the world of e-commerce.
• Analyze strategies and tactics to develop a balanced marketing mix to reach targeted market groups in both the consumer and business to business sectors in order to create satisfied customers.
• Analyze and understand the elements of the marketing mix, which includes having the right products/services in the right place at the right price with proper promotion to position a product/service to reach the targeted groups.
• Understand how the functions of marketing (buying, selling, transporting, storing, standardization and grading, financing, risk taking, marketing research) support the marketing mix.
• Understand and appreciate how outside environmental forces (technology, political legal, competition, social cultural, economic) influence changes in a firm’s marketing mix.
• Understand the need for market information systems, understand consumer/buyer behavior and market segmentation.
• Understand the need to support marketing goals with management skills, communication skills, human relation skills, and ethical behavior.

Diesel/Heavy Duty mechanics repair and maintain trucks, busses, logging, mining, agricultural and construction equipment.  In addition, they maintain and repair diesel and gasoline engines, compressors and pumps.

Learning Outcomes

• Understand construction, function and fundamentals of heavy duty vehicle components.
• Diagnose mechanical and performance problems.
• Make decisions as to disposition of worn parts (usable, recondition or replace).
• Operate precision repair and diagnostic equipment (including electrical and diesel fuel systems).
• Weld (arc, acetylene, and wire feed).
• Read and interpret repair manuals.
• Appreciate the importance of good public relations with customers, employer and fellow employees.
• Understand basic shop operation.
• Utilize the theory of overhead and labor cost in relationship to profit.
• Comprehend the concept of apprenticeship and how it functions.

Approved courses in both airframe and powerplant mechanics are offered to meet the Federal Aviation Administration requirements. General aircraft courses offered the first two quarters are prerequisites to both the airframe and powerplant phase of the program. Students receive a well-rounded education in general aircraft mechanics the first two quarters of the program. Third- and fourth-quarter course offerings include both lecture and lab courses in airframe repair, and fifth- and sixth-quarter offerings include lecture and lab courses in powerplant repair. Courses to satisfy the requirements for an AAS degree will be by arrangement.

Graduates of the program are eligible to take the FAA examination for both the Airframe and Powerplant licenses. A minimum of 1,900 attendance hours is required to take these exams.

Learning Outcomes

• Qualified to take the FAA general, airframe, and powerplant tests.
• Able to perform the duties of a beginning certified mechanic with entry level skills in the repair, maintenance, inspection and overhaul of airframe and of aircraft powerplants, including electrical systems, sheet metal, welding, hydraulic systems, rigging and assembly, wood, fabric and finishes, propellers, ignition systems, lubrication systems, and general overhaul procedures.
• Able to use tools, equipment, methods, and procedures in repair, maintenance, and inspection of aircraft and powerplants.
• Able to meet the requirements for an AAS degree from Spokane Community College.

The associate in applied science degree in Natural Resource Management prepares students to work in the forestry area. This program is conditionally accredited by the Society of American Foresters. Two additional options are available: Parks and Recreation or Wildlife Fisheries. The Parks and Recreation option prepares students for park maintenance and/or interpretive positions.  The Wildlife/Fisheries option prepares students to perform field sampling as well as habitat restoration work.

All students must complete an internship of at least 400 hours to complete the degree.  Second year: Student may remain in the main program which is forestry based, or they may select one of the two options for an AAS degree which requires a total of 105 credits.

Learning Outcomes

• Identify selected forest trees, shrubs, and forbs native to the Pacific Northwest.
• Use various instruments to measure the height, diameter and age of trees and apply this data to volume, site and growth determinations.
• Identify species and habitat needs of common northwest freshwater fish, birds and wildlife.
• Operate hand compasses, level, global positioning systems, and electronic instruments in determining slopes, turning angles, running traverses, locating ownership boundaries, and determining locations.
• Utilize maps and aerial photographs in the management of natural resources, including through the use of geographic information systems.
• Recognize common diseases and insect pests of forest trees and assess their damage.
• Use the computer as a tool for solving natural resources problems.
• Apply field techniques to sample, measure, and monitor wildlife, birds and fish species and their habitat.
• Demonstrate human relationship skills and professional behavior needed for successful job performance.
• Parks maintenance and equipment.
• Recognize and apply the various silvicultural systems and techniques used in ecosystem management.
• Understand concepts of ecology, conservation and management for fish and wildlife species and their habitats.
• Understand concepts involved in soil science including soil management, conservation, and use of soils in forestry and agriculture.
• Maintain and safely operate a chainsaw.
• Write technical reports and give presentations.

The Arboriculture program provides a study of ornamental trees; from selection and installation to irrigation, fertilization, pruning and care. Students learn how to identify, assess, diagnose and treat tree problems, as well as learn how to use the advanced arboriculture equipment and techniques. At the successful completion of the second year, passing all required coursework, the student will receive the associate in applied sciences degree.

The following is a typical student schedule. Individual student schedules may differ slightly depending on course availability. Courses may only be offered in the quarter indicated.  Outlined curriculum assumes students begin the program fall quarter and continue winter and spring quarters, with summer quarter off.  It is recommended that students work closely with the program advisor when planning classes.

Learning Outcomes
 Apply planting and maintenance practices to lawns, trees and shrubs during the course of a year.

• Apply concepts of landscape design, construction, and installation of residential and small commercial projects.
• Understand and apply the concepts of residential irrigation.
• Diagnose causes of plant problems (i.e. insect, disease, and abiotic problems) and suggest appropriate remedies.
• Understand and apply the principles of weed science to landscape weed management.
• Understand and apply the principles of business management and human relations to agribusiness management.

The CAD Design and Drafting program prepares students with the skills necessary for drafting and design using both CAD drafting and solid modeling techniques. The course of study prepares students to work in a wide range of engineering disciplines, including engineering teams for large and small manufacturing firms, consulting engineering firms, testing, and research companies to gain employment as computer-aided drafters and engineering designers.

Students not only learn to draft using CAD and solid modeling techniques, but also get “hands-on” practical experience in 3D printing, engineering design projects, and by learning fabrication processes used in industry. Coursework includes a balance of basic skills in math and communications, as well as a practical application of relevant computer-assisted drafting skills in several engineering disciplines, including mechanical, civil and structural engineering; mechanical design in building systems; electrical and fluid power schematics; and fabrication/piping drafting.

Learning Outcomes

• Use the systems, symbols, language and mechanics of the drafting field.
• Skillfully apply computers and engineering office software for documentation, communication, design, and drafting.
• Identify, solve, and apply engineering calculations relevant to a full drafting and design project.
• Work productively in a team environment and/or as an independent drafter/designer when required.
• Work with the sense of responsibility and accuracy required in the field of engineering design and drafting.
• Develop individual and full sets of drafting projects including shop drawings, assembly drawings, schematics, and construction plans using 2-D CAD and 3-D CAD solid modeling.
• Create accurate solid model computer files to transfer to rapid prototypes, CNC use, shop drawings, or engineering designs.
• Identify and select appropriate materials and processing of materials used in industry for a design project.
• Demonstrate basic shop practices in woods, metals, plastics, and composites, including machining, fabrication/welding, assembly and testing for design prototypes.
• Demonstrate global awareness of the impact of efficiency, effectiveness, cost, and sustainability in design.