Advanced Diploma in Business Administration - Management

at Conestoga College - Doon Campus Canada

The program curriculum is designed for students who wish to concentrate on the health sciences field and prepares students for application to Conestoga College's School of Health Sciences advanced diploma or degree programs (Respiratory Therapy, McMaster University Bachelor of Science in Nursing, Bachelor of Applied Health Information Science, Bachelor of Environmental Public Health, etc.). Students wishing to apply to Biotechnology Technician, Fitness and Health Promotion, Hearing Instrument Specialist, Practical Nursing, Nutrition and Food Service Management, Paramedic, Personal Support Worker, and Occupational Therapist Assistant/Physiotherapist Assistant programs are still able to do so by taking either the one-year Pre-Health Sciences Pathway to Certificates and Diplomas or upon completion of this one-year Pre-Health Sciences Pathway to Advanced Diplomas and Degrees.

Students will be introduced to the health sciences field, to college life and college workload, and will be able to increase their competitiveness to support their application to health sciences advanced diploma or degree programs.

Note for international students: the Pre-Health Sciences Pathway to Advanced Diplomas and Degrees is a pathway for international students interested in studying in either the Bachelor of Applied Health Information Science degree or the Bachelor of Environmental Public Health degree ONLY. Students interested in studying in a health science-related two-year diploma program should apply to the Pre-Health Sciences Pathway to Certificates and Diplomas.

This program is intended for students who wish to develop a basic level of competence in business. Students will study the principles of business organization, accounting, marketing, operations management, and business communications. Completion of the program will assist students to confirm their intentions and to define the business discipline they wish to study should they choose to continue with one of Conestoga's business or business administration programs. 

Upon completion of the program students will be able to transfer directly into the second semester of Business diploma programs: Business, Business Administration Management, Accounting and Supply Chain and Operations Management. Alternatively, students will receive up to 7 transfer credits towards other Business diploma programs. Students who achieve over 75% in their first semester can apply for an early transfer to Level 1 of Business or a Business Administration program should they choose to.

This advanced-level graduate certificate program provides individuals with the knowledge and techniques to improve the delivery and quality of products and services. The material that is taught in this program can be applied within any area of an organization. The focus of this program is on the achievement of performance excellence through the use of modern quality improvement methods. The program develops the skills required to perform process quality roles in a broad range of organizations and sectors.The program content aligns favourably with selected American Society of Quality's (ASQ) Bodies of Knowledge. This program is non-industry specific as it provides the proficiencies demanded by organizations in today’s market place.

Social media marketing strategists and online community managers are key players behind companies and brands across Canada, developing content, engaging customers, and creating positive experiences and interactions via social media. This Ontario College Graduate Certificate program prepares students to become social media marketing leaders and strategists in this dynamic and fast-paced field, developing and executing integrated social media marketing plans. Students have the opportunity to set up and maintain a multi-platform social media presence, while gaining hands-on experience in content creation, community management, social engagement, reputation management, and crisis prevention. At the end of this program, students will be job-ready for an exciting career in social media marketing.

Today's manufacturing sector requires highly skilled individuals with in-depth knowledge of current quality assurance and management practices. If you have the desire to be part of a quality movement, and want hands-on experience with the tools to support your career goals, then this program will be of interest to you. This two-semester Quality Assurance Manufacturing and Management Ontario College Graduate Certificate will provide you with the knowledge and techniques to improve the delivery and quality of goods and services. This program focuses on the use of modern quality improvement methods that support the achievement of performance excellence in manufacturing and associated business processes. A combination of theoretical and practical learning opportunities will prepare you for a variety of management and quality assurance organizational opportunities.

Program Outcomes

• Implement and document quality processes that ensure conformance to international quality standards.
• Evaluate the results of experiments for process improvement and product development to form recommendations using various process improvement tools.
• Evaluate quality issues, opportunities, and performance metrics using current and relevant tools such as Statistical Process Control (SPC) and Root Cause Analysis.
• Lead advanced product quality planning activities in an industrial environment using accepted quality assurance techniques including Failure Modes and Effects Analysis (FMEA) and Production Part Approval Process (PPAP).
• Plan the implementation of quality management processes within an industrial organization using accepted philosophies.
• Select the correct device or instrument to accurately measure product parameters and conduct a Measurement System Analysis (MSA).
• Conduct audits for Quality and Environmental systems in order to report findings and recommendations to both internal and external stakeholders.
• Apply test procedures and techniques to confirm that product design requirements are met.
• Communicate technical information effectively to customers and various internal stakeholders in management, engineering, manufacturing, marketing, and sales.
• Interpret information from a variety of technical and specialized sources to support quality processes.

Today's office is a dynamic place to work with global networking, communication and work flows becoming increasingly complex and challenging. In order to ensure the efficiency of the organization, employers depend on office administrators to provide effective clerical support to all levels of management. They need staff with exceptional computer skills and organizational skills and specific business skills such as bookkeeping, customer service and document processing. In this one-year certificate program, students develop the necessary technical, organizational and interpersonal skills that will enhance their role as an effective member of the office team. With a wide variety of hands-on practical experience and creative thinking skills, graduates are fully trained to meet the demands of today's challenging work environment.

Project Management
Learn how to manage simple to complex projects from start to finish, and become a critical part of an organization’s most exciting achievements. Develop the skills you need to oversee project management activities such as planning, managing scope, costs, time while balancing client expectations. Learn organizational Agility with practices such as Scrum. Establish goals for your project team and lead them to overcome obstacles to achieve success, meeting stakeholders needs. Earn project management education hours towards a variety of certifications: Certified Associate in Project Management (CAPM), Project Management Professional (PMP), Agile Scrum Master (ASM), Risk Management Professional (RMP), or Agile Certified Practitioner (ACP) designations. Interested in taking this program on a part-time basis? It's possible to complete this program while still working full-time and fulfilling your other commitments. 

Supply Chain Management - Global
The Supply Chain Management - Global program prepares students for careers in the fields of logistics, procurement, supply chain and operations. Through extensive practical learning activities, students enhance their knowledge of supply chain concepts applicable to a variety of sectors. Graduates will be well-prepared to support the management of job functions by examining the connections between strategic objectives, stakeholder expectations, and supply chain design, functions, processes and roles; determining the value-added and financial implications of supply chain decisions and design on business profitability, efficiency and stakeholder satisfaction; using risk mitigation tools and strategies; reviewing supply chain activities and transactions for compliance with relevant policies, standards, legal, regulatory and contractual obligations; collaborating with, and using leadership and communication skills to build strategic relationships with a diversity of stakeholders. This program has been approved for advanced standing towards attaining the Certified SCMP Designation. Interested in taking this program on a part-time basis? It's possible to complete this program while still working full-time and fulfilling your other commitments. 

Business is ever evolving to include more and more information technology (IT) resources for staff which allows for increased productivity in the workplace. This two-semester Ontario College Certificate program enables you to gain the critical knowledge and skills required to configure and troubleshoot end user computers, server operating systems, infrastructure services, and networks. Students refine their skills by completing activities that are typical in a business setting within an IT support role focusing on client needs.

This program is designed to prepare students with the knowledge, skills and attitudes necessary to perform their role as occupational therapist assistants and physiotherapist assistants (OTAs and PTAs). OTAs and PTAs are primarily responsible for implementation of treatment plans to promote physical functioning or to enhance participation in activities of daily living for individuals with a wide range of health conditions. The program integrates classroom theory with hands-on practical skills learning in living lab settings. To enhance critical thinking, decision making and leadership skills, the program makes use of diverse learning opportunities such as small group case-based learning, simulation exercises, applied learning projects and e-learning. Exposure to clinical experiences across a variety of clinical settings is integrated into the curriculum to ensure students have an opportunity to apply skills in a supervised setting.

This program is designed to train and prepare individuals as qualified fitness and health promotion practitioners working within the fitness, health promotion and lifestyle industry. Graduates are equipped with the skills to accurately assess and monitor health and fitness levels to prepare safe and effective programs that meet clients' goals. As fitness and health promotion practitioners, graduates will provide services and programs to a variety of diverse populations such as healthy individuals, youth, seniors and those medically compromised. The program offers instruction in the areas of anatomy and physiology, fitness assessment and exercise prescription, health promotion, lifestyle coaching and behaviour modification, nutrition, therapeutic exercise, program planning, marketing, leadership and entrepreneurship, motivation and interpersonal skills. Courses will be offered using online components, as well as theory and hands-on application. Students gain valuable field experience during their on-campus internship and field work-integrated learning (WIL) experiences. Students will also have the opportunity to obtain internationally recognized fitness certifications such as Group Fitness Instructor and Personal Trainer.