Certificate in Human Services Foundation

at Conestoga College - Doon Campus Canada

In this two-year diploma, students develop the medical base of knowledge, technical and administrative skills and professional communication expertise required to take on more progressive responsibilities in today's increasingly complex and dynamic health care environment.

With a strong emphasis on problem solving, hands-on application and critical thinking, the Health Office Administration program prepares graduates to confidently assume administrative positions integral to the success of health care organizations. Coursework in medical and dental office management, hospital unit administration, insurance practices, and medical transcription, coupled with current business computing applications, bookkeeping, and office management procedures ensure that graduates are in-demand in a wide variety of health care settings.

In addition to participating in health office simulations, students will have the opportunity to consolidate their skills in the fourth semester of this program in a seven-week (minimum 245 hour) unpaid work placement in a local health care organization.

Do you want to create engaging video content and build a brand for your own business, or someone else's? Conestoga’s one-year graduate certificate in Broadcasting Performance and Digital Media is the program to kickstart your online presence. You will learn how to shoot and edit high-quality video content, write engaging copy and perform on and off camera with confidence. This program is geared to open opportunities for storytellers and content creators of all types and interests. Building on your past education, business experience, or hobby you will create an online presence which includes a website, video series and engaging social media posts leading to opportunities as a vlogger, podcaster or influencer. Taught by faculty with direct industry experience, courses in research, interviewing, on-camera performance, and storytelling give you the skills to work as a multi-media journalist or news anchor. This program is delivered from Conestoga’s state-of-the-art radio and television studios in a hands-on environment and teaches you how to setup a home studio, increasing your opportunities for employment upon graduation. You will also learn what it takes to start your own business as a sole proprietor, when to incorporate, and how to generate leads as a freelancer. No matter what industry or educational background you specialize in, Broadcast Performance and Digital Media will give you the skills to take your online presence to the next level.

Today's manufacturing sector requires highly skilled individuals with in-depth knowledge of current quality assurance and management practices. If you have the desire to be part of a quality movement, and want hands-on experience with the tools to support your career goals, then this program will be of interest to you. This two-semester Quality Assurance Manufacturing and Management Ontario College Graduate Certificate will provide you with the knowledge and techniques to improve the delivery and quality of goods and services. This program focuses on the use of modern quality improvement methods that support the achievement of performance excellence in manufacturing and associated business processes. A combination of theoretical and practical learning opportunities will prepare you for a variety of management and quality assurance organizational opportunities.

Program Outcomes

• Implement and document quality processes that ensure conformance to international quality standards.
• Evaluate the results of experiments for process improvement and product development to form recommendations using various process improvement tools.
• Evaluate quality issues, opportunities, and performance metrics using current and relevant tools such as Statistical Process Control (SPC) and Root Cause Analysis.
• Lead advanced product quality planning activities in an industrial environment using accepted quality assurance techniques including Failure Modes and Effects Analysis (FMEA) and Production Part Approval Process (PPAP).
• Plan the implementation of quality management processes within an industrial organization using accepted philosophies.
• Select the correct device or instrument to accurately measure product parameters and conduct a Measurement System Analysis (MSA).
• Conduct audits for Quality and Environmental systems in order to report findings and recommendations to both internal and external stakeholders.
• Apply test procedures and techniques to confirm that product design requirements are met.
• Communicate technical information effectively to customers and various internal stakeholders in management, engineering, manufacturing, marketing, and sales.
• Interpret information from a variety of technical and specialized sources to support quality processes.

IT infrastructure, including both services and end user computing, continues to move to the data centre. Whether a company is providing that infrastructure for internal use, or to external customers as a service, the analysis, design, implementation and support of that environment is key. This four-semester accelerated program enables students to gain the knowledge and skills required to thrive in this highly dynamic environment. Skills will be developed in the critical IT areas of infrastructure planning, deployment and management. Students will apply new skills and knowledge in operating systems, networks and virtualization to standard industrial use cases and collaborative projects. To facilitate optimal learning and knowledge transfer for the workplace, all practical work is completed in learning labs that meet industry virtual and network environment standards. This program is suitable for individuals looking to add practical experience to their current education, or further develop and enhance their IT skills for advancement in their field.

Want to turn your passion for games into a fulfilling career? Start with Conestoga's two-year diploma program in Game – Design, where you will learn how to create games, apps, and simulations for use in the games industry, entertainment, education, and beyond. Located in the technology hub of the country, Game - Design places you in the middle of the action with access to industry standard software and technology. Taught by faculty with extensive experience in the game world, this program is designed to provide you with a strong set of skills and knowledge for game design, gameplay programming, and employment across various parts of the production pipeline. Through individual and collaborative projects, the program also offers the chance to build a portfolio of original work, and a field placement opportunity to help you take your first steps into the industry.

Public service is service that is performed for the benefit of the public or its institutions, usually through employment in either a government or a non-profit organization. This graduate certificate program provides students with the skills, knowledge and practical experience critical to a career in public service. Students will learn about the inner workings of government at the municipal, provincial and federal levels. The program will address issues such as public ethics, policy formulation, government and public sector structures, leadership, and management. Through the program, students will develop skills in critical thinking, analytical communications and problem-solving to pursue a career as a public servant. The optional co-op stream includes one co-op work term.

Applying to the Co-op Stream

• All applicants apply to the non co-op program. Students will be informed of the application deadline and process to apply for the Co-op Stream. Labour market conditions determine co-op seats in optional co-op programs. Every student who meets academic eligibility requirements may not be admitted to the co-op stream.
• To be considered for admission to the co-op stream, students are required to achieve a minimum overall SWA of 3.75 (80% session weighted average) with no dropped or failed courses.

Co-op Information

• Co-op programs add value to your education. Earn while you apply what you learn in a real workplace environment. See the Co-op webpages for more details.
• The College cannot guarantee co-op employment. All co-op students are required to conduct an independent co-op job search in addition to the supports and services provided by the Department of Co-op Education.
• Students are responsible for their own transportation and associated costs in order to complete work term requirements. Work locations may not always be readily accessible by public transportation.

In an increasingly complex working environment, the services of a competent human resources professional are highly valued. Thriving organizations employ these practitioners to manage their most important resource: the people who make things happen. The optional co-op stream includes one co-op work term.

Courses in this program are based on the Human Resource Professionals Association (HRPA) competency framework and meet the academic requirements for the HRPA designation.

Applying to the Co-op Stream:

• All applicants apply to the non co-op program. Students will be informed of the application deadline and process to apply for the Co-op Stream. Labour market conditions determine co-op seats in optional co-op programs. Every student who meets academic eligibility requirements may not be admitted to the co-op stream.
• To be considered for admission to the co-op stream, students are required to achieve a minimum overall 85% session weighted average with no dropped or failed courses during the term that occurs two terms prior to the co-op work term.

Co-op Information:

• Co-op programs add value to your education. Earn while you apply what you learn in a real workplace environment. See the Co-op webpages for more details.
• The College cannot guarantee co-op employment. All co-op students are required to conduct an independent co-op job search in addition to the supports and services provided by the Department of Co-op Education.
• Students are responsible for their own transportation and associated costs in order to complete work term requirements. Work locations may not always be readily accessible by public transportation.

Financial Technology
The field of financial technology is evolving as it responds to the challenges facing the 21st century financial sector. This means that professionals employed in the field must be equipped to support diverse client groups such as individuals and company-based financial institutions. If you have a background in the computer industry, finance or other related fields, and are ready to attain in-depth competencies to help consumers and businesses track, manage, and facilitate their finances, this Ontario College Graduate Certificate program will be of interest to you. Through a variety of projects, case studies and interactive learning opportunities, and using current and relevant resources to support the latest trends in financial technology, you will develop the skills needed to help individuals and businesses secure their finances. You will study topics such as applications, emerging market trends, artificial intelligence, entrepreneurship and management. In just eight months, graduates will be job-ready to take the lead in the financial technology industry in various roles such as Business Analyst, Blockchain Business Analyst, Financial Technologist and other roles related to financial technology.

Project Management
Learn how to manage simple to complex projects from start to finish, and become a critical part of an organization’s most exciting achievements. Develop the skills you need to oversee project management activities such as planning, managing scope, costs, time while balancing client expectations. Learn organizational Agility with practices such as Scrum. Establish goals for your project team and lead them to overcome obstacles to achieve success, meeting stakeholders needs. Earn project management education hours towards a variety of certifications: Certified Associate in Project Management (CAPM), Project Management Professional (PMP), Agile Scrum Master (ASM), Risk Management Professional (RMP), or Agile Certified Practitioner (ACP) designations. Interested in taking this program on a part-time basis? It's possible to complete this program while still working full-time and fulfilling your other commitments. 

Business Administration - Accounting is one of five business administration programs at Conestoga College. Students in this advanced diploma program acquire the knowledge and skills necessary for careers in an intermediate-level accounting position, along with the fundamentals necessary for advancement to managerial positions. Advanced financial accounting, managerial skills, cost-accounting systems and controls, computerized accounting and income tax knowledge are emphasized. Students learn computer skills in up-to-date labs, gaining familiarity with current versions of accounting software and other business software.

This program is designed for graduates of technical degrees or diplomas to explore further studies across the realm of energy management. You will gain an understanding of various technologies and means of power generation through simulated software and theoretical studies. In this program, you will have the opportunity to explore how core technologies in gas and steam are combined with renewable energy sources such as solar and wind. Theoretical calculations in thermodynamic heating systems are compared with actual field measurements in heating systems to provide you with ample practice opportunities in applied utilities management strategies, where energy management and conservation strategies are assessed as part of utilities optimization. The program helps you develop leadership skills, and the ability to manage complex industrial processes and teams effectively to meet business goals. You will study quality assurance and process and project management with a focus on meeting challenges in an industrial environment from operational and strategic perspectives. During your final semester you will participate in a capstone course where you will work in teams to collaborate, plan and execute a full energy consumption analysis and develop a proposal for energy efficiency improvements for a company incorporating studies and methods you have learned over the prior three semesters.