Graduate Certificate in Health Care Administration and Service Management

at Conestoga College - Doon Campus Canada

This unique two-year graduate certificate program is geared to experienced internationally educated nurses holding a four-year bachelor's degree in nursing. The program will support you in acquiring essential nursing knowledge and skills required to practice within the Canadian healthcare system, with a focus on caring for seniors throughout the continuum of care. You will learn from experienced nursing faculty in active learning environments such as state-of-the-art nursing laboratories and immersive simulation suites. Emphasis is placed on development of professional practices including nursing assessment, intervention, care planning, and critical inquiry and evidence-informed decision making. The program is developed based on the College of Nurses of Ontario professional standards and entry to practice competencies for Registered Nurses. Learning of Canadian nursing practices will occur through a variety of evaluation methodologies including, scholarly writing, case studies, projects, presentations, and simulated patient encounters. You will apply theory to practice during field placement in diverse healthcare settings including medicine, surgery, complex continuing care, and long-term care. This program provides you with extensive hands-on clinical experience, including over 400 placement hours. In addition, in preparation for the nursing registration examination, you will complete NCLEX and OSCE style courses.

Global Business Management
The Global Business Management graduate program provides an internationally-focused body of knowledge and skills for individuals interested in extending their business understanding beyond the domestic environment. The curriculum emphasizes the skills and knowledge necessary to operate in different roles within international cultural, legal and political contexts. This broad-based program will explore the field of management both in theory and through practical applications considering different organizational lenses. Graduates will be eligible to apply for the FITT (Forum for International Trade Training) diploma, and the CITP (Certified International Trade Professional) designation (subject to one year of work experience).

Global Hospitality Management
The Global Hospitality Management graduate certificate program is open to international students with a background in hospitality. This program will complement an already earned diploma or degree in business, hospitality or a related field, and enable applicants to gain a work visa in Canada. Graduates of the Global Hospitality Management program will develop more management and operational ability specific to the hospitality industry and provide graduates with opportunities to obtain a supervisory or management level position in hospitality organizations. The program will focus on essential management and operational areas needed in hospitality organizations through an exploration of theory and practice in the field of management. Students will earn a TrainCan Food Safety Certificate, Smart Serve (responsible alcohol service) Certificate, and WHMIS as part of the core curriculum. The optional co-op stream includes one co-op work term instead of the Guided Career Management course.

Financial Technology
The field of financial technology is evolving as it responds to the challenges facing the 21st century financial sector. This means that professionals employed in the field must be equipped to support diverse client groups such as individuals and company-based financial institutions. If you have a background in the computer industry, finance or other related fields, and are ready to attain in-depth competencies to help consumers and businesses track, manage, and facilitate their finances, this Ontario College Graduate Certificate program will be of interest to you. Through a variety of projects, case studies and interactive learning opportunities, and using current and relevant resources to support the latest trends in financial technology, you will develop the skills needed to help individuals and businesses secure their finances. You will study topics such as applications, emerging market trends, artificial intelligence, entrepreneurship and management. In just eight months, graduates will be job-ready to take the lead in the financial technology industry in various roles such as Business Analyst, Blockchain Business Analyst, Financial Technologist and other roles related to financial technology.

Project Management
Learn how to manage simple to complex projects from start to finish, and become a critical part of an organization’s most exciting achievements. Develop the skills you need to oversee project management activities such as planning, managing scope, costs, time while balancing client expectations. Learn organizational Agility with practices such as Scrum. Establish goals for your project team and lead them to overcome obstacles to achieve success, meeting stakeholders needs. Earn project management education hours towards a variety of certifications: Certified Associate in Project Management (CAPM), Project Management Professional (PMP), Agile Scrum Master (ASM), Risk Management Professional (RMP), or Agile Certified Practitioner (ACP) designations. Interested in taking this program on a part-time basis? It's possible to complete this program while still working full-time and fulfilling your other commitments. 

This two-year diploma program is designed to prepare students with the knowledge and skills to practice evidence-informed hearing healthcare and to function as an integral member of the interprofessional health- care team. Graduates of the program will have demonstrated the necessary patient-focused skills to manage the needs of the hard of hearing. The program provides a rich learning environment that utilizes classroom education, laboratory simulation, various interprofessional exercises, and clinical exposure to hone competency. The course work is designed to ensure the student is capable to assess hearing and provide hearing patients with appropriate rehabilitation options – in particular, the selection and fitting of today’s technologically-advanced hearing aids. Additionally, the course work will prepare the student to manage minor hearing aid and earmold repairs and modifications. It will prepare students with the knowledge, skills, attitudes and critical thinking ability for proficiency within a hearing healthcare environment. After successful completion of the program, graduates are eligible to write national/provincial examinations and to complete 1000 hours of supervised internship through the Association of Hearing Instrument Practitioners (AHIP).

Quality Assurance - Manufacturing and Management
Today’s manufacturing sector requires highly skilled individuals with in-depth knowledge of current quality assurance, problem solving, and management practices. If you have the desire to be part of a quality movement, and want hands-on experience with the tools to support your career goals, then this program will be of interest to you. This two-semester Quality Assurance Manufacturing and Management Ontario College Graduate Certificate will provide you with the knowledge and techniques to improve the delivery and quality of goods and services. This program focuses on the use of modern quality improvement and problem solving methods that support the achievement of performance excellence in manufacturing and associated business processes. A combination of theoretical and practical learning opportunities will prepare you for a variety of management and quality focused career opportunities.

Process Quality Engineering
This advanced-level graduate certificate program provides individuals with the knowledge and techniques to improve the delivery and quality of products and services. The material that is taught in this program can be applied within any area of an organization. The focus of this program is on the achievement of performance excellence through the use of modern quality improvement methods. The program develops the skills required to perform process quality roles in a broad range of organizations and sectors.The program content aligns favourably with selected American Society of Quality's (ASQ) Bodies of Knowledge. This program is non-industry specific as it provides the proficiencies demanded by organizations in today’s market place.

The program curriculum is designed for students who wish to concentrate on the health sciences field and prepares students for application to Conestoga College's School of Health Sciences advanced diploma or degree programs (Respiratory Therapy, McMaster University Bachelor of Science in Nursing, Bachelor of Applied Health Information Science, Bachelor of Environmental Public Health, etc.). Students wishing to apply to Biotechnology Technician, Fitness and Health Promotion, Hearing Instrument Specialist, Practical Nursing, Nutrition and Food Service Management, Paramedic, Personal Support Worker, and Occupational Therapist Assistant/Physiotherapist Assistant programs are still able to do so by taking either the one-year Pre-Health Sciences Pathway to Certificates and Diplomas or upon completion of this one-year Pre-Health Sciences Pathway to Advanced Diplomas and Degrees.

Students will be introduced to the health sciences field, to college life and college workload, and will be able to increase their competitiveness to support their application to health sciences advanced diploma or degree programs.

Note for international students: the Pre-Health Sciences Pathway to Advanced Diplomas and Degrees is a pathway for international students interested in studying in either the Bachelor of Applied Health Information Science degree or the Bachelor of Environmental Public Health degree ONLY. Students interested in studying in a health science-related two-year diploma program should apply to the Pre-Health Sciences Pathway to Certificates and Diplomas.

This Bachelor of Community and Criminal Justice is a four-year, paid co-op degree program that emphasizes the importance of individual values, principled leadership, and inter-professional and multi-sector collaboration to address both individual and societal issues related to crime, community safety and community wellbeing. Our program is anchored to a strong foundation in values, service and action, and draws from a rich network of community and institutional collaborators and partners. Through an intentionally designed learning journey, students are exposed to ideas and they learn skills that will enable them to contribute and adapt to changing needs and demands. Our “ecological” focus on individuals, groups, organizations and society helps students tackle the increasing complexity of the community safety landscape. Our combination of classroom based and work integrated learning forms a “bridge to practice”, so students can develop the capabilities that will position them as preferred graduates for the labour market of the next decade.

Senior management require strong administrative and analytical support, relying on assistants, business, and office managers with technical competency, superior organizational skills, the ability to manage conflicting demands and a variety of responsibilities. Graduates will be able to coordinate activities on the executive's behalf and ensure the executive successfully navigates through a multitude of functions and responsibilities. Students will complete courses designed to develop proficiency in the use of integrated software and financial processes, apply managerial principles and processes, strengthen verbal and written communication, and develop expertise in administrative procedures and processes. Graduates of this program will be ready to become integral parts of the leadership team in any business by providing support for the activity of the senior executive group.

Process Quality Engineering
This advanced-level graduate certificate program provides individuals with the knowledge and techniques to improve the delivery and quality of products and services. The material that is taught in this program can be applied within any area of an organization. The focus of this program is on the achievement of performance excellence through the use of modern quality improvement methods. The program develops the skills required to perform process quality roles in a broad range of organizations and sectors.The program content aligns favourably with selected American Society of Quality's (ASQ) Bodies of Knowledge. This program is non-industry specific as it provides the proficiencies demanded by organizations in today’s market place.

Project Management
Learn how to manage simple to complex projects from start to finish, and become a critical part of an organization’s most exciting achievements. Develop the skills you need to oversee project management activities such as planning, managing scope, costs, time while balancing client expectations. Learn organizational Agility with practices such as Scrum. Establish goals for your project team and lead them to overcome obstacles to achieve success, meeting stakeholders needs. Earn project management education hours towards a variety of certifications: Certified Associate in Project Management (CAPM), Project Management Professional (PMP), Agile Scrum Master (ASM), Risk Management Professional (RMP), or Agile Certified Practitioner (ACP) designations. Interested in taking this program on a part-time basis? It's possible to complete this program while still working full-time and fulfilling your other commitments. 

Global Business Management
The Global Business Management graduate program provides an internationally-focused body of knowledge and skills for individuals interested in extending their business understanding beyond the domestic environment. The curriculum emphasizes the skills and knowledge necessary to operate in different roles within international cultural, legal and political contexts. This broad-based program will explore the field of management both in theory and through practical applications considering different organizational lenses. Graduates will be eligible to apply for the FITT (Forum for International Trade Training) diploma, and the CITP (Certified International Trade Professional) designation (subject to one year of work experience).

Supply Chain Management - Global
The Supply Chain Management - Global program prepares students for careers in the fields of logistics, procurement, supply chain and operations. Through extensive practical learning activities, students enhance their knowledge of supply chain concepts applicable to a variety of sectors. Graduates will be well-prepared to support the management of job functions by examining the connections between strategic objectives, stakeholder expectations, and supply chain design, functions, processes and roles; determining the value-added and financial implications of supply chain decisions and design on business profitability, efficiency and stakeholder satisfaction; using risk mitigation tools and strategies; reviewing supply chain activities and transactions for compliance with relevant policies, standards, legal, regulatory and contractual obligations; collaborating with, and using leadership and communication skills to build strategic relationships with a diversity of stakeholders. This program has been approved for advanced standing towards attaining the Certified SCMP Designation. Interested in taking this program on a part-time basis? It's possible to complete this program while still working full-time and fulfilling your other commitments.