Graduate Certificate in Quality Assurance - Manufacturing and Management & Project Management (Bundle Program)

at Conestoga College - Waterloo Campus Canada

In this two-semester program, you study and practice carpentry skills related to the interior and exterior construction of residential and light-commercial buildings. The focus of the program is to provide graduates with the skills to gain entry-level employment in residential and commercial construction. The program provides students with safety training (general and specific) and skills development in a number of the construction areas. Graduates may be eligible to enter directly into the second year of the Carpentry and Renovation Technician diploma program.

Information Technology is an ever-changing field with two of these new areas of expertise being Virtualization and Cloud Computing. Organizations have started to replace physical computers (servers and desktops) in their organizations with ‘virtual machines’. The virtualization strategy allows companies to replace existing hardware driving cost savings and reduction of infrastructure support. Furthering this, companies are also starting to purchase or lease cloud services as a means of provisioning services without any onsite installations of hardware. In order to help organizations succeed, specialist skills in these fields are required. This two-semester Ontario College Graduate Certificate program concentrates on hands-on experiential practices and techniques commonly employed in Virtualization and Cloud Computing. You will gain valuable skills and knowledge in systems, infrastructure services, cloud technologies, as well as systems architecture methodologies. Graduates will have the skills required to move into more senior IT and Data Centre positions.

This program provides students with an overview of the hospitality and tourism industry along with entry-level management skills for this very diverse and integrated industry. Students will receive a broad base of business and entrepreneur skills ensuring a strong understanding of financial, customer service, marketing, and the human resources aspects of the industry. The optional co-op stream includes one co-op work term.

Program Outcomes

• Support an industry and workplace service culture by adopting a positive attitude and professional decorum, accommodating diverse and special needs, and contributing as a team member.
• Deliver customer service and solutions that anticipate, meet and/or exceed individual expectations, as well as organizational expectations, standards and objectives.
• Use marketing concepts, market research, social networks, sales strategies, relationship management skills and product knowledge to promote and sell tourism products, services and customer experiences.
• Apply business principles as well as basic accounting, budgeting, financial and administration skills to support the effective management and operation of a variety of organizations delivering tourism products and services.
• Comply with relevant organization and workplace systems, processes, policies, standards, legal obligations and regulations, and apply risk management principles, to support and maintain efficient, safe, secure, accessible and healthy tourism operations.
• Use appropriate technologies to enhance the quality and delivery of tourism products, services and customer experiences, to measure the effectiveness of tourism operations and to participate in tourism development.
• Keep current with tourism trends and issues, and interdependent relationships in the broader tourism industry* sectors to improve work performance and guide career development.
• Use leadership, teamwork, conflict and relationship management skills and tools, as well as knowledge of organizational behaviour, employment standards and human rights to contribute to a positive work environment.
• Respond to issues and dilemmas arising in the delivery of tourism products, services and customer experiences by using and promoting ethical behaviour and best practices of corporate social responsibility and environmental sustainability
• Organize new tourism products for clients based on an analysis of local and international destinations to establish connections with industry leaders.
• Examine economic, political, social, global and intercultural factors that influence the management of travel services, marketing strategies, customer retention and sales programs.

Applying to the Co-op Stream

• All applicants apply to the non co-op program. Students will be informed of the application deadline and process to apply for the Co-op Stream. Labour market conditions determine the number of co-op seats in optional co-op programs. Every student who meets academic eligibility requirements may not be admitted to the co-op stream.
• To be considered for admission to the co-op stream, students are required to achieve a minimum 70% session weighted average, with no dropped or failed courses during the term that occurs two terms prior to the co-op work term.

Co-op Information

• Co-op programs add value to your education. Earn while you apply what you learn in a real workplace environment. See the Co-op webpages.
• The College cannot guarantee co-op employment. All co-op students are required to conduct an independent co-op job search in addition to the supports and services provided by the Department of Co-op Education.
• Students are responsible for their own transportation and associated costs in order to complete work term requirements. Work locations may not always be readily accessible by public transportation.

Computer-aided design or CAD programs are utilized in just about every business today to keep a company on the cutting edge of technology. These popular CAD programs are being used in the manufacturing, design, and architectural areas. In this program, a strong emphasis is placed on creating and altering CAD drawings from blueprint/schematic drawings. Completion of the program will give students the skills required for entry level positions as a draftsperson in organizations that include mechanical, design, or architectural areas. It will also enhance the existing skill sets of students to increase employability. This program will be delivered at the same time each weekday over two semesters to support progressive learning.

Program Outcomes

• Communicate clearly and concisely in written and oral form using appropriate formal and informal vocabulary and formats.
• Demonstrate professional conduct which adheres to current professional standards and expectations.
• Interpret and prepare various types of drawings and other related technical documents that support development, manufacturing and installation in sectors such as mechanical, design and architecture.
• Use current and emerging technologies, such as CADD, to support the implementation of projects.
• Contribute to the application of quality control and quality assurance procedures to meet organizational standards and requirements.
• Complete all work using best practices in workplaces to maintain standardization and ensure industry compliance.

Information Technology Network Security

Information technology and network infrastructure are targets for malicious activity on a regular basis. News reports about data breaches, security violations, privacy failures and other infrastructure failures highlight a growing threat to business and personal information. This one-year, full-time, graduate certificate program is designed to address this growing threat to our network infrastructure. It will provide students with the security background in network technologies, computing hardware, operating and protocols, to harden and further secure such systems from attack. Students will learn to identify threats through audits and supporting technical methods, as well as evaluate and develop appropriate policies to support a strong organizational security posture. This program offers skills that allow graduates to evaluate risk and design infrastructure solutions that keep a business's code, data and network systems safe. Students benefit from specialized courses taught by highly qualified industry experts and as a result, should expect to have classes scheduled up until 8:00 p.m.

Virtualization and Cloud Computing

Information Technology is an ever-changing field with two of these new areas of expertise being Virtualization and Cloud Computing. Organizations have started to replace physical computers (servers and desktops) in their organizations with ‘virtual machines’. The virtualization strategy allows companies to replace existing hardware driving cost savings and reduction of infrastructure support. Furthering this, companies are also starting to purchase or lease cloud services as a means of provisioning services without any onsite installations of hardware. In order to help organizations succeed, specialist skills in these fields are required. This two-semester Ontario College Graduate Certificate program concentrates on hands-on experiential practices and techniques commonly employed in Virtualization and Cloud Computing. You will gain valuable skills and knowledge in systems, infrastructure services, cloud technologies, as well as systems architecture methodologies. Graduates will have the skills required to move into more senior IT and Data Centre positions.

Computer Programmer is a two-year diploma program designed for students who wish to learn the latest skills needed by business application developers in industry, but want to graduate sooner than allowed by the three-year Computer Programmer/Analyst program. The program emphasizes problem-solving skills using the latest versions of Microsoft, Java and open-source software to develop business and web applications. Object-oriented analysis, design, agile methodologies and programming techniques are mastered and applied throughout the program. 

Students learn through a combination of theory and practice, applying their knowledge to hands-on assignments and challenging projects. Complementary courses in areas such as mathematics, accounting and communications support the core IT courses. All of these skills are then applied to a capstone group project in the last year in which students build a major business application, providing them with experience of the complete application development cycle.

Now is the time to consider a career in the electrical trades. Contractors and industry are always looking for people with solid foundational skills. The electrical trades offer a rewarding, fast-paced career; one in which you can play an essential role as a team member with an electrical contractor or within a manufacturing facility working with innovative technology. If you love working with your hands and are a creative problem solver, this program is for you. Electrical Techniques is a two semester Ontario College Certificate program which will teach you how electricity works, how to interpret code rules, read blueprints, and how electronics are used in today's high tech world. The faculty are licensed electricians and they will instruct you in dedicated electrical shops. Small class sizes and availability of equipment for everyone enable you to spend significant time with tools in your hands learning the skills that will make the difference in your career.

The Electrical Techniques program includes academic upgrading, opening doors for you if you decide to continue your education at Conestoga College. You could choose to apply to any School of Trades programs or apply to the second semester of the Electrical Industrial Technician diploma program (#1154). The Electrical Techniques program is a great choice if you want to explore the career opportunities that the skilled trades have to offer, get job ready skills or pursue a new found passion for electrical technology.

Program Outcomes:-

• Assist in the interpretation and preparation of electrical drawings including other related documents and graphics
• Analyze and solve simple technical problems related to basic electrical systems by applying mathematics and science principles
• Use and maintain test and instrumentation equipment
• Assemble basic electrical circuits and equipment to fulfill requirements and specifications under the supervision of a qualified person
• Assist in the installation and troubleshooting of basic electrical machines and associated control systems under the supervision of a qualified person
• Assist in testing and troubleshooting electrical and electronic circuits, equipment, and systems by using established procedures under the supervision of a qualified person
• Assist in the troubleshooting of control systems under the supervision of a qualified person
• Use computer skills and tools to solve basic electrical related problems
• Assist in conducting quality assurance procedures under the supervision of a qualified person
• Assist in the preparation and maintenance of records and documentation systems
• Install and assist in testing telecommunication systems under the supervision of a qualified person
• Apply health and safety standards and best practices to workplaces
• Perform tasks in accordance with relevant legislation, policies, procedures, standards, regulations, and ethical principles
• Apply basic electrical cabling requirements and install and test system grounding for a specified number of applications under the supervision of a qualified person
• Identify problems and troubleshoot electrical systems under the supervision of a qualified person
• Assist in the selection of electrical equipment, systems, and components to fulfill the requirements and specifications under the supervision of a qualified person

The Health Care Administration and Service Management program will provide those with health-care credentials with leadership theories and practical applications specific to the health-care environment. The curriculum is geared toward providing a wide base of professional skills in a health-care context such as finance, communication, human resources, leadership, operations, and critical thinking.

This program is designed for graduates of technical degrees or diplomas to explore further studies across the realm of energy management. You will gain an understanding of various technologies and means of power generation through simulated software and theoretical studies. In this program, you will have the opportunity to explore how core technologies in gas and steam are combined with renewable energy sources such as solar and wind. Theoretical calculations in thermodynamic heating systems are compared with actual field measurements in heating systems to provide you with ample practice opportunities in applied utilities management strategies, where energy management and conservation strategies are assessed as part of utilities optimization. The program helps you develop leadership skills, and the ability to manage complex industrial processes and teams effectively to meet business goals. You will study quality assurance and process and project management with a focus on meeting challenges in an industrial environment from operational and strategic perspectives. During your final semester you will participate in a capstone course where you will work in teams to collaborate, plan and execute a full energy consumption analysis and develop a proposal for energy efficiency improvements for a company incorporating studies and methods you have learned over the prior three semesters.

Software Engineering Technician is a two-year program that teaches the skills required to write computer software while developing problem-solving skills using a variety of computer languages in a technical programming environment. Software Engineering Technician Program Highlights:· Broad base of languages and technologies, including web development, databases, and cyber security· Focused, hands-on approach· One of the strongest programs of its type in Ontario The Software Engineering Technician program at Conestoga is most suitable for students who have significant exposure to the software industry but do not have the relevant academic credentials. This program is also suitable for students who are time limited to two-year diplomas. All other students interested in careers in software should instead consider the three-year Software Engineering Technology program.