Advanced Diploma in Supply Chain and Operation Management in Business Administration (Co-op Optional)

at Durham College - Oshawa Campus Canada

This program is approved by the ADR Institute of Ontario (ADRIO) and students in the program receive a 16-month student membership with ADRIO. This program is also approved by the Ontario Association for Family Mediation (OAFM) and Family Dispute Resolution Institute of Ontario (FDRIO).

If you are a university or college graduate or a professional wishing to gain additional conflict resolution skills, as well as an Ontario college graduate certificate, this program will provide you with the tools, knowledge, and practice to effectively negotiate, analyze and resolve conflict in various settings such as:

• Workplace
• Family
• Community
• Education
• Health care
• Human resources
• Justice
• Advocacy

This program also offers an experiential learning component that enables you to participate in the operation of Campus Conflict Resolution Services.

Program Learning Outcomes

• Complete all work in a manner consistent with professional ethics and practice, mediation process and skills, a respect for self, others, and relevant law and legislation.
• Adhere to legal and professional ethics in the practice of delivering services to de-escalate, prevent, and resolve conflict.
• Recognize and analyze conflict situations.
• Determine the nature and degree of conflict within informal and formal settings by assessing client relationships and interactions.
• Select and apply appropriate conflict resolution and negotiation skills and techniques to enable parties to prevent and/or resolve conflicts.
• Resolve differences within workplaces, communities, and families by utilizing interest-based conflict resolution skills and techniques.
• Engage in reflective practice to build skill and professional competency.
• Create and implement personal and professional development plans to achieve ongoing competence in the practice of mediation and/or alternative dispute resolution professional practice.
• Analyze and produce documents required in the practice of mediation and/or alternative dispute resolution.
• Produce documents required in the practice of conflict resolution and mediation according to industry standards.
• Collaborate with colleagues, clients, and other stakeholders to enhance professional working relationships.
• Collaborate with colleagues, clients, and community to enhance professional working relationships.
• Apply knowledge of specialized substantive and procedural laws as they relate to mediation and/or alternative dispute resolution.
• Work within the legal parameters and the scope of practice for conflict resolution practitioners by following relevant substantive and procedural laws.
• Utilize time management, project management, and administration skills to meet client needs.
• Utilize management and administration skills in a mediation and/or alternative dispute resolution practice.
• Conduct intake meetings to gather, screen, and disseminate information required to identify issues, uncover interests, and determine the appropriate approach for resolving differences.
• Conduct interviews to gather, screen, and disseminate information required in mediation and/or alternative dispute resolution situations.
• Facilitate discussion with clients to explore the options and associated processes for resolving family disputes.
• Explain the process, principles, techniques and significance of mediation and/or alternative dispute resolution and how they apply to family disputes.
• Contribute to collaborative discussion about the application of restorative justice principles as viable alternatives for repairing harm and restoring relationships.

It is estimated that about one per cent of Canada’s population has a developmental disability, requiring support from people who are interested in making a difference in the lives of others through advocacy and education. Developmental service workers are fully committed to ensuring that people with developmental disabilities receive the support they need to lead fulfilling lives as active members of their communities.
A developmental service worker (DSW) supports people in all stages of life who have a developmental disability. They focus on helping people experience satisfying and rich quality of lives as active and valued members of their communities. DSWs have core values which focus on social justice, empowerment, dignity, self-worth, human relationships and integrity.As a student in this program, you will learn how to develop and implement support plans that encourage the development of meaningful and relevant skills, self determination, full community participation and healthy lifestyles. You will also learn how to support families in which a member has a development disability. Finally you will learn the skills necessary to advocate with and for people with developmental disabilities.

This program is designed to provide a balance between strong technical skills and artistic vision. With an emphasis on effective composition and meaningful content you will explore a variety of topics including:

• Colour
• Image storage
• Light
• Optics

This program also emphasizes critical thinking by requiring you to:

• Examine past solutions
• Explore new and more efficient techniques
• Learn how to use technology confidently and safely.

The curriculum combines creative theory, technical language and practical experience through the use of state-of-the-art hardware and software. Courses are focused on a variety of techniques including image capture and processing as well as entrepreneurial skills

NOTE: Students enrolling in this program are required to purchase their own laptop. For specific hardware and software requirements for this program click here.

Helping people of all ages to engage in recreation and leisure programs and events is at the heart of a career in recreation and leisure. This program provides you with the skills and experience to start your career in government, non-profit and commercial recreation organizations. You will learn how to use industry-standard records management software. With an interesting blend of management training, program and event planning, implementation, and evaluation, and customer service, recreation and leisure professionals provide healthy, well-rounded lifestyle opportunities for community members to connect, play, and grow.

This popular program provides students with the leadership skills and training required to strategically plan, implement, evaluate and manage programs for community members of all ages and abilities, prepare budgets, raise funds, manage staff, and market activities with teams of volunteers and other recreation and leisure service providers.
As a graduate, you can pursue an exciting and rewarding career offering recreation programs to community members of all ages and abilities. As such, you will study:

• Community development
• Facility management
• Fundraising for sport
• Outdoor recreation
• Program and event management
• Recreation for diverse populations

You will have the opportunity to obtain HIGH FIVE certifications in Principles of Healthy Child Development (PHCD) and Quality Experience Scanning Tool 2 (QUEST 2) from Parks and Recreation Ontario, as well as other workshops and certifications embedded within the program. In addition, you will learn about Active Network and Intelligenz recreation management software, which is used extensively in the Canadian recreation industry.

This two-semester pathway is designed for individuals interested in pursuing various science and engineering programs at Ontario Tech University (Ontario Tech). This option offers opportunities to refine essential skills and develop foundational knowledge in the areas of science, mathematics, and communication, which are necessary for admission into future post-secondary programs. Some General Arts and Science courses are also transferable to other post-secondary programs. This pathway has the added benefit of helping students become better acquainted with post-secondary life, workload, and expectations.

Accredited by the Law Society of Ontario (LSO), this program qualifies graduates to apply to write the LSO’s licensing examination, successful completion of which qualifies the graduate to become an LSO member as a professional, licensed paralegal. Unique to Ontario, the paralegal profession was established to provide affordable legal representation and access to the justice system for people who find themselves facing charges under provincial law or some Criminal Code provisions; those who require legal assistance in dealing with government agencies and tribunals in areas such as human rights, social assistance, immigration and workers compensation; and those who are embroiled in disputes involving residential tenancies or small claims court.

Whether you provide paralegal services in your own professional capacity, as a member of a law or paralegal firm, or as an employee of a government agency, your passion and integrity combined with extensive skills and knowledge, will make you the ideal legal representative for those challenged by the law.

The Esthetician – Spa Management program uses a holistic approach to teach students the skills required to build a career in the growing spa industry. If you love working with people and have a desire to help individuals boost their self-esteem, this program will provide you the skills, confidence and experience to hit the ground running. By focusing on techniques in the areas of manicure and pedicure technologies, waxing, facials, body treatments, as well as makeup corrective techniques, you will benefit from a hands-on learning approach, and have the opportunity to hone your skills in the fully operational DC Spa. Open to the public, the DC Spa features state-of-the-art learning facilities and equipment to provide you with real-life work experience.

Our Esthetician - Spa Management program provides vocational hands-on skills plus business management training so you can be job-ready upon graduation. Hands-on courses focus on manicure and pedicure technologies, waxing, body treatments and facial techniques, which include medical esthetic technologies.  Business training includes: retail operations and spa management, communications, spa marketing and client-care protocols.  You will gain real-world experience during your onsite Durham College Spa work placement, where you will deliver spa services to the public while planning, organizing, controlling and leading day-to-day retail operations, spa marketing strategies and managerial duties.

In order to participate in the lab component of the program uniforms must be worn at all times.  Students must meet the pre-lab requirements in order to receive their uniform.

With the rate of Ontarians living with Autism Spectrum Disorder (ASD) continuing to rise, so is the need for skilled professionals who are prepared to use evidence-based interventions to support individuals, as well as their families and caregivers. In this program, which focuses on children, older youth and adults in a variety of settings, students will develop expertise in the collaborative design, implementation and evaluation of effective behavioural intervention plans, according to the principles of Applied Behaviour Analysis. They will also gain valuable work experience through two supervised field placements.

Human resources (HR) professionals work in partnership with business managers to take care of the company’s largest asset – its employees. To help a business run, HR staff provide advice to department supervisors on a range of employee relations issues; design and deliver a range of programs and services focused on individual and team needs; and create company policies that support and promote a workplace culture based on fairness, equity and personal growth. You will acquire skills in the effective use of industry-standard software and learn from professors who are connected to industry. As a student, you will have the opportunity to interact directly with industry professionals and to participate in hands-on learning opportunities.

This two-year diploma program includes courses that qualify towards the academic component of either the Certified Human Resources Professional Designation (CHRP) designation granted by the Human Resources Professionals Association (HRPA). Additional courses are required to meet the full academic component of these professional certifications.

Human resources (HR) professionals serve as strategic partners in today’s business environment. They work closely with management colleagues at all levels of a company on a variety of project-based and proactive initiatives. Many roles are performed by HR professionals including the following:

• Advocating on a variety of staff issues
• Developing and implementing company policies, procedures, programs and services
• Giving advice and counsel to corporate executives, line managers and employees

This program will develop your skills, knowledge and abilities in the following areas:

• Compensation management
• Computer applications for HR professionals
• Intro to HR management
• Organizational behaviour for HR professionals
• Recruitment and selection
• Training and development

This two-year diploma program includes courses that qualify towards the academic component of the Certified Human Resources Professional (CHRP) designation.  Additional courses are required to meet the full academic component of this professional certification.

PROGRAM LEARNING OUTCOMES

1. Participate in the recruitment, selection, and retention of employees.
2. Participate in performance management processes.
3. Participate in the planning, delivery, and evaluation of employee orientation, training, and development programs.
4. Contribute to an organisation's success through effective employee relations.
5. Assist with the administration and communication of the organisation's total compensation plan.
6. Participate in organisational health and safety policies and practices.
7. Apply current and emerging information technologies to support the human resources function.
8. Implement organisational development strategies aimed at promoting organisational effectiveness.
9. Communicate human resources information accurately and credibly in oral, written, and graphic form.
10. Plan and act on personal professional development plans to achieve ongoing competence in human resources professional practice.
11. Identify the human resources component of a business plan.
12. Assist in the collection and analysis of human resources data.

Ranked #1 in Ontario for knowledge and skills, quality of learning experience, graduate satisfaction and graduation rate, this program blends electronics design and mechanical technologies with automation, instrumentation and control systems. Graduates acquire the education and skills needed to design and troubleshoot automated systems used in a variety of industries. Students train and explore in the world-class Integrated Manufacturing Centre engaging with real-world controllers, operator touch screens, industrial networks, robotics and more.

The EMTY program at Durham College is also part of the industry-leading Fanuc Robotics Certified Education Training program, which provides students with the opportunity to earn the globally recognized Fanuc Robotics Handling Tool Operations and Programming Level-1 Certification directly within their course of study.

This three-year program will prepare you for a career in multiple aspects of automation technology, spanning the electrical and mechanical engineering boundaries. It primarily focuses on industrial automation and its associated control systems, programming, design and documentation. Students in this program are the primary users of the world-class Integrated Manufacturing Centre (IMC) and Industrial Programming laboratories which provide our graduates with an edge upon graduation. For a preview of the extraordinary, industrial grade IMC laboratory, view these 360-degree video links. For More Information Click Here.