Graduate Certificate in Research and Evaluation (Co-op)

at Fanshawe College - London Campus Canada

The Human Services Foundation program provides a broad education in understanding human behaviour and serves as a foundation for preparing the student to enter specific people helping career programs. Basic academic coursework relevant to human services and volunteer experience in a human services setting combine to provide a comprehensive introduction to the field of helping.

Learning Outcomes:
The graduate has reliably demonstrated the ability to

• Discuss the roles, responsibilities, career opportunities, academic and personal requirements for success in the Community Services and Child Studies field.
• Apply culturally sensitive communication and interpersonal skills to support team functioning in academic and professional settings with the ability to engage in self-reflection.
• Explain major theoretical models of behaviour associated with the study of psychology.
• Apply the appropriate Client service strategies according to client behaviour/preference.
• Select the Community Services and Child Studies field best suited to personal and career interest.
• Explain how academic strengths, needs and personal health factors affect success and wellness in a college environment.
• Utilize written and verbal communication skills specific to the Community Services and Child Studies field.

The Honours Bachelor of Commerce (Management) Degree program is designed to provide students with a well-rounded education in business management. The curriculum emphasizes that organizational success is achieved through effective leadership and is driven by people in all areas and departments within an organization. This four-year honours level degree includes a mandatory paid co-op work term between Levels 7 and 8 and is aligned with the Canadian Institute of Management professional program. Cross-functional courses combined with applications in sustainable business practices and effective ethical leadership from the local, national and global perspective will prepare graduates for a wide range of employment opportunities.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Use the interdependence of various functional areas of business (i.e. financial, marketing, operations, human resources) to achieve organizational success in domestic and international environments.
• Develop strategies that will achieve organizational goals through integration of business methodologies that assess costs, benefits, risks, and opportunities, and that utilize current and emerging technology and trends.
• Enhance business opportunities by incorporating external variables into various business decision models.
• Assess the unique business needs of organizations of various sizes, public sector, private sector, and not-for-profit firms.
• Evaluate professional, ethical, and legal codes of conduct.
• Research, analyze, and critically evaluate qualitative and quantitative data from a variety of sources to support business decisions through effective problem solving, critical thinking, logic and reasoning.
• Communicate information, arguments, and analysis accurately and reliably for the message, audience, and purpose.
• Perform effectively and efficiently within groups or teams, demonstrating leadership, team-building, and influencing skills.
• Design personal learning plans and integrate learning strategies into current and future development goals.
• Assess resource allocation decisions that influence sustainability practices and drive economic, social, cultural, and environmental stewardship.
• Analyze domestic and international business opportunities within an international context.
• Plan, implement, and evaluate projects and programs, using project planning principles and tools.
• Assess the overall financial performance of an organization.
• Apply management-level decision-making and strategic planning skills.
• Develop a business plan based on sound research that integrates business principles and best practices.
• Evaluate the impact of the economic, social, political, and cultural variables which affect a business.
• Demonstrate leadership skills to motivate others to achieve personal and organizational goals.
• Design strategies to creatively organize, lead, and manage the risks of an organization.
• Implement best practice principles for the planning, directing, and controlling of an organization.
• Contribute to the planning, implementation and evaluation of sales strategies to improve revenue generation.
• Construct creative and innovative ideas to address business challenges and opportunities.
• Assess the impact on individuals, groups and organizations when an individual exceeds the limits of their knowledge and takes inappropriate risks.

Co-operative Education
This four-year Honours Degree program requires completion of one mandatory co-op work term. More information about Co-operative Education can be found at www.fanshawec.ca/co-op

This one-year graduate certificate program is designed for university and college graduates seeking a career in the operations management sector. This program will be completed in two levels and be delivered using both face-to-face (web-facilitated) and blended methods.

The curriculum will focus on applied knowledge in the field of business operations within a global economy. It will include the planning and management of all operations involved in businesses of varying size and complexity (e.g., supply chain elements, purchasing, production and operations planning and control, transportation and distribution, project planning, quality assurance).

Learning Outcomes 
The graduate has reliably demonstrated the ability to:

• Use the fundamental principles of end-to-end supply chain management to identify and critically assess solutions to materials supply and capacity problems, to eliminate non-value added activities from the supply chain, and to ensure customer satisfaction;
• Define the essential product design and development practices, operations processes and systems, and marketing and sales strategies required in manufacturing, distribution, and service organizations;
• Develop, implement, evaluate, and adapt or revise plans and processes for using materials, equipment, and human resources effectively to meet targets within an organization and along the supply chain;
• Use information technology to support materials and operations management functions and to develop and control plans and schedules at various levels within an organization;
• Formulate cost-effective strategies for the movement of goods and services across international borders, taking into account regulatory and documentation requirements and the various roles of external service providers;
• Analyze performance measures and develop and manage quality control and quality assurance procedures to ensure efficient and effective management of products and services;
• Collaborate and communicate effectively across functional teams and levels of management as required in a culturally diverse and globalized business culture including for the hiring, supervising, and training of employees;
• Collect, analyze, and synthesize information for the preparation of reports, briefs, and presentations to management committees;
• Develop strategies for ongoing professional development to maintain and increase competence;
• Apply cost and managerial accounting principles to the planning, administration, and control of budgets for contracts, equipment, and supplies. 

Project Management is a one-year Ontario College Graduate Certificate program, completed in two four-month levels (laptop required). Students will gain the in-depth knowledge, competencies, skills, tools, and techniques required to plan and execute major projects that achieve organizational goals on time and on budget. The Project Management Institute (PMI) Project Management Body of Knowledge is an integral part of the program curriculum. The curriculum also addresses emerging trends in project management through courses in Agile Project Management, Project Recovery and Project Leadership. Upon completion of the first level of the program, students will be eligible for the Certified Associate in Project Management (CAPM) certification, an entry-level designation offered by the Project Management Institute (PMI). Graduates will be prepared to pursue PMI's Project Management Professional (PMP) designation after completing the prescribed period of professional project management experience.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Manage the scope, cost and schedule with focus on project success as defined by approved stakeholder requirements.
• Describe other imperatives such as quality, risk and stakeholder satisfaction.
• Analyze the various quality assurance techniques and controls.
• Analyze traditional management and leadership techniques used in project management roles.
• Demonstrate a working knowledge of a project management computer software specific to the practices of project management.
• Identify the principles and models used for managing the project financials for resources, materials and the project schedule.
• Recognize organizational culture and adaptive techniques as they apply to your project and project team.
• Organize the project team through identification of the required roles and responsibilities to deliver project requirements.
• Apply appropriate legal and ethical standards.

Business - Human Resources is a two-year Ontario College Diploma program. Students learn business basics such as accounting, communications, and computer applications, then focus on HR subjects such as training and development, recruitment, compensation, benefits, employment law and occupational health and safety.  In addition, students have the opportunity to achieve six of the nine Certified Human Resources Professional/Leader (CHRP/CHRL) credits. For more information, refer to www.hrpa.ca
In their final semester, in class students have the opportunity to participate in a mentorship with an HR professional to experience first-hand the HR workplace environment. Graduates are in demand for HR generalist  jobs as well as in recruiting, compensation and benefits, training and development and health and safety. Graduates who meet admission requirements are eligible for transfer to the Business Administration - Human Resources Advanced Diploma program where they will have the opportunity to achieve the balance of the CHRP/CHRL credits (three additional credits).

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Participate in the recruitment, selection, and retention of employees.
• Participate in performance management* processes.
• Participate in the planning, delivery, and evaluation of employee orientation, training, and development programs.
• Contribute to an organization's success through effective employee relations.
• Assist with the administration and communication of the organization's total compensation plan*.
• Participate in organizational health and safety policies and practices.
• Apply current and emerging information technologies to support the human resources function.
• Implement organizational development* strategies aimed at promoting organizational effectiveness.
• Communicate human resources information accurately and credibly in oral, written, and graphic form.
• Plan and act on personal professional development plans to achieve ongoing competence in human resources professional practice.
• Identify the human resources component of a business plan.
• Assist in the collection and analysis of human resources data.

Professional Accounting is a three level program that enables students from any undergraduate discipline to complete a graduate certificate in Accounting.
Upon completion of the program, students will have completed all entry and technical courses of the Advanced Certificate in Accounting (ACAF) offered by CPA Canada.  Students will still need to complete four applied courses which are offered through Part-Time Studies at Fanshawe College. The ACAF program is the only standardized national education program in Canada for intermediate accounting positions.  Students that complete the program will also be eligible for some exemptions from the Association of Chartered Certified Accountants (ACCA).
Courses will be enriched with hands-on integrated technology applications and case studies based on real-world scenarios. Further real-world industry exposure will be maximized with guest speakers and hands-on projects.  The program is designed to integrate all of the course topics and to develop students critical thinking skills, research skills, and decision-making skills.
Students will make extensive use of Microsoft Excel and other software used in the accounting industry.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Integrate ethical decision making processes into all aspects of the accounting profession.
• Apply recognized accounting principles to the systematic recording of transactions relating to assets, liabilities, owners' equity, revenue and expenses.
• Prepare appropriate transactions relating to partnership and corporate business structures.
• Prepare accurate and relevant financial statements.
• Analyze financial and managerial accounting information to assist in decision making.
• Formulate accurate and timely financial information using accounting software.
• Integrate accounting information necessary for effective management decisions.
• Compare, contrast and select, from among various methods of product and service costing, those appropriate to a financial situation.
• Prepare effective operating budgets.
• Utilize statistical techniques effectively in the analysis of financial information.
• Integrate computer technologies into various business situations.
• Calculate measures appropriate to a variety of financial management situations.
• Recommend appropriate information systems structures, planning and usage in a business.
• Recognize potential legal implications within a business situation.
• Produce effective written managerial communications.
• Evaluate the economic concepts to be applied to a business situation.

Journalism - Broadcast students learn skills to develop a career as a Broadcast Journalist in electronic media, radio, television and webmedia.  Develop story telling skills as a reporter using broadcast news gathering equipment, audio and visual, news writing, newscasting, news editing, interviewing, researching, documentary/current affairs production, sportscasting, newsbeats, news management, media law and media ethics.

Students operate four broadcast properties in Fanshawe College's School of Contemporary Media building, which is equipped with the latest in broadcast facilities.

The program offers practical, hands-on training with live on-air performances on the College broadcast properties (e.g., Listen live at CIXX-FM, The X 106.9FM www.1069thex.ca, The Falcon at www.thefalcon.ca, CFRL Radio at www.cfrlradio.ca, and the new Stellar Radio, live video and audio at http://original.livestream.com/stellar_radio

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Report on stories in an accurate, detailed, balanced, professional, and timely manner.
• Apply computer and technical skills to designated production and research functions in journalism.
• Function both independently and as a member of editorial and/or production teams.
• Analyze knowledge from communities, current events and public affairs, and history to interpret and express the context for designated journalism publications and/or productions.
• Develop strategies for personal and professional development.
• Comply with relevant Canadian legislation, standards, and the principles and practices of journalism.
• Write and edit content for the designated media platforms.
• Publish and/or broadcast content for the designated media platforms.
• Apply production skills and use production equipment in the preparation and distribution of content for the designated media platforms.

The Fire Inspection and Fire Safety Education program is an Ontario College Advanced Diploma that prepares graduates to enter the fire service in the field of fire prevention.

The program provides a foundation in fire science and fire mathematics. It also provides comprehensive coverage of relevant codes and legislation (e.g., Ontario Fire Code and the Fire Protection and Prevention Act, the Ontario Building Code and the Building Code Act).

The core vocational curriculum is aligned with several professional credentials offered by the National Fire Protection Association (NFPA): Fire Inspector I and II, Fire and Life Safety Educator I and II, and Public Information Officer. Students will also graduate with the communication skills and interpersonal skills they need to function as leaders in the fire service and in the community.  

Learning Outcomes:

• Conduct field inspections of new or existing single- and multi-use structures to determine code compliance and to evaluate fire protection systems and equipment (e.g., occupancy classification and occupant loads; hazardous conditions involving equipment, processes and operations; emergency planning and preparedness procedures; storage, handling and use of hazardous materials, and flammable and combustible liquids and gases; egress and emergency access; fire flows and fire growth potential).
• Prepare clear and concise field inspection reports and plan review reports based on applicable codes, standards, policies and procedures of the jurisdiction.
• Process permit applications and plan review applications in accordance with applicable laws, standards, policies and procedures of the jurisdiction.
• Investigate and resolve common and complex complaints, recording the complaint information and ensuring the investigation process is initiated and the complaint resolved in accordance with applications codes and standards and the policies and procedures of the jurisdiction.
• Identify the applicable code or standard in response to a fire protection, fire prevention or life safety issue, including those identified in plan review, and recommend modifications to address the problem, need or deficiency in an inspection report or inspection order.
• Participate in legal proceedings, in consultation with legal counsel, regarding the findings of a field inspection, plan review or complaint.
• Review building plans for compliance with applicable codes and standards for fire and life safety (e.g., occupancy classification, occupant load, construction type, construction features, fire protection systems), and verify newly constructed buildings against an approved set of plans and building features
• Recommend policies and procedures for inspection and plan review to ensure inspections and plan review are conducted in accordance with the policies of the jurisdiction and due process of the law is followed.
• Coordinate fire and life safety educational activities by establishing priorities, preparing budgets, scheduling activities, communicating with stakeholders, and documenting activities.
• Develop public policy recommendations for management to address a specific fire or injury issue.
• Identify and collaborate with partners and community resources, services and organizations to meet community fire and life safety needs and address current issues, submitting requests for resources were required.
• Design, implement, evaluate and revise a fire and life safety education program that is based on a comprehensive educational strategy, target audience needs, and program goals.
• Conduct performance evaluations for fire and life safety subordinates using written performance criteria and following organizational policies.
• Coordinate media relations (e.g., media interviews, media areas, news releases, media advisories, news conferences) using appropriate communication strategies and technologies.
• Coordinate communications to internal audiences and external community organizations.
• Examine documentation and evidence to determine the cause of a fire and to assess the progression, extinguishment and containment of the fire.
• Prepare a written report to reflect the findings of a fire investigation, present findings verbally to an intended audience, and testify during legal proceedings.

This two-year professional program is designed to provide students with extensive practical understanding and knowledge to perform administrative support in a wide variety of medical environments.  The focus will be on medical terminology and transcription, medical billing, patient management, medical office procedures, medical ethics and research.  The emphasis will be on interpersonal, communication, organizational, technical, and problem-solving skills applied to enhance the effective operation of the medical environment.

Expert training in computerized medical records systems, billing systems and other office equipment technology applications will be combined with analytical and multitasking strategies to facilitate scheduling, decision making, co-ordination and task completion.  Utilizing these skills, students will be capable of overseeing a variety of medical office environments.  Researching, developing, and presenting accurate medical documentation, correspondence and reports will be emphasized.

A four-week medical office environment workplace component will provide the student with practical, hands-on experience and the opportunity to apply the theories and concepts learned in the Office Administration - Health Services program classroom.  The importance of professional ethics, privacy and confidentiality will be highlighted throughout the program.

Learning Outcomes

• Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
• Manage the scheduling, coordination and organization of administrative tasks and workflow within specific deadlines and according to set priorities.
• Coordinate the collection, analysis, distribution and response to communications in the workplace to facilitate the flow of information.
• Operate and provide support to others related to the use of office equipment and technologies.
• Evaluate, establish and administer health records management systems to ensure confidential, secure, accessible and organized electronic and paper records.
• Produce financial and client billing records for health services by compiling relevant information and using accounting software.
• Produce health documents and reports using available technologies and applying industry standards.
• Use interpersonal and client service skills to respond to the diverse needs of clients, their family members and the health care team.
• Identify and use non-invasive clinical tasks to support effective and efficient health service operations.

The Construction Engineering Technology program will develop the technical knowledge and skills required to oversee and manage the construction of residential, industrial, commercial and institutional projects - from the conceptual planning phase through to project completion and contract closeout. 

Students within the advanced diploma will learn how to estimate labour, material and costs, write and understand contacts, establish a project’s budget, develop a site logistic plan, schedule and manage construction projects, and perform on-site field engineering, field inspections, and utilize the latest onsite technology. You'll also learn the soft skills required to be an effective, respected leader - both in the office and on-site.

Learning Outcomes

• Develop and use strategies to enhance professional growth and ongoing learning in the construction engineering field.
• Comply with workplace health and safety practices and procedures in accordance with current legislation and regulations.
• Complete duties and assist in monitoring that work is performed in compliance with contractual obligations, applicable laws, standards, bylaws, codes and ethical practices in the construction engineering field.
• Promote and carry out sustainability practices* in accordance with contract documents, industry standards and environmental legislative requirements.
• Facilitate the collaboration and interaction among project stakeholders* to support construction engineering projects*.
• Collect, process, analyze and coordinate technical data to produce written and graphical project-related documents.
• Coordinate and facilitate the collecting, processing, interpreting and application of survey/geomatics and layout information* to implement construction projects*.
• Select and use industry-specific electronic and digital technologies to support the design and construction of projects.
• Analyze and solve technical problems related to the design and implementation of construction projects* by applying engineering concepts, technical mathematics* and building science*.
• Schedule, coordinate and monitor the progression of construction projects* by applying principles of construction project management.
• Prepare estimates of time, cost, quality and quantity, tenders and bids.
• Perform, coordinate and facilitate quality control* testing and monitoring of equipment, materials and methods involved in the implementation and completion of construction projects*.
• Apply teamwork, leadership, supervision and interpersonal skills when working individually or within multidisciplinary teams to complete work on construction projects*.

Co-op Opportunities 
The Construction Engineering Technology  - Management program offers a co-operative education component, which provides students the opportunity to gain invaluable first-hand workplace experience in their chosen field. Here are some co-op jobs that have kick-started the careers of some Construction Engineering Technology  - Management students before even graduating!