Diploma in Flight Services Operations and Cabin Management

at Seneca College - Newnham Campus Canada

This two-year diploma program will develop your knowledge of the complexities of the movement of goods and services across the globe. In addition to building your business management skills and knowledge, you will receive training in international selling and marketing, international trade documentation and transportation selection. You will apply communication, networking and teamwork skills to support international trade, using current applications and tools. You will also understand and learn to prepare documents and follow procedures to support the movement of products and services across international borders.

Embracing cultural diversity, corporate sustainability and social responsibility are essential to your success in international business and are integral to your learning in this program. Your learning will be further advanced by current and industry expert faculty members.

Skills
Throughout this program you will develop the following skills:

• Decision-making
• Market research
• Documentation
• Teamwork

Study Abroad Opportunity
As a student in this program, you may also have the opportunity to travel/study internationally and network in international arenas.

• Turkey
• Prague
• Germany
• Belgium

In this three-year advanced diploma program, you will build a career where urban and human needs meet to share the earth’s resources. You will focus on environmental technology, water resources and applied sciences. In your final two semesters, you will benefit from advanced computer modelling, water management and analytical courses. You will also develop problem-solving and communication skills needed to succeed in the environmental sector.

Skills
Throughout this program you will develop the following skills:

• Leadership
• Problem-solving
• Environmental assessment investigation
• Environmental sampling
• Data collection and management
• Mapping
• Computer modelling
• Watershed planning and management
• Land development
• Construction monitoring
• Surveying
• Geospatial data analysis and interpretation
• Environmental planning.

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters.  In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility.  Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

This two-year diploma program prepares you for entry-level roles on the front line of the financial services industry.

You will learn fundamental business principles and practices that will allow you to provide financial advice related to day-to-day banking, credit and mutual fund investments. You will have the opportunity to complete industry-demanded courses that will open career opportunities in the investment and property and casualty insurance industries. In addition to the customer service training that you will receive as part of this program, you will choose further courses in one of four areas (emotional intelligence, business ethics, negotiation strategies, or intercultural behaviour and communication) to enhance your professional skills.

Skills
Throughout this program you will develop the following skills:

• Business administration
• Communication
• Computer literacy
• Customer service
• Negotiation
• Presentation skills
• Problem solving
• Relationship building

This three-year advanced diploma program introduces you to a broad background in analog and digital electronics, software development, modern communications and control systems. Topics covered include electronic circuitry, diagnostic techniques, microcontrollers, process control and computer systems and networks, along with digital communications, control systems and mechatronics. During the final year, you will focus on applying the principles you have learned to design and testing electronic projects.

Skills
Throughout this program you will develop the following skills:

• Diagnostic techniques
• Microcontrollers
• Process controls
• Design and testing of electronics projects
• Digital communications
• Control systems
• Mechatronics

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

Are you creative? Passionate about design? A visual storyteller who can bring a brand to life? This two-year program will prepare you to become a visual merchandiser who can expertly style a brand’s image with mannequins, merchandise, pop-up locations, window displays and store fronts. You’ll express your innovative ideas using design-based software programs, and get hands-on experience working with luxury retail partners such as Nordstrom, Saks Fifth Avenue, Holt Renfrew and Harry Rosen.

Skills
Throughout this program you will develop the following skills:

• Presenting and co-ordinating merchandise
• Making financial decisions
• Working with a wide variety of materials to solve design problems
• Constructing promotional displays and advertising
• Photographing displays and advertising
• Understanding retail store operations
• Preparing and executing displays for exhibitions and promotional events
• Creating illustrations and layout for advertising
• Using written and oral English that emphasizes good organization, clarity and correct grammar for communication in a business environment

Field Placement
Through the mandatory field placement, you will gain 80 hours of work experience with our retail partners. Not only will you put into practice the skills developed throughout the program, but you’ll also build a professional network and improve your understanding of the industry. Field placements are varied and may include working in a retail environment, assisting as a fashion stylist during Fashion Week, making props for Toronto’s iconic Santa Claus Parade or working closely with visual designers on exciting industry projects.

This eight-month certificate program is designed to develop your skills and knowledge appropriate for an entry-level position in the tourism industry. In this program, you will learn to proactively promote tourism products and services, improve the quality of customer experience, and understand North American tourism destinations. 

Skills
Throughout this program you will develop the following skills:

• Strong communicators, extensive soft skills
• Solid core knowledge and technical skills
• Understand sector needs, including business management, analytics and technology
• See the industry as a way of life and value lifelong learning
• Globally savvy

This four-year honours bachelor degree will provide you with extensive knowledge and technical skills in software development languages. This program also covers topics in operating systems, web applications, multimedia interfaces, information security, databases, system analysis and design principles. You will also develop communication skills to effectively present technical ideas.

Skills
Throughout this program you will develop the following skills:

• Communicate and manage projects in a team and individually
• Program algorithms and software languages
• Operate system architectures
• Web application design and deployment
• Network and information security
• Database design and development
• System methodologies and project management
• Business principles and management
• Research and problem-solving

Work Experience
Mandatory Degree Co-op
A work experience that includes at least one term in a formal work environment.  In most cases the work term(s) is a paid position that is completed between two academic semesters and requires a minimum of 420 hours of work. Students must be in good standing and meet all identified requirements prior to participating in the work experience. The successful completion of two co-op work terms is required for graduation. Eligibility for participation does not guarantee that a work position will be secured. Additional fees are required for those participating in the mandatory co-op stream regardless of success in securing a work position.

Transform yourself from an enthusiastic beginner into a skilled, career-ready professional, prepared to meet the standards of employers throughout the flight services industry. This exclusive two-year diploma program is designed to help you develop job-related skills and knowledge in an experiential learning setting preparing you to perform a variety of functions required by the airline industry.

New for 2021: Seneca has launched the Flights Experiential Hub at Newnham Campus. This state-of-the-art training centre is the first of its kind among Canadian postsecondary institutions. It includes a B737 cabin simulator, an A320 door simulator, a mock airline interior cabin, and an aircraft evacuation slide, all to provide you with real-life learning experiences. While many of the program's courses remain online, they are balanced with opportunities to study on-campus, using authentic airline safety and emergency equipment in semesters two, three and four.

Sustainability: We’ve made a bold commitment to embed principles of sustainability within every business program we offer.

Within the Flight Services – Operations & Cabin Management program, we place a unique focus on how flight attendants are not only ambassadors of their country, but luminaries of their airline, working collaboratively and mindfully towards a reduced environmental footprint.

Skills
Throughout this program you will develop the following skills:

• Strong communicators, extensive soft skills
• Solid core knowledge and technical skills
• Understand sector needs, including business management, analytics and technology
• See the industry as a way of life and value lifelong learning

Field Placement
As part of your program credit hours, you will complete 150 hours of field placement in the fourth semester. You will receive assistance from your professor, but it is your responsibility to confirm a placement upon successful completion of all third semester subjects before accepting a field placement position.

This three-year advanced diploma program provides you with the skills and knowledge to begin your career as a software developer. You will learn programming languages, program design and system analysis. Web concepts are integrated into all courses to develop active database web programs on a variety of operating systems. Advanced techniques are taught through professional option courses.
You will demonstrate skills through a capstone project for an industry partner in your final year to demonstrate your skills and preparedness for a career in the industry. Graduates of this program will enter the industry with highly employable programming, database, software development and communications skills.

Skills
Throughout this program you will develop the following skills:

• Programming languages
• System methodologies
• Client and server side development
• Design and maintenance of database systems
• Data communication

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

This two-year diploma program will introduce you to modern manufacturing techniques including programming and Computer Assisted Manufacturing (CAM). You will study both theory and practical aspects of modern metal machining and cutting while focusing on programming, advanced manufacturing techniques and interpreting engineering drawings. Upon completion of this program, you may begin an apprenticeship with an employer as a general machinist, tool and die maker, or mould maker.

Graduates of this program work in a range of employment settings in the manufacturing industries; examples include aerospace and defence, automotive, building products, fabricated metal products, machinery, railway and marine and natural resource industries like energy, forestry and mining.

Skills
Throughout this program you will develop the following skills:

• Machining theory and practice
• Prototyping
• Production of mechanical components
• Documentation
• Mechanical problem solving
• Computer and information technology

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

Students who begin their studies in January are not eligible for co-op, and are required to begin their second semester immediately after the first semester.