Diploma in Hospitality - Hotel Operations Management

at Centennial College - Progress Campus Canada

Centennial College's Pre-Business program will help you to discover your path in the business world. If you're looking to enter a program within The Business School but may not currently meet the admission requirements, you can apply directly to this business certificate program or it may be offered to you as a recommended alternative.

During the two-semester Pre-Business program, you'll work to build your fundamental business skills while exploring your career and educational options. As such, you'll complete courses in:

• Communications
• Mathematics
• Microsoft Office
• Canadian and international business practices
• Strategies for business success
• Accounting fundamentals

A supportive learning environment in small classes, with additional advising opportunities to learn about potential pathways for future success will ensure you're prepared for further education.

Upon successful completion of the Pre-Business program, you'll be eligible to transfer, with credits, to a diploma or advanced diploma program within The Business School. Among these programs are Accounting, Marketing, Business, Supply Chain and Operations and International Business. Additionally, you'll be able to take your newly acquired skills to entry-level positions in the workplace.

The Energy Systems Engineering Technician program will equip the students with the essential skills to understand various energy resources and their uses in modern society. This college diploma program will educate you with is a unique blend of theory and hands-on skills that are highly sought after in modern sustainable energy related companies and industries. During the period of studies, you'll have the opportunity to work in our state-of-the-art energy systems labs and participate in applied research and development projects that will promote innovative skills.

The technology program's curriculum will take into account society's changing views on sustainable design and the environment, and how they're transforming the utility and construction sectors.

The utility sector, for example, is currently undergoing a radical shift in operating practice that opens the door to a range of innovative energy projects using small-scale sources — solar, wind, hydro, fuel cells, energy storage systems geo and biomass — to feed electricity, heat and air conditioning to homes and businesses. The construction industry, meanwhile, has adopted a host of new green building initiatives that are quickly increasing the awareness and use of sustainable and integrated architecture and engineering practices for new buildings. Manufacturers also have many new products that provide ways to implement advanced energy management in commercial and residential structures.

The challenges and opportunities that arise in this applied science program will come from learning how to integrate and use all of these modern sustainable energy technologies in a manner consistent with our urban environments.

Program Highlights

• A technical curriculum is complemented by project management skills.
• Graduates of the program are prepared to implement energy solutions for commercial and residential buildings using knowledge of energy systems, energy efficiency and renewable/distributed energy systems, design and maintain heating, ventilating, air conditioning and refrigeration units, work in power plants and work with architectural companies to integrate energy technologies into the latest green buildings.
• Upon successful completion of this two-year Energy Systems Engineering Technician program, students will have the option to enter year three of the Energy Systems Engineering Technology program.

Food and Beverage is the largest area of tourism employment, accounting for one-third of visitor spending. It's also one of the fastest growing segments of the tourism industry. As culinary experiences increasingly become a major driver of local, regional and international travel, this innovative Food Tourism graduate certificate will benefit recent graduates and working professionals in and around food, culinary, tourism and event industries.

In fact, tourism employs one in 10 people in the world, generates 10 per cent of global gross domestic product and is one of the fastest growing global industries. In 2017, many destinations experienced their best tourism year — including Toronto, where visitors spent $8.8 billion in the local economy.

The program will cover the exciting links between tourism marketing, and development and experiences with gastronomy, wine, culture, food traditions and communities. In doing so, it will prepare you to develop successful food tourism enterprises and gain employment in existing food and culinary tourism agencies and companies, all while advocating for social justice, equity and access in communities worldwide.

When you graduate, you'll be prepared to pursue employment in tourism agencies, local and international tourism attractions, culinary establishments, government agencies, historical tourism sites, food writing and with culinary experiential travel groups. The entrepreneurial skills you'll acquire in the program will also permit you to pursue self-employment and/or consultancy work, establishing local food movements such as farmer's markets, community food hubs and destinations attracting food tourism.

Centennial College's Software Engineering Technician program will prepare you to work as a software developer. Whether someone wants to balance the books, edit photographs or produce a movie, it wouldn't be possible without software programs. You'll be at the forefront of designing, developing and maintaining the latest software.

During your time in the Software Engineering Technician courses of this college diploma program, you'll acquire solid knowledge of:

• Software engineering methodologies
• Programming languages
• Design and algorithm concepts
• Data management tools

Coursework will emphasize object-oriented software design methodologies, user-oriented interface design, C#, Java, Oracle, MS-SQL Server, Unix/Linux, Microsoft's .NET, HTML5/JavaScript/XML, software testing and QA.

To underscore the applied focus of the curriculum, Software Engineering Technician studies will include a software development project. This real-world business application will require you to make use of all the technical and business skills acquired during your time in the college technology program to build high quality software.

This program introduces the learner to the highly interconnected world known as the Internet of Things (IoT) and examines how the IoT shapes every facet of our personal, professional, and social, lives. Learners will explore the entire IoT ecosystem and develop an appreciation for, and understanding of, the ethical and legal applications of this technology. It examines the various systems and processes that comprise the IoT from the electronic sensors and actuators that allow us to interact with the physical world, the network technology which allows the devices to communicate with each other, the cloud and edge computing devices that allow the IoT to function on a global scale, to the software code that ties all of the various devices together in a secure and efficient manner. Business opportunities provided by the IoT will be explored and students will have the opportunity to work with a business partner to design, develop, and install an IoT solution for a real-world problem.

Centennial College's International Business Management program will ensure you obtain the key industry knowledge to successfully conduct business on a global scale in any international corporate environment.

This college program will offer a unique global perspective on business, as the field will require you to have knowledge of specialized international business management topics such as:

• International business law
• International finance and banking
• International marketing
• International entrepreneurship and innovation
• Global business research and analysis
• International business planning
• Corporate social responsibility and international development
• Business networking

As you become familiar with these topics in the International Business Management graduate certificate program, you'll also take core business courses such as project management and business communications.

To ensure you're career-ready upon graduation, the offering will feature a practical approach that will include gaining technical knowledge and skills through hands-on learning. A full-time 14-week experiential learning opportunity (internship) with a participating organization will further round out your industry knowledge and experience in international business.

Centennial College's Baking and Pastry Arts Management program will build on fundamental baking and pastry arts skills to prepare you for a management role within the baking sector. Whether it's menu design, purchasing, planning or execution, baking management is an essential skill to convert your passion into business success.

In the Baking and Pastry Arts Management courses, you'll work in baking and pastry labs, including Centennial College's one-of-a-kind commercial bakeshop as well as an on-campus cafe, restaurant and event centre. In these real-world environments, you'll hone your skills before beginning a 14-week work-integrated learning opportunity with one of the College's industry partners.

You'll graduate with important industry certifications such as Smart Serve, Safe Food Handlers and CPR, making you job-ready. Many graduates from this Baking and Pastry Arts program have secured employment within major hospitality brands in the hotel, resort and restaurant industries as well as within large-scale commercial baking companies.

Centennial College's Marketing – Corporate Account Management program will prepare you for an exciting and financially rewarding career as an account manager/sales professional in the business-to-business (B2B), business to Consumer (B2C), government and institutional marketplaces.

In this business graduate certificate program, you'll learn that because today's customers are well informed and expect more customized solutions, account managers must have a solid foundation in all areas of sales, marketing and service. This includes prospecting, networking, relationship building, closing and post-sales activities.

As such, in interactive and practical courses, you'll learn how to put the customer first with an entrepreneurial mindset that adapts to diverse customer needs while you develop and practice skills in:

• Conducting competitive and marketplace analyses that lead to understanding customer needs and behaviours;
• Verbal and written communication;
• Selling and presentation (storytelling and practical methodologies);
• Using analytics and customer relationship management (CRM) tools;
• Business and financial literacy to create compelling customer value propositions;
• Engaging buyers and influencers through digital content and omnichannel marketing;
• Identifying diverse working environments and adapting communication styles to ensure clear and effective communication with buyers;
• Understanding negotiations from the buyer’s perspective;
• Purpose-driven leadership (understanding your motivations and next career steps).

Co-op Option
The co-op option in this program will provide you with the opportunity to gain hands-on experience while you complete one work term as an employee in the field. This experience not only allows you to put classroom learning into practice but will also provide valuable contacts for your future career.

To participate in this co-op option, you will need to complete an application process in the first semester. If academically qualified, you may be admitted to the co-op program. 

Centennial College's Hospitality and Tourism Administration program will prepare you for an industry that Tourism HR Canada projects will grow to 2.1 million jobs, exposing a labour and skills shortage in more than 400 job types in accommodation, food and beverage, transportation, entertainment and travel services. Ontario visitor spending in 2019, meanwhile, is projected to surpass $31 billion, supporting 188,000 businesses and 391,000 jobs.

In addition to that, tourism employs one in 10 people, generates 10 percent of global gross domestic product and is one of the fastest growing global industries. Canada even broke records for numbers of visitors in 2017 and 2018.

As the only three-year advanced diploma in hospitality and tourism in Ontario, since 1970 the program has seen its graduates become global industry leaders in diverse careers, from event experts and tour operators to destination marketers and hotel general managers. Many graduates also continue their education through enhanced mobility to leading universities.

Curriculum will uniquely combine in-depth, holistic academic study with hands-on experiential learning, culminating in a 14-week work-integrated learning experience. You'll also graduate work-ready with important industry certifications such as Smart Serve, Safe Food Handlers, TICO Travel Counsellor Certification and CPR.

By combining and building on the best and most innovative hospitality and tourism education, this advanced diploma will help you enter the industry with technical skills, industry-specific knowledge and business acumen to embark on an unlimited and accelerated journey of career success in global hospitality and tourism.