Certificate in Personal Support Worker

at Fanshawe College - London Campus Canada

This graduate certificate program is designed to offer students the relevant knowledge and skills needed to enhance their professional practice in the care of the specialized population of aging adults.  Students will have the opportunity to develop skills in recreation and leadership, developmental disabilities, mental health, thanatology, and social interventions that support quality of life and person-centred care.  Participation in an interprofessional field placement and research with community organizations will further prepare graduates for employment in settings that support the aging person.

This program is intended for students who have a solid foundation in DSLR operation and want to develop their unique creativity to a professional standard in order to be competitive in the field of photography and its related industries. Students will explore a chosen photographic discipline where projects will be based on their choice of specialization and result in a professional portfolio that aligns with their personal career goals. Furthermore, students will gain entrepreneurial experience such as marketing and job pricing, by working with real clients as they operate an on-campus creative service centre that will provide photography and video production to the local community. Throughout the year students will have field trips to meet with professionals in the industry and visit trade shows and conferences to research new products and future trends in the ever changing field of photography.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Capture still and motion imagery using a broad range of camera equipment, lighting techniques and procedures to suit project requirements.
• Create professional still and motion imagery in both studio and location environments using knowledge of contemporary processes, procedures, visual styles.
• Implement colour management strategies to create and maintain a properly colour calibrated work environment which complies with established standards.
• Create still and motion imagery through the editing of image characteristics, retouching techniques and composite creation using to professional standards in both printed and on-line presentation formats.
• Interpret the requests of clients to produce photos and videos that fulfil their needs.
• Develop business procedures for photography and video projects, including requirements and deliverables, budgetary considerations, pricing and contract management, to ensure profitability.
• Cultivate professional relationships with clients, customers and designers in order to build and sustain a professional practice.
• Produce a self-promotional cross-media portfolio which highlights one's innovative, creative skills and technical expertise in photography, print, video and interactive design.
• Investigate evolving photography trends, issues, technologies and industry practices in the development of professional growth strategies and plans and to develop expertise in a chosen field of work or specialization.

The Honours Bachelor of Commerce (Accounting) program is a four-year, honours level degree with a mandatory co-op work term between Levels 7 and 8. Students will study many aspects of accounting including financial accounting, cost accounting, management accounting, business finance, auditing and taxation in addition to a variety of general business management concepts including business strategy, marketing and human resources. The program will satisfy the degree requirements for all accounting professional bodies and will be closely aligned with the requirements for the Chartered Professional Accountants of Ontario (CPA). Students will be required to write certification exams for the professional bodies after graduation and fulfill experience requirements as part of the certification process for any professional body.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Use the interdependence of various functional areas of business (i.e. financial, marketing, operations, human resources) to achieve organizational success in domestic and international environments.
• Develop strategies that will achieve organizational goals through integration of business methodologies that assess costs, benefits, risks, and opportunities, and that utilize current and emerging technology and trends.
• Enhance business opportunities by incorporating external variables into various business decision models.
• Assess the unique business needs of organizations of various sizes, public sector, private sector, and not-for-profit firms.
• Evaluate professional, ethical, and legal codes of conduct.
• Research, analyze, and critically evaluate qualitative and quantitative data from a variety of sources to support effective business decisions and encourage innovation through problem-solving, critical thinking, logic and reasoning.
• Communicate information, arguments, and analysis accurately and reliably for the message, audience, and purpose.
• Perform effectively and efficiently within groups or teams, demonstrating leadership, team-building, and influencing skills.
• Design personal learning plans and integrate learning strategies into current and future development goals.
• Assess resource allocation decisions that influence sustainability practices and drive economic, social, cultural, and environmental stewardship.
• Analyze domestic and international business opportunities within an international context.
• Plan, implement, and evaluate projects and programs, using project planning principles and tools.
• Apply management-level decision-making and strategic planning skills.
• Develop a business plan based on sound research that integrates business principles and best practices.
• Prepare, analyze and interpret financial statements and reports for both private and public corporations.
• Prepare, analyze and interpret individual and corporate tax returns.
• Apply and demonstrate computer skills and knowledge of information systems to support the accounting, auditing and taxation functions including maintaining accounting records, preparing financial statements, preparing reports and tax returns.
• Advise on basic personal and corporate tax issues using the principles of Canadian tax law.
• Design and evaluate an organization's internal control and accounting information system, taking risk management (including risk of fraud and illegal acts) into account.
• Plan and perform an audit of financial statements in accordance with generally accepted auditing standards.

The professional faculty, including Registered Massage Therapists, medical professionals and seasoned professors will provide students with a high calibre experience. Students will learn, first hand, that the practice of massage therapy is the "assessment of the soft tissue and joints of the body and the treatment and prevention of physical dysfunction and pain of the soft tissues and joints by manipulation to develop, maintain, rehabilitate or augment physical function, or relieve pain," as according to The Massage Therapy Act of Ontario. The Massage Therapy program at Fanshawe College is both challenging and rewarding. Through this program, you can acquire more than the core knowledge and skills required to succeed as a massage therapist.

Theory and practice are integral to the program, and students will be exposed to directly learning the skills of a Massage Therapist in the first level. Individual attention is spent by the faculty to ensure you achieve the utmost from your education. Many adjunct therapies to the Massage Therapist will be studied, including: sport massage, clinical massage, pregnancy massage; to name a few.

Successful students will be recommended to the CMTO for their entry exams to the profession. The faculty at Fanshawe College will provide every measure to ensure you receive the greatest preparatory education to take these exams with confidence.

The Aviation Technician - Avionics Maintenance program is a Transport Canada approved program (TC-2011-08-4128) that provides the knowledge and skills required to start a career in aircraft avionics maintenance, which is responsible for servicing, repair and maintenance of aircraft electrical and electronics systems such as communication, navigation and data systems. This program covers all aspects of aircraft avionics systems used in general aviation, corporate, charter transport category aircraft and helicopters.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Apply the current regulatory requirements to the safety and airworthiness of aircraft.
• Perform major and minor maintenance tasks on airframes and engines.
• Install and maintain aircraft electrical systems.
• Install and maintain aircraft instrument systems.
• Install and maintain aircraft avionic and flight control systems.
• Apply the principles and practices of aircraft maintenance engineer category “E” to all work situations.

Project Management is a one-year Ontario College Graduate Certificate program, completed in two four-month levels (laptop required). Students will gain the in-depth knowledge, competencies, skills, tools, and techniques required to plan and execute major projects that achieve organizational goals on time and on budget. The Project Management Institute (PMI) Project Management Body of Knowledge is an integral part of the program curriculum. The curriculum also addresses emerging trends in project management through courses in Agile Project Management, Project Recovery and Project Leadership. Upon completion of the first level of the program, students will be eligible for the Certified Associate in Project Management (CAPM) certification, an entry-level designation offered by the Project Management Institute (PMI). Graduates will be prepared to pursue PMI's Project Management Professional (PMP) designation after completing the prescribed period of professional project management experience.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Manage the scope, cost and schedule with focus on project success as defined by approved stakeholder requirements.
• Describe other imperatives such as quality, risk and stakeholder satisfaction.
• Analyze the various quality assurance techniques and controls.
• Analyze traditional management and leadership techniques used in project management roles.
• Demonstrate a working knowledge of a project management computer software specific to the practices of project management.
• Identify the principles and models used for managing the project financials for resources, materials and the project schedule.
• Recognize organizational culture and adaptive techniques as they apply to your project and project team.
• Organize the project team through identification of the required roles and responsibilities to deliver project requirements.
• Apply appropriate legal and ethical standards.

Personal Support Worker is a two level program leading to an Ontario College Certificate.  Graduates, as entry-level unregulated workers, have the knowledge, skills, and attitudes necessary to provide personal care and home management services to clients in both community and institutional settings.

Personal Support Workers work with clients who are stable and who have clearly identified needs that are not expected to change significantly. They work under the supervision of care/service teams (which include nurses and other regulated or non-regulated care providers) as well as under the direction of the client.

Learning Outcomes:
The graduate has reliably demonstrated the ability to

• Work within the personal support worker role in community, retirement homes, long-term care homes and/or hospital care settings* in accordance with all applicable legislation and employer's job description, policies, procedures and guidelines.
• Act responsibly and be accountable for own actions while recognizing the boundaries of knowledge and skills within the personal support worker role that require collaboration with the clients, families, supervisors and/or other members of the interprofessional care/service team*.
• Participate as a member of the interprofessional care/service team* and maintain collaborative working relationships in the provision of supportive care* in community, retirement homes, long-term care homes and/or hospital care settings*.
• Provide client-centred* and client-directed* care that is based on ethical* principles, sensitive to diverse client and family values, beliefs and needs, and which follows the direction of the plan of care/service plan*.
• Establish and maintain helping relationships* with clients and their families reflecting open communication, professional* boundaries, employer's policies and adhering to confidentiality and privacy legislation.
• Identify relevant client information using basic assessment and communication skills and report and document findings in accordance with the requirements of employer policies and procedures and all applicable legislation.
• Promote and maintain a safe and comfortable environment for clients, their families, self and others including the implementation of infection prevention and control measures and emergency first aid procedures that are in keeping with the plan of care/service plan*, employer policies and procedures, and all applicable legislation.
• Assist clients across the lifespan with routine activities of daily living* by applying basic knowledge of growth and development, common alterations in functioning, disease prevention, health promotion and maintenance, rehabilitation and restorative care*.
• Assist clients with medication* in keeping with the direction of the plan of care/service plan* and under the direction and monitoring of a regulated health professional* or most accountable person* and in accordance with all applicable legislation and employer's policies.
• Assist with household management tasks* and instrumental activities of daily living* in accordance with the plan of care/service plan* and considering the preferences, comfort and safety of clients, families and significant others.
• Assist clients who are caring for dependent individuals* considering client and family choices, professional* boundaries and the direction of the plan of care/service plan*.
• Identify and report situations of neglect, and potential, alleged or witnessed/actual incidents of abuse, and respond in accordance with all applicable legislation and employer's policies and procedures.
• Assist in the provision of culturally relevant* palliative and end-oflife care* to clients experiencing life threatening illness and to their families and significant others, from diagnosis through death and bereavement, and in accordance with clients' choices and the plan of care/service plan*.
• Use identified approaches and best practices to support positive and safe behaviour in clients experiencing cognitive impairment, mental health challenges and/or responsive behaviours*.

The Child and Youth Care program prepares individuals to provide care and treatment for children and youth experiencing emotional, behavioural, social and mental health challenges. This education and training combines both an academic facet with comprehensive and varied field experience.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Develop and maintain relationships with children, youth and their families applying principles of relational practice* and respecting their unique life space*, cultural and human diversity.
• Assess and respond to the strengths and needs of children and youth, including complex responses impacted by developmental, environmental, physical, emotional, social and mental health challenges in order to promote positive change.
• Analyze and evaluate the impact of the inter-relationship among family, social service, justice and community systems on children, youth and their families and use this information in the planning of holistic care and in the reduction of systemic barriers.
• Plan, implement and evaluate interventions using evidenceinformed practices* in the areas of therapeutic milieu*and programming, and group work to promote resiliency* and to enhance development in children, youth and their families.
• Advocate* for the rights of children, youth and their families and maintain an anti-oppression perspective* and cultural competence in diverse cultural contexts.
• Apply communication, teamwork and organizational skills within the interprofessional team and with community partners to enhance the quality of service in child and youth care practice.
• Develop and implement self-care strategies using self-inquiry and reflection processes to promote self-awareness and to enhance practice as a child and youth care practitioner.
• Use evidence-based* research, professional development resources and supervision models to support professional growth and lifelong learning.

International Business Management is a one-year Ontario College Graduate Certificate program, completed in two four-month levels (laptop required). Students will develop the skills to effectively investigate, analyze, manage and direct most aspects of international trade. Students work with real businesses, helping small and medium exporters capitalize on global opportunities, as preparation for various careers in the ever-expanding global economy. Professors have relevant and practical expertise in international trade, investment, marketing, finance and business management. Graduates will receive an Ontario College Graduate Certificate in International Business Management and, upon meeting Forum for International Trade Training (FITT) criteria on two major projects sent for external grading and transfer of credits to FITT, a Diploma in International Trade from FITT will be issued. Graduates who complete the required work experience in international business and meet other FITT criteria can subsequently apply to receive the Certified International Trade Professional designation (CITP).

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Conduct an environmental scan to evaluate the impact of world issues on an organization's international business opportunities.
• Conduct, evaluate and present market research to support an organization's international business decision-making.
• Manage the preparation of documents and the application of procedures to support the movement of products and services in the organization's global supply chain.
• Evaluate the impact of statutory and regulatory compliance on an organization's integrative trade initiatives.
• Develop and implement strategies to negotiate effectively within various cultural environments and to address the impact of cultural differences on an organization's integrative trade initiatives.
• Develop and present an international marketing plan, and evaluate sales strategies that support an organization's integrative trade initiatives.
• Identify and interpret relevant international financial documents, and evaluate financial strategies that support an organization's integrative trade initiatives.
• Analyze the impact of an organization's integrative trade initiatives on its human resources management strategies, policies, and practices.
• Develop and present an international business plan.
• Manage the implementation and evaluation of team projects by applying project management principles
• Recommend strategies to support principles of corporate sustainability, corporate social responsibility and ethics associated with an organization's integrative trade* initiatives and evaluate their effectiveness.
• Select and apply current technologies to support an organization's integrative trade* initiatives.

This program is a two-year, four level program that will ready graduates for jobs in growth areas of electrical engineering technology such as electrical contracting, factory automation, power line maintenance and process control. Students will study electrical fundamentals, automation, power generation/distrubution and develop practical skills. Graduates will be skilled in AutoCAD, hydraulic/pneumatic systems, PLCs and industrial automation. Throughout the program, students will apply this knowledge in conjunction with the Canadian Electrical Code, workplace health and safety and project management applications. Additionally, students will enhance their interpersonal and communication skills.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Interpret and produce electrical and electronics drawings including other related documents and graphics.
• Analyze and solve routine technical problems related to electrical systems by applying mathematics and science principles.
• Use, verify, and maintain instrumentation equipment and systems.
• Assemble, test, modify and maintain electrical circuits and equipment to fulfill requirements and specifications under the supervision of a qualified person.
• Install and troubleshoot static and rotating electrical machines and associated control systems under the supervision of a qualified person.
• Verify acceptable functionality and apply troubleshooting techniques for electrical and electronic circuits, components, equipment, and systems under the supervision of a qualified person.
• Analyze, assemble and troubleshoot control systems under the supervision of a qualified person.
• Use computer skills and tools to solve routine electrical related problems.
• Assist in creating and conducting quality assurance procedures under the supervision of a qualified person.
• Prepare and maintain records and documentation systems.
• Install, test and troubleshoot telecommunication systems under the supervision of a qualified person.
• Aapply health and safety standards and best practices to workplaces.
• Perform tasks in accordance with relevant legislation, policies, procedures, standards, regulations, and ethical principles.
• Configure installation and apply electrical cabling requirements and system grounding and bonding requirements for a variety of applications under the supervision of a qualified person.
• Assist in commissioning, testing and troubleshooting electrical power systems under the supervision of a qualified person.
• Select electrical equipment, systems and components to fulfill the requirements and specifications under the supervision of a qualified person.
• Apply project management principles to assist in the implementation of projects.