Graduate Certificate in Business Analysis

at Fanshawe College - London Campus Canada

The Human Services Foundation program provides a broad education in understanding human behaviour and serves as a foundation for preparing the student to enter specific people helping career programs. Basic academic coursework relevant to human services and volunteer experience in a human services setting combine to provide a comprehensive introduction to the field of helping.

Learning Outcomes:
The graduate has reliably demonstrated the ability to

• Discuss the roles, responsibilities, career opportunities, academic and personal requirements for success in the Community Services and Child Studies field.
• Apply culturally sensitive communication and interpersonal skills to support team functioning in academic and professional settings with the ability to engage in self-reflection.
• Explain major theoretical models of behaviour associated with the study of psychology.
• Apply the appropriate Client service strategies according to client behaviour/preference.
• Select the Community Services and Child Studies field best suited to personal and career interest.
• Explain how academic strengths, needs and personal health factors affect success and wellness in a college environment.
• Utilize written and verbal communication skills specific to the Community Services and Child Studies field.

Business - Insurance is a two-year Ontario College Diploma program. This program is designed to prepare students for positions in the property and casualty insurance industry. Students will study forms of general insurance, underwriting, claims investigation, risk analysis and contracts.  Students have the opportunity to complete nine of ten credits toward their Chartered Insurance Professional (CIP) designation issued by the Insurance Institute of Canada.  Graduates work in high-demand areas of insurance such as underwriting, claims adjusting, brokerage or agency services and risk management.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Recognize the economic and social importance of insurance.
• Demonstrate an understanding of the organization and structure of both the General and Life Insurance Companies.
• Analyze the coverage provided by the various policies currently available through insurance companies.
• Follow the proper principles and procedures used in adjusting losses and settling claims and to complete and explain the necessity of the documentation used.
• Recognize and evaluate the various factors affecting the acceptance and underwriting of any insurance risk.
• Enter and retrieve client information utilizing computer and various word processing and spread sheet packaged programs.
• Understand the underlying role of accounting as an information system for planning and controlling business operations.
• Develop an awareness of human relations in the work place and apply effective interpersonal skills.
• Understand basic economic principles and how they relate to business.
• Demonstrate an understanding of the legal system and legislation affecting business in general and the insurance industry specifically.
• Understand and apply the marketing techniques used by insurance companies, brokers and agents.
• Demonstrate effective oral and written communication skills.
• Appreciate the social, political and cultural aspects of our society.
• Appreciate the importance of business and corporate responsibility

The Interactive Media Development - 3D Visualization Program at Fanshawe College is an intensive three-year advanced diploma focusing on the tools and techniques necessary to gain employment in the fields of visualization and emerging interactive technologies. The goal of the program is to provide students with the professional, technical and artistic skills necessary to create innovative visualizations, prototypes and info-graphics.

Students will develop 2 and 3 dimensional design skills by studying a curriculum focused initially on the core principles of visualization technologies and interactive media. Foundation courses including image and motion design, interactive production, project management, and visual communication will provide the basis for understanding sophisticated technologies such as virtual and augmented reality.

Throughout the second year, students will study more advanced concepts of visualization including 3D modeling, game engine simulations, visualization statistics, generative art and user experience design. In the third year, students will continue with advanced visualization studies with emphasis on an integrative capstone project (individual or group) or a client based applied research project internship.

An integral part of the 3D Visualization program at Fanshawe College is its relationship to the local community. London, ON has a vibrant and growing interactive media industry. Professionals from this community include business leaders and entrepreneurs, creative directors, interactive designers, programmers, game designers, and producers who will play an important role by providing mentorship to students through critique and guest lectures.

Graduates of this program will find entry-level positions in the visualization industry as interactive designers and programmers, 3D specialists, prototype and visualization designers.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Complete both individual and collaborative interactive media projects effectively.
• Select and use best practices and tools to design and develop dynamic, rich-media content.
• Assess the requirements of a complex interactive media project.
• Develop, budget, plan and professionally present a complex interactive media project.
• Design a complex media project (interface, navigation, graphics, text treatment) using best practice design and development principles, and applying conceptual and theoretical frameworks.
• Build effective and dynamic complex Web sites and/or mobile applications.
• Identify and analyze ethical and professional issues arising in an online environment.
• Apply research and conceptual skills to propose optimal solutions for mobile/multimedia/Web development problems.
• Select and use creative and critical thinking techniques in the effective design, development and implementation of a complex interactive media project.
• Evaluate the financial, technical and artistic success of a complex interactive media project
• Analyse and implement augmented and virtual reality technologies in the creation of 3D visualizations.
• Assess and evaluate 3D visualization hardware and software for implementation in interactive installations.
• Design complex data, 3D and rich media assets for integration into augmented and virtual reality presentations.

The Aviation Technology Aircraft Maintenance and Avionics (Co-op) Advanced Diploma is a Transport Canada approved program (TC-2018-02-4248) that provides students with the knowledge and skills required to start a career in aircraft maintenance and/or  avionics maintenance. This program will cover all aspects of aircraft maintenance including systems used in general aviation, corporate, and charter transport category aircraft as well as helicopters. The program will also include avionics training for service, repair, and maintenance of aircraft electrical and electronic systems such as communication, navigation, and data systems.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Service, test, troubleshoot and repair aircraft and systems on large or small, fixed or rotary wing aircraft in accordance with manufacturers' specified instructions, accepted aviation techniques/practices and the requirements of the Canadian aviation regulations.
• Evaluate fixed wing and rotary aircraft structures and complete maintenance, assembly, fabrication, and structural repair work on large and small aircrafts in accordance with technical manuals, standard practices, and standards of performance and safety.
• Perform scheduled and unscheduled inspections on aircraft structural, operational, environmental, communication, navigation, surveillance, and flight guidance systems to ensure they are in proper working order and meet standards of performance and safety.
• Remove, install, and configure airframe and avionics parts, components, and line replaceable units as part of unscheduled maintenance and out-of-phase tasks.
• Remove, install, and configure the aircraft power plant and accessories on both turbine and piston engines.
• Remove, install, configure, test, and evaluate function and operation of instrument, communication, navigation, surveillance, and flight guidance systems.
• Diagnose malfunctions and defects in aircraft systems, avionics systems, and related components using technical manuals, drawings, wiring diagrams, engineering orders, and standards of performance and safety.
• Evaluate component wear and fatigue using appropriate measuring devices to determine necessary repair or replacement tasks in order to maintain the aircraft's airworthiness and safety.
• Complete airworthiness directives, manufacturers' service bulletin, and engineering modification tasks on aircraft systems, avionics systems, and structures.
• Dismantle and reassemble airframes, aircraft engines, and electrical and electronic systems for repair and overhaul.
• Interpret written instructions, schematics, manufacturers' specifications, technical drawings, manuals, and computer-based information while performing routine and unscheduled tasks.
• Maintain detailed inspection, repair, maintenance, and certification records and reports to meet industry regulations and logbook requirements.
• Perform all work in accordance with health and safety regulations, manufacturers' specifications, and Transport Canada guidelines.
• Evaluate, modify and implement quality control and quality assurance procedures to meet organizational standards and requirements.

Co-operative Education
In order to be eligible for co-op, students must maintain a 2.0 GPA and be academically complete at the commencement of their co-op work term.
This is a three-year Co-operative Education program. Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Advanced Diploma. More information about co-operative education can be found at www.fanshawec.ca/co-op

Applicants seeking a non Co-op Endorsed Advanced Diploma should apply to the Aviation Technology - Aircraft Maintenance and Avionics program, Program Code AVI1.

The Network and Security Architecture Graduate Certificate program will cover the key aspects of designing, deploying, supporting, and securing small, medium, and enterprise network and server infrastructures. It will cover the fundamentals of advanced networking and security concepts to work in almost any situation and meet the security challenges that are presented.

Co-operative Education
In order to be eligible for co-op, students must achieve and maintain a minimum 2.5 GPA and be academically complete at the commencement of their co-op work term (Fall intake; completed all courses and Winter intake; completed all first semester courses) prior to the commencement of their co-op work term.  The co-op work term will always be the summer semester regardless of whether the student is in the Fall or Winter intake.

Students who do not achieve a 2.5 GPA or above will not be eligible for co-op and if for any other reason they do not obtain a co-op placement they can still graduate provided they achieve a 2.0 GPA or above but will not receive the Co-op Endorsed Certificate. More information about co-operative education can be found at www.fanshawec.ca/co-op

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Design an enterprise network by applying knowledge of networking and routing protocols.
• Perform network monitoring, analysis and troubleshooting to determine efficient and secure operations.
• Develop a security architecture plan to incorporate both perimeter and endpoint security controls and devices to provide layers of security.
• Design multi-site enterprise operating system infrastructures using a security architecture framework.
• Design a centrally managed wireless network topology that can accommodate remote sites incorporating current security standards.
• Design and implement a virtualization and cloud computing focused infrastructure specifically addressing security risks associated with incorporating virtualization into an organizations infrastructure.
• Deploy servers to host web applications, focusing on securing the server and web from identified security risks.
• Identify and plan IT services that support business goals and objectives, and explain specific activities directly related to the delivery and support of the services.

This graduate certificate program is designed to offer students the relevant knowledge and skills needed to enhance their professional practice in the care of the specialized population of aging adults.  Students will have the opportunity to develop skills in recreation and leadership, developmental disabilities, mental health, thanatology, and social interventions that support quality of life and person-centred care.  Participation in an interprofessional field placement and research with community organizations will further prepare graduates for employment in settings that support the aging person.

Project Management is a one-year Ontario College Graduate Certificate program, completed in two four-month levels (laptop required). Students will gain the in-depth knowledge, competencies, skills, tools, and techniques required to plan and execute major projects that achieve organizational goals on time and on budget. The Project Management Institute (PMI) Project Management Body of Knowledge is an integral part of the program curriculum. The curriculum also addresses emerging trends in project management through courses in Agile Project Management, Project Recovery and Project Leadership. Upon completion of the first level of the program, students will be eligible for the Certified Associate in Project Management (CAPM) certification, an entry-level designation offered by the Project Management Institute (PMI). Graduates will be prepared to pursue PMI's Project Management Professional (PMP) designation after completing the prescribed period of professional project management experience.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Manage the scope, cost and schedule with focus on project success as defined by approved stakeholder requirements.
• Describe other imperatives such as quality, risk and stakeholder satisfaction.
• Analyze the various quality assurance techniques and controls.
• Analyze traditional management and leadership techniques used in project management roles.
• Demonstrate a working knowledge of a project management computer software specific to the practices of project management.
• Identify the principles and models used for managing the project financials for resources, materials and the project schedule.
• Recognize organizational culture and adaptive techniques as they apply to your project and project team.
• Organize the project team through identification of the required roles and responsibilities to deliver project requirements.
• Apply appropriate legal and ethical standards.

This multidisciplinary program shall expose students to aspects of electromechanical systems. Traditionally, similar programs of study have been found in the electrical/electronic disciplines. Graduates from these programs will also gain knowledge of the mechanical aspects of a system, such as the ability to read mechanical prints, understand tolerances, as well as understand the mechanical nuances of a system.

This program will expose students to both electrical and mechanical principles, allowing graduates from the program to be capable of analyzing, modifying, maintaining and repairing electromechanical systems. As such, the focus of the program shall be concurrent engineering with respect to products and processes. Students shall also be exposed to project management and quality systems. The program will culminate in a 15-week capstone project course where students shall be able to apply their knowledge and document it according to current industry practice.

Co-operative Education
In order to be eligible for co-op, students must maintain a 2.0 GPA and be academically complete at the commencement of their co-op work term.
This is a two-year Co-operative Education program delivered over three years due to the co-op pattern. Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma. More information about Co-operative Education can be found at www.fanshawec.ca/co-op.
Applicants seeking a non Co-op Endorsed Diploma should apply to the Electromechnaical Engineering Technician program, Program Code EMN3.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Fabricate and build electrical, electronic, and mechanical components and assemblies in accordance with operating standards, job requirements, and specifications.
• Interpret and produce electrical, electronic, and mechanical drawings and other related technical documents and graphics for a variety of stakeholders in compliance with industry standards.
• Select and use a variety of troubleshooting techniques and equipment to assess, maintain, and repair electromechanical circuits, equipment, processes, systems, and subsystems.
• Maintain and repair electrical, electronic, and mechanical components, equipment, and systems to ensure that they function according to specifications and to optimize production.
• Support the design and production of mechanical components by assisting in the specification of manufacturing materials and processes.
• Apply, analyze, build, install, commission, and troubleshoot a variety of mechanical, electrical, and electronic control systems, logic and digital circuits, passive AC and DC circuits, and active circuits
• Install and troubleshoot basic computer hardware and programming to support the electromechanical engineering environment.
• Maintain and troubleshoot automated equipment including robotic systems.
• Establish and maintain inventory, records, and documentation systems to meet organizational and industry standards and requirements
• Select and purchase electromechanical equipment, components, and systems that fulfill job requirements and functional specifications.
• Assist in applying quality control and quality assurance program procedures to meet organizational standards and requirements.
• Work in compliance with relevant industry standards, laws and regulations, codes, policies, and procedures.
• Develop strategies for ongoing personal and professional development to enhance work performance and to remain current in the field and responsive to emergent technologies and national and international standards.
• Contribute as an individual and a member of an electromechanical engineering team to the effective completion of tasks and projects.
• Support project management activities such as planning, implementation and evaluation of projects, and monitoring of resources, timelines, and expenditures as required.

The Developmental Services Worker two-year diploma program prepares its graduates to support people with developmental disabilities so that these individuals may participate fully in their communities. DSW have the specialized knowledge and skills required to work with people with developmental disabilities across the life span.

Inherent to the role of a DSW is an ability to collaborate and build relationships with people with developmental disabilities and their families and to work with colleagues and members of inter-professional teams to facilitate a seamless network of support for people.

Courses focus on disabilities, person directed supports, inclusion and community resources, dual diagnosis, interpersonal skills, counselling, health, pharmacology, development, teaching and intervention strategies. Field placements in community agencies and/or schools are part of the curriculum.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Conduct oneself in an ethical, competent and accountable manner in all professional relationships.
• Provide person-directed supports and services that respect and promote self-determination for people with developmental disabilities
• Provide for the safety of people with developmental disabilities, self and others in compliance with all applicable legislation, regulations and standards of practice.
• Support health and well-being of people with developmental disabilities.
• Employ and adapt formal and informal strategies to support the learning of people with developmental disabilities.
• Provide leadership in the development of inclusive communities.
• Develop professional and personal plans that enhance job performance and well-being.

Business - Supply Chain and Operations is a two-year Ontario College Diploma program. The curriculum covers theory and application of supply chain management in private and public sector environments. Specifically, courses address material sourcing, transportation methods, inventory, retail management, negotiation skills and analytical techniques. Students also enhance their computer skills and their business communication skills. The program aligns to the curriculum of various professional associations in supply chain management. Graduates, equipped with the skills required to improve an organization's profitability and operations, are in high demand in both the private and public sector.

• The Business - Supply Chain and Operations program shares a common first level with all business diploma programs in the Lawrence Kinlin School of Business, which allows for program transfer, with no loss of credit, after Level 1.
• Students entering Level 1 of the program in January are expected to proceed into Level 2 of the program in the summer term.  Students entering Level 1 of the program in February or May will proceed to Level 2 of the program in September.
• Graduates may be eligible for admission to the following Graduate Certificate programs in the Lawrence Kinlin School of Business: Agri-Business Management, Human Resources Management, International Business Management, Marketing Management, Operations Management, Professional Financial Services, or Project Management. Graduate Certificate programs deliver a specialized professional curriculum in two four-month levels.
• This program is eligible for consideration of college to college transfer of credits under the Ontario Provincial ONCAT agreement.
• Students who graduate from this program with a GPA of 3.0 or greater are eligible to receive Advanced Standing towards their Certified Supply Chain Management Professional (CSCMP) designation (4 modules and 2 workshops). 
• Articulation agreements exist with the Supply Chain Canada which provides advanced standing in the Supply Chain Management Professional (CSCMP) designation program.
• Students may become members of the Fanshawe College APICS student chapter.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Apply knowledge of the functional components of logistics to the interrelationships in the integrated supply chain;
• Employ a working knowledge of operations processes and systems required in manufacturing, distribution, and services;
• Contribute to plans and schedules, at various levels in an organization;
• Apply the basics of purchasing and supplier management to current best practices;
• Apply best practices for inventory planning and control throughout the integrated system;
• Utilize information technology to support logistics management functions;
• Evaluate and select warehousing and transportation options and recommend appropriate solutions for business requirements;
• Participate in the planning, implementation, and evaluation of projects;
• Conduct business in the international marketplace;
• Conduct business in compliance with relevant national and international law, legislation, regulations, safety requirements, and professional standards;
• Communicate effectively, orally and in writing, as required in a business culture;
• Apply problem-solving and critical-thinking skills as required in logistics management;
• Use effective human relations, interpersonal, and team skills in an organizational environment;
• Develop strategies for ongoing professional development to maintain and increase competence;
• Apply basic knowledge of the interrelationships among the functional areas of business in logistics management.