Graduate Certificate in Project Management

at Fanshawe College - London Campus Canada

The Supply Chain Management - Logistics (Co-op) program will satisfy all of your managerial ambitions within this field. This one-year graduate certificate is designed for university and college graduates looking for a career in the logistics and supply chain sector. You'll be trained to join private or public sectors, learning how to analyze on computer software, while nurturing your negotiating skills. Examining managerial accounting, and professional communication, you will also learn the finer points of material sourcing, distribution management and risk assessment. When you graduate, you'll have the skills to improve an organization's operations and profitability. You'll be in demand with career options in procurement, logistics, planning, inventory management, transportation, customer service, customs coordination and related supply chain processes.

Human Resources Management is a one-year Ontario College Graduate Certificate program, completed in two four-month levels (laptop required).  Designed for university or college graduates, this program provides graduates with functional knowledge in core areas of human resources: recruitment and selection, training and development, human resources planning, occupational health and safety, organizational behaviour, finance and accounting, human resources management, compensation and benefits and labour relations.  Students have the opportunity to complete all nine Certified Human Resources Professional/Leader (CHRP/ CHRL) credits.  (Refer to the Human Resources Professionals Association website for more information: www.hrpa.ca.) Beyond the core curriculum, the program also offers courses in software, Canadian employment law, management of strategic HR projects and professional communications.  A unique experiential learning opportunity is available to select students through the HR Community Consultancy offered in the final winter term of the in-class program.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Contribute to the development, implementation, and evaluation of employee recruitment, selection, and retention plans and processes.
• Administer and contribute to the design and evaluation of the performance management* program.
• Develop, implement, and evaluate employee orientation, training, and development programs.
• Facilitate and support effective employee and labour relations in both nonunion and union environments.
• Research and support the development and communication of the organization's total compensation plan*.
• Collaborate with others, in the development, implementation, and evaluation of organizational health and safety policies and practices.
• Research and analyze information needs and apply current and emerging information technologies to support the human resources function.
• Develop, implement, and evaluate organizational development* strategies aimed at promoting organizational effectiveness.
• Present and evaluate communication messages and processes related to the human resources function of the organization.
• Manage own professional development and provide leadership to others in the achievement of ongoing competence in human resources professional practice.
• Facilitate and communicate the human resources component of the organization's business plan.
• Conduct research, produce reports, and recommend changes in human resources practices.

The Horticulture Technician Diploma is a two-year co-op program with the emphasis on the practical aspects of horticulture. The program develops the academic and practical skill level in students that allow them to easily match a growing need in the green profession. All graduates can be fully employed in the field; there are, according to Landscape Ontario, the provincial trade organization, over 1600 positions available in horticulture in the province annually. Additionally, many opportunities exist out-of-province and even out-of-country.

The first year of the Horticulture Technician program is academic-centred while the emphasis in the second year is on hands-on practical training. Approximately 80% of the scheduled class time in the senior year is spent outside the classroom in courses such as Landscape Field Construction, Greenhouse Plant Production, Arboriculture and Garden and Landscape Maintenance.

Students and faculty participate in practical lab sessions while maintaining and redeveloping the grounds of the campus in real-time situations.  The A.M. (Mac) Cuddy Gardens, in near-by Strathroy, greatly enhances the practical experience in a world-class estate garden which houses a remarkable collection of rare and endangered plants.

Students graduate with an Ontario College Diploma (Co-operative Education Endorsed) and while in the program students are given the opportunity to complete optional training in chainsaw use and the provincial pesticide license. Fanshawe College is the first institution in North America to integrate the CLT (Certified Landscape Technician) a national standard of proficiency into the program. Students will complete practical and written tests during their senior year and if successful will also be able to add the CLT designation to their names.

All students, upon registration, become members of the Student Chapter of Landscape Ontario, the largest student driven chapter in the province.

Students participate in a number of professional opportunities at various shows throughout the year.  In past years Fanshawe has won many medals both provincially and nationally in the Landscape Gardening Skills Competition. Students participate regularly in Landscape Congress in Toronto, building the entrance garden in their final term. Senior students also volunteer in building gardens and assisting with the maintenance of gardens at Canada Blooms in Toronto. The Royal Botanical Gardens in Burlington has signed a memorandum of understanding with Fanshawe College and, as a result, student experience is greatly enhanced through this partnership which includes both summer internships and programmed events at the gardens.

The College has active industry partnerships in areas such as: lawn and garden equipment and suppliers, greenhouse service suppliers, landscape suppliers and services as well as professional associations such as the Landscape Ontario, Canadian Nursery Landscape Association, Botanic Gardens Conservation International, Royal Horticultural Society, Scottish Rock Garden Society, the North American Rock Garden Society, the Hardy Plant Society, the American Public Gardens Association and the Ontario Rock Garden Association.

Industry support and corporate sponsorship allows the program to use the latest technology, tools and equipment in the teaching labs; annually over $100,000.00 of support is received from industry.

The Gardens of Fanshawe College and the A.M. (Mac) Cuddy Gardens are recognized as a botanical garden by Botanic Gardens Conservation International and are home to over one million plants of some 4,000 species. Most of the collections are labeled and are propagated in our greenhouse at Fanshawe College and our nursery site in the A.M. (Mac) Cuddy Gardens in Strathroy. Ten students in the program maintain the gardens during summer under the supervision of our two staff horticulturists. Students will spend both class and independent practical periods at both locations. Our annual open garden and plant sale in June at the A.M. (Mac) Cuddy Gardens draws over one thousand visitors.

Co-operative Education:
This two-year program has two co-op work terms.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about Co-operative Education can be found at www.fanshawec.ca/co-op.

Learning Outcomes:
The graduate has reliably demonstrated the ability to

• Apply the principles of plant* and soil sciences to complete work in horticulture*.
• Apply practical horticulture* skills to the production of plant materials*, including herbaceous plants*, woody plants*, and turf.
• Apply the principles of design* to horticulture*.
• Apply basic* installation and construction principles and practical skills to horticulture*.
• Implement maintenance procedures for plants, property, and equipment.
• Utilize knowledge of plant identification, usage, and maintenance criteria.
• Recognize the potential environmental effects of projects and the need to avoid environmental damage and promote healthier ecosystems.
• Apply the principles and practical skills of Integrated Pest Management (IPM)* to indoor and outdoor plants.
• Contribute to the effective planning, implementation, and conclusion of projects.
• Use safe working practices.
• Use business practices appropriate to the horticulture* industry.
• Act in a professional manner, maintain professional relationships, and communicate effectively with clients, co-workers, supervisors, and others.
• Develop strategies for ongoing personal and professional development to enhance work performance and career opportunities and to keep pace with industry changes.

This two-year diploma program focuses on business fundamentals with strong experiential learning components. Graduate with the operations experience and business acumen to manage and operate a successful golf or recreational club, while also learning about club sports with a focus on golf. 

Develop your passion for golf through visits to various courses, guest speakers and coaches from PGA of Canada, access to our golf simulator and a membership to all City of London golf courses. You’ll also have the opportunity to network with a wide variety of industry professionals within the resort and golf and club industries. Hone your golf, racquet sports and curling games through instruction from PGA of Canada golf pros, and expand your learning through field trips to learn new technologies and teaching methodologies at simulator facilities, various resorts and golf clubs, as well as an optional golf trip to Orlando, Florida

Apply your knowledge in a co-op work experience with professionals within golf course management. You’ll gain further employable skills in food and beverage service and culinary management on-campus through The Chef’s Table restaurant and cafe.

This tailor-made co-operative education program allows applicants the opportunity to explore the numerous career opportunities available in the ever growing golf and club industry. Inspired by the Canadian Society of Club Managers (CSCM), this program fosters the core educational competencies required to excel in a career in club management.  Students will develop expertise in business and financial management, golf club and turf services and food and beverage operations with a hospitality focus. Theoretical studies will be supported by practical exposure in all areas of golf and club facilities. Students will gain an appreciation for proactive customer service and the relation to business development. Upon graduation, students are prepared to get their Certified Club Manager (CCM) designation.

Learning Outcomes
Vocational Program Learning Outcomes:
(Vocational program learning outcomes must be consistent with the requirements of the Credentials Framework for the proposed credential.)

The graduate has reliably demonstrated the ability to:

• Identify the inherent risks associated with operating a healthy and safe golf and recreational club environment;
• Apply contemporary business administration skills to the management of golf and recreational club facilities;
• Contribute to the effective coordination of a golf and recreational club operations;
• Apply the principles of marketing, sales and merchandising as it relates to various business operations within club facilities;
• Contribute to the implementation of on-going strategies for optimal customer service and relations;
• Apply the fundamental principles and techniques necessary for maintenance and sustainability of golf and recreational club facilities;
• Research and plan strategically for the effective operation of golf and recreational club facilities;
• Contribute to strategies for effectively managing the performance and development of staff and volunteers;
• Develop entrepreneurial strategies for the operation and management of golf and club facilities;
• Provide effective Food and Beverage service delivery & management, including customer service and coordination of special events;
• Adapt to various and changing technologies, systems and applications for the golf & club management industry;
• Support the maintenance/care regime needed in order to sustain the turf and garden areas of the golf and/or recreational club facility.

Business - Finance (Co-op) is a two-year Ontario College Diploma program. This program is designed to develop the skills needed to work in the growing personal financial services sector, from customer service to wealth management and financial planning. Students will learn to work with clients, evaluating their needs and offer advice on personal financial management, tax and retirement planning, insurance, investments, and estate planning, as well as customer relations and providing product to clients. Qualified graduates will have completed all the educational requirements leading to the CFP® (Certified Financial Planner®) designation awarded by the Financial Planning Standards Council www.fpsc.ca. and the Registered Retirement Consultant® RRC® designation awarded by CIFP.

Students are also prepared to write the Canadian Securities Course® and Life Licensing Qualification Program examinations as prerequisites to securities and life insurance licensing. Students will also have completed the Mutual Funds Licensing course.

Co-operative Education
In order to be eligible for co-op, students must maintain a 2.5 GPA and be academically complete at the commencement of their co-op work term.
This is a two-year co-operative education program.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about co-operative education can be found at www.fanshawec.ca/co-op
Applicants seeking a non Co-op Endorsed Diploma should apply to the Business - Finance program, Program Code BFN4.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Process and maintain financial records in compliance with relevant policies, procedures and regulations for individuals and/or organizations.
• Prepare and present financial information in compliance with relevant legislation and regulations for individuals and/or organizations.
• Generate financial reports for individuals and/or organizations by applying financial mathematics and statistics.
• Contribute to the development and the implementation of a financial plan to meet individuals' and/or organizations' needs and objectives.
• Contribute to the development and the implementation of marketing strategies to promote financial products and services and to enhance customer service.
• Develop and implement strategies to establish and maintain professional networking and business relationships in the finance sector.
• Analyze, within a Canadian context, the impact of economic variables, legislation, ethics, technology and the environment on individuals' and/or organizations' operations.
• Develop and implement ongoing strategies for personal and professional development, highlighting ethics, values and standards in the finance sector.

Personal Support Worker is a two level program leading to an Ontario College Certificate.  Graduates, as entry-level unregulated workers, have the knowledge, skills, and attitudes necessary to provide personal care and home management services to clients in both community and institutional settings.

Personal Support Workers work with clients who are stable and who have clearly identified needs that are not expected to change significantly. They work under the supervision of care/service teams (which include nurses and other regulated or non-regulated care providers) as well as under the direction of the client.

Learning Outcomes:
The graduate has reliably demonstrated the ability to

• Work within the personal support worker role in community, retirement homes, long-term care homes and/or hospital care settings* in accordance with all applicable legislation and employer's job description, policies, procedures and guidelines.
• Act responsibly and be accountable for own actions while recognizing the boundaries of knowledge and skills within the personal support worker role that require collaboration with the clients, families, supervisors and/or other members of the interprofessional care/service team*.
• Participate as a member of the interprofessional care/service team* and maintain collaborative working relationships in the provision of supportive care* in community, retirement homes, long-term care homes and/or hospital care settings*.
• Provide client-centred* and client-directed* care that is based on ethical* principles, sensitive to diverse client and family values, beliefs and needs, and which follows the direction of the plan of care/service plan*.
• Establish and maintain helping relationships* with clients and their families reflecting open communication, professional* boundaries, employer's policies and adhering to confidentiality and privacy legislation.
• Identify relevant client information using basic assessment and communication skills and report and document findings in accordance with the requirements of employer policies and procedures and all applicable legislation.
• Promote and maintain a safe and comfortable environment for clients, their families, self and others including the implementation of infection prevention and control measures and emergency first aid procedures that are in keeping with the plan of care/service plan*, employer policies and procedures, and all applicable legislation.
• Assist clients across the lifespan with routine activities of daily living* by applying basic knowledge of growth and development, common alterations in functioning, disease prevention, health promotion and maintenance, rehabilitation and restorative care*.
• Assist clients with medication* in keeping with the direction of the plan of care/service plan* and under the direction and monitoring of a regulated health professional* or most accountable person* and in accordance with all applicable legislation and employer's policies.
• Assist with household management tasks* and instrumental activities of daily living* in accordance with the plan of care/service plan* and considering the preferences, comfort and safety of clients, families and significant others.
• Assist clients who are caring for dependent individuals* considering client and family choices, professional* boundaries and the direction of the plan of care/service plan*.
• Identify and report situations of neglect, and potential, alleged or witnessed/actual incidents of abuse, and respond in accordance with all applicable legislation and employer's policies and procedures.
• Assist in the provision of culturally relevant* palliative and end-oflife care* to clients experiencing life threatening illness and to their families and significant others, from diagnosis through death and bereavement, and in accordance with clients' choices and the plan of care/service plan*.
• Use identified approaches and best practices to support positive and safe behaviour in clients experiencing cognitive impairment, mental health challenges and/or responsive behaviours*.

This eight-month intensive Ontario College Graduate Certificate program in GIS, prepares graduates for employment in a wide range of land-based industries that utilize spatial and tabular data. The program is project-based, software-intensive, interdisciplinary, and focused on building flexible, current, high-end applied skills.  Students will gain mastery of foundational GIS skills and apply leading-edge techniques in GIS Science to create spatial solutions. Remote sensing, object-oriented programming, spatial analysis and modeling, digital photogrammetry, web map/web GIS and CAD skills will all be developed, and students will have the opportunity to apply these technical skills to their own areas of specialization (engineering, social sciences, humanities, community health or other sciences).

Co-operative Education
This one-year program has one co-op work term.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about Co-operative Education can be found at www.fanshawec.ca/co-op.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Create solutions to spatial problems utilizing database systems;
• Apply spatial analysis techniques within a variety of disciplines;
• Solve problems using data that is acquired, interpreted, and integrated from various sources, and with different formats and coordinate systems;
• Generate elegant and efficient computational algorithms;
• Configure and customize GIS applications, operations, and databases to support decisionmaking and modelling within a range of disciplines;
• Design web-based and embedded solutions to distribute GIS data and functionality to a wide range of end users;
• Integrate GIS component design and development into project life cycle management, systems life cycles, and workflow processes;
• Assist end users in integrating spatial processes into primarily non-spatial software applications;
• Communicate complex technical geographic information to a wide variety of clients using texts, maps, and visual display, in order to increase understanding and enable wider use of GIS applications;
• Practice to a professional standard, throughethical behaviour, continuous learning, and participation in professional organizations.

Business - Marketing is a two-year Ontario College Diploma program. This program provides students with a strong foundation to gain entry to a variety of marketing career paths. Courses cover topics such as customer analysis, segmentation, and targeting; integrated marketing communications; pricing and distribution strategies; and product and service development and management. Hands-on activities include market research studies, advertising campaigns, sales and business plans - many of these activities involving live clients from industry. Students learn to use current software programs, including presentation, spreadsheet, graphic design and publishing applications. Graduates receive full credit toward a credential with the Canadian Institute of Marketing and earn credits towards the Certified Sales Professional designation offered by the Canadian Professional Sales Association. Graduates who meet admission requirements are eligible for transfer to the Business Administration - Marketing Advanced Diploma program.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Contribute to the development of an integrated marketing communication strategy* for marketing* products*, concepts, goods, or services based on an identified target market.
• Contribute to the development of pricing strategies which take into account perceived value, competitive pressures, corporate objectives, and cost analysis*.
• Contribute to the development of strategies for the efficient and effective distribution of products*, concepts, goods, and services.
• Determine strategies for developing new and modified products*, concepts, goods, and services that respond to evolving market needs.
• Analyze results of marketing* activities using criteria related to budgeted sales, costs, profits, and other appropriate criteria.
• Contribute to the development of a marketing* plan including marketing* objectives, marketing mix*, marketing strategies*, budgetary considerations, and evaluation criteria.
• Develop strategies to establish effective working relationships with clients, customers*, consumers*, co-workers, supervisors, and others.
• Communicate marketing* information persuasively and accurately in oral, written, and graphic* formats.
• Analyze the viability of marketing* products*, concepts, goods, or services in an international market or markets.
• Participate in conducting market research* to provide information needed to make marketing* decisions.
• Develop personal professional development strategies and plans to enhance leadership, management skills, and marketing* expertise.
• Participate in the development of a business plan.
• Apply the principles of business ethics and corporate social responsibility.
• Use professional sales techniques to make a sale.
• Adapt to and apply various and changing technologies, systems, and computer applications used in marketing* environments.

The Customer Relationship Marketing and Sales Management program responds to the growing need within business for a skill set that places the customer at the centre of business decisions. This skill is critical since marketing and sales success depends on attracting new customers while retaining and strengthening relationships with current customers.  

This one-year post-graduate certificate program provides students with a foundation in marketing and sales, with a focus on the examination and application of Customer Relationship Management (CRM) and Customer Experience (CX) best practices, strategies, tactics, tools, and techniques. Students will have an opportunity to apply industry standard business and marketing analytics and use CRM platforms to enhance the marketing and sales process.  Student will also learn strategies and tactics for account development in the field of sales and sales management.

The Honours Bachelor of Commerce (Human Resources Management) program is a four-year, honours level degree with a mandatory co-op work term between Levels 7 and 8.  Students will study core fundamentals of business including business strategy, management, accounting, leadership and marketing in addition to the specialized human resources management courses, including performance management, human resources planning, talent acquisition, employee and labour relations and compensation and benefits administration. All nine CHRP course credits required for professional licensing bodies are included in this program.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Use the interdependence of various functional areas of business (i.e. financial, marketing, operations, human resources) to achieve organizational success in domestic and international environments.
• Develop strategies that will achieve organizational goals through integration of business methodologies that assess costs, benefits, risks, and opportunities, and that utilize current and emerging technology and trends.
• Enhance business opportunities by incorporating external variables into various business decision models.
• Assess the unique business needs of organizations of various sizes, public sector, private sector, and not-for-profit firms.
• Evaluate professional, ethical, and legal codes of conduct.
• Research, analyze, and critically evaluate qualitative and quantitative data from a variety of sources to support business decisions through effective problem solving, critical thinking, logic and reasoning.   
• Communicate information, arguments, and analysis accurately and reliably for the message, audience, and purpose.
• Perform effectively and efficiently within groups or teams, demonstrating leadership, team-building, conflict resolution, negotiating and influencing skills.
• Design personal learning plans and integrate lifelong learning strategies into current and future development goals.
• Assess resource allocation decisions that influence sustainability practices and drive economic, social, cultural, and environmental stewardship.
• Analyze domestic and international business opportunities within an international context.
• Plan, implement, and evaluate projects and programs, using project planning principles and tools.
• Assess the overall financial performance of an organization.
• Apply management-level decision-making and strategic planning skills.
• Evaluate strategic human resources policies, procedures, and programs related to the following areas:  staffing (recruitment, selection, retention, human capital strategy) and performance management; orientation, training and development; diversity initiatives; health and safety; disability management; finance; employment legislation, basic contract law and privacy laws.
• Research and support the development of compensation and benefit plans that assist the organization to achieve its business goals.  
• Develop mechanisms, including policies, procedures, and programs, to foster positive employee relations, to mediate disputes/grievances in unionized and non-unionized environments, to facilitate arbitration, and to negotiate collective agreements.
• Evaluate Human Resources plans to ensure alignment with organizational goals and responsiveness to current and future labour market conditions.
• Manage training and organizational development and change initiatives including workforce design, development, and employee engagement initiatives, to support organizational effectiveness.
• Establish and manage systems and processes to collect and safeguard Human Resources information.   
• Analyze and evaluate required numerical and financial data for projecting the impact of human resources plans.  
• Assess workplace health and safety practices to: ensure practices meet legislative requirements, analyze risk to the health and safety of employees, and determine appropriate preventative measures.
• Assess how and why human resources programs, policies and procedures differ among countries, and the limitations that will be experienced by human resources managers who have transnational responsibilities.

Co-operative Education
This four-year honours degree program requires completion of one mandatory co-op work term. More information about Co-operative Education can be found at www.fanshawec.ca/co-op