Graduate Certificate in User Experience (UX) Design

at Humber College North Campus Canada

In Humber’s Electromechanical Engineering Technology advanced diploma program, you’ll learn how to support the engineering activities of manufacturers that rely increasingly on automation technology to maintain a competitive edge in the global economy. You will develop skills in industrial automation, robotics, control systems, machining, hydraulics, pneumatics, safety, mechatronics, programmable logic controllers (PLCs), automation welding, machine elements and computer-control methods. You will also learn to decipher mechanical and electrical schematic drawings, and use electrical and mechanical diagnostic tools.

Our program builds upon the solid technical foundation of the Technician program. The Technology graduate is prepared to enter a wider range of careers. The skills first learned in the Technician program are enhanced through project-based learning and increased hands-on practice in the labs.

Complementing your technical education are the effective communications, problem-solving and interpersonal skills that add value to any team. Coursework reflects real-world demands through independent and co-operative study in practical environments including experience with industrial standard equipment. The industry relevant curriculum is taught by faculty at the top of their fields to provide you with the skills and knowledge employers are looking for.

Our advisory committee provides regular review and input of our curriculum ensuring our program is always on the cutting edge of industry developments. The program offers an optional co-op placement.

Optional Co-op
This program offers a co-op option. Co-op work terms enable you to apply your skills and knowledge in a work environment and gain valuable, practical experience related to your program of study. You will learn new skills, learn about the world of work and meet people in your profession.

For students who are accepted into the program, three co-op work terms will take place. The first four-month work term is between Semesters 2 and 3, and then two consecutive four-month work terms between Semesters 4 and 5. There are limited spaces in the co-op option. Therefore, you will apply for the co-op option during Semester 1 and be informed of the process by which to apply. While co-op work opportunities are not guaranteed, as students are in a competitive job placement market, participating students will receive a wide range of services to help them find a co-op opportunity.

Humber’s Broadcast Television/Videography (BRTV) diploma program will quickly prepare you for media content creation in operational and production roles. An intensive, behind-the-scenes look at broadcasting will give you a solid grounding in video production skills and broadcast standards. This program is an excellent starting point for anyone who wants to work behind the scenes in television production and features a wide variety of courses, as well as field experience opportunities, empowering graduates for success in the broadcast industry.

You will learn about:

• live studio and live remote broadcasting
• single camera location shooting
• video editing and audio mixing
• writing, planning and producing content

Your hands-on broadcasting education will be enriched by access to Humber’s high-definition television mobile truck—the most advanced of its kind among Ontario colleges. This compact, 35-foot television facility features state-of-the-art broadcast equipment including the latest cameras, video production switcher, digital recording system, broadcast graphics software and editing facilities.

Humber has a strong reputation in the television broadcasting industry.BRTV students regularly produce and live stream Humber Hawks varsity games and esport tournaments. BRTV students have also worked with Maple Leaf Sports and Entertainment (MLSE) on National Lacrosse League games and with Double Black Diamond Productions on internationally broadcast FIS World Cup events.

Note: the January 2020 program start will offer a hybrid curriculum for Semesters 1 and 2. A hybrid curriculum is a blend of face-to-face and online. Semester 2 will be offered from May to August. Semesters 3 and 4 (September to April) will be comprised of face-to-face class time.

Humber’s Business – Accounting diploma program provides you with a well-rounded accounting education with training in accounting procedures and theory, taxation, business law, information systems, and management. Supported by our state-of-the-art Accounting Centre, you’ll learn best practices in accounting and become skilled at using industry-standard software including Profile (personal tax), Access, Excel, Quickbooks, SAGE 50 Accounting (formerly known as Simply Accounting) and SAGE Accpac Plus.

You will learn accounting from industry-connected faculty who are committed to providing you with practical, hands-on accounting training to help you get ahead. Our program’s versatile range of courses helps you develop broad-based business skills including human resource administration, business writing, macroeconomics and finance. At any time, you can transfer to the three-year Business Administration – Accounting advanced diploma program, with an optional co-op opportunity.

You may choose to study for four consecutive semesters if you wish to accelerate your path to graduation.

Humber’s Bachelor of Engineering program begins with a common platform of first year courses which provide foundational engineering knowledge and skills. Following the first year, the curriculum branches into three different discipline areas: Information Systems Engineering, Mechatronics, and The Built Environment.  

The Bachelor of Engineering - Information Systems Engineering discipline prepares you for an interdisciplinary field of study that encompasses rapidly changing, evolving and converging areas of computer, software, networking, telecommunications, mobile applications, internet and cyber security. Following the first year, the curriculum covers the core courses in various subjects such as digital systems, operating systems, embedded systems, communication engineering, software engineering, mobile applications and systems, and more. In the third year, the program branches out to two specializations, Internet of Things (IoT), and Data Network and Security, with eight specialization courses in each. 

The program also provides project-based learning, experiential learning with hands-on and practical training, applied research opportunities, and work-integrated learning activities. Students will have opportunities to solve real-world problems while developing professional skills such as teamwork, communication, presentation and project management. 

Work Placement
A co-op work program (three consecutive work terms, 420 hour each) ensures that work-integrated learning experiences are woven into the curriculum. This provides students with a contextual understanding of the industry and specific sectors they are training for, as well as recognition of the importance of hands-on experience.

Humber’s Sport Business Management graduate certificate program prepares you for employment within the broader areas of sport, with particular emphasis on management in the industry. You will develop knowledge and skills in areas such as the structure and functionality of the Canadian sport industry, sport marketing, sales, sponsorship, communications, sport hosting, event planning and management. You will also learn the practical business, human resources and administrative skills to pursue a career in the industry.

Learning Outcomes

• Upon successful completion of the program, a graduate will:
  • Communicate information related to sport business persuasively, accurately and credibly in oral, written and graphic forms.
  • Apply computer skills and knowledge to support sport business management functions.
  • Develop strategies for successful sponsorship programs and create and implement sport sponsorship packages.
  • Identify, analyze and develop advanced management competencies.
  • Analyze the impact of various international economic, legal, cultural, geographical and political systems on national and international sport organizations.
  • Identify and analyze areas of civil law and governance that are relevant to the sport industry.
  • Develop ongoing strategies and plans to enhance personal and professional growth and promote development as sport professional executives.
  • Apply accounting and financial management skills to the analysis and management of a sport organization or enterprise.
  • Effectively manage the development of staff and volunteers to optimize their contribution to a sport organization, enterprise or event.
  • Transfer theoretical understanding to work in a variety of sport organizations, practicing as a competent, professional sport manager who respects legal and ethical standards.
  • Research, analyze and systematically solve problems and make decisions using higher order thinking skills to develop strategies to meet information needs of internal and external sport stakeholders.
  • Participate in the development and execution of sport business plans and manage risk.
  • Create, plan, bid and implement sport and special events which respond to identified needs and maximize the delivery of the personal, social, environmental, and economic benefits of sport tourism.
  • Develop and execute a strategic sport marketing plan including marketing objectives, marketing mix, strategies, budgetary considerations and evaluation criteria.
  • Develop customer service strategies to meet the needs of all internal and external sport business customers and partners.
  • Develop and implement selling strategies for both spectator and participant driven sport events.

Work Placement

• The work placement consists of two components and occurs across industry sectors including professional and amateur sport, sport governing bodies, sport marketing and event management companies, community and private sector sport organizations. The placement provides valuable experience and industry contacts. The first component of the placement is concurrent with coursework and is a minimum of 210 hours. The second component of the placement is six weeks in length and a minimum of 35 hours per week.

Humber’s Traditional Chinese Medicine (TCM) Practitioner advanced diploma program is the first and only publicly funded program of its kind offered at a postsecondary institution in Canada. This intensive program is grounded in the TCM Practitioner skillset which has been approved by all provincial TCM regulators in Canada and provides students with the skills and professional experience necessary to become a TCM Practitioner in Ontario. Through a combination of theoretical course-based instruction, as well as several clinical placements, you will gain a necessary understanding of Traditional Chinese and Western medicine practices. Moreover, graduates of the TCM Practitioner program will be trained to conduct a TCM diagnosis and develop appropriate treatment plans by utilizing their skills in acupuncture, herbal medicine, clinical practice management, professionalism and safety. This program is also committed to the promotion of evidence-informed practice of TCM through scientific research.

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Critically analyze and evaluate Traditional Chinese Medicine Practitioner (TCMP) theories and treatment methods to develop professional knowledge and skills required for the profession.
• Assess, diagnose and treat patients using Traditional Chinese Medicine Practitioner (TCMP) principles, knowledge and treatment methods including acupuncture, herbal medicine, internal and external medicine.
• Perform safe, ethical and effective TCMP skills within a clinical setting.
• Evaluate patients incorporating a bio-medical approach with Traditional Chinese Medicine Practitioner (TCMP) examination techniques to formulate a TCMP diagnosis and treatment strategy, and perform the treatment in a skillful and professional manner.
• Communicate effectively and educate patients, families, the community and other healthcare providers when providing TCMP practices.
• Advocate for Traditional Chinese Medicine as an effective complementary medicine.
• Adhere to the relevant provincial and federal legislation governing the profession while engaging in safe practices.
• Access current and pertinent research regarding practitioner self-care to maintain a healthy practice.
• Maintain client and business records using professional business practices of a TCMP.
• Establish interprofessional relationships with TCM colleagues and healthcare team members.
• Develop a plan for personal and professional development to enhance work performance and maintain currency in the field.
• Evaluate and implement environmentally related initiatives relevant to the Traditional Chinese Medicine Practitioner (TCMP) profession.
• Apply basic entrepreneurial strategies to identify and respond to new opportunities.

Work Placement

• There are seven mandatory clinical placements that provide students with progressive, professional practice experience in diagnosing, preparing treatment plans, inter-professional collaboration and safe practices. Clinical placements occur throughout the year at community TCM and multi-discipline clinics within the greater Toronto area, as well as at our on-site partner clinic, the Tzu Chi Clinic of Traditional Chinese Medicine. The clinical component of the program offers more than 800 hours of direct patient contact, which exceeds the regulatory body minimum requirement of 500 hours.

Fashion is an international business, and Humber’s Fashion Arts and Business diploma program places an emphasis on retail operations from both domestic and international perspectives. You will study marketing, store planning and merchandising, brand management, marketing, social media, event planning, and retail buying. You’ll also learn fashion trend forecasting, sales techniques, and colour and styling analysis while attaining basic knowledge of fashion products and fashion promotion. These skills are then applied to product launches, planning merchandise assortments, styling fashion shoots and the production of fashion events.

Our advisory committee provides regular review and input of curriculum ensuring our program is always on the cutting edge of industry developments.

In first year, courses in the business of fashion – marketing strategies, product knowledge, trend forecasting and web merchandising – give students an overview of this multibillion-dollar industry. In second year, students build on the skills developed on the foundation with wholesale sales, retail buying and operation, photo styling and event planning and budgeting.

Learning Outcomes:

Upon successful completion of the program, a graduate will:

• Differentiate the purposes and functions of and the relationships between various elements within the structure of the fashion industry in order to identify business opportunities, challenges and solutions.
• Define and use correctly the terminology and language of fashion from a business and art perspective in order to communicate effectively with the range of stakeholders in the fashion industry.
• Identify artistic and business trends in order to capitalize on emerging opportunities throughout the stages of product development, manufacturing, distribution and promotion.
• Respond to current market conditions based on detailed analysis of company and/or industry reports.
• Design promotional materials and events using current digital technologies and styling methodologies in order to advance fashion arts and business objectives.
• Employ professional practices which support current business strategies and plans adhering to legal, ethical and sustainable standards appropriate to the fashion industry.
• Create a variety of strategic planning deliverables for achieving measurable goals for fashion merchandising, marketing, operations, finance and sales.
• Conduct vendor negotiations, budgeting, critical path analysis, communications and operations for effective fashion-related promotional events.
• Tailor visual and verbal presentations suitable for various stakeholders (e.g. buyers, senior managers, vendors, customers) to meet their specific requirements.
• Generate social media strategy and content for marketing purposes in order to build product and brand awareness.
• Negotiate mutually profitable business-to-business transactions between parties in the supply chain in order to maximize cost effectiveness.
• Develop professional development plans to set career goals based on self-assessment of strengths, interests and opportunities.

Insurance has become an integral part of virtually everything we do in life and business. Roles within the insurance industry are many and varied. Whether you enjoy working with numbers, doing research, solving problems or working with people, you can find your specialty in insurance.

Humber’s Insurance Management – Property and Casualty graduate certificate program prepares you for a variety of entry level management career paths in the large and growing property and casualty insurance industry. Learn the fundamentals of the industry and its three main functional areas – underwriting, loss adjusting and agency/brokerage – and gain transferable skills in business communications, computer applications, insurance accounting and metrics, marketing, sales and customer service, project management and leadership. Employment-focused experiential learning helps you consider a variety of options, as you launch your career. 

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Differentiate the functions of and the relationships between various elements within the structure of the insurance industry in Canadian and global contexts in order to identify business opportunities, challenges and solutions.
• Use current and relevant insurance industry-specific terminology when communicating with stakeholders.
• Assess and manage the four major categories of risk (hazard, operational, financial and strategic) to determine insurance needs associated with specific cases.
• Apply best practices for risk management to finance the negative consequences of risk events in multifaceted situations.
• Provide evidence-based recommendations for management of hazards and risks faced by an organization.
• Evaluate the clauses, terms and conditions of various insurance policy wordings in order to determine the appropriate coverage according to defined risk tolerance levels.
• Adjust, negotiate and settle insurance claims to satisfy needs of claimants and providers.
• Provide rationale for the acceptance or rejection of an application for insurance to uphold efficacy of decision-making.
• Evaluate the needs of a commercial and/or personal client in order to plan and recommend an insurance program that provides protection from identified exposures.
• Select leadership and communication strategies necessary to manage others and accomplish organizational goals.
• Prepare and deliver effective integrated marketing, customer service and sales plans to further organizational objectives.
• Develop, interpret and present common property and casualty insurance industry metrics and financial statistics and data to support organizational decision-making.
• Apply project management methodologies to identify, plan, and execute various property and casualty insurance managerial projects.
• Develop strategic business plans in order to respond o changing opportunities and challenges within the property and casualty insurance business.

Work Placement
Get hands-on experience in the industry with a 160-hour (minimum) work placement that will give you the opportunity to apply what you have learned in the classroom. Students initiate the placement with the aid of faculty, targeting companies in the Greater Toronto Area. Placements can be completed on a part-time basis throughout the academic year, or full time during the term immediately at the end of the program.

Humber’s Hospitality and Tourism Operations Management graduate certificate program is your fast-track entry into one of the world’s most dynamic industries. Gain the skills needed for success in an exciting career in tourism and hospitality management both in Canada and internationally.

The program covers key areas of the tourism industry from human resources to strategic business planning. The curriculum brings the industry into the classroom and connects the student with the industry through guest speakers, field trips and industry engagement.

Enjoy small class sizes, taught by faculty with extensive industry experience and strong tourism and hospitality connections.

Upon successful completion of the program, a graduate will:

• Apply financial management principles including cost accounting, management accounting, and audit practices and procedures.
• Apply management theory and operating practices including the fundamental principles underlying management planning, organizing, directing and controlling in a service-driven industry.
• Use financial operating and statistical reports to assist in intermediate and long-term decision making.
• Assess the adequacy of strategic and operational decisions through the application and analysis of appropriate financial indicators.
• Apply strategic marketing principles and techniques in the development of a sound organizational marketing plan.
• Develop effective customer relations, mange guest problems with empathy and sensitivity.
• Apply the concepts of organizational behaviour with consideration of their impact on hospitality and tourism operations.
• Use relevant and current information systems including the use and application of industry-specific and generic software packages relating to operational planning and management.
• Contribute effectively to the development and implementation of management procedures in the supervision of employees, identify and use appropriate motivational and team-building techniques to achieve desired results.
• Apply government legislation and regulations bearing on the hospitality and tourism industry including occupational health and safety legislation, employment standards and labour relations, and contract law.
• Define ethics, integrity and social responsibility, and assess their importance to hospitality administration.
• Conceptualize and develop a new venture small business plan including the role of the entrepreneur or small business owner/operator in the hospitality and tourism sectors.
• Use effective interpersonal skills in the workplace.
• Use effective oral and written communication skills.
• Conduct meetings and make formal presentations through the use of effective public speaking skills and techniques.

Humber’s Enterprise Software Development graduate certificate program provides advanced concepts, skills and knowledge for those currently employed in the information technology and related fields, or graduates of information technology or computer studies programs.

Students will have the opportunity to select their pathway through elective courses ranging from software development, web and mobile application development to big data, business intelligence and database administration. Students will then apply these concepts in variety of hands-on activities and enterprise projects.

In the final semester of the program, students become involved in an industry project supervised by one of the Humber industrial partners, helping students apply and enhance their IT, teamwork, interpersonal and project management skills.

Moreover, through a range of Capstone showcasing events and employer engagement workshops, students will have a chance to showcase their portfolios and capstone project to employers and practise how to reach prospective employers in today's competitive job market.

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Describe the current and future use of e-commerce technology to improve intra and inter-organizational processes.
• Analyze and define the specifications and design of an e-commerce system based on user requirements.
• Identify connectivity and interoperability issues in the development of Internet applications for networking.
• Plan, track and present the progress of a project applying principles of project management.
• Develop programs for distributed applications involving web page technology.
• Develop interfaces on the web.
• Modify, document and maintain existing software components.
• Outline legal, ethical and intellectual property issues and practices.
• Develop applications consistent with security practices.
• Develop code to deliver multimedia data streams.
• Develop programs for distributed applications using client-side technology.
• Develop a web site that implements business transactions.
• Integrate corporate database capabilities with a web site.
• Develop applications consistent with performance applications.
• Write project proposals.
• Prepare and present a web project.
• Research new technology.
• Compare and contrast current e-commerce strategies.
• Demonstrate professional and ethical behaviour.
• Perform user training.
• Using available technology, implement e-commerce objectives.