Diploma in Hospitality - Hotel & Restaurant Services Management

at Seneca College - Newnham Campus Canada

This eight-month certificate program will prepare you to enter a wide range of employment opportunities within the thriving hospitality industry. You will develop skills and knowledge in the core areas of hospitality industry, such as food preparation, service leadership, food safety and sanitation, food theory and practice, guest services and customer relations, and dining room service. Throughout the program, you will also earn industry-recognized certifications that are built into coursework to enhance your resumé, ensuring you graduate job-ready.

Uniform
As an aspiring industry professional, you will study and work in a Seneca branded uniform helping you feel job-ready from the start. You must purchase the uniform at an additional cost.  

Skills
Throughout this program you will develop the following skills:

• Theoretical principles and culinary skills in food production
• Health and safety regulations compliance 
• Food handling procedures 
• Dining room and banquet services 
• Customer relations
• Mathematical principles

This eight-month certificate program is designed to provide you with a solid background in accounting and computerized bookkeeping. The program focuses on helping you develop critical skills, such as financial reporting, practical experience with accounting software packages and training in business communication.

Offered in cooperation with the Canadian Institute of Bookkeeping (CIB) this program allows you to earn courses required for CIB's professional bookkeeping designation and prepares you for a career in bookkeeping and entry-level accounting.

Skills
Throughout this program you will develop the following skills:

• Financial accounting
• Management accounting
• Accounting software applications

In this three-year advanced diploma program, you will learn how to interpret schematic drawings, and use electrical and mechanical diagnostic tools. With an emphasis on automation and robotics, this program is a blend of electronics and mechanical engineering and focuses on training engineering technologists. You will acquire industry specific skills such as operating hydraulic and pneumatic machineries, using programmable logic controllers (PLC), and understanding machine elements and industrial automation. Classes and labs will be delivered in Seneca’s Centre for Innovation, Technology and Entrepreneurship

Skills
Throughout this program you will develop the following skills:

• Diagnostic techniques
• Reading engineering drawings and schematic diagrams
• Troubleshooting of electronics, electrical and mechanical systems
• Programming of controls systems
• Programming of robotics systems
• Operating mechatronic engineering systems

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

Transform yourself from an enthusiastic beginner into a skilled, career-ready professional, prepared to meet the standards of employers throughout the flight services industry. This exclusive two-year diploma program is designed to help you develop job-related skills and knowledge in an experiential learning setting preparing you to perform a variety of functions required by the airline industry.

New for 2021: Seneca has launched the Flights Experiential Hub at Newnham Campus. This state-of-the-art training centre is the first of its kind among Canadian postsecondary institutions. It includes a B737 cabin simulator, an A320 door simulator, a mock airline interior cabin, and an aircraft evacuation slide, all to provide you with real-life learning experiences. While many of the program's courses remain online, they are balanced with opportunities to study on-campus, using authentic airline safety and emergency equipment in semesters two, three and four.

Sustainability: We’ve made a bold commitment to embed principles of sustainability within every business program we offer.

Within the Flight Services – Operations & Cabin Management program, we place a unique focus on how flight attendants are not only ambassadors of their country, but luminaries of their airline, working collaboratively and mindfully towards a reduced environmental footprint.

Skills
Throughout this program you will develop the following skills:

• Strong communicators, extensive soft skills
• Solid core knowledge and technical skills
• Understand sector needs, including business management, analytics and technology
• See the industry as a way of life and value lifelong learning

Field Placement
As part of your program credit hours, you will complete 150 hours of field placement in the fourth semester. You will receive assistance from your professor, but it is your responsibility to confirm a placement upon successful completion of all third semester subjects before accepting a field placement position.

This four-year degree program will provide you with the fundamental principles of a well-rounded undergraduate education and a solid foundation in business management. Students learn strategic management concepts in a variety of business settings that include planning, organizing, leading and evaluating. They also learn how to apply business management techniques to areas such as finance, operations, human resources and marketing for-profit and non-profit businesses and organizations. Other study topics include business ethics, customer service, selling, presentation skills, global supply chain management, taxation and applied research methodology.

Skills
Throughout this program you will develop the following skills:

• Project management
• Critical thinking
• Decision making
• Interpreting complex information
• Business analysis
• Planning

Mandatory Degree Co-op
Students must take part in a work experience that includes at least one term in a formal work environment. In most cases the work term(s) is a paid position that is completed between two academic semesters and requires a minimum of 420 hours of work. Students must be in good standing and meet all identified requirements prior to participating in the work experience. The successful completion of the co-op work term(s) is required for graduation. Eligibility for participation does not guarantee that a work position will be secured. Additional fees are required for those participating in the mandatory co-op stream regardless of success in securing a work position.

In this four-semester diploma program, you will learn about the physical, cognitive, social and emotional needs of children. You will understand how to develop and implement inclusive programming in order to support the healthy development of children ranging in age from infancy to school-age.

Your studies will include courses in child development, curriculum. philosophy of education, communication, working with families and administration.

Each week you will spend three days in class and two days practicing your skills in field placement. If you choose to study in the summer, you will have the option to earn your Early Childhood Education (ECE) diploma in 16 months.

Skills
Throughout this program you will develop the following skills:

• Design healthy, safe, inclusive and engaging environments for children from infancy to school age.
• Plan and implement inclusive programming to support children’s development using current theories.
• Build positive relationships with children, families, colleagues and other professionals

Field Placement
Field placement is central to the learning experience, so you will be placed in the field for two days each week during each semester. Field placement provides the opportunity to integrate classroom learning into practice with groups of children in the community.

A leader in esthetics since 1990, Seneca’s Esthetics and Spa Therapies program will immerse you in education and training within our on-campus spa that will provide you with hands-on experiences. You can look forward to specializing your focus on advanced services and therapies offered in the spa and medi-spa environments to earn the globally recognized designation of CIDESCO Esthetician.

Skills
Throughout this program you will develop the following skills:

• Manicures
• Pedicures
• Waxing and Tinting
• Basic and Advanced Facials
• Basic and Advanced Body Treatments
• Skincare Analysis
• Spa Business Operations
• Medical Esthetic Treatments
• Holistic Therapies

This eight-month graduate certificate program will help you discover the world of opportunity in the multibillion-dollar hospitality and tourism industry. As this sector is constantly innovating and growing, there is a greater need for globally-minded professionals with business management skills. This program will position you to be a sought-after professional in one of the most service-driven industries in the world.  

You will learn key business development practices and be able to identify the opportunities and challenges of conducting business in today’s technology-based markets. Whether in traditional high demand areas or emerging markets, you will gain the knowledge and skills to succeed in a culturally diverse global environment, allowing you to work anywhere in the world.

Integrated Project/Fieldwork
Integrated fieldwork is an essential element of this program, providing a way to integrate classroom learning in real business situations and helping you build a network of contacts ahead of graduation. In this integrated fieldwork, you will benefit from completing real business projects in a professional setting. This component is critical to your success and a requirement to graduate.

Skills
Throughout this program you will develop the following skills:

• Service leadership
• Analytics
• Project management
• Sales and relationship management
• Proposal writing
• Interpersonal skills
• Marketing techniques

In this two-year diploma program, you will learn to use the latest computer software to assist in the manufacturing of production tools. You will learn and gain valuable skills in conventional manufacturing technologies, computer production and design along with prototyping techniques and quality control. You will have the opportunity to experience the practical production considerations of tool design as you gain experience in a fully equipped machining lab.

Skills
Throughout this program you will develop the following skills:

• Machining techniques
• Mastercam
• SOLIDWORKS
• 3D printing and prototyping
• Coordinate measuring machine programming
• Quality assurance and inspection
• Die design
• Jig and fixture design
• Mould design

This two-year diploma program prepares you for a dynamic career in the property and casualty (general) insurance industry in Canada. Offered in cooperation with the Insurance Institute of Canada (IIC), this program is anchored on the fundamental aspects of both business and insurance and was designed with experts from several national insurance firms. Your learning will focus explicitly on brokerage, underwriting and claims.

Skills
Throughout this program you will develop the following skills:

• Communications
• Problem-solving
• Business ethics  

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters.  In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility.  Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.