Diploma in Hospitality - Hotel & Restaurant Services Management

at Seneca College - Newnham Campus Canada

Elevate your business knowledge in this comprehensive eight-month graduate certificate program where you will learn about the complex world of international business. You will learn from experienced industry professionals with first-hand knowledge of today’s global business environment. With an emphasis on collaborative, project-based learning, case analysis and in-class discussions, you will cultivate essential critical-thinking skills. Team research and analysis of a real Canadian company will culminate in the development of an international export business plan. 

Skills
Throughout this program you will develop the following skills:

• Global business research and analytical skills
• Global marketing planning
• Global supply chain management practices
• International finance and banking applications
• Fundamental accounting and financial principles and applications
• International business law applications
• Business planning skills through project management  
• Functional areas of domestic and international human resources practices  
• Digital business applications and intercultural communications
• Corporate social responsibility and international development
• The art of negotiation  
• Strategic business planning and development
• Business networking

Off-site Learning
As a student in this program, you will experience off-site learning with visits to trade commissions, Boards of Trade, and international trade fairs. Learn from an industry expert who teaches global etiquette as we dine at the University of Toronto Faculty Club. Participate in tours within and outside Canada through Seneca’s Mobile Intensive Learning Experience (MILE).  

This two-year diploma program in accounting will introduce you to the accounting practices, related technology applications, business fundamentals and the soft skills needed to find employment. You will learn how to use computer applications like Microsoft Excel spreadsheets and Access relational database management software.

As a student of this program, assuming specific course grade and GPA requirements are met, and upon completion of five bridging courses, you will be eligible to directly enter Seneca’s Honours Bachelor of Commerce – Accounting & Finance (BACF).

Skills
Throughout this program you will develop the following skills:

• Understanding and applying management accounting concepts
• Preparing and presenting financial statements and reports
• Outlining internal control system and risk management

This four-year degree program will provide you with the fundamental principles of a well-rounded undergraduate education and a solid foundation in business management. Students learn strategic management concepts in a variety of business settings that include planning, organizing, leading and evaluating. They also learn how to apply business management techniques to areas such as finance, operations, human resources and marketing for-profit and non-profit businesses and organizations. Other study topics include business ethics, customer service, selling, presentation skills, global supply chain management, taxation and applied research methodology.

Skills
Throughout this program you will develop the following skills:

• Project management
• Critical thinking
• Decision making
• Interpreting complex information
• Business analysis
• Planning

Mandatory Degree Co-op
Students must take part in a work experience that includes at least one term in a formal work environment. In most cases the work term(s) is a paid position that is completed between two academic semesters and requires a minimum of 420 hours of work. Students must be in good standing and meet all identified requirements prior to participating in the work experience. The successful completion of the co-op work term(s) is required for graduation. Eligibility for participation does not guarantee that a work position will be secured. Additional fees are required for those participating in the mandatory co-op stream regardless of success in securing a work position.

Through this intensive three-year advanced diploma program, you will gain a solid foundation, combining the three primary branches of information and communications technology: electronics, software development and IT infrastructure.

Seneca incorporates curriculum content from a number of internationally known organizations, including CompTIA and Cisco. In addition, your professors have strong ties with major tech companies, including Microsoft, Bell, Rogers, Keysight Technologies and Freescale Semiconductors, to help you gain exposure to current industry practices and build a network prior to graduation. As a graduate of this program, your knowledge of both relevant equipment and its use will enhance your career opportunities in the computer and information technology fields.

Skills
Throughout this program you will develop the following skills:

• Write computer programs
• Programming languages including C, C++, C#, Java and Python
• Computer hardware assembly and troubleshooting
• Computer network design, installation and support
• Cisco router implementation

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

In this two-year diploma program, you will learn the fundamentals of digital and analog electronics, combined with a foundation in computer technology. This program provides relevant hands—on laboratory work to give you the practical experience, as well as theoretical knowledge of electronic devices, computer programming and diagnostic techniques that the electronics industry values.

Skills
Throughout this program you will develop the following skills:

• Analyze, interpret, modify and prepare electrical and electronics drawings, layouts and reports
• Analyze and solve routine technical problems related to electronics engineering
• Troubleshoot electronic systems and perform test procedures
• Assemble, modify and test electronic circuits, equipment and systems in accordance with job requirements and standards
• Maintain and repair electronic equipment and systems following modern operational guidelines
• Analyze and test circuits by applying appropriate measurement techniques
• Analyze and troubleshoot control systems
• Apply relevant shop practices in compliance with safety policies and current regulations for electronics engineering workplaces
• Assist in implementing quality control and assurance programs

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

This eight-month graduate certificate program is designed to provide you with leadership skills to support the global hospitality service economy. You will be able to respond to the shift in global economic and business management practices from product to service. An emphasis is placed on recognizing new opportunities and developing new service categories and market segments while supporting the implementation of organizational change.

This program will develop your skills in leadership and innovative service models, digital management, predictive analytics and measurements, as well as live-data service with an intimate view of customer knowledge for the hospitality industry.

Skills
Throughout this program you will develop the following skills:

• Service design, delivery and experience
• Business processes
• Competitive global systems 

Fieldwork
Fieldwork is an integral element of your program that provides you with an opportunity to provide a real client a business recommendation for their business in the hospitality industry. You will benefit from 150 hours in a professional setting. This component is critical to your success and a requirement to graduate.

Optional Work Term
Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment. The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position.

This two-year diploma program is designed to provide a solid foundation of the skills and knowledge required to work in the corporate travel business, leisure, or cruise travel sectors. In this program, you will understand the tourism industry as a business with an emphasis on developing a service-driven attitude and honing business skills in marketing, sales and customer relations.

You will also acquire knowledge in negotiation, risk management, learn industry specific global distribution systems, discover local and international tourism destinations and geography.

In semester two of the program, you can continue your studies in the Tourism Services concentration or switch to the Tourism –Services Management - Global Tourism Business concentration.  Switching is seamless with a common first semester in both programs.

Skills
Throughout this program you will develop the following skills:

• Strong communicators, extensive soft skills
• Solid core knowledge and technical skills
• Understand sector needs, including business management, analytics and technology
• See the industry as a way of life and value lifelong learning
• Globally savvy

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

This three-year advanced diploma program provides you with knowledge and technical skills in networking and computer system administration. Built on partnerships with industry experts like Cisco, IBM, and Microsoft, our curriculum prepares students to specialize in security, physical and logical network design, as well as enterprise management. This program is comprised of practical courses focusing on hands-on training with computer programs in specialty labs.

Skills
Throughout this program you will develop the following skills:

• Analyze and resolve information technology problems
• Analyze, plan, design and implement computer systems and networking solutions
• Install and monitor computer systems and networks
• Plan and develop data storage
• Appraise existing security solutions

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters.  In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility.  Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

This three-year advanced diploma program will develop your in-depth knowledge of personal and financial planning including personal taxation, estate planning, retirement planning, insurance, investment strategies and risk management. In this program you will also have the opportunity to write various professional certifications required to excel in the financial sector.

Skills
Throughout this program you will develop the following skills:

• Ability to use financial planning software
• Communication and interpersonal skills
• Ethics and professionalism
• Sales and marketing 

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

To be eligible to apply for the optional co-op, students must complete all subjects from semesters 1 through 4 and must maintain a minimum GPA of 3.0 or better, along with meeting the above minimum course grade requirements.

In this three-year advanced diploma program, you will gain fundamental skills and knowledge to deal with the challenging and sometimes fast-paced situations within the management function of an organization. You will learn to research, analyze, plan and assess current situations: contribute to strategies, and lead and work effectively within teams. You will also learn to use applications and technologies to support your organization’s business goals.

You will build a practical understanding of contemporary management theory through innovative approaches to learning, including seminars, value-added presentations, case competitions, and applied research projects. Your learning will be further advanced by current and industry expert faculty members.

As a student of this program, you will benefit from an expert team of professors and external speakers who have industry currency and academic expertise.

Skills
Throughout this program you will develop the following skills:

• Leadership
• Decision-making
• Ethics
• Strategy formulation
• Project management
• Communication
• Teamwork