Certificate in Office Administration - General

at Conestoga College - Doon Campus Canada

This one-year certificate program is designed for students who wish to acquire a general education in the arts and sciences while having the flexibility to explore further educational options within the college or pursuing a degree at a local university. Students will acquire knowledge and skills in communication, critical thinking and research, while exploring contemporary issues in today's global society. Students will select and explore a topic of interest through the construction of a research project, paper, and portfolio that culminates in a presentation to an audience. During this program, students will participate in a course that will enable them to discover career opportunities. In the second semester, students will consult with their program coordinator to select from a variety of post-secondary courses in disciplines of their choice. The program is designed to allow students to explore options that meet future academic goals either through selecting courses in a major discipline or courses eligible for credit transfer to local university partners (courses are subject to availability). After successful completion of this program, students may wish to transfer to the Two-year General Arts and Science Diploma program, apply to programs within Conestoga College, or pursue further education at other institutions.

Senior management require strong administrative and analytical support, relying on assistants, business, and office managers with technical competency, superior organizational skills, the ability to manage conflicting demands and a variety of responsibilities. Graduates will be able to coordinate activities on the executive's behalf and ensure the executive successfully navigates through a multitude of functions and responsibilities. Students will complete courses designed to develop proficiency in the use of integrated software and financial processes, apply managerial principles and processes, strenBe at the forefront of content creation in immersive environments with this one-year graduate certificate in Virtual Reality Production. Within the program, you will examine the use of Extended Reality (XR) in various industries including entertainment, manufacturing, healthcare, and education, as well as look at future applications of the technology. Using leading-edge hardware and software and through the creation of VR content, you will discover how to enhance the user experience through human-centered design techniques, storytelling methods, environment construction, character development, and user navigation. Students come together from multiple related disciplines such as Animation, Game, IT, Film and Television to combine traditional and emerging technologies and techniques to create engaging immersive experiences.

Global Business Management
The Global Business Management graduate program provides an internationally-focused body of knowledge and skills for individuals interested in extending their business understanding beyond the domestic environment. The curriculum emphasizes the skills and knowledge necessary to operate in different roles within international cultural, legal and political contexts. This broad-based program will explore the field of management both in theory and through practical applications considering different organizational lenses. Graduates will be eligible to apply for the FITT (Forum for International Trade Training) diploma, and the CITP (Certified International Trade Professional) designation (subject to one year of work experience).

Global Hospitality Management
The Global Hospitality Management graduate certificate program is open to international students with a background in hospitality. This program will complement an already earned diploma or degree in business, hospitality or a related field, and enable applicants to gain a work visa in Canada. Graduates of the Global Hospitality Management program will develop more management and operational ability specific to the hospitality industry and provide graduates with opportunities to obtain a supervisory or management level position in hospitality organizations. The program will focus on essential management and operational areas needed in hospitality organizations through an exploration of theory and practice in the field of management. Students will earn a TrainCan Food Safety Certificate, Smart Serve (responsible alcohol service) Certificate, and WHMIS as part of the core curriculum. The optional co-op stream includes one co-op work term instead of the Guided Career Management course.

The Health Care Administration and Service Management program will provide those with health care credentials with leadership theories and practical applications specific to the health care environment. The curriculum is geared toward providing a wide base of professional skills in a health care context such as finance, communication, human resources, leadership, operations, and critical thinking.

The Graphic Design advanced diploma program has an exceptional reputation for graduating talented designers and is recognized as one of the top design programs in the province. Many students win regional, national, and international awards for their design work including RGD (Association of Registered Graphic Designers), ADCC (Advertising and Design Club of Canada), Applied Arts, Print, HOW, and many others.In this program you will have access to up-to-date technologies, including software, hardware, photography studio, and printing facilities. The program has limited enrolment and small class sizes to ensure students' access to award-winning faculty with professional experience in the field of graphic design, packaging, photography and illustration. You will engage in a collaborative environment with dynamic studio projects for both in-class and live clients. As well, the program offers educational and socially engaging guest speakers and multiple opportunities for collaboration with other students and outside organizations. The program supports student membership in the Association of Registered Graphic Designers (RGD) and provides access to the Design Thinkers Conference. RGD members have access to a variety of resources on the RGD website. The program employs a project-based learning approach that addresses design, digital content creation, communication, inter-personal, mechanical, technical and enhanced employability skills. In the third year, you will participate in field placements to reinforce professional industry standards.Conestoga's graphic design students are prepared to assume junior-level design positions and related responsibilities in the graphic design studios, advertising agencies, in-house communication departments, and technology-based companies. As a graduate you will use knowledge of design thinking, research, process, and practical design skills to plan and create purposeful visual communications, in collaboration with colleagues, supervisors, art or creative directors, project managers, and clients.

Graduates of the Public Relations - Integrated Communications program will deal with the needs of organizations todevelop and execute integrated communication plans that inform, motivate, and gain support from the public and contribute to organizational communications objectives. This integrated communication process relies on researching public behaviour and developing targeted strategies from a variety of disciplines into a cohesive plan. Strategy is followed by the writing and designing of professional digital, print and graphic communications tactics. Students will conduct research with an emphasis on analysis and assess the implications of public relations, marketing, advertising, social media, direct marketing and branding. The final semester includes an individual client-based capstone project that links learning with real-world application. The importance of business ethics; leadership; professional relationships and development; and professional societies in the broad communications field will be emphasized throughout the program. The optional co-op stream includes one co-op work term.

The Educational Support program will prepare graduates to work effectively with learners of all ages with exceptionalities. Through this program, students will develop a variety of educational interventions and techniques that will allow them to become contributing members of an educational team working with learners with exceptionalities. They will experience real-life opportunities that connect theory and practice through in-class projects and engaging and meaningful work-integrated learning (WIL) experiences.

The Business Administration - Management (BAM) program is designed for students whose career goals include business management, self-employment or entrepreneurial ventures.The variety of courses in this program will provide students with a big-picture understanding of all major areas of business (finance and accounting, marketing and sales, human resource management and supply chain and operations), competitive skills and forward thinking for today’s evolving workforce. This program helps students develop their skills as a management generalist, offering maximum flexibility in their career choices. Students gain an understanding of the theory and skills needed for the practical applications of modern management techniques used in a variety of corporate, government and non-profit entities, as well as in small business ventures.Students in the BAM program gain exposure to real-life working environments through a variety of innovative structured activities. These may include research projects, guest speakers, consulting projects with local industry, mentoring opportunities, plant tours, computer simulations, cases, reflective exercises and role-playing. Students who graduate from this program with an overall average of 70% or more are eligible for entry into Year 3 of the four-year International Business Management degree program.

This four-level English for Academic Studies program focuses on the listening, speaking, reading, and writing skills required for college/university studies. Students start at a level determined by scores on an in-house placement test or an internationally-recognized English language test such as TOEFL or IELTS. In levels 2 and 3, students reinforce English skills through Canadian Perspectives courses, as well as through core English skills courses. Concurrent with English studies in Level 4, students take post-secondary credit courses including Student Success for Higher Learning. 

Domestic students (Canadian citizens, permanent residents, and refugees or convention refugees) wishing to pursue English language studies should enrol in General Arts and Science: English Language Studies.

Process Quality Engineering
This advanced-level graduate certificate program provides individuals with the knowledge and techniques to improve the delivery and quality of products and services. The material that is taught in this program can be applied within any area of an organization. The focus of this program is on the achievement of performance excellence through the use of modern quality improvement methods. The program develops the skills required to perform process quality roles in a broad range of organizations and sectors.The program content aligns favourably with selected American Society of Quality's (ASQ) Bodies of Knowledge. This program is non-industry specific as it provides the proficiencies demanded by organizations in today’s market place.

Financial Technology
The field of financial technology is evolving as it responds to the challenges facing the 21st century financial sector. This means that professionals employed in the field must be equipped to support diverse client groups such as individuals and company-based financial institutions. If you have a background in the computer industry, finance or other related fields, and are ready to attain in-depth competencies to help consumers and businesses track, manage, and facilitate their finances, this Ontario College Graduate Certificate program will be of interest to you. Through a variety of projects, case studies and interactive learning opportunities, and using current and relevant resources to support the latest trends in financial technology, you will develop the skills needed to help individuals and businesses secure their finances. You will study topics such as applications, emerging market trends, artificial intelligence, entrepreneurship and management. In just eight months, graduates will be job-ready to take the lead in the financial technology industry in various roles such as Business Analyst, Blockchain Business Analyst, Financial Technologist and other roles related to financial technology.