Certificate in Network Technical Support

at Conestoga College - Doon Campus Canada

Senior management require strong administrative and analytical support, relying on assistants, business, and office managers with technical competency, superior organizational skills, the ability to manage conflicting demands and a variety of responsibilities. Graduates will be able to coordinate activities on the executive's behalf and ensure the executive successfully navigates through a multitude of functions and responsibilities. Students will complete courses designed to develop proficiency in the use of integrated software and financial processes, apply managerial principles and processes, strenBe at the forefront of content creation in immersive environments with this one-year graduate certificate in Virtual Reality Production. Within the program, you will examine the use of Extended Reality (XR) in various industries including entertainment, manufacturing, healthcare, and education, as well as look at future applications of the technology. Using leading-edge hardware and software and through the creation of VR content, you will discover how to enhance the user experience through human-centered design techniques, storytelling methods, environment construction, character development, and user navigation. Students come together from multiple related disciplines such as Animation, Game, IT, Film and Television to combine traditional and emerging technologies and techniques to create engaging immersive experiences.

The Business – Finance program is a two-year diploma that prepares students for entry-level careers in the financial services sector. Students will acquire a broad range of customer service skills for a variety of employment settings in all sectors of business and industry, including banks and other financial institutions, government offices, small businesses and financial planning firms. Graduates of the program are able to apply computer, communication and mathematical skills, and employ financial planning and service techniques to support activities, including the maintenance, preparation and presentation of individuals’ or organizations’ financial documents and statements and individuals’ tax returns. In addition, graduates collaborate on a number of more complex functions, including financial analysis, planning and control.

The Animation industry is growing within Canada and there is a demand for Animation professionals. This two-year credential is designed to prepare graduates for animation opportunities in the fields of TV, film, game, and online production. As a student, this program provides you with the opportunity to bring life to characters and stories. Using your creative talents with drawing, animation and production techniques, along with strong storytelling skills, you will create a variety of 2D and 3D animations. A critical component of this program is the production pipeline and the ability to take an animation project from concept to completion. You will work in project-based learning environments and will create work to contribute to your e-portfolio. A field placement in the last semester of the program gives you direct access to the animation industry.

How do you improve a smartwatch jogging app so people go for more runs, or support online sales through a positive checkout experience? In Conestoga’s Interactive Media Management – Interaction Design program, you’ll pull back the curtain on digital interactions and create solutions to solve these and other modern challenges. Situated in Canada’s tech hub, this one-year graduate certificate program provides you with the opportunity to build a toolkit of practical user interface design skills and knowledge applicable to a wide range of business challenges – from supporting brand loyalty to increasing accessibility to boosting profits. Integrating the look, feel, and human experience of digital and physical products, you will learn how to create, analyze, evaluate, and simplify digital interactions for technologies such as websites, apps, wearables, smart products and AR/VR. Working individually and in teams in project-based experiential learning environments, you will combine the practices of visual design with research, writing, ethics, business, and IT elements to present evidence-based and human centered design solutions. To set you up for success, faculty with direct industry experience offer guidance as you build a portfolio of original work, and a field placement opportunity gives you the chance to directly apply your skills in the workplace. Don’t wait for better digital experiences – build them today with Interactive Media Management – Interaction Design.

Through a combination of theoretical and practical instruction, the Mechanical Technician - CNC diploma will allow you to develop foundational machining and CNC skills, including CNC program development. You will also learn how to load programs and set machine tools with an emphasis on setting up CNC equipment for creating, editing and optimizing production. Understanding the various disciplines through this multi-step process will be key to your journey towards CNC mastery.

This program would be of interest to graduates of engineering degree or diploma programs wanting to expand their knowledge into the practical applications of AC and DC power for motion and propulsion. In this program you will be provided with opportunities for practical training in various electrical lab environments. Applications of AC/DC motors, transformers, inverters, batteries and chargers as well as programmable logic controllers are explored. These types of technologies are typically found in electric drives operating throughout industrial manufacturing and primary industries such as pulp and paper, metals and mining, power generation, elevators, escalators as well as moving walkways and electric transportation systems. The program will help you develop leadership skills, as well as the ability to manage complex industrial processes and teams effectively in order to meet business goals. It includes quality assurance, process and project management with a focus on meeting challenges in an industrial environment from operational and strategic perspectives. By the time you graduate, you will have an understanding of advancements in manufacturing processes, communications, human resources and safety practices so you can effectively contribute in today's industrial sector.

Program Outcomes

• Integrate control system functions and tools to support automation solutions for new electrical equipment.
• Plan, design and maintain new control systems and networks to integrate with existing systems and equipment.
• Configure and maintain network motor, drive and control systems, ensuring correct grounding, isolation and protection.
• Prepare and use tools to audit and test control system networks to comply with industry specifications and standards
• Analyze control and system design models to ensure accurate customer requirements prior to implementation
• Make management level decisions within a production environment in alignment with organizational and strategic goals.
• Evaluate operating conditions for production equipment to ensure it is operated in compliance with occupational health and safety regulations and established standard operating procedures.
• Create written, oral and graphical communications that are professional and accurate.
• Negotiate and resolve conflict in an interdisciplinary setting to support an effective team environment.

Working within the payroll function of an organization requires a diverse set of skills along with specific knowledge of bookkeeping, payroll, and legislative applications to ensure all aspects of the accounting and payroll cycles and compliance elements are met. This two-year Ontario College diploma program provides the necessary skills and knowledge to perform effectively in entry-level bookkeeping positions as well as providing a solid knowledge of the payroll functions within organizations and the skills to perform the payroll and accounting tasks for manual and computerized systems. This program will also look at industry trends and best practices related to the compensation, benefits, and payroll functions within organizations. Topics addressed will include the payroll cycle and related calculations, how to work with agencies to ensure compliance with all legislative and government requirements, and documentation processes. Graduates will gain a solid foundation of the payroll functions within organizations and will be able to perform payroll functions for various organizations working with specific accounting systems and processes utilized in Canadian businesses. As well, graduates will provide valuable contributions to the interpersonal dynamics of an organization based on their knowledge of organizational planning and operations. Graduates that achieve Canadian Payroll Association (CPA) minimum grade requirements will be eligible to become a certified Payroll Compliance Practitioner (PCP) with just 12 months of related work experience (8 months for co-op graduates). This designation ensures you have the payroll compliance knowledge and skills you need to succeed, helps you command a higher starting salary, and opens the doors for future advancement. When you get certified, you join a growing community of supportive professionals and gain access to the resources you need to stay current and compliant. Graduates will also have completed the 3 transfer credits required for the Certified Payroll Manager (CPM) certification which is the next step for PCP certification holders looking to enter a management position. Graduates will only need to complete 2 further payroll courses with CPA and demonstrate 2 years of work experience, being responsible for the payroll function of an organization. CPM certification provides the valuable payroll compliance and management skills needed to advance.

This program is designed to prepare students with the knowledge, skills and attitudes necessary to perform their role as occupational therapist assistants and physiotherapist assistants (OTAs and PTAs). OTAs and PTAs are primarily responsible for implementation of treatment plans to promote physical functioning or to enhance participation in activities of daily living for individuals with a wide range of health conditions. The program integrates classroom theory with hands-on practical skills learning in living lab settings. To enhance critical thinking, decision making and leadership skills, the program makes use of diverse learning opportunities such as small group case-based learning, simulation exercises, applied learning projects and e-learning. Exposure to clinical experiences across a variety of clinical settings is integrated into the curriculum to ensure students have an opportunity to apply skills in a supervised setting.

Some of the largest and most innovative brands in the business world, like Google, Apple and Facebook, are sustained by massive sales machines. Good salespeople are expert communicators, passionate problem-solvers, and the engine behind a company’s success. The Business Development and Sales Graduate Certificate program prepares graduates for a dynamic career in business-to-business sales of products, services and ideas. Students learn the guiding principles of professional selling and complex negotiations, as well as strategies for customer relationship management and strategic account management success. Courses in finance, communication, and business-to-business marketing ensure a strong foundation while courses in sales technology and social selling address the leading edge of the profession. Students will learn how to approach the multi-dimensional world of business development in organizations. The program provides opportunities for students to practice theirselling and business development skills in ongoing live roleplays and areal-world case studies.

If you are interested in working in a fast-paced, customer-oriented and diverse esthetics environment, then the Esthetician program is for you. Geared to individuals interested in working in the dynamic spa industry in a variety of roles, the Esthetician program is offered as an Ontario College Diploma, providing theoretical and practical learning experiences in the areas of personal care, specialized beauty and body treatments, nail care, and customer service. The program includes integrated lab experiences plus a number of field placements which support the development of strong practical skills for specific procedures such as waxing, manicure, pedicure, facial treatments and other skin care procedures, with the opportunity to apply theoretical knowledge gained in class. You will learn the latest techniques from spa industry leaders in a state-of-the-art facility, as well as have placements in local spas that are guided and supervised by industry experts.