Bachelor Degree in Collaborative Nursing

at Fanshawe College - London Campus Canada

This two-year professional program is designed to provide students with extensive practical understanding and knowledge to perform administrative support in a wide variety of medical environments.  The focus will be on medical terminology and transcription, medical billing, patient management, medical office procedures, medical ethics and research.  The emphasis will be on interpersonal, communication, organizational, technical, and problem-solving skills applied to enhance the effective operation of the medical environment.

Expert training in computerized medical records systems, billing systems and other office equipment technology applications will be combined with analytical and multitasking strategies to facilitate scheduling, decision making, co-ordination and task completion.  Utilizing these skills, students will be capable of overseeing a variety of medical office environments.  Researching, developing, and presenting accurate medical documentation, correspondence and reports will be emphasized.

A four-week medical office environment workplace component will provide the student with practical, hands-on experience and the opportunity to apply the theories and concepts learned in the Office Administration - Health Services program classroom.  The importance of professional ethics, privacy and confidentiality will be highlighted throughout the program.

Learning Outcomes

• Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
• Manage the scheduling, coordination and organization of administrative tasks and workflow within specific deadlines and according to set priorities.
• Coordinate the collection, analysis, distribution and response to communications in the workplace to facilitate the flow of information.
• Operate and provide support to others related to the use of office equipment and technologies.
• Evaluate, establish and administer health records management systems to ensure confidential, secure, accessible and organized electronic and paper records.
• Produce financial and client billing records for health services by compiling relevant information and using accounting software.
• Produce health documents and reports using available technologies and applying industry standards.
• Use interpersonal and client service skills to respond to the diverse needs of clients, their family members and the health care team.
• Identify and use non-invasive clinical tasks to support effective and efficient health service operations.

The Customer Relationship Marketing and Sales Management program responds to the growing need within business for a skill set that places the customer at the centre of business decisions. This skill is critical since marketing and sales success depends on attracting new customers while retaining and strengthening relationships with current customers.  

This one-year post-graduate certificate program provides students with a foundation in marketing and sales, with a focus on the examination and application of Customer Relationship Management (CRM) and Customer Experience (CX) best practices, strategies, tactics, tools, and techniques. Students will have an opportunity to apply industry standard business and marketing analytics and use CRM platforms to enhance the marketing and sales process.  Student will also learn strategies and tactics for account development in the field of sales and sales management.

Automotive Sales is a one-year Ontario Graduate Certificate program. You’ll begin the program by creating a strong foundation in the fundamentals of technical sales and marketing, quickly moving into specialized training in new media marketing, CRM enabled selling, emerging transportation technologies, marketing management and more. This program is also an opportunity for further study for graduates of business programs and of motive power programs. It also provides a pathway to a post-graduate opportunity for journey-people with a Red Seal in a relevant trade.

Learning outcomes
The graduate has reliably demonstrated the ability to:

• Prepare and deliver a sales presentation based on an analysis of clients’ knowledge base and needs to assist the client in making a fully informed purchase.
• Collaborate with team members to market the corporate brand and meet sales targets in order to contribute to the achievement of the company’s strategic goals.
• Establish and maintain working relationships with clients to secure their loyalty to the salesperson and the corporate brand.
• Conceptualize, develop and implement a business plan to manage personal brand and sales goals.
• Apply the principles of business ethics and corporate social responsibility to adhere to industry and professionalism standards.
• Use information technology relevant to the sales function to manage accounts and client relationships.
• Contribute to the development and execution of the company’s strategic account management plans to secure and satisfy key account stakeholders.
• Explain both the basic and the emerging technological features of an automotive system, including the variables that effect each component, to ensure a client’s full understanding of the vehicle.
• Research new and emerging technologies in the automotive sector to maintain currency in a rapidly developing field and effectively market and sell new products and technologies.

Fanshawe College’s Public Relations - Corporate Communications program is designed to prepare college and university graduates to enter the exciting and challenging world of communications. Students will hone their writing and presentation skills, learn the latest digital communication and web design techniques, and analyze public relations and ethics challenges.

A second-term field placement allows students to put these new skills to work. Students will make business contacts through professional associations and complete course work with a community focus. The curriculum is current, community-minded, and developed by professional communicators. 

Developing superior writing skills, combined with an emphasis on teamwork, graphic design skills, and technological savvy gives graduates of this program a competitive edge. This program is best suited to individuals with already above-average writing skills, an outgoing personality and an ability to see solutions when others are focusing on problems. If you’re ready for the challenge, a world of career possibilities is waiting.

This program is structured for individuals with previous BIM experience who are looking to expand their knowledge in a rapidly growing sector of the AEC industry. Courses will explore current industry topics such as, BIM Implementation and Procurement, BIM Management and Workflows; BIM Integration (Clash Detection; Reality Capture) and Collaboration using BIM tools among many other relevant items. These courses will provide the student with greater insight in the world of BIM and Integrated Practice methods for the construction sector.

Learning Outcomes 

• Develop an implementation plan for Building Information Modelling (BIM) and Integrated Project Delivery (IPD) in the Architecture, Engineering, and/or Construction industries.
• Formulate strategies for leadership and personnel management, and apply team building skills in an interdisciplinary setting to develop collaborative design and construction solutions.
• Analyze BIM processes and execute appropriate BIM management techniques to facilitate Integrated Project Delivery from project conceptualization to facilities management.
• Conduct project risk analysis using BIM and IPD processes to optimize project outcomes for all stakeholders.
• Deploy BIM computer platforms to create virtual building information models and generate presentation elements.
• Integrate various suites of BIM applications into project design, construction, and facilities management to improve the transfer of information between different disciplines and during all phases of a building's life cycle.

Business - Marketing (Co-op) is a two-year Ontario College Diploma program with a co-operative education component. This program provides students with a strong foundation to gain entry to a variety of marketing career paths. Courses cover topics such as customer analysis, segmentation, and targeting; integrated marketing communications; pricing and distribution strategies; and product and service development and management. Hands-on activities include market research studies, advertising campaigns, sales and business plans - many of these activities involving live clients from industry. Students learn to use current software programs, including presentation, spreadsheet, graphic design and publishing applications. Graduates receive full credit toward a credential with the Canadian Institute of Marketing and earn credits towards the Certified Sales Professional designation offered by the Canadian Professional Sales Association. Graduates who meet admission requirements are eligible for transfer to the Business Administration - Marketing Advanced Diploma program.

Other Information

• The Business - Marketing (Co-op) program shares a common first level with all business diploma programs in the Lawrence Kinlin School of Business which allows for program transfer, with no loss of credit, after Level 1.
• Graduates of the two-year Business - Marketing (Co-op) Ontario College Diploma program may apply for program transfer to the Business Administration - Marketing Ontario College Advanced Diploma program or the Honours Bachelor of Commerce (Digital Marketing) Degree program. Application for Program Transfer" forms are available from the Office of the Registrar, Room E1012.  
• All program levels are offered in the fall and winter terms to allow students to make continuous progression to meet personal or co-op education needs. Levels 1, 2 and 3 run in the summer term.
• Students entering Level 1 of the program in January are expected to proceed into Level 2 of the program in the summer term. Students entering Level 1 of the program in February or May will proceed to Level 2 of the program in September.
• Graduates may be eligible for admission to the following Graduate Certificate programs in the Lawrence Kinlin School of Business: Agri-Business Management, Human Resources Management, International Business Management, Logistics and Supply Chain Management, Marketing Management, Operations Management, Professional Financial Services, or Project Management. Graduate Certificate programs deliver a specialized professional curriculum in two four-month levels.
• This program is eligible for consideration of college to college transfer of credits under the Ontario Provincial ONCAT agreement.

Co-operative Education
In order to be eligible for co-op, students must maintain a 2.5 GPA and be academically complete at the commencement of their co-op work term.

This is a two-year Co-operative Education program.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about co-operative education can be found at www.fanshawec.ca/co-op.

Applicants seeking a non Co-op Endorsed Diploma should apply to the Business - Marketing program, Program Code BMK1.

Are you interested in an exciting career in Event Planning? Planning a big or small event requires extensive planning from choosing the venue, reviewing contracts, to the finer details of guest lists, decor, marketing and sponsorship.

Special Events Planning is a two-year diploma program designed for individuals interested in a career in event management. Designed by industry professionals, students will be exposed to the vast types of special events, from social events, corporate meetings, festivals, conventions and large sporting events. Students will develop essential event management skills such as planning, assessment, communication, critical thinking.

This program will explore current trends and technologies in the event industry, including; software applications, food and beverage, PR and sponsorship logistics, risk management,  business tools and more. Students will gain hands-on experience in planning, marketing and executing events.

Students will be provided opportunity to explore their area of interest including: corporate events, social events and sporting events. Students will also have the opportunity to explore and tour national and/or international event destinations.

Fanshawe College is geographically positioned to expose students to the extensive global event management industry, as London is home to a state of the art Convention Centre, Budweiser Gardens, The Western Fair District, international hotel brands, and the host of many local and international sport events. Students will visit these venues, network with industry professionals and gain hands-on experience in the event planning industry.

Learning Outcomes:
The graduate has reliably demonstrated the ability to:

• Plan an event portfolio with an evaluative component using the current tourism and event industry process and computer software
• Apply contemporary business administration skills including accounting, finance and cost control techniques to the operation of events and destination tourism planning
• Develop an assessment plan for a special event incorporating key performance indicators.
• Identify and plan for the distinctions between public and private sector roles and collaboration in the development of destination tourism and/or other special events.
• Apply knowledge of food and beverage service to the planning of special events.
• Develop a special event business plan including relevant costs, expected revenue and economic impact
• Support the provision of healthy, safe, and well-maintained events and tourism environments and substantiate the risk, liability and security needs of participants.
• Apply knowledge of the various tourism industry sectors and their necessary interactions, both with each other and with government and other regulating bodies, in the provision of tourism products and services.
• Apply human resources and leadership knowledge and skills, including managing the performance and development of staff and volunteers, to contribute to the management of a special event and/or destination tourism enterprise, and toward ongoing personal and professional development.
• Contribute to marketing effectiveness to promote successful operation of events and tourism enterprises.
• Create, plan and implement programs and activities that respond to identified needs and interests and maximize the delivery of personal, social, economic, and environmental benefits.

Business - Human Resources is a two-year Ontario College Diploma program. Students learn business basics such as accounting, communications, and computer applications, then focus on HR subjects such as training and development, recruitment, compensation, benefits, employment law and occupational health and safety.  In addition, students have the opportunity to achieve six of the nine Certified Human Resources Professional/Leader (CHRP/CHRL) credits. For more information, refer to www.hrpa.ca
In their final semester, in class students have the opportunity to participate in a mentorship with an HR professional to experience first-hand the HR workplace environment. Graduates are in demand for HR generalist  jobs as well as in recruiting, compensation and benefits, training and development and health and safety. Graduates who meet admission requirements are eligible for transfer to the Business Administration - Human Resources Advanced Diploma program where they will have the opportunity to achieve the balance of the CHRP/CHRL credits (three additional credits).

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Participate in the recruitment, selection, and retention of employees.
• Participate in performance management* processes.
• Participate in the planning, delivery, and evaluation of employee orientation, training, and development programs.
• Contribute to an organization's success through effective employee relations.
• Assist with the administration and communication of the organization's total compensation plan*.
• Participate in organizational health and safety policies and practices.
• Apply current and emerging information technologies to support the human resources function.
• Implement organizational development* strategies aimed at promoting organizational effectiveness.
• Communicate human resources information accurately and credibly in oral, written, and graphic form.
• Plan and act on personal professional development plans to achieve ongoing competence in human resources professional practice.
• Identify the human resources component of a business plan.
• Assist in the collection and analysis of human resources data.

The program prepares students for a career in the residential construction industry. Courses are designed to provide the technical knowledge required to perform the construction, estimating, and scheduling associated with the building of one and two-storey houses, duplexes and townhouses.  A portion of the program is devoted to the acquisition of hands-on skills pertaining to the construction field.

Co-operative Education
This two year program has two Co-operative Education work terms. Students can choose to participate in a four-month paid co-op term from May to August between years one and two of academic study. The second four-month work term will take place from May to August following the completion of the second year of academic study.
Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma. More information about Co-operative Education can be found at www.fanshawec.ca/co-op.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Develop and use strategies for ongoing professional development to remain current with industry changes, enhance work performance and explore career opportunities.
• Comply with health and safety practices and procedures in accordance with current legislation and regulations.
• Assist in the preparation of material estimations and quotes and complete all work in compliance with the rights and conditions of contractual obligations, the Ontario and/or National Building Codes, applicable laws, bylaws, standards and ethical practices in the construction, renovation and conservation building fields.
• Incorporate sustainability practices in the implementation of building construction, renovation and conservation projects in accordance with sustainable building guidelines.
• Communicate and collaborate with diverse clients, supervisors, coworkers and tradespersons to complete projects on time and to maintain effective working relationships.
• Interpret project plans and produce technical sketches and documents to support building construction and renovation projects.
• Select and use technologies to obtain, organize and communicate building construction and renovation information.
• Solve problems related to the implementation of building construction and renovation projects by applying the principles of basic technical mathematics, building design and building science.
• Select, maintain and safely use hand tools, and portable and stationary power tools, when performing layout, cutting, fitting and assembly operations.
• Complete building and renovation stages, from site layout and footings to the application of interior and exterior finishes, in accordance with blueprint specifications and conservation principles.
• Select a range of materials and equipment for their appropriate application to building construction and renovation projects.
• Schedule and assist in monitoring the progression of building construction and renovation projects by applying basic principles andstrategies of project management.
• Apply basic business principles and strategies to the operation of a building construction and/or renovation enterprise.

This program is a four-year, eight level honours program with four months of mandatory co-op experience. This program will ready graduates for jobs in growth areas of Applied Biotechnology such as pharmaceuticals, nutraceuticals, agriculture, bioremediation, the fermentation industry, research and development to name a few. Students will study molecular biology, physical, organic and instrumental chemistry, applied biotechnology, microbiology, virology, toxicology; and related societal, economic, ethical, legal, and environmental issues. Graduates will be skilled in the handling of microbial, plant, and animal genetic material and macromolecule analysis, small animal handling, experimental design, statistical data analysis, and bioinformatics. Throughout the program, students will apply this knowledge to regulatory affairs, quality assurance, bioethics, and biohazard management while developing interpersonal and communication expertise, and the skills necessary for life long learning.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Perform all laboratory tasks according to accepted laboratory practices.
• Demonstrate theoretical and practical skills in molecular biology.
• Assist in the design of good experimental and laboratory management practices and procedures.
• Obtain a sound practical background in the interdisciplinary subjects that are the basis of Biotechnology.
• Perform all duties in a manner that adheres to the principles of good data management.
• Conduct all functions with a full understanding of and in adherence to relevant regulatory and ethical issues and requirements.
• Apply procedures of bio-processing in both laboratory and industrial settings.
• Apply strong interpersonal, analytical, and communication skills to course teamwork, assignments, and case situations.
• Understand, value and respect the diverse social, political, cultural, and ethical context in which he or she will live and work.
• Develop plans for lifelong learning that include strategies for ensuring professional and technological currency.