Diploma in Office Administration - Executive

at Fanshawe College - London Campus Canada

The curriculum emphasizes a broad perspective of health and healing, health promotion and the ethic of caring. It takes into account health care needs in society and a changing health care system. The program educates nurses to work with individuals, families, groups, and communities in diverse settings which enables students to develop sensitivity to peoples' experiences with health, healing, and illness. Students learn to work in partnerships with clients, and interprofessional health care providers while actively participating in their own learning. Faculty and students work together in a collaborative, cooperative-learning relationship. Successful graduates from the program will be eligible to write the National Council Licensure Examination for Registered Nurses (NCLEX - RN) for Canadian nursing entry- to-practice.

Insurance and Risk Management is a one-year Ontario College Graduate Certificate program designed for university and college graduates looking for a career in the property and casualty insurance industry. This program will allow students to earn credits towards the Chartered Insurance Professional (CIP) designation from the Insurance Institute of Canada.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Analyze the role played by the property and casualty insurance industry in the Canadian and global economy.
• Use current and relevant insurance industry-specific terminology in all stakeholder communications.
• Identify, select and apply risk management concepts to the four major categories of risk: hazard, operational, financial and strategic.
• Assess the techniques risk management professionals use to finance the negative consequences of risk events in multifaceted scenarios.
• Recommend assessment and treatment techniques for the major categories of risk faced by an organization, with an emphasis on hazard risk.
• Evaluate the clauses, terms and conditions of various insurance policy wordings in order to determine the appropriate coverage for complex risks.
• Articulate an effective process to successfully address the adjustment, negotiation and settlement of an insurance claim.
• Justify the acceptance or rejection of an application for insurance.
• Evaluate the needs of a commercial and/or personal client in order to plan and recommend an insurance program that provides protection from identified exposures.
• Lead a diverse work group, and motivate others to achieve personal and organizational goals.
• Prepare and deliver an effective sales presentation using professional sales techniques.

This one-year Graduate Certificate program is designed to provide students with a holistic approach to information systems security as it applies to business.  The program will provide a broad understanding of security concepts and concentrate on industry best practices for information security.  Students will gain the knowledge required to manage both the strategic and operational aspects of information security.  The focus will be on addressing the following questions:

• What business assets need protection?
• What are the vulnerabilities and threats to the business and the assets?
• What safeguards need to be implemented to protect the business?
• Did the protection measures or safeguards work?

The students will develop the skills to identify vulnerabilities to business and implement effective safeguards to minimize risks to acceptable levels.  They will learn detailed practical aspects of security such as risk analysis, vulnerability testing, writing security policies, implementing access controls and performing security audits.  An emphasis will be placed on interpersonal, organizational, technical, communication and problem solving skills applied to enhance the effective implementation of security in a business environment.

A Mandatory Mobile Computing (Laptop) Program

Learning Outcomes:
The graduate has reliably demonstrated the ability to

• Apply knowledge of computer operating systems, networking, and various application software to the simulation of business processes.
• Develop best practices to protect business resources through the application of knowledge of vulnerabilities and exploits.
• Develop security strategies for the deployment of security procedures and protective devices.
• Integrate information technology strategies that support business functions by employing knowledge of best practices of business processes and systems.
• Develop security plans and strategies to include acceptable use of business information and systems by internal employees, contractors, consultants, business partners and customers.
• Develop security plans and strategies to ensure the integrity of information in compliance with best practices, relevant policies, standards, and regulations.
• Apply project management principles in the deployment of security policies and strategies.
• Perform security audits to ensure compliance with security plans, policies, standards, regulations and best practices.
• Develop and deliver a corporate training program to communicate both orally and in writing the security requirements for compliance with security policies.
• Prepare security documentation for approval by senior management and present results of security audits.

The Human Services Foundation program provides a broad education in understanding human behaviour and serves as a foundation for preparing the student to enter specific people helping career programs. Basic academic coursework relevant to human services and volunteer experience in a human services setting combine to provide a comprehensive introduction to the field of helping.

Learning Outcomes:
The graduate has reliably demonstrated the ability to

• Discuss the roles, responsibilities, career opportunities, academic and personal requirements for success in the Community Services and Child Studies field.
• Apply culturally sensitive communication and interpersonal skills to support team functioning in academic and professional settings with the ability to engage in self-reflection.
• Explain major theoretical models of behaviour associated with the study of psychology.
• Apply the appropriate Client service strategies according to client behaviour/preference.
• Select the Community Services and Child Studies field best suited to personal and career interest.
• Explain how academic strengths, needs and personal health factors affect success and wellness in a college environment.
• Utilize written and verbal communication skills specific to the Community Services and Child Studies field.

This two-year Ontario College Diploma program provides the skills necessary for students wishing to enter the workforce in the live entertainment industry. Through both practical application and classroom theory, students will develop skills using the technologies of theatre production, with emphasis on lighting, sound, video and properties. To enhance these skills the students will also learn a range of disciplines including, networks, properties, scenic painting, rigging, special effects, design communications, theatre and art history and project management.

The Honours Bachelor of Environmental Design and Planning offers integrated learning based on the theory and practice of landscape architecture, planning and urban design. The use of Geographic Information Systems (GIS) for contextual analysis and evaluation and computer-aided design for visualization is emphasized and taught. The program has artistic and scientific appeal. Students gain a comprehensive understanding of environmental design and planning complemented by advanced technical design and communication skills. They use those skills and associated knowledge to creatively and effectively explore, analyze, conceptualize and present design and planning problems, opportunities, ideas and solutions. Sustainability is a principle for action - a comprehensive design and planning goal related to ecological, economic, socio-cultural and aesthetic dimensions of a place. It is advocated and upheld through applied project and community-based learning.

Academic projects, four work terms and a compulsory co-op placement give students the chance to apply their integrated learning and gain valuable practical experience. An academic exchange through a university in Curitiba, Brazil is available to senior students. Graduates are ready and able to work professionally in both the private and public sectors on contemporary design and planning projects requiring interdisciplinary solutions. Alternatively, an Honours Bachelor of Environmental Design and Planning Degree qualifies students for graduate studies in allied fields such as architecture, landscape architecture, urban design, planning, geographic information systems/science and geodesign.

Co-operative Education
This is a four-year Honours Bachelor of Environmental Design and Planning Degree that has four co-op work term opportunities with one being mandatory. More information about Co-operative Education can be found at www.fanshawec.ca/co-op

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Identify the varied nature and characteristics of sites, neighbourhoods, communities and regions.
• Investigate and analyse complex environmental planning and design problems.
• Conceptualize and propose solutions to environmental planning and design problems.
• Evaluate proposed solutions to environmental planning and design problems/opportunities.
• Participate in the full range of environmental planning and design activities such as land development and municipal planning.
• Facilitate participatory environmental planning and design activities such as public meetings and workshops.
• Apply planning and design principles in general, and more specifically those related to sustainability, ecology and environmental aesthetics, to the planning and design of the built and natural environment.
• Apply contemporary digital technologies such as geographic information systems and computer-aided design to the investigation, analysis and communication of environmental design problems/opportunities and the presentation of design solutions.
• Create professional quality written and graphic documentation such as reports, plans and presentations.
• Communicate effectively using various digital media such as computer-aided design, visualization software and geographic information systems.

Ontario enjoys consistent demand for welders and this program is designed to allow students to graduate with a skill set that meets the needs of even the most current manufacturing environments. Students will enjoy a mix of theoretical and practical learning in Fanshawe's new state-of-the-art welding lab.  The program features a significant amount of in-lab practice time to allow students to master their craft.  Instruction will incorporate emerging technologies like virtual/augmented reality, robotics and pulse welding. Students will have the opportunity to enhance their employability by earning Canadian Welding Bureau (CWB) certifications. The program includes a co-op work experience.

Business - Payroll and Bookkeeping is a two-year Ontario College Diploma program. The program provides graduates with knowledge of 1) payroll and human resources practices including compensation and benefits, and 2) bookkeeping practices and related accounting software applications. Graduates will have met the educational requirements for the Payroll Compliance Practitioner designation and will have three advanced standing credits towards completion of the Certified Payroll Manager designation with the Canadian Payroll Association (CPA). In addition, graduates will have also completed the academic requirements for the Certified Bookkeeper designation with the Canadian Institute of Bookkeeping (CIB). Graduates will be well prepared for self-employment or for entry-level careers in accounting, bookkeeping, taxation and payroll administration in a variety of industries.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Maintain paper and electronic accounting records and prepare financial statements for sole proprietorships, partnerships, and corporations in accordance with Generally Accepted Accounting Principles.
• Employ management accounting techniques in the planning, directing, and controlling of an enterprise.
• Prepare routine tax returns for individuals ensuring compliance with relevant legislation and regulations.
• Support the financial management of a business organization including the preparation of financial information by using relevant and current mathematical techniques.
• Support the accounting functions including maintaining records and preparing financial statements and reports and processing payroll through the application of current and relevant computer skills and knowledge of accounting information systems.
• Recognize the impact of the operations of functional areas of an organization on its financial performance.
• Recognize, within the context of the Canadian business environment, the impact of factors such as economic variables, legislation, and ethics on business operations.
• Support the accounting, human resource and payroll functions of an organization through the application of contemporary business communication practices and effective interpersonal skills.
• Prepare, maintain, and communicate accurate information related to pensions administration.
• Plan personal professional development to enhance knowledge of current issues, trends, and practices in the payroll profession.
• Prepare, maintain, and communicate accurate information in compliance with all relevant employment legislation, law, policies and procedures for payroll, pensions, compensation and benefits.
• Use current payroll legislation to prepare individual pay including remuneration and deductions to net pay.
• Prepare payroll remittances and year end documentation for federal, provincial and third party stakeholders.
• Process payroll and accounting source documents to complete an accounting cycle using appropriate technology.
• Develop a comprehensive business plan for a payroll or bookkeeping business.

This program emphasizes the dynamic role of the Doula within communities to prepare graduates for a rewarding career collaborating with health care teams to honour and advocate for expectant families throughout the full spectrum of their reproductive journey. The curriculum captures the specialized evidence-informed knowledge, skills, and experience relating to anatomy, physiology, and the emotional, physical, and cultural aspects of pregnancy and birth required by Doulas to provide families with information and support during pregnancy, childbirth, newborn care, and including loss. In addition, students are introduced to business management/entrepreneurship concepts and strategies, including business ethics, contracts, marketing and sales techniques, and personal financial management.

Learning Outcomes

• Assist with the delivery of family-centred maternity care in collaboration with members of the health care team.
• Examine the historical, political, and cultural aspects of the provision of maternity care both locally and globally and identify how they shape the experiences of contemporary mothering to meet the needs of clients.
• Apply knowledge of the anatomy and physiology of a woman during pregnancy, birth, and postpartum to address the concerns and needs of clients.
•  Provide evidence-informed physical, emotional, physiological, and psychosexual support to enhance the comfort, health, and well-being of individuals and families as they negotiate the various transitions associated with pregnancy, birth, and postpartum.
• Provide families with community and online resources related to the childbearing years to empower clients to make evidence-informed choices regarding pregnancy and birth options and newborn care, including infant and newborn nutrition.
• Describe diagnostic testing procedures and medical interventions routinely used during pregnancy, labour, birth, and the postpartum period, and recognize the normal ranges and parameters for those test results.
• Identify early signs of maternal physical and mental health concerns, and refer clients to appropriate community resources in a timely manner.
• Foster professional relationships with clients, family members, caregivers, and other doulas.
• Establish and maintain a professional doula business in accordance with professional, legal, and ethical guidelines.
• Identify and support clients’ needs based on the theories of diverse social determinants of health, cultural humility, and intersectionality and the principle of harm reduction.

Companies are increasingly challenged with how to collect and make sense of vast amounts of data in order to improve their competitive position. A critical role in the facilitation of software/system development for the purpose of collecting data will be played by the Technical Systems Analyst. This IT professional will interface with organizational areas to gather their business (data) requirements and translate them into functional systems design specifications that can be successfully implemented by IT teams. In order to fulfill this role, the candidate must have a solid foundation in IT supplemented by the critical skills to be developed in this program, including: application software development, business data analysis and modeling, customer engagement/communications management, business process and enterprise resource planning. A key part of this graduate program is the applied aspects of the curriculum. Students will have the opportunity to engage in the process of business analysis for information technology (IT) through case studies and industry-based projects.