Diploma in Baking and Pastry Arts Management

at Fanshawe College - London Campus Canada

Business - Logistics and Supply Chain Management (Co-op) is a two-year Ontario College Diploma program with a co-operative education component. The curriculum covers theory and application of supply chain management in private and public sector environments. Specifically, courses address material sourcing, transportation methods, inventory, retail management, negotiation skills and analytical techniques. Students also enhance their computer skills and their business communication skills. The program aligns to the curriculum of various professional associations in supply chain management. Graduates, equipped with the skills required to improve an organization's profitability and operations, are in high demand in both the private and public sector.

Learning Outcomes

• The graduate has reliably demonstrated the ability to
  • Apply knowledge of the functional components of logistics to the interrelationships in the integrated supply chain.
  • Employ a working knowledge of operations processes and systems required in manufacturing, distribution, and services.
  • Contribute to plans and schedules, at various levels in an organization.
  • Apply the basics of purchasing and supplier management to current best practices.
  • Apply best practices for inventory planning and control throughout the integrated system.
  • Utilize information technology to support logistics management functions.
  • Evaluate and select warehousing and transportation options and recommend appropriate solutions for business requirements.
  • Participate in the planning, implementation, and evaluation of projects.
  • Conduct business in the international marketplace.
  • Conduct business in compliance with relevant national and international law, legislation, regulations, safety requirements, and professional standards.
  • Communicate effectively, orally and in writing, as required in a business culture.
  • Apply problem-solving and critical-thinking skills as required in logistics management.
  • Use effective human relations, interpersonal, and team skills in an organizational environment.
  • Develop strategies for ongoing professional development to maintain and increase competence.
  • Apply basic knowledge of the interrelationships among the functional areas of business in logistics management.

Co-operative Education

• In order to be eligible for co-op, students must maintain a 2.5 GPA and be academically complete at the commencement of their co-op work term.
• This is a two-year co-operative education program.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about co-operative education can be found at www.fanshawec.ca/co-op.

This three-year program provides students with a sound basic knowledge of Biology, Chemistry, Mathematics and Physics, and emphasizes the principles and performance of standard laboratory practices, procedures, and techniques for biological, chemical and physical analyses.

Co-operative Education
This three-year program has four co-op work terms. Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma. More information about Co-operative Education can be found at www.fanshawec.ca/co-op.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Apply mathematical, physical, and chemical concepts to tasks, such as the analysis and synthesis of chemical compounds and samples and to develop approaches and techniques for the solution of problems.
• Conduct and interpret accurately manual* quantitative and qualitative analyses using prescribed laboratory procedures.
• Prepare organic and inorganic compounds using standard synthetic* and purification procedures.
• Perform statistical calculations to report and evaluate the results of analyses.
• Perform instrumental chemical analysis and interpret, evaluate, and report the quantitative/qualitative results.
• Apply computer skills relevant to the chemical laboratory technology field.
• Maintain and troubleshoot* laboratory equipment according to the manufacturers' guidelines.
• Perform relevant Quality Assurance and Quality Control procedures to ensure that processes remain within designated limits.
• Use interpersonal and communication skills to facilitate project management in the chemical laboratory technology environment.
• Ensure that all assigned work is performed in compliance with relevant occupational health, safety, and environmental law, legislation, and regulations; established policies and procedures; and in accordance with ethical principles.
• Apply problem-solving skills to chemical laboratory technology problems.
• Develop a plan for continued professional growth.

This two-year conservatory program will give you practical experience in acting for the stage, mask work, play analysis, improv, and acting for the camera. You'll also take other specialized master classes and will work with professional artists on a graduating project that will come together as a professional production.

You'll be guided through a process of discovering a method of acting that brings out your full potential and you'll emerge with a deep understanding of Shakespeare, theatre history, movement for actors, and the business of acting. You'll emerge with a strong foundation for launching your professional career.

The Computer Systems Technology program is an accredited, three-year co-operative education, Ontario College Advanced Diploma program which provides comprehensive training for students wishing to work in the high demand areas of network, security, virtualization, data storage and management and systems operation and management.  This program provides the students the ability to be effective team leaders, think critically, solve problems and acquire new skills quickly.

Under the guidance of expert faculty, combined with the use of leading edge labs, the program emphasizes the design, implementation, configuration, monitoring, troubleshooting, management, as well as the hands-on installation of networking, security, VoIP, mobile devices, virtualization, data storage and management, server, workstation and operating systems technologies.

Instruction in project management, communication and interpersonal skills prepare the student to effectively interact with all levels of users in both oral and written mediums.

Upon completion of the program, and in addition to the highly valued Ontario College Advanced Diploma, graduates should have the knowledge and skills to take exams for the following certifications, if they choose to do so: Cisco Certified Network Associate (CCNA) and Cisco Certified Network Professional (CCNP). Graduates may also choose to apply the knowledge gained to prepare and test for other industry certifications, such as those offered for Microsoft, Linux, VMWare and EMC2.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Analyze and resolve information technology problems through the application of systematic approaches and diagnostic tools;
• Analyze, plan, design, and implement computer systems;
• Analyze, plan, design, and implement networking solutions;
• Install, configure, troubleshoot, monitor, maintain, upgrade, and optimize computer systems;
• Install, configure, troubleshoot, monitor, maintain, upgrade, and optimize networks;
• Use a variety of scripting tools and languages to automate routine tasks;
• Participate in the deployment and administration of databases within a networked environment;
• Plan, develop, and be responsible for data storage to ensure the integrity of information;
• Apply knowledge of security issues to the implementation of information technology solutions;
• Appraise existing security solutions with a view to on-going maintenance, development, and improvement of organizational security;
• Provide efficient and effective technical support to clients in a manner that promotes safe computing practices and reduces the risk of the issue recurring;
• Articulate, defend, and conform to workplace expectations found in information technology (IT) environments;
• Contribute to the successful completion of the project applying the project management principles in use.

This program will provide the student a better understanding of the use of Information Technology as it relates specifically to the Healthcare Information Technology domain. Global advancements in the use of technology in digital health, automated voice transcription, digital imaging concepts, electronic health records, continuum of care, healthcare workflow, HIPPA/PIPEDA/Security, billing, and similar technologies.

Learning Outcomes

• The graduate has reliably demonstrated the ability to
• Assess organizational requirements for health information system technologies (HIST) and evaluate the impact of HIST on business/clinical processes, and on health services delivery to inform change in necessary.
• Develop, implement, and evaluate health information management practices, policies and processes to support client care, organizational goals, operations, and regulatory compliance.
• Synthesize relevant local, national and global health care and health information management issues, trends, technologies and standards to support health information systems and processes.
• Ensure compliance with the legal health obligations, as well as with the professional, ethical and organizational standards that ensure privacy, security and confidentiality in the access, retention, storage and disposal of personal health information.
• Ensure the completeness, accuracy, consistency, timeliness and integrity of health information throughout the management of its lifecycle.
• Work professionally, ethically and collaboratively with stakeholders and as a member of an interdisciplinary health care team, to enhance the collection, distribution, use, security and awareness of quality health information and its impact on client care.

The program provides training in the skills required to perform a variety of technical functions involving the assessing and maintenance of fire alarm and sprinkler systems. Graduates will be able to respond to new and emerging situations which demand the application of basic principles of fire alarm inspection to the solution of problems which they may not have previously encountered. The combination of theory-based knowledge and workplace experience will serve to increase the level of competence within the overall industry.

Learning Outcomes
The graduate has reliably demonstrated the ability to :

• Assess the functionality of fire alarm systems
• Assess and maintain life safety electronics
• Describe the fundamental operations of basic electrical systems
• Write technical reports to industry standards
• Assess a structure to determine if all relevant fire codes, legislation, and standards are met
• Describe basic fire extinguishing methods
• Describe the basic components of sprinkler systems
• Install, verify and test a variety of fire alarm systems
• Troubleshoot issues in a variety of fire alarm and sprinkler systems

The Public Safety Fundamentals (PSF) program is a one-year preparatory studies certificate program designed to provide opportunities for students to experience post-secondary public safety studies in a supportive environment. The program provides a pathway for those students interested in pursuing a career in the field of public safety, mature applicants returning to school, and applicants who are seeking further information prior to making a public safety program choice. The PSF program is delivered in two 15 week terms offering combined in-class, blended and online courses, and incorporating experiential learning.

The program is designed to provide students with the opportunity to build a strong knowledge base in fundamental public safety skills relevant to, and in preparation for, their chosen public safety program. Skills in communication, human behaviour, law and ethics, physical fitness, sensitivity training and knowledge of specific public safety disciplines (e.g., Justice, Protection & Policing, Legal) will prepare the student for entry level employment in public safety related fields or for future studies in public safety career programs. This certificate programs focus is to instill an appreciation of the professional roles, responsibilities and academic requirements of public safety disciplines. In the program, students will develop skills and strategies they can use to master the challenges of post-secondary education and those found in the workplace. Students will also participate in self-assessments of aptitudes and skills, labour market assessments, job search techniques and strategies, and the writing of employment search correspondence and resumes. The concept of professional portfolios will be introduced.

In the first level of the program, given the foundational nature of the program, the curriculum will focus on fundamental skills in areas such as strategies for college success, communications, practical math, computer basics, human behaviour and ethics. In the second level of this program, students will be required to select and follow one of the School of Public Safety program streams such that the students second level studies aligns with their School of Public Safety (SoPS) diploma program goal.

The following program streams of study are available:
Justice, Protection and Policing: Designed for students interested in pursuing a justice, protection or policing career program in the School of Public Safety.
Legal: Designed for students interested in pursuing a legal career program in the School of Public Safety.
Fire: Designed for students interested in pursuing a career in fire sciences.
Students interested in pursuing a career in emergency telecommunications may choose either the Legal or Justice, Protection and Policing program stream for Level 2.
Students who successfully complete the program may receive additional consideration when applying for admission to public safety and other career programs.
Important Note: Students need to be aware that the preferred designated preparatory program for the Paramedic Program is the Pre-Health Sciences Pathway to Advanced Diplomas and Degrees program.

Learning Outcomes

• Develop an education and career plan within the range of field of public safety professions, including the preparation of resumé and cover letter;
• Identify major theoretical models associated with the study of human behaviour to explain their potential impact on public safety;
• Evaluate various aspects of the changing society and the impact of these changes on personal and social responsibility for citizens and public safety workers;
• Select and use relevant and appropriate terminology when communicating with other public safety providers;
• Apply concepts from one of the following areas of scientific study in order to demonstrate relevance to a field of public safety: chemistry, anatomy, biology, ecology, climatology, computer science;
• Identify current policies, procedures and legislation in Canada's legal system as pertains to the field of Canadian Public Safety;
• Compare and contrast the professional roles of a specific public safety stream.

Digital Communication Management is a two-semester Ontario College Graduate Certificate program that is intended to prepare students to deliver messages in today's increasingly connected media environment. It is designed for students who want to expand their skills in the production and management of social media, media communications, video and audio production, photography, web and digital design.

Graduates will be able to leverage these skills in content strategy and curation, as well as user experience and design to develop significant opportunities for employment in almost any sector that wishes to engage or educate an audience.

The Horticulture Technician Diploma is a two-year co-op program with the emphasis on the practical aspects of horticulture. The program develops the academic and practical skill level in students that allow them to easily match a growing need in the green profession. All graduates can be fully employed in the field; there are, according to Landscape Ontario, the provincial trade organization, over 1600 positions available in horticulture in the province annually. Additionally, many opportunities exist out-of-province and even out-of-country.

The first year of the Horticulture Technician program is academic-centred while the emphasis in the second year is on hands-on practical training. Approximately 80% of the scheduled class time in the senior year is spent outside the classroom in courses such as Landscape Field Construction, Greenhouse Plant Production, Arboriculture and Garden and Landscape Maintenance.

Students and faculty participate in practical lab sessions while maintaining and redeveloping the grounds of the campus in real-time situations.  The A.M. (Mac) Cuddy Gardens, in near-by Strathroy, greatly enhances the practical experience in a world-class estate garden which houses a remarkable collection of rare and endangered plants.

Students graduate with an Ontario College Diploma (Co-operative Education Endorsed) and while in the program students are given the opportunity to complete optional training in chainsaw use and the provincial pesticide license. Fanshawe College is the first institution in North America to integrate the CLT (Certified Landscape Technician) a national standard of proficiency into the program. Students will complete practical and written tests during their senior year and if successful will also be able to add the CLT designation to their names.

All students, upon registration, become members of the Student Chapter of Landscape Ontario, the largest student driven chapter in the province.

Students participate in a number of professional opportunities at various shows throughout the year.  In past years Fanshawe has won many medals both provincially and nationally in the Landscape Gardening Skills Competition. Students participate regularly in Landscape Congress in Toronto, building the entrance garden in their final term. Senior students also volunteer in building gardens and assisting with the maintenance of gardens at Canada Blooms in Toronto. The Royal Botanical Gardens in Burlington has signed a memorandum of understanding with Fanshawe College and, as a result, student experience is greatly enhanced through this partnership which includes both summer internships and programmed events at the gardens.

The College has active industry partnerships in areas such as: lawn and garden equipment and suppliers, greenhouse service suppliers, landscape suppliers and services as well as professional associations such as the Landscape Ontario, Canadian Nursery Landscape Association, Botanic Gardens Conservation International, Royal Horticultural Society, Scottish Rock Garden Society, the North American Rock Garden Society, the Hardy Plant Society, the American Public Gardens Association and the Ontario Rock Garden Association.

Industry support and corporate sponsorship allows the program to use the latest technology, tools and equipment in the teaching labs; annually over $100,000.00 of support is received from industry.

The Gardens of Fanshawe College and the A.M. (Mac) Cuddy Gardens are recognized as a botanical garden by Botanic Gardens Conservation International and are home to over one million plants of some 4,000 species. Most of the collections are labeled and are propagated in our greenhouse at Fanshawe College and our nursery site in the A.M. (Mac) Cuddy Gardens in Strathroy. Ten students in the program maintain the gardens during summer under the supervision of our two staff horticulturists. Students will spend both class and independent practical periods at both locations. Our annual open garden and plant sale in June at the A.M. (Mac) Cuddy Gardens draws over one thousand visitors.

Co-operative Education:
This two-year program has two co-op work terms.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about Co-operative Education can be found at www.fanshawec.ca/co-op.

Learning Outcomes:
The graduate has reliably demonstrated the ability to

• Apply the principles of plant* and soil sciences to complete work in horticulture*.
• Apply practical horticulture* skills to the production of plant materials*, including herbaceous plants*, woody plants*, and turf.
• Apply the principles of design* to horticulture*.
• Apply basic* installation and construction principles and practical skills to horticulture*.
• Implement maintenance procedures for plants, property, and equipment.
• Utilize knowledge of plant identification, usage, and maintenance criteria.
• Recognize the potential environmental effects of projects and the need to avoid environmental damage and promote healthier ecosystems.
• Apply the principles and practical skills of Integrated Pest Management (IPM)* to indoor and outdoor plants.
• Contribute to the effective planning, implementation, and conclusion of projects.
• Use safe working practices.
• Use business practices appropriate to the horticulture* industry.
• Act in a professional manner, maintain professional relationships, and communicate effectively with clients, co-workers, supervisors, and others.
• Develop strategies for ongoing personal and professional development to enhance work performance and career opportunities and to keep pace with industry changes.

Business - Insurance is a two-year Ontario College Diploma program. This program is designed to prepare students for positions in the property and casualty insurance industry. Students will study forms of general insurance, underwriting, claims investigation, risk analysis and contracts.  Students have the opportunity to complete nine of ten credits toward their Chartered Insurance Professional (CIP) designation issued by the Insurance Institute of Canada.  Graduates work in high-demand areas of insurance such as underwriting, claims adjusting, brokerage or agency services and risk management.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Recognize the economic and social importance of insurance.
• Demonstrate an understanding of the organization and structure of both the General and Life Insurance Companies.
• Analyze the coverage provided by the various policies currently available through insurance companies.
• Follow the proper principles and procedures used in adjusting losses and settling claims and to complete and explain the necessity of the documentation used.
• Recognize and evaluate the various factors affecting the acceptance and underwriting of any insurance risk.
• Enter and retrieve client information utilizing computer and various word processing and spread sheet packaged programs.
• Understand the underlying role of accounting as an information system for planning and controlling business operations.
• Develop an awareness of human relations in the work place and apply effective interpersonal skills.
• Understand basic economic principles and how they relate to business.
• Demonstrate an understanding of the legal system and legislation affecting business in general and the insurance industry specifically.
• Understand and apply the marketing techniques used by insurance companies, brokers and agents.
• Demonstrate effective oral and written communication skills.
• Appreciate the social, political and cultural aspects of our society.
• Appreciate the importance of business and corporate responsibility