Diploma in Broadcasting - Radio and Media Production

at Fanshawe College - London Campus Canada

The Customer Relationship Marketing and Sales Management program responds to the growing need within business for a skill set that places the customer at the centre of business decisions. This skill is critical since marketing and sales success depends on attracting new customers while retaining and strengthening relationships with current customers.  

This one-year post-graduate certificate program provides students with a foundation in marketing and sales, with a focus on the examination and application of Customer Relationship Management (CRM) and Customer Experience (CX) best practices, strategies, tactics, tools, and techniques. Students will have an opportunity to apply industry standard business and marketing analytics and use CRM platforms to enhance the marketing and sales process.  Student will also learn strategies and tactics for account development in the field of sales and sales management.

The Music Industry Arts program is a creative and practical environment that allows students to discover and develop the artistic, technical and business skills that will prepare them to compete in today's evolving music and entertainment industry.

The program approach is intensively hands-on, with professional recording, performance and lab facilities exclusively dedicated to student use.  Course content is wide and equally balanced between artist development and technical skills which accentuates experiential learning within the program. Course curricula is wide by design and includes: artist development, music publishing, entertainment law, copyright, sales and promotion, music theory, ear training, music writing and arranging, creative audio production techniques, functions of digital and analog consoles, audio recording/mixing, studio operation, design and management, audio for picture, as well as live audio production.  Computer literacy, audio and editing techniques relevant to the disciplines of music creation and audio post-production are offered through theory and practical applications. Collaborative projects utilizing other media-based programs within the College are done on a regular basis.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Display positive and professional attitude towards the responsibility and respect for the creation of music and sound.
• Meet strict deadlines and enhance creativity through the act of balancing technology and arts.
• Apply market ready skills in: music and sound recording, preproduction, audio production, writing, arranging, editing, mixing, contracting, and delivering, artist discovery, development, direction, marketing, promotion, tour management and live sound production.
• Utilize strong time management, problem solving and organizational skills.
• Stay current with industry practices primarily in the technical and secondarily in non-technical audio industry sectors through the use of creating sound and music.
• Operate audio and video hardware and software through the creation and design of sound and music either with or without moving or still pictures.
• Apply industry level skills in the operation of live sound and music recording.
• Create all documentation necessary in order to develop a music artist.

This two-year diploma in accounting is designed to prepare graduates to work in an accounting environment at the entry or intermediate accounting level. This accounting diploma program starts with accounting fundamentals and then moves to detailed accounting principles and concepts, including computerized accounting. When you graduate, you’ll have the skills required for success in a corporate accounting department in a variety of industries, including manufacturing, merchandising, small business accounting, banks and other financial institutions. You’ll also work in public accounting firms and federal, provincial and municipal government offices. This program is an ideal starting point for those seeking a career in accounting.

Learning Outcomes 
The graduate has reliably demonstrated the ability to

• Record financial transactions in compliance with Canadian Generally Accepted Accounting Principles for sole proprietorships, partnerships, private enterprises, publicly accountable enterprises and non-profit organizations.
• Prepare and present financial statements, reports and other documents in compliance with Canadian Generally Accepted Accounting Principles for sole proprietorships, partnerships and private enterprises.
• Contribute to recurring decision-making by applying fundamental management accounting concepts.
• Prepare individuals' income tax returns and basic tax planning in compliance with relevant legislation and regulations.
• Analyze organizational structures, the interdependence of functional areas, and the impact those relationships can have on financial performance.
• Analyze, within a Canadian context, the impact of economic variables, legislation, ethics, technological advances and the environment on an organization's operations.
• Outline the elements of an organization's internal control system and risk management.
• Contribute to recurring decision-making by applying fundamental financial management concepts.

A Community Pharmacy Assistant is one of the vital members of a pharmacy. Their attention to detail, knack for problem solving, technical and interpersonal skills contribute to the success and operational effectiveness of a pharmacy. Fanshawe's one-year Community Pharmacy Assistant program is designed to prepare graduates to achieve professional success in community pharmacies under the direction of a Registered Pharmacist or Pharmacy Technician.

The program blends theory with experiential learning. Students will learn concepts and problem solving strategies in the classroom that are later reinforced during lab components in Fanshawe's state-of-the-art pharmacy lab and a community placement. Students also gain the skills to collaborate with other pharmacy health care professionals to ensure accurate patient record maintenance, process prescriptions, manage inventory, compound non-sterile products and assist customers with products sold in a community pharmacy.

If students wish to continue their education in the field of pharmacy studies, successful completion of this program will allow students to obtain advanced standing in Fanshawe's Pharmacy Technician program.

Interior Decorating is a two-year Ontario College Diploma program designed to develop the skills and knowledge necessary for a career in one of the many segments of the residential interior decorating field. Students will study the fundamentals of interior decorating, including space planning, colour theory, material selection, kitchen and bath design and visual merchandising. Students will build interpersonal, communication, sales, business and marketing skills. Drawing, presentation and drafting techniques (both manual and computer-aided) will be developed. Courses are delivered in lecture, studio and lab formats; the hands-on studio environment allows the student to work on 2D and 3D projects in close contact with their professor. Upon successful completion of the program, the student will be equipped with the essential skills necessary to pursue employment and carry on their development as a professional in the decorating field.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Analyze the client's needs and goals using research techniques and taking psychological, sociological and physiological needs into consideration.
• Collaborate in the preparation of a design proposal/contract to define the scope of services for the decorating project.
• Analyze existing space conditions and decorating components in order to determine what modifications are required to meet the client's needs.
• Prepare a design concept which meets all the criteria (i.e.: historical context, accessibility) of a given decorating project using the creative process.
• Communicate the design concept to the client in visual and written formats.
• Use a variety of media and rendering techniques to communicate the character of the space.
• Prepare technical documents (i.e. plans, elevations) needed for the implementation of the decorating solution.
• Collaborate with a variety of design and decoration professionals for the implementation of the decoration solution.
• Evaluate the effectiveness of the final decoration solution.
• Develop strategies and plans to implement and maintain a decorating business.

The Paralegal program is designed to provide students with the specialized knowledge and skills required to work as licensed Paralegals in Ontario. It is designed for those seeking licensing in accordance with the Law Society Act and under the Law Society of Ontario to become a practicing paralegal and for those who wish to upgrade their skills and broaden their areas of knowledge and expertise in authorized areas of practice.

Provincial legislation requires Paralegals to be licensed to practice in the areas of Small Claims Court, Provincial Offences, Summary Conviction Offences and Administrative Tribunals in Ontario. This program has been accredited by the LSUC and designed in accordance with LSUC curriculum requirements and core competencies and provides training in those areas in which a Licensed Paralegal may legally practice.

There is an extensive field training component of 120 hours to provide students the opportunity to gain practical hands-on experience in a legal environment.

Learning Outcomes 
The graduate has reliably demonstrated the ability to:

• Analyze and synthesize the fundamental elements of Canadian and Provincial governments, legal systems, and court structures, including principles and laws related to permitted areas of practice and rules for procedure and evidence in each court or tribunal.
• Articulate and adhere to the general principles of law, legal ethics and business practices, specifically related to paralegal rules of practice.
• Utilize the applicable structure, process, and jurisdictional authority of courts and administrative tribunals to successfully resolve disputes and appeals within the permitted scope of paralegal practice in the legal system.
• Develop and assess strategies which adhere to established principles of ethics and codes of conduct, and enhancement of professional competence.
• Select, evaluate, and compose effective advocacy techniques, including oral and written legal presentations, using accurate legal terminology.
• Employ effective human relations, interpersonal, and intervention strategies in alternate dispute resolution to assist in resolving conflicts.
• Select appropriate and use diverse legal research tools to research, interpret, analyze, synthesize, and update cases, legislation, and legal literature, and write persuasive, accurate, legal documentation and memoranda using appropriate legal citation.
• Apply legal research findings, the legal problem solving method, and ethical and practice guidelines to analyze case studies and client scenarios.
• Develop an effective case management strategy for court, administrative tribunals, or other representation and execute it efficiently.
• Analyze and evaluate the limitations on representation for paralegals and conduct all work within areas of permitted practice.
• Utilize information technology resources and current industry computer software.
• Manage a paralegal practice and operate a small business, including client service, communication, and accounting principles, in compliance with the Paralegal Rules of Conduct, the ethical and professional responsibilities of Paralegals, and the principles of effective business management.

Research and Evaluation (Co-Op) is an Ontario College Graduate Certificate program that supports students and professionals in developing sought-after research and program evaluation skills. Program evaluation in Canada is an expanding industry in terms of both its general use and the diversity of contexts in which it is applied. Students learn diverse social science research methods and apply them with the aim of program evaluation and optimization. Students also have the option to complete a co-operative work experience that will enhance the applicability of their skills to the workplace.

Co-operative Education
This one-year program has one co-op work term.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Certificate.  More information about Co-operative Education can be found at www.fanshawec.ca/co-op.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Use current information technology tools to retrieve, organize, process, and communicate both qualitative and quantitative evaluation and research data
• Translate research and program evaluation goals into appropriate evaluation designs and methods
• Construct actionable recommendations for stakeholders based on accurate analysis of the information
• Design clear, persuasive and accurate documentation to collect, support and present data for program evaluation and research projects
• Meet the objectives of organizations and clients through applying appropriate program evaluation and research methods, and through accurately analyzing research and evaluation findings
• Apply appropriate statistical techniques to generate high-quality information and analysis
• Complete all work in accordance with ethical, legislative and professional requirements and standards
• Contribute to the management of a project, ensuring that it meets all necessary goals and parameters (e.g. scope, design/features, timelines, etc.)
• Effectively communicate specialized information to diverse audiences with varying degrees of technical knowledge
• Accurately and persuasively report on the progress and results of program evaluation and research projects to relevant stakeholders
• Increase organizational efficacy by capturing, interpreting and applying organizational information using knowledge management techniques

The Honours Bachelor of Commerce (Human Resources Management) program is a four-year, honours level degree with a mandatory co-op work term between Levels 7 and 8.  Students will study core fundamentals of business including business strategy, management, accounting, leadership and marketing in addition to the specialized human resources management courses, including performance management, human resources planning, talent acquisition, employee and labour relations and compensation and benefits administration. All nine CHRP course credits required for professional licensing bodies are included in this program.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Use the interdependence of various functional areas of business (i.e. financial, marketing, operations, human resources) to achieve organizational success in domestic and international environments.
• Develop strategies that will achieve organizational goals through integration of business methodologies that assess costs, benefits, risks, and opportunities, and that utilize current and emerging technology and trends.
• Enhance business opportunities by incorporating external variables into various business decision models.
• Assess the unique business needs of organizations of various sizes, public sector, private sector, and not-for-profit firms.
• Evaluate professional, ethical, and legal codes of conduct.
• Research, analyze, and critically evaluate qualitative and quantitative data from a variety of sources to support business decisions through effective problem solving, critical thinking, logic and reasoning.   
• Communicate information, arguments, and analysis accurately and reliably for the message, audience, and purpose.
• Perform effectively and efficiently within groups or teams, demonstrating leadership, team-building, conflict resolution, negotiating and influencing skills.
• Design personal learning plans and integrate lifelong learning strategies into current and future development goals.
• Assess resource allocation decisions that influence sustainability practices and drive economic, social, cultural, and environmental stewardship.
• Analyze domestic and international business opportunities within an international context.
• Plan, implement, and evaluate projects and programs, using project planning principles and tools.
• Assess the overall financial performance of an organization.
• Apply management-level decision-making and strategic planning skills.
• Evaluate strategic human resources policies, procedures, and programs related to the following areas:  staffing (recruitment, selection, retention, human capital strategy) and performance management; orientation, training and development; diversity initiatives; health and safety; disability management; finance; employment legislation, basic contract law and privacy laws.
• Research and support the development of compensation and benefit plans that assist the organization to achieve its business goals.  
• Develop mechanisms, including policies, procedures, and programs, to foster positive employee relations, to mediate disputes/grievances in unionized and non-unionized environments, to facilitate arbitration, and to negotiate collective agreements.
• Evaluate Human Resources plans to ensure alignment with organizational goals and responsiveness to current and future labour market conditions.
• Manage training and organizational development and change initiatives including workforce design, development, and employee engagement initiatives, to support organizational effectiveness.
• Establish and manage systems and processes to collect and safeguard Human Resources information.   
• Analyze and evaluate required numerical and financial data for projecting the impact of human resources plans.  
• Assess workplace health and safety practices to: ensure practices meet legislative requirements, analyze risk to the health and safety of employees, and determine appropriate preventative measures.
• Assess how and why human resources programs, policies and procedures differ among countries, and the limitations that will be experienced by human resources managers who have transnational responsibilities.

Co-operative Education
This four-year honours degree program requires completion of one mandatory co-op work term. More information about Co-operative Education can be found at www.fanshawec.ca/co-op

This program is structured for individuals with previous BIM experience who are looking to expand their knowledge in a rapidly growing sector of the AEC industry. Courses will explore current industry topics such as, BIM Implementation and Procurement, BIM Management and Workflows; BIM Integration (Clash Detection; Reality Capture) and Collaboration using BIM tools among many other relevant items. These courses will provide the student with greater insight in the world of BIM and Integrated Practice methods for the construction sector.

Learning Outcomes 

• Develop an implementation plan for Building Information Modelling (BIM) and Integrated Project Delivery (IPD) in the Architecture, Engineering, and/or Construction industries.
• Formulate strategies for leadership and personnel management, and apply team building skills in an interdisciplinary setting to develop collaborative design and construction solutions.
• Analyze BIM processes and execute appropriate BIM management techniques to facilitate Integrated Project Delivery from project conceptualization to facilities management.
• Conduct project risk analysis using BIM and IPD processes to optimize project outcomes for all stakeholders.
• Deploy BIM computer platforms to create virtual building information models and generate presentation elements.
• Integrate various suites of BIM applications into project design, construction, and facilities management to improve the transfer of information between different disciplines and during all phases of a building's life cycle.

Business - Insurance is a two-year Ontario College Diploma program. This program is designed to prepare students for positions in the property and casualty insurance industry. Students will study forms of general insurance, underwriting, claims investigation, risk analysis and contracts.  Students have the opportunity to complete nine of ten credits toward their Chartered Insurance Professional (CIP) designation issued by the Insurance Institute of Canada.  Graduates work in high-demand areas of insurance such as underwriting, claims adjusting, brokerage or agency services and risk management.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Recognize the economic and social importance of insurance.
• Demonstrate an understanding of the organization and structure of both the General and Life Insurance Companies.
• Analyze the coverage provided by the various policies currently available through insurance companies.
• Follow the proper principles and procedures used in adjusting losses and settling claims and to complete and explain the necessity of the documentation used.
• Recognize and evaluate the various factors affecting the acceptance and underwriting of any insurance risk.
• Enter and retrieve client information utilizing computer and various word processing and spread sheet packaged programs.
• Understand the underlying role of accounting as an information system for planning and controlling business operations.
• Develop an awareness of human relations in the work place and apply effective interpersonal skills.
• Understand basic economic principles and how they relate to business.
• Demonstrate an understanding of the legal system and legislation affecting business in general and the insurance industry specifically.
• Understand and apply the marketing techniques used by insurance companies, brokers and agents.
• Demonstrate effective oral and written communication skills.
• Appreciate the social, political and cultural aspects of our society.
• Appreciate the importance of business and corporate responsibility