Certificate in General Arts and Science

at Fanshawe College - London Campus Canada

This two-year professional program is designed to provide students with extensive practical understanding and knowledge to perform administrative support in a wide variety of medical environments.  The focus will be on medical terminology and transcription, medical billing, patient management, medical office procedures, medical ethics and research.  The emphasis will be on interpersonal, communication, organizational, technical, and problem-solving skills applied to enhance the effective operation of the medical environment.

Expert training in computerized medical records systems, billing systems and other office equipment technology applications will be combined with analytical and multitasking strategies to facilitate scheduling, decision making, co-ordination and task completion.  Utilizing these skills, students will be capable of overseeing a variety of medical office environments.  Researching, developing, and presenting accurate medical documentation, correspondence and reports will be emphasized.

A four-week medical office environment workplace component will provide the student with practical, hands-on experience and the opportunity to apply the theories and concepts learned in the Office Administration - Health Services program classroom.  The importance of professional ethics, privacy and confidentiality will be highlighted throughout the program.

Learning Outcomes

• Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
• Manage the scheduling, coordination and organization of administrative tasks and workflow within specific deadlines and according to set priorities.
• Coordinate the collection, analysis, distribution and response to communications in the workplace to facilitate the flow of information.
• Operate and provide support to others related to the use of office equipment and technologies.
• Evaluate, establish and administer health records management systems to ensure confidential, secure, accessible and organized electronic and paper records.
• Produce financial and client billing records for health services by compiling relevant information and using accounting software.
• Produce health documents and reports using available technologies and applying industry standards.
• Use interpersonal and client service skills to respond to the diverse needs of clients, their family members and the health care team.
• Identify and use non-invasive clinical tasks to support effective and efficient health service operations.

Fine Art Foundation is a one-year certificate program designed to give a broad base of experience and knowledge in the visual arts.  This foundation year introduces students to the fundamentals of art and design: practical skills, critical thinking and visual vocabulary.  Studies in this program include painting, drawing, video, sculpture, photography and art history.  Through studio based projects students will develop a portfolio of work in a range of media.  This program prepares students for the Advanced Diploma program in Fine Art at Fanshawe College, or advanced arts programs at other institutions, as well as prepares students who are seeking entry-level employment opportunities requiring fundamental visual arts skills.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Create two and three-dimensional projects using a wide range of materials, processes and techniques.
• Use an artistic process to develop and solve visual problems using various strategies for idea generation.
• Apply the formal elements and principals of visual language.
• Utilize a variety of presentation skills appropriate to critiques, public and private venues.
• Develop skills in presenting a personal portfolio using a variety of media through studio based projects.
• Articulate art concepts, history and the role of art in society to the general public.

The Fanshawe Customer Service Fundamentals – Insurance program will get you on the right path to employment success. Beginning with an overview of business and insurance customer service (theory and practice) with a focus on distribution systems, you'll learn everything you need to work in a customer service role in an insurance brokerage, agency or direct insurance writer's office. This program is a great first step to more qualifications and you'll walk away with diverse skills needed for the modern and dynamic business world. Available in a traditional in-class format with September admission.

There are options to transfer directly into the second year of Fanshawe's Business Insurance program and earn your diploma in just two additional semesters.

When you graduate, you'll be eligible to write your Registered Insurance Brokers of Ontario (RIBO) or OTL licensing exams, you may also be eligible to obtain your General Insurance Essentials certificates from the Insurance Institute of Canada.

The Paralegal program is designed to provide students with the specialized knowledge and skills required to work as licensed Paralegals in Ontario. It is designed for those seeking licensing in accordance with the Law Society Act and under the Law Society of Ontario to become a practicing paralegal and for those who wish to upgrade their skills and broaden their areas of knowledge and expertise in authorized areas of practice.

Provincial legislation requires Paralegals to be licensed to practice in the areas of Small Claims Court, Provincial Offences, Summary Conviction Offences and Administrative Tribunals in Ontario. This program has been accredited by the LSUC and designed in accordance with LSUC curriculum requirements and core competencies and provides training in those areas in which a Licensed Paralegal may legally practice.

There is an extensive field training component of 120 hours to provide students the opportunity to gain practical hands-on experience in a legal environment.

Learning Outcomes 
The graduate has reliably demonstrated the ability to:

• Analyze and synthesize the fundamental elements of Canadian and Provincial governments, legal systems, and court structures, including principles and laws related to permitted areas of practice and rules for procedure and evidence in each court or tribunal.
• Articulate and adhere to the general principles of law, legal ethics and business practices, specifically related to paralegal rules of practice.
• Utilize the applicable structure, process, and jurisdictional authority of courts and administrative tribunals to successfully resolve disputes and appeals within the permitted scope of paralegal practice in the legal system.
• Develop and assess strategies which adhere to established principles of ethics and codes of conduct, and enhancement of professional competence.
• Select, evaluate, and compose effective advocacy techniques, including oral and written legal presentations, using accurate legal terminology.
• Employ effective human relations, interpersonal, and intervention strategies in alternate dispute resolution to assist in resolving conflicts.
• Select appropriate and use diverse legal research tools to research, interpret, analyze, synthesize, and update cases, legislation, and legal literature, and write persuasive, accurate, legal documentation and memoranda using appropriate legal citation.
• Apply legal research findings, the legal problem solving method, and ethical and practice guidelines to analyze case studies and client scenarios.
• Develop an effective case management strategy for court, administrative tribunals, or other representation and execute it efficiently.
• Analyze and evaluate the limitations on representation for paralegals and conduct all work within areas of permitted practice.
• Utilize information technology resources and current industry computer software.
• Manage a paralegal practice and operate a small business, including client service, communication, and accounting principles, in compliance with the Paralegal Rules of Conduct, the ethical and professional responsibilities of Paralegals, and the principles of effective business management.

General Arts and Science is an open-enrollment, preparatory-studies program designed to provide opportunities for students to experience post-secondary studies in a supportive environment. Program participants are afforded the chance to develop a wide range of essential employability skills, benefit from extensive foundational Social Science and Humanities studies, upgrade their academic record, and focus on core and elective courses specific to their areas of interest. Students will also focus on professional writing and elective courses on culture, worldview, history, media and art.

Graduates of the One-Year Certificate program will be prepared to continue vocational studies at the college-level in a number of college programs. Students can also use the One-Year Certificate to apply to select Ontario universities.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Develop, through general knowledge gained in a wide range of subjects, in sight into both self and society.
• Develop flexibility and clarity of both thought and expression in order to develop communications competence to a level required by business and industry.
• Understand and utilize critical thinking processes and problem solving techniques.
• Examine and evaluate various aspects of our changing society to assist in developing a sense of personal and social responsibility as a citizen in society.
• Employ basic vocational, skills drawn from the areas of the Humanities, Social and Behavioural Sciences of Vocational Studies (Business, Technology).

This is a highly specialized, advanced program in the theory and practice of all phases of producing creative sound for film, television, gaming, web animations, live audio, video and all new media forms.  Concept building is emphasized through various means: audio production and surround sound design and mixing, field recording, ADR, Foley, live sound and game sound techniques. Students are engaged in individual and collaborative projects involving practical and process oriented instruction, working with other graduate certificate programs and departments within the College, as well as independent lab time.

Industry linkages and competitive portfolios are built based on high level team building skills and intensive problem solving. This specialization prepares students well for career opportunities within the audio production and post-production industry.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Practice leadership in all areas of pre-production, production, and post-production in the audio industry.
• Initiate and maintain professional working relationships with clients and related program professionals within the College and/or community.
• Develop and generalize industry-specific advanced technical and problem-solving skills.
• Plan audio sound design through project management, scope of project and vision for pre-production, production and post-production.
• Manage multiple audio and video projects of various types simultaneously while assuming different roles.
• Produce market-ready materials with focus on audio for picture, live production and broadcast including mixing, editing, capture, script-writing, casting and budgeting.
• Create a business plan for entrepreneurial, freelance and corporate work in the fast-paced audio-post production field.

Business - Marketing (Co-op) is a two-year Ontario College Diploma program with a co-operative education component. This program provides students with a strong foundation to gain entry to a variety of marketing career paths. Courses cover topics such as customer analysis, segmentation, and targeting; integrated marketing communications; pricing and distribution strategies; and product and service development and management. Hands-on activities include market research studies, advertising campaigns, sales and business plans - many of these activities involving live clients from industry. Students learn to use current software programs, including presentation, spreadsheet, graphic design and publishing applications. Graduates receive full credit toward a credential with the Canadian Institute of Marketing and earn credits towards the Certified Sales Professional designation offered by the Canadian Professional Sales Association. Graduates who meet admission requirements are eligible for transfer to the Business Administration - Marketing Advanced Diploma program.

Other Information

• The Business - Marketing (Co-op) program shares a common first level with all business diploma programs in the Lawrence Kinlin School of Business which allows for program transfer, with no loss of credit, after Level 1.
• Graduates of the two-year Business - Marketing (Co-op) Ontario College Diploma program may apply for program transfer to the Business Administration - Marketing Ontario College Advanced Diploma program or the Honours Bachelor of Commerce (Digital Marketing) Degree program. Application for Program Transfer" forms are available from the Office of the Registrar, Room E1012.  
• All program levels are offered in the fall and winter terms to allow students to make continuous progression to meet personal or co-op education needs. Levels 1, 2 and 3 run in the summer term.
• Students entering Level 1 of the program in January are expected to proceed into Level 2 of the program in the summer term. Students entering Level 1 of the program in February or May will proceed to Level 2 of the program in September.
• Graduates may be eligible for admission to the following Graduate Certificate programs in the Lawrence Kinlin School of Business: Agri-Business Management, Human Resources Management, International Business Management, Logistics and Supply Chain Management, Marketing Management, Operations Management, Professional Financial Services, or Project Management. Graduate Certificate programs deliver a specialized professional curriculum in two four-month levels.
• This program is eligible for consideration of college to college transfer of credits under the Ontario Provincial ONCAT agreement.

Co-operative Education
In order to be eligible for co-op, students must maintain a 2.5 GPA and be academically complete at the commencement of their co-op work term.

This is a two-year Co-operative Education program.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about co-operative education can be found at www.fanshawec.ca/co-op.

Applicants seeking a non Co-op Endorsed Diploma should apply to the Business - Marketing program, Program Code BMK1.

Baking and Pastry Arts Management is a one-of-a-kind program that will prepare students for a career in baking and pastry arts, by combining baking with the fundamentals of cooking skills in order to meet the needs of todays employers and customers.

This two-year diploma program also assists students in developing skills to operate a successful business through the study of key theories in small business planning, management, marketing and sales. Graduates from this program will be able to seek a variety of different employment opportunities as a member of a culinary team in: restaurants, hotels, cruise lines, catering companies, bakeries and pastry shops. The hospitality industry is experiencing rapid growth and employers will benefit from qualified workers who exhibit characteristics learned in our Baking and Pastry Arts Management program.

There is no more valued, in-demand or dynamic career these days than one in IT. If you've got a passion for coding and computers, and you're ready to develop the skills to land your dream job, Fanshawe's Computer Programmer Analyst program is the right fit for you.

You'll begin your journey by focusing on fundamental IT topics. As you progress through the program, you'll develop the in-depth and specialized computer knowledge employers are looking for. 

What you learn from our IT courses

• Object-oriented development in both Windows and Linux-based client/server systems;
• Software development;
• Client/server web development (both .NET and J2EE);
• Database development (MSSQL and Oracle) and;
• Code level graphics, animation and simulation with C++ and DirectX.

Co-operative Education
This three-year program has three co-op work terms.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about Co-operative Education can be found at www.fanshawec.ca/co-op.

The Photography program provides training for students in the professional aspects of the photography industry. Digital SLR instruction will prepare the student for work in photojournalism, architectural, advertising, fashion, product, industrial, public relations, portrait, and wedding photography. Students will be introduced to the fundamentals of video and audio capture using DSLR cameras. Production work includes instruction in black and white and colour using digital printing systems. This program integrates the use of high-end laptops, digital imaging and video editing software in the curriculum.

Learning Outcomes:
The graduate has reliably demonstrated the ability to

• Select and use appropriate photographic equipment and techniques to capture quality images of a variety of subjects, in studio and on location.
• Use post-production techniques to edit and finish images in formats that meet industry standards and the needs of the client.
• Create lighting schemes using appropriate techniques, equipment and accessories to produce quality images that meet the needs of the client.
• Employ design elements and principles to plan and create visually sound images.
• Complete all work in a professional and ethical manner and in accordance with legal requirements applicable to the photography industry.
• Develop strategies to maintain currency with evolving photography trends, issues, technologies and industry practices to enhance work performance and guide professional development.
• Select and use digital asset management tools and strategies to catalogue, store, back up, retrieve and archive images and prints.
• Use business planning and administrative skills to support and maintain a photography business.
• Use a variety of marketing tools and strategies that effectively promote photographic products and services.
• Develop and present a professional portfolio that illustrates one's creative approach and image conception, capture, editing and production skills