Graduate Certificate in Digital Communication Management

at Fanshawe College - London Campus Canada

Business - Logistics and Supply Chain Management (Co-op) is a two-year Ontario College Diploma program with a co-operative education component. The curriculum covers theory and application of supply chain management in private and public sector environments. Specifically, courses address material sourcing, transportation methods, inventory, retail management, negotiation skills and analytical techniques. Students also enhance their computer skills and their business communication skills. The program aligns to the curriculum of various professional associations in supply chain management. Graduates, equipped with the skills required to improve an organization's profitability and operations, are in high demand in both the private and public sector.

Learning Outcomes

• The graduate has reliably demonstrated the ability to
  • Apply knowledge of the functional components of logistics to the interrelationships in the integrated supply chain.
  • Employ a working knowledge of operations processes and systems required in manufacturing, distribution, and services.
  • Contribute to plans and schedules, at various levels in an organization.
  • Apply the basics of purchasing and supplier management to current best practices.
  • Apply best practices for inventory planning and control throughout the integrated system.
  • Utilize information technology to support logistics management functions.
  • Evaluate and select warehousing and transportation options and recommend appropriate solutions for business requirements.
  • Participate in the planning, implementation, and evaluation of projects.
  • Conduct business in the international marketplace.
  • Conduct business in compliance with relevant national and international law, legislation, regulations, safety requirements, and professional standards.
  • Communicate effectively, orally and in writing, as required in a business culture.
  • Apply problem-solving and critical-thinking skills as required in logistics management.
  • Use effective human relations, interpersonal, and team skills in an organizational environment.
  • Develop strategies for ongoing professional development to maintain and increase competence.
  • Apply basic knowledge of the interrelationships among the functional areas of business in logistics management.

Co-operative Education

• In order to be eligible for co-op, students must maintain a 2.5 GPA and be academically complete at the commencement of their co-op work term.
• This is a two-year co-operative education program.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about co-operative education can be found at www.fanshawec.ca/co-op.

This program is a four-year, eight level honours program with four months of mandatory co-op experience. This program will ready graduates for jobs in growth areas of Applied Biotechnology such as pharmaceuticals, nutraceuticals, agriculture, bioremediation, the fermentation industry, research and development to name a few. Students will study molecular biology, physical, organic and instrumental chemistry, applied biotechnology, microbiology, virology, toxicology; and related societal, economic, ethical, legal, and environmental issues. Graduates will be skilled in the handling of microbial, plant, and animal genetic material and macromolecule analysis, small animal handling, experimental design, statistical data analysis, and bioinformatics. Throughout the program, students will apply this knowledge to regulatory affairs, quality assurance, bioethics, and biohazard management while developing interpersonal and communication expertise, and the skills necessary for life long learning.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Perform all laboratory tasks according to accepted laboratory practices.
• Demonstrate theoretical and practical skills in molecular biology.
• Assist in the design of good experimental and laboratory management practices and procedures.
• Obtain a sound practical background in the interdisciplinary subjects that are the basis of Biotechnology.
• Perform all duties in a manner that adheres to the principles of good data management.
• Conduct all functions with a full understanding of and in adherence to relevant regulatory and ethical issues and requirements.
• Apply procedures of bio-processing in both laboratory and industrial settings.
• Apply strong interpersonal, analytical, and communication skills to course teamwork, assignments, and case situations.
• Understand, value and respect the diverse social, political, cultural, and ethical context in which he or she will live and work.
• Develop plans for lifelong learning that include strategies for ensuring professional and technological currency.

Landscape Design is a three-year co-operative program of study providing training in the design of many types of landscape areas, with emphasis on residential landscape design as well as experience with commercial and institutional sites. A variety of skills in areas such as drafting, computer-aided design, three dimensional modeling, design illustration and visualization are combined with the knowledge of design theory, plant and hard materials, landscape construction and new technologies to provide students with the skills necessary to source employment in the expanding field of landscape design.

Qualifying graduates of the Landscape Design program, have the option to receive advanced standing into a related Honours Bachelor's Degree in the Environmental Design and Planning program at Fanshawe College as well as the Landscape Architecture program at the University of Guelph where they may continue their studies.

Co-operative Education:-
This is a three-year program with co-op work terms.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about Co-operative Education can be found at www.fanshawec.ca/co-op.

Learning Outcomes:-
The graduate has reliably demonstrated the ability to

• Craft landscape designs that successfully integrate people into outdoor environments.
• Apply principles of site engineering to complete a landscape design.
• Use the computer as a tool to communicate all aspects of the landscape design process.
• Utilize appropriate communication tools to convey design ideas.
• Recognize the importance of landscape maintenance and management in design.
• Prepare accurate quantity and cost estimates for a project.
• Plan, execute, and conclude a wide range of landscape projects.
• Identify environmental effects of projects and take appropriate steps to avoid environmental damage and promote healthy ecosystems.
• Act in a professional manner, maintain professional relationships, and communicate effectively with clients, co-workers, supervisors, and others.
• Develop strategies for ongoing personal and professional development to enhance work performance and career opportunities and to keep pace with industry changes.

The Customer Relationship Marketing and Sales Management program responds to the growing need within business for a skill set that places the customer at the centre of business decisions. This skill is critical since marketing and sales success depends on attracting new customers while retaining and strengthening relationships with current customers.  

This one-year post-graduate certificate program provides students with a foundation in marketing and sales, with a focus on the examination and application of Customer Relationship Management (CRM) and Customer Experience (CX) best practices, strategies, tactics, tools, and techniques. Students will have an opportunity to apply industry standard business and marketing analytics and use CRM platforms to enhance the marketing and sales process.  Student will also learn strategies and tactics for account development in the field of sales and sales management.

The Aviation Technology - Aircraft Maintenance and Avionics Advanced Diploma is a Transport Canada approved program (TC-2018-02-4248) that provides students with the knowledge and skills required to start a career in aircraft maintenance and/or aircraft avionics maintenance. This program will cover all aspects of aircraft maintenance including systems used in general aviation, corporate, and charter transport category aircraft as well as helicopters. The program will also include avionics training for service, repair, and maintenance of aircraft electrical and electronic systems such as communication, navigation, and data systems.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Service, test, troubleshoot and repair aircraft and systems on large or small, fixed or rotary wing aircraft in accordance with manufacturers' specified instructions, accepted aviation techniques/practices and the requirements of the Canadian aviation regulations.
• Evaluate fixed wing and rotary aircraft structures and complete maintenance, assembly, fabrication, and structural repair work on large and small aircrafts in accordance with technical manuals, standard practices, and standards of performance and safety.
• Perform scheduled and unscheduled inspections on aircraft structural, operational, environmental, communication, navigation, surveillance, and flight guidance systems to ensure they are in proper working order and meet standards of performance and safety.
• Remove, install, and configure airframe and avionics parts, components, and line replaceable units as part of unscheduled maintenance and out-of-phase tasks.
• Remove, install, and configure the aircraft power plant and accessories on both turbine and piston engines.
• Remove, install, configure, test, and evaluate function and operation of instrument, communication, navigation, surveillance, and flight guidance systems.
• Diagnose malfunctions and defects in aircraft systems, avionics systems, and related components using technical manuals, drawings, wiring diagrams, engineering orders, and standards of performance and safety.
• Evaluate component wear and fatigue using appropriate measuring devices to determine necessary repair or replacement tasks in order to maintain the aircraft's airworthiness and safety.
• Complete airworthiness directives, manufacturers' service bulletin, and engineering modification tasks on aircraft systems, avionics systems, and structures.
• Dismantle and reassemble airframes, aircraft engines, and electrical and electronic systems for repair and overhaul.
• Interpret written instructions, schematics, manufacturers' specifications, technical drawings, manuals, and computer-based information while performing routine and unscheduled tasks.
• Maintain detailed inspection, repair, maintenance, and certification records and reports to meet industry regulations and logbook requirements.
• Perform all work in accordance with health and safety regulations, manufacturers' specifications, and Transport Canada guidelines.
• Evaluate, modify and implement quality control and quality assurance procedures to meet organizational standards and requirements.

The Recreation and Leisure Services program is committed to developing the leadership skills of each of its students to support the achievement of recreation and leisure outcomes for individuals, groups and communities. Through concentrated academic and field work over the two years, students acquire the knowledge, skills and competencies to promote community development and involvement and to plan and implement special events and programs in a variety of recreation fields. This is practised in settings which emphasize planning, implementation and evaluation that can respond to the multi-dimensional needs of all members of the community. The students will be able to develop benefits based programming that addresses recreation as an essential service; one that can effectively respond to a variety of individual or community needs.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Create, plan, implement, and evaluate recreation and leisure programs and special events which respond to identified needs and maximize the delivery of the benefits of recreation.
• Apply the principles of marketing to the promotion of the benefits of recreation and leisure programs, special events, services, and facilities.
• Generate revenue for recreation and leisure programs, special events, services, and facilities by applying sound business principles.
• Contribute to strategies for effectively managing the performance and development of staff and volunteers in recreation and leisure settings.
• Apply administration skills to recreation and leisure settings.
• Contribute to the safe and effective management of recreation venues.
• Design and implement appropriate research and planning strategies.
• Educate others regarding the value and benefits of recreation, leisure, and lifestyle enhancement.
• Apply community development strategies for advocating and facilitating the personal, social, economic, and environmental benefits of recreation.
• Apply principles of lifespan growth and development to individuals and groups in recreation and leisure settings.
• Apply the concept of inclusion to the design and delivery of recreation and leisure programs, special events, services, and facilities.
• Develop plans for ongoing personal and professional growth and development.

The Fitness and Health Promotion program prepares graduates to perform the roles and responsibilities of a fitness consultant and personal trainer. Fanshawe College’s Fitness and Health Promotion Faculty team consists of highly educated industry specialists, with both knowledge and experience in exercise program design, exercise prescription, fitness and health assessment, behaviour change, fitness marketing and sales, business ownership, sports and universal nutrition, as well as individual and population-based health promotion.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Conduct assessments of fitness, well-being, and lifestyle for clients and effectively communicate assessment results.
• Prescribe appropriate physical activity, fitness, active living, and lifestyle programs to enhance health, fitness, and well-being of clients.
• Utilize appropriate interviewing and counselling skills to promote or enhance health, fitness, active living, and well-being of clients.
• Collaborate with individuals in the selection and adoption of strategies that will enable them to take control of and improve their health, fitness, and wellbeing.
• Develop, implement, and evaluate activities, programs, and events which respond to identified needs and interests of clients* and maximize the benefits of health, fitness, and well-being.
• Train individuals and instruct groups in exercise and physical activities.
• Contribute to community health promotion strategies.
• Assist in the development of business plans for health and fitness programs, activities, and facilities.
• Implement strategies and plans for ongoing personal and professional growth and development.
• Develop and implement risk management strategies for health and fitness programs, activities, and facilities.
• Interact effectively with clients, staff, and volunteers in health and fitness programs, activities, and facilities.

This three-year co-operative program provides training in both the municipal and structural areas. The design of steel frame and reinforced concrete buildings is studied in the structural courses. Training is provided in materials testing and computer-aided drafting. Municipal topics include the design and construction of water distribution systems, storm, and sanitary sewerage networks, storm water management and highways. Theories for the treatment of water, sewage, and solid wastes are analyzed. Survey courses provide training in the use of high-tech survey equipment and techniques of plane surveying, as related to the Civil Engineering profession. Applied research activities by Professors expose students to real life engineering practices, challenges and solutions.

The program introduces the student to principles of design, planning sustainable construction, contemporary building methods,  structural and environmental engineering related to architectural construction. Individual and team projects involved with residential, industrial, commercial and institutional buildings, assist in the development of knowledge and skills required for careers in the architectural field. This co-operative education program consists of six academic terms and four work terms over a 3.3 to 3.7 year period.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Communicate with clients, contractors, other building professionals, and approval authorities.
• Prepare, read, interpret, and revise drawings, and other graphical representations used in building projects.
• Obtain, analyze, prepare, and revise specifications* and other project documents used in design* and construction.
• Prepare estimates of time, costs, and quantity, and participate in the tendering process.
• Solve technical problems related to building projects through the application of principles of building science* and mathematics.
• Collaborate with and coordinate information from structural, mechanical, and electrical building systems professionals.
• Contribute to the design* of architectural projects.
• Contribute to the analysis, planning, and preparation of site planning documents.
• Comply with the legal and ethical requirements of an architectural technologist in the practice of building design* and construction.
• Assess buildings and their interiors, and make recommendations for their repurposing and renovation.
• Ensure personal safety and contribute to the safety of others in the workplace.
• Participate in sustainable design* and building practices.
• Use and evaluate current and emerging technology to support building projects.
• Assist in the planning, scheduling, and monitoring of building projects.
• Apply business principles to design* and building practices.

Co-operative Education
This three-year program has four co-op work terms (minimum of three required).  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about Co-operative Education can be found at www.fanshawec.ca/co-op.

This is a highly specialized, advanced program in the theory and practice of all phases of producing creative sound for film, television, gaming, web animations, live audio, video and all new media forms.  Concept building is emphasized through various means: audio production and surround sound design and mixing, field recording, ADR, Foley, live sound and game sound techniques. Students are engaged in individual and collaborative projects involving practical and process oriented instruction, working with other graduate certificate programs and departments within the College, as well as independent lab time.

Industry linkages and competitive portfolios are built based on high level team building skills and intensive problem solving. This specialization prepares students well for career opportunities within the audio production and post-production industry.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Practice leadership in all areas of pre-production, production, and post-production in the audio industry.
• Initiate and maintain professional working relationships with clients and related program professionals within the College and/or community.
• Develop and generalize industry-specific advanced technical and problem-solving skills.
• Plan audio sound design through project management, scope of project and vision for pre-production, production and post-production.
• Manage multiple audio and video projects of various types simultaneously while assuming different roles.
• Produce market-ready materials with focus on audio for picture, live production and broadcast including mixing, editing, capture, script-writing, casting and budgeting.
• Create a business plan for entrepreneurial, freelance and corporate work in the fast-paced audio-post production field.