Advanced Diploma in Business Administration - Human Resources Management

at Fleming College - Sutherland Campus (Peterborough) Canada

The Customs Border Services program will prepare you for a career on the front line of global trade and law enforcement.

PROGRAM HIGHLIGHTS
New technologies and responsibilities are at the forefront of current customs and border services activities and procedures. The scope of border operations continues to expand as our economy becomes increasingly tied to the global marketplace. As cross border trade exceeds well over one billion dollars a day, our "smart border" needs to efficiently manage the flow of legitimate trade and travellers as we move toward an environment in which the exchange and use of electronic data between countries, and within Canada, becomes a permanent reality. The result is the continued growth of challenging new career opportunities in both the public and private sectors.

The Canada Border Services Agency (CBSA) uses its front line law enforcement employees, Border Services Officers (BSOs), to fulfill its roles and responsibilities. The BSOs are trained to function as both a Customs and an Immigration official, depending upon the needs of the port of entry where they are employed. As Canada’s first line of defence, they are also trained and equipped to protect themselves and to ensure our overall safety and well-being.

The Customs Border Services program provides experiential, hands-on learning with real life enforcement tools such as a baggage x-ray machine, travellers’ baggage and a practice automobile, to help prepare you for common enforcement-related activities in the field with the CBSA. This training is also beneficial for the non-enforcement jobs found in the brokerage, consulting, transportation and private (import/export) industries. Throughout this program you will:

Learn the role and legislative jurisdiction of Customs, Immigration and Canadian Food Inspection (Border Services), including enforcement techniques and procedures.
Review Customs legislation, procedures and documentation, and Immigration legislation
Gain an appreciation for global diversity through additional study of the legislation and regulations relating to other government departments.
Develop the computer, communications, dispute resolution and critical thinking skills that today's employers are demanding both in the private and public sectors of Border Services in Canada.
At the conclusion of your regular courses and curriculum within the program, you will participate in a mandatory field placement (co-op) in a private industry/business, customs brokerage or public agency to gain valuable work experience that often results in an offer of employment if you meet their standards.

WHY CHOOSE FLEMING
Fleming College's Customs program has the most customs-specific curriculum offered in Canada. Our graduates are known for their in-depth knowledge of customs laws and regulations, enforcement, and interviewing techniques. They have been trained in the latest technologies, enforcement strategies and industry techniques that have made the administration of Customs in Canada a model for many emerging nations. With four semesters of training, Fleming's Customs Border Services program is thorough. You'll benefit from the program's comprehensive approach to your education, from our faculty expertise and from our strong partnerships with placement agencies. Businesses report that students from the Fleming College program are better prepared than those from shorter or similar programs elsewhere.

WORK EXPERIENCE
The Customs Border Services program’s field placement is five consecutive weeks in length; enough time to really get into the work you'll experience in your career. Set at the end of your program, this is a wonderful opportunity to put all of your hard work and studies to use and it’s a great time to make contacts for future employment.

Emergency Management and Business Continuity Professionals plan for, respond, and work to manage natural, technological and human-caused disasters. Acquire the knowledge, skills, and practical hands-on training to promote resilience and ensure enterprises and communities continue to function, recover and thrive.

PROGRAM HIGHLIGHTS
This new program is the only one of its kind in Ontario. Our unique three-semester Emergency Management and Business Continuity program is ideally suited for working professionals and those who are interested in pursuing a new career in this dynamic and growing field. The program’s flexible delivery model, online and on-campus delivery, means you can continue to work while pursuing advanced training. You’ll attend in-class intensive weekend sessions three times each semester, while the balance of course work is completed online. You will also put your skills to the test in a culminating applied project where you will develop and facilitate an emergency response or business continuity plan for a public or private organization.

Emergency Management and Business Continuity professionals are trained to prepare for loss of critical business functions. This can result from cyber-attack, data breaches, supply chain disruption, security incidents or natural disasters such as wildfires, flooding, pandemics, hazardous chemical spills, and other disasters that endanger the health, survivability of public and private organizations.

This program provides you with an historical context while instilling a solid understanding of governance, legislation and best practices. You will acquire the essential tools to prepare entities for the realities of business disruption and threats to community safety; along with plans for a smooth and timely recovery of affected services.

Our highly qualified faculty, a network of working professionals, and industry experience will provide you with the specialized training and support to be successful in the changing landscape of Emergency Management and Business Continuity. Graduate in under one year with the hands-on skills and certifications to advance your career or stand out in today’s competitive job market.

Entry-level Business Continuity Analysts’ salaries typically start around $60k; with experience and additional certifications, professionals working in the industry command six-figure salaries.

WHY CHOOSE FLEMING?

• Faculty members are experts in the field, bringing leading strategies and concepts to the classroom, and helping students to excel within the industry, whether they are new to Emergency Management and Business Continuity, or career professionals who are expanding their skills and abilities
• Unique emphasis on the Business Continuity aspect of training to prepare you for employment in this specific sector of the industry. Employers in diverse sectors are seeking graduates who have emergency management and business continuity knowledge/certification
• Practical, hands-on learning—students apply the knowledge acquired both in-class and in real-world applied settings
• Work with clients from municipalities, private sector industries, or non-government agencies on a complex, multi-faceted project to deliver an integrated emergency management and business continuity response plan
• Flexible delivery means you can continue to work while you acquire training to advance or launch your new career

The Carpentry and Renovation Technician program is primarily designed to prepare you for a career in the renovation and construction field.

PROGRAM HIGHLIGHTS
Gain a solid understanding of the various technical elements of home renovation along with the business skills necessary to succeed in the industry. Topics include:

• Restorative practices, residential carpentry practices
• Plans and specification, project management
• Mechanical trades used for renovations, health and safety
• Estimating and layouts, sustainable building design, drafting
• Entrepreneurial skills for the trades
• Custom millwork, stair construction
• Basic wiring, and plumbing, drywall installation and finishing
• Project management

The aim of the Carpentry and Renovation Technician program is to prepare entry-level carpenters, including construction labourers who can function in a wide array of construction projects using sustainable practices. The emphasis is on hands-on experience, including a service learning experience in the community assisting a not-for-profit organization.

This program has been designed to include four semesters with progressive opportunities to earn carpentry apprenticeship levels:

• After successfully completing semester two you will have earned the Carpentry Techniques Ontario College Certificate and have an opportunity to challenge level one for General Carpentry apprenticeship
• By completing two more semesters, you can earn an Ontario College Diploma in Carpentry and Renovation Technician, and can challenge level two for General Carpentry apprenticeship

Social Service Workers build and maintain relationships with individuals, families, groups, organizations, and communities; recognize and respond to individual, group, organizational and community injustices and inequalities; and provide direct services and/or a bridging to resources to improve the quality of peoples’ lives at the personal, cultural, and system levels. Social Service Workers provide these services in a range of residential and community settings while working with other professionals such as child and youth workers, addiction counsellors, teachers, social workers, psychologists, psychiatrists, nurses, and doctors.

The program is four semesters in length with classroom-based courses in the first three semesters and a block placement in the final semester. Applied learning activities are infused into our classroom-based courses such as:

• Practicing interviewing and group facilitation skills for the purposes of engagement, assessment, goal planning and social support with individuals, groups, organizations, and communities;
• Working in teams to plan on and off-campus events, fundraising campaigns, educational awareness days, and promotion of social change;
• Conducting research to challenge forms of oppression as well as to design/develop/improve social service programs; and
• Participating in self-care strategies for personal and professional well-being.

Building on the above knowledge and skills gained, a full-time placement in the fourth and final semester of the program provides a range of practice opportunities in a work setting (agency and location to be determined in consultation with the student, faculty, and available agency sites).

WHY CHOOSE FLEMING
Fleming College's Social Service Worker program is well-known within the Peterborough, City of Kawartha Lakes, Northumberland, and Haliburton counties and has established strong relationships with social service agencies in these specific locations. This is good choice for local people as well as for those that want to take advantage of smaller classes and more individually focussed learning.

The program's flexible delivery structure features entry points in the fall, winter, and spring with all four intakes running every semester. This meets the needs of diverse student groups including:

• Students who require or wish a reduced course load
• Students who want to complete the program faster can attend four continuous semesters and graduate in sixteen months
• Winter intake, first semester students take second semester in the spring, third semester in the fall, and fourth semester in the winter. Spring first semester intake takes semester two in the fall, the third semester in the winter, and the fourth semester in the spring. Students starting in September complete the second semester in the Winter, the third semester in the Fall, and the forth semester in the Winter and take the summer semester off.
• Individuals receiving funding that is dependent on attending classes continuously without semester breaks would start in the Winter or Spring semesters.

WORK EXPERIENCE
The fourth and final semester integrates learning in the form of a full-time placement and takes place in a work setting matching your learning needs and choice of location with consultation between the student, faculty, and available agency sites. Please be aware that 30 hours of volunteer service within an agency is required between entry into the SSW program and prior to entry into the fourth semester for placement and students must have successfully completed all first, second, and third semester courses prior to entry into fourth semester.

Specific agencies may have requirements such as proof of a current Emergency First Aid certification, CPR certification (Level C), a university degree, or additional immunizations. Also, some agencies may have required in-service training that the student must take prior to placement.

As a Cultural Heritage Conservation and Management specialist, you will learn a wide range of techniques to save the fragile reminders and markers of the past - preserved for future generations to learn from and enjoy.

Program Highlights
The fundamental role of the conservation professional is to preserve and conserve, as appropriate, cultural property for present and future generations. We have a lot to learn from the experiences and events of people who have gone before us. However, we can't learn much from the past if we don't have records of it. Imagine how much history is lost to us when an ancient artifact is destroyed by perfectly well-meaning people who want to save it.

This two-year Ontario College graduate certificate is an intensive, fast-paced learning experience that you will undertake in four consecutive semesters. You'll start your classes in September and spend your first three semesters, during the fall, winter and summer, at the college. Following your introduction to the field of conservation, you will gain valuable, applied and skills-based experience in the care and handling of most common museum materials, including ceramics, glass, stone, metals, wooden objects, leather and proteinaceous materials, textiles, works of art on paper, books, archival materials, photographs and modern materials. Updated curriculum reflects a focus on hands-on skills, experienced based learning, practical applications, beyond best practices and professional standards rooted in ethical applications. Once you've learned the theory and practical skills, you'll treat museum artifacts from local, regional, and national sites. Complementary courses, workshops, assignments, and community-based projects will offer off campus opportunities to practice conservation methods. A full-time, unpaid, curriculum-based internship in your final semester (September to December) provides an invaluable learning and work experience.

Why Choose Fleming
Fleming College's Cultural Heritage Conservation Management program is the only college-level postgraduate training in cultural heritage conservation in Canada. It is widely recognized as providing the optimum synthesis of art and science; graduates are appreciated for their professional ethics and standards, knowledge of sustainable preservation practices, and hands-on experience in the field.

Work Experience
There are many opportunities to get practical experience both at the college and off-campus. In your fourth semester, you will take on a challenging, full-time, unpaid curriculum-based internship at an approved site. Students should be prepared to relocate for the internship, to pay full tuition fees, and be self-supporting during this semester. You will negotiate your own internship with faculty assistance and some students have participated in internships abroad. The internship is an unpaid study experience.Students are responsible for negotiating additional paperwork and funding requirements for international internships including visas, travel and insurance. Every reasonable attempt will be made to fit students to appropriate sites. Students in this program have participated in internships at the following sites:

• Parks Canada - Conservation Laboratories
• Canadian Museum of History
• Peterborough Museum & Archives
• Bata Shoe Museum
• Royal British Columbia Museum
• Royal Alberta Museum
• Historic Royal Palaces

The Office Administration- Executive diploma is a fast-track program that can be completed in one calendar year (3 semesters). With the advanced administration and technology skills, along with professional networking connections acquired in the program, you’ll be prepared for a wide range of careers.

Program Highlights

• Are you looking for a new career with great job prospects and opportunities for advancement? If you enjoy working with people and technology in a fast-paced work environment, this program could be an excellent option for you.
• Training in simulated office settings, extensive hands-on practice, and a culminating work placement in a professional office environment ensure that when you graduate, you are job-ready.
• This diploma program is designed to give you comprehensive office skills essential for work in the field of office administration. Additional specialized training covers communications, document production, office procedures, accounting, event management, desktop publishing, and advanced training in spreadsheets and databases. Essential skills in customer service, interpersonal communication, managing diversity, problem-solving and time management are also emphasized in the program.

The Fleming College Health Information Management (HIM) program is one of only three Canadian Health Information Management Association (CHIMA) recognized college programs available in Ontario.

Program Highlights
In this challenging two-year diploma program, students will learn to use computer technologies to capture and analyze data, and to create health information for healthcare delivery use, financial and management planning. Health records are the primary source of information used by hospitals and health care facilities to code services for reimbursement purposes. This information is also needed by public health officials to indicate disease patterns and trends, and by medical researchers for analysis, comparison and decision support.

Health service careers are among the fastest growing occupations in the economy. In the healthcare field, this really is the information age. There's a whole new growth market for the skills and training of health information management and health records professionals. An aging population and increasing health care needs, combined with the focus on accountability, efficiency and effectiveness of health care services delivery, has led to a skills shortage. You will graduate equipped with very marketable skills in the health information management sector. Some of those skills will include expertise in the following areas:

• Data quality
• Data collection and coding
• Record /systems management
• Privacy, confidentiality and security of health information
• Transitioning to the electronic health record

This program is recognized by the Canadian Health Information Management Association (CHIMA). Graduates are eligible to write the National Certification Examination of the Canadian College of Health Information Management.

WHY CHOOSE FLEMING
Fleming College has a reputation as a leader in technology-based learning. The HIM program at Fleming follows this trend with a vision of "Inspiring innovative students to become innovative leaders in HIM through applied learning." One of our mission statements is to "Espouse the state of the art in Health Information Management." We demonstrate this through our brand-new, fully-computerized lab with over 500 anonymized patient records and scanning equipment, to provide students with practical application knowledge that supports the move in healthcare to electronic health records (EHRs). A real-world populated database of patient information allows the learner to run realistic reports to support the needs of users for decision-making purposes.

Through its previous successful practicums, the HIM program has developed excellent relationships with numerous healthcare facilities throughout the region and beyond, resulting in good practicum and employment opportunities for graduates.

WORK EXPERIENCE
The program includes a strong practical component. Students will participate in two work placement experiences, a total of eight weeks in all. Students spend two weeks in a workplace setting in semester two, and four weeks in a workplace setting in semester four. Practicum components will not necessarily be in the immediate Peterborough area. Practicum agencies may require proof of immunization and a criminal records check (vulnerable sector).

Occupational Therapist Assistants and Physiotherapist Assistants work with registered occupational therapists and physiotherapists to enable clients to cope with their limitations in movement, daily function, activity and/or occupational performance, whether temporary or permanent.

With ever-increasing numbers of aging people requiring assistance to continue a full life, the need has never been greater for occupational therapists(OTs), physiotherapists (PTs) and their assistants. While a great deal of work these days is with seniors, there's also much to be done with those recovering from surgery, health conditions such as cancer or stroke, and chronic conditions such as arthritis. You can help people get back into their lives - as an Occupational Therapist Assistant and Physiotherapist Assistant.

As an OTA and PTA, you'll help awaken people's physical potential - and learn more about yourself in the process. Throughout the deliberately broad-based four-semester program, you'll learn how to assist clients to achieve their health goals.

Work Experience
Field experience is an integral aspect of the OTA & PTA program and is highly valued by students as they welcome the opportunity to integrate in-class studies with hands-on experience. Students are assigned to a variety of clinical settings throughout second, third and fourth semester. Students, with the assistance of a faculty member, arrange their final eight week culminating clinical experience. Fleming staff is committed to meeting national accreditation standards by ensuring that students accumulate a minimum of 500 clinical hours, with no less than 30% (150) of these hours being in each discipline.

This pathway program is designed to prepare you for admission to college programs in health sciences, biological or chemical sciences, while you learn about possible careers in these fields. The program provides the knowledge and skills in communication, mathematics, human anatomy, biology and chemistry needed to be successful in related college programs. Upon successful completion of this two-semester program, you will be eligible for admission to college programs such as:

• Paramedic
• Practical Nursing
• Pharmacy Technician
• Health Information Management
• Occupational Therapist Assistant and Physiotherapist Assistant

Fleming College has reserved space in the above-noted programs for qualified graduates of this program. For consideration in this category, graduates must have achieved an average of 70% or higher over the duration of the Pre-Health Sciences Pathway program. If there are more applications from graduates with 70% or higher than reserved seats available, a selection process based on an average of overall marks will take place.

While taking the Pathway to Certificates and Diplomas program you will explore program options. If you find that a career in health sciences is not as appealing as you had thought, you may consider other Fleming programs. Fleming College has also reserved space in the following programs for qualified graduates of the Pre-Health Sciences Pathway to Certificates and Diplomas:

• Fitness and Health Promotion
• Mental Health And Addiction Worker
• Pre-Service Firefighter Education and Training
• Social Service Worker

Throughout the Pre-Health Sciences program, you will learn in a supportive environment and gain hands-on experience in our chemistry and biology labs. Our health curriculum is integrated, and you will also take college-level courses to help you become a competent communicator and problem solver, with the critical analytical, creative and logical thinking skills needed in the workplace. In addition, you can earn from two to four credits towards your subsequent college diploma, depending upon your program choice.

The fast-growing Recreation and Leisure industry offers rewarding, challenging careers, providing recreation programs and special events to people of all ages, in a variety of unique and exciting settings.

Program Highlights
Our graduates are working across the country and around the world, at Rimrock Resort, Banff Springs Resort, Carnival Cruise Lines, Killary Outdoor Centre, Ireland, and Surf School in New Zealand.
Many of our graduates also transfer to Brock University with significant credit towards a degree in Recreation and Leisure Studies.

Organizations that have hired our grads include:

• Boys and Girls clubs in Lindsay and in London, Ontario
• City of Ottawa Recreation Department
• City of Peterborough Recreation Division
• Peterborough Sport and Wellness Centre
• City of Kawartha Lakes
• Queen Street Mental Health Centre, Toronto
• Seneca College Outdoor Recreation Program
• Numerous hospitals and seniors' residences throughout Ontario.

Being well-prepared for a range of recreation careers means hands-on training is essential. You will become skilled in how to be a leader, how to manage and develop recreation programs, do marketing, manage human resources, plan and conduct research, special event management and facilities operations. Besides these managerial skills, you'll need to be able to work at the grassroots level to bring appropriate recreational and leisure programming to the community. Training in community development, leisure and lifestyle enhancement, and inclusive recreation are important aspects of your program. To top off your studies in the "how" and "why" of recreation and leisure services, and tailor your learning to your career interest, you'll put it all into practice with a semester-long placement at the end of your program.

Make lasting friendships, develop confidence and professionalism, and learn new skills through a variety of field trip experiences that include rock climbing, high/low rope, canoeing, kayaking, theatre, golf, swimming, caving and hiking.

Why Choose Fleming
Many organizations have come to trust the quality of education in Fleming's program, and seek out our graduates. The four-month placement opportunity is the longest available in this type of program, while the broad base of studies within management, community development and practical skills make graduates an asset to employers.

Work Experience
Your four-month placement offers you an intensive, challenging opportunity to put your skills into practice. You choose the location and setting, your instructors will encourage you as you find and negotiate your placement. You can do your placement locally, provincially, across Canada or in an international setting.

You'll work with community-based agencies (of your choice) on real -- not simulated -- recreation/leisure projects. This will be valuable learning for later, when you're looking for a job. Your placement could be working with youth at risk, with seniors, in outdoor education programs, fitness organizations/centres, children's programs, schools, resorts or municipal settings. There are few limitations as to where you can do your placement. For example, Fleming has a unique partnership with the Resort, Recreation and Tourism Management Student Internship Program in the United States that students can take advantage of. You can work as an activity coordinator at a resort or prepare for a career on a cruise ship.

For your placement, field agencies may require you to submit a current police records check, which is available from your local police department upon payment of a fee. In addition, you may also be required to provide a current Standard First Aid Certificate, and a current Basic CPR Certificate (level C).