Diploma in Social Service Worker

at Fleming College - Sutherland Campus (Peterborough) Canada

Are travel, adventure and meeting new people part of your career plan? Fleming’s two–year diploma program prepares you for a variety of exciting roles and provides you with the transferable skills that you’ll need to go far in the high-demand, world-wide hospitality industry.

Program Highlights

• Our program is designed to give you the hands-on training and experiential learning you need to be successful in the industry. Here’s what you can look forward to:
• Pack your bags, Jamaica awaits. Immerse yourself in global travel and enhance your worldview while you explore the growing volunteer tourism business niche
• Learn by doing. You’ll engage in a 100 -hour industry field placement in the sector of your choice that will provide you with practical experience, future career opportunities and invaluable industry connections
• You will develop leadership and practical skills needed to work in, manage and operate the accommodation, food & beverage, recreation & entertainment, transportation and travel services divisions of the hospitality and tourism industry
• Receive an optimum blend of hands-on experience, theory, field trips, and computer simulation exercises that prepare you with the knowledge and skills you need to succeed

WHY CHOOSE FLEMING
Professionals and employers in the industry know that our graduates have received a thorough and comprehensive education, preparing them to work effectively as team players and as leaders. Our faculty are well-connected to industry leaders and those responsible for hiring our grads. Students are often hired for full-time roles directly from their field placement experiences.

As one of our students, you’ll have the ability to design your own learning when it comes to obtaining additional industry-specific certifications and practical workplace certifications. Employers favour applicants who have already completed this training:

• Ontario Tourism Education Corporation’s (OTEC) Service Excellence Certification
• Smart Serve Ontario Certification
• Wine Council of Ontario Certification
• Livingworks Education safeTALK Certification
• Workplace Hazardous Materials Information System Certification (WHMIS)

EXPERIENCIAL LEARNING

• During your studies, you’re given the opportunity to dive in and experience the industry for yourself. With the assistance of your program coordinator, you will arrange a 100-hour field placement. This will enhance both your employability and your educational experience as you network and meet potential employers. We recommend that you complete your placement between semester two and three.

The Computer Security and Investigations program is designed to provide you with the necessary knowledge and skills to take a leadership role in the protection and security of information technology.

PROGRAM HIGHLIGHTS
The Computer Security and Investigations program is designed to provide you with the necessary knowledge and skills to take a leadership role in the protection and security of information technology. Your classes are regularly reviewed and improved to be the most current subjects demanded by the industry, such as:

• Advanced Ethical Hacking
• Incident Response
• Vulnerability, Threat and Risk Analysis
• Information Security
• Advanced Computer Forensics
• Internet and Hacking Investigations
• Open Source Intelligence
• CISCO Network Design and Management
• Network Security

In addition to these cutting-edge subjects, you will also learn how to assess technical risk, develop systems and processes, to manage the risks associated with information technology, and be capable of providing technical assistance to prevent, investigate, and protect individuals and organizations from cyber-crime. Your studies will be from a security management and hands on technical perspective, with emphasis placed on the skills required to implement information technology security, and the investigative skills necessary to respond appropriately to breaches of security.

You will have the added benefit of courses in law and justice, taking advantage of Fleming College's reputation and experience in these fields, in addition to obtaining the technical training you need to function as a cyber security consultant. In this three-year program, the final sixth semester is an applied project or field placement in partnership with business and, industry, or government department.

WHY CHOOSE FLEMING
Fleming has a well-known track record of producing talented graduates in the area of Cyber Security; you will acquire the best we have to offer and develop both technical skills and a security mindset, a winning combination that will put you on the road to success as an in-demand computer security specialist.

There are no other programs like this in Ontario. The CSI program will provide you with the knowledge and skills to prepare you for industry certification in the Cyber Security, Computer Forensics, Incident Response and Secure Networking disciplines. As you progress through the program you will gain the skills required for you to become industry certified in a number of areas, including:

• CCNA – Cisco Certified Network Architect
• CCE – Certified Computer Examiner
• Security+
• Network+
• A+
• Linux+
• MCSA - Microsoft Certified Solutions Associate
• CISSP – Certified Information Systems Security Professional (student level qualification)
• CEH - Certified Ethical Hacker

WORK EXPERIENCE
In your final semester, you will work on an intensive team project or field placement. Each student will contribute specialized knowledge, learned in their program of study, to the solution of a real world technological problem posed by a sponsoring business or organization. Recent projects include:

• Field placements in Security Operations Centres (SOCs) as security analysts, conducting analysis and protection against cyber threats in real time
• Field placements within financial and forensic firms, working real cases
• Field placements within corporate security departments and information security service providers
• Field Placements within cyber security units of various government agencies
• Security and penetration testing engagements with industry organizations
• Forensic analysis and creation of standards for a security corporation
• Development and field deployment of a computer network Intrusion Detection System for a managed security service company to support large commercial clients

This applied project or field placement will enhance problem-solving skills, applied industry knowledge, and the ability to work as part of a team. You'll also learn critical workplace skills such as time management, how to map a critical path, and presentation skills. Since you may be working on sophisticated developmental or research-based work, sponsors will often use the project as a testing ground and recruitment opportunity.

The Personal Support Worker program gives you the training and credentials to provide practical support services to individuals and families in need of help. It's a satisfying, people-focused career.

PROGRAM HIGHLIGHTS
As a graduate of the Personal Support Worker program, you will provide support services to individuals and families in need of assistance. With this satisfying, people-focused career, you will be prepared to assist children, adults, and seniors with special needs or disabilities, and help them maximize their life experience. You can start the program in September or January or May.

This two-semester Personal Support Worker program may particularly appeal to those re-entering the workforce. In total, you'll get approximately 400 hours of relevant theory and approximately 300 hours of real-life, clinical training. The focus of this program is on:

• Lab components throughout both semesters
• Hands-on, task-oriented skills and practice time
• Course content related to long term care and to community care to diversify your experience
• Innovative new lab facilities that simulate the work environment
• More theory related to practice

WHY CHOOSE FLEMING
The College ensures the program follows ministry guidelines, and as such, the program is widely recognized by agencies and related employers. There's a consistently high, over 90 per cent employment rate for graduates of this program -- you might be hired before you finish the course.

Train to be a key member of the multi-disciplinary team providing community pharmaceutical services. The pharmacy personnel landscape is evolving and Community Pharmacy Assistants are in high demand. Work alongside pharmacists and pharmacy technicians in community, medical clinic pharmacies or long-term care pharmacy settings.

Program Highlights

• This new, program is flexible in its delivery (online and in class) which allows you time to work while completing your coursework.
• It includes extensive applied learning opportunities: onsite training in our state-of-the-art Pharmacy Technician lab, online and in-class sessions in semester two, followed by a 140 hour field placement.
• You will practice your skills and techniques in a real - life pharmacy setting using pharmacy software.
• The field placement experience provides you with on-the-job training to enhance your employment opportunities.
• You will be exposed to the most up-to-date pharmaceutical products, practices and distribution methodologies.
• Your professional training will include dispensing and prescription processing, compounding, calculations, standards of practice, pharmacy computer systems, community pharmacy practice, inventory management, patient profiles and billing procedures.
• In addition to this training, you will gain valuable skills employers are looking for including document use, writing, numeracy, oral communication, critical thinking, and proficiency with digital technology. This will help you in collaborating with other pharmacy health care professionals and the public.

The Developmental Services Worker program (Disability Support) focuses on providing practical and meaningful support to people of all ages with intellectual, physical and learning disabilities to achieve their goals by inspiring, advocating and promoting inclusion.

PROGRAM HIGHLIGHTS
The Developmental Services Worker program focuses on providing support to people with various intellectual disabilities, such as Down Syndrome, Fetal Alcohol Spectrum Disorder, Autism Spectrum Disorders, Traumatic Brain Injury and neurocognitive disorders, learning disabilities and/or physical disabilities. Graduates have the knowledge, skills and attitudes that include - and exceed - compassionate caring to support the empowerment of people with disabilities, while providing leadership in promoting social inclusion and helping people accomplish their goals and reach their dreams.

This two–year Ontario College diploma program is designed to provide the specialized skills required for professionals who make a difference every day in the lives of children, youth and adults who have disabilities as well as their support network at home, and in the community, (school, recreation, mental health and addictions, justice supports, employment support and more).

Students begin to specialize in person-centered, strength-based assessments and develop strategies for individuals, their families, and community inclusion through various community-based projects and field placements. Curriculum and field placements align with and exceed provincial and industry standards for the developmental services sector.

Students in this program also develop an understanding of the past, present and future of developmental services in Ontario and how it impacts the current lives of individuals and families. Developmental Services Workers maintain and promote their professional values such as social justice, empowerment, dignity, self-worth, the importance of healthy human relationships, and integrity.

WHY CHOOSE FLEMING?

• Small class sizes and individual attention enhance your learning experience
• Applied learning projects in partnership with local agencies allows for hands-on skill building in developmental services, contribution to the community and professional networking
• In-depth training, academic and work placement experience necessary to be successful in this rewarding field
• You will be supported by our knowledgeable and caring faculty who are experts in the developmental service field
• See what DSW students are up to by following us on Facebook
• Learn basic food safety and food preparation skills to prepare you for teaching life skills and supporting the wellbeing of people you work with. Students begin getting hired in semester 2!

WORK EXPERIENCE
An essential component of your education will include experiential learning through course work as well as field placements. Three supervised field placements provide students with varied practical and networking experience where many students receive job offers. Students will also complete the last portion of their facilitation certificate by creating a Person-Directed Plan with a person they have built a relationship with throughout the program. Students will put theory into practice to help support and provide empowerment opportunities for individuals with disabilities. Students also have the option of international placements in their fourth semester; however, this should be discussed with the program coordinator as early as possible (and prior to the end of semester 2) in order to assist in facilitating it.

Our Welding Techniques program offers the opportunity to gain hands-on experience in a variety of welding processes, in preparation for employment in this high-demand field.

Program Highlights
The two-semester Welding Techniques program will provide graduates with entry level employable skills for the welding field. Curriculum in the program has been aligned to the basic requirements for Level One Apprenticeship for Welding Fabrication. Labour market demand for skilled welders is high. The Welding Techniques program will introduce you to numerous welding processes and you will gain extensive hands-on experience on the most common processes used within the industry. These processes include:

• SMAW (shielded metal arc welding)
• GMAW (gas metal arc welding)

You will also be exposed to specialized processes such as:

• FCAW (flux core arc welding)
• GTAW (gas tungsten arc welding)

Basic blueprint reading, trade math, weld symbols, metallurgy, oxy-fuel and plasma cutting/gouging will also be covered. Upon successful completion of the Welding Techniques program, you will be given the opportunity to challenge the SMAW 1G weld test and the 2GF certification from Canadian Welding Bureau. If successful, you will be issued a Welding Ticket by CWB which is valid for two years.

There is a high demand for graduates who can develop and implement solutions for the configuration and integration of wireless devices and networks with wired networks in this growing technology sector.

Program Highlights
Networks, and increasingly wireless networks, are becoming the hub of commercial and industrial development across the world as we understand and experience the benefits of wireless networking for day to day functions, including:

• Operations monitoring and control
• Communications within and between organizations
• Information sharing within and between organizations
• Mobile real time accounting and cost control
• Real time sales support and marketing

At the heart of the wireless world is Wireless Information Networking (WIN), and the growing need for professionals who can develop and implement solutions for the configuration and integration of wireless devices.

Capturing data from wireless sensors or wireless synching of mobile devices within secure environments are only a couple of the types of wireless information networking challenges facing businesses, government and organizations today that this program addresses.

Building on the success of our Computer Engineering, Security, and Instrumentation and Control Diplomas, this intensive, unique Graduate Certificate program reflects the latest developments in WIN and relies heavily on applied teaching approaches. It focuses on the design, planning, implementation, operation and troubleshooting of wireless networks, and will cover a wide range of topics including:

• Cloud computing
• Server technology
• Technical project management throughout technology life cycles
• Technology as a service - preventing network wide service outages
• Domestic vs. commercial/industrial needs
• Data mining
• Wireless LAN and WAN setup, security and troubleshooting
• Embedded wireless sensor network programming
• VOIP
• 802.11 (a, b and g) technologies
• Vendor interoperability strategies
• Emerging wireless technologies

The Fleming College Health Information Management (HIM) program is one of only three Canadian Health Information Management Association (CHIMA) recognized college programs available in Ontario.

Program Highlights
In this challenging two-year diploma program, students will learn to use computer technologies to capture and analyze data, and to create health information for healthcare delivery use, financial and management planning. Health records are the primary source of information used by hospitals and health care facilities to code services for reimbursement purposes. This information is also needed by public health officials to indicate disease patterns and trends, and by medical researchers for analysis, comparison and decision support.

Health service careers are among the fastest growing occupations in the economy. In the healthcare field, this really is the information age. There's a whole new growth market for the skills and training of health information management and health records professionals. An aging population and increasing health care needs, combined with the focus on accountability, efficiency and effectiveness of health care services delivery, has led to a skills shortage. You will graduate equipped with very marketable skills in the health information management sector. Some of those skills will include expertise in the following areas:

• Data quality
• Data collection and coding
• Record /systems management
• Privacy, confidentiality and security of health information
• Transitioning to the electronic health record

This program is recognized by the Canadian Health Information Management Association (CHIMA). Graduates are eligible to write the National Certification Examination of the Canadian College of Health Information Management.

WHY CHOOSE FLEMING
Fleming College has a reputation as a leader in technology-based learning. The HIM program at Fleming follows this trend with a vision of "Inspiring innovative students to become innovative leaders in HIM through applied learning." One of our mission statements is to "Espouse the state of the art in Health Information Management." We demonstrate this through our brand-new, fully-computerized lab with over 500 anonymized patient records and scanning equipment, to provide students with practical application knowledge that supports the move in healthcare to electronic health records (EHRs). A real-world populated database of patient information allows the learner to run realistic reports to support the needs of users for decision-making purposes.

Through its previous successful practicums, the HIM program has developed excellent relationships with numerous healthcare facilities throughout the region and beyond, resulting in good practicum and employment opportunities for graduates.

WORK EXPERIENCE
The program includes a strong practical component. Students will participate in two work placement experiences, a total of eight weeks in all. Students spend two weeks in a workplace setting in semester two, and four weeks in a workplace setting in semester four. Practicum components will not necessarily be in the immediate Peterborough area. Practicum agencies may require proof of immunization and a criminal records check (vulnerable sector).

Fleming College's Paralegal program is specifically designed to prepare you, as a graduate, to meet Ontario’s paralegal licensing standards. The program is accredited by the Law Society of Ontario.

Program Highlights
The Fleming Paralegal diploma is accredited with the Law Society of Ontario (LSO ). The LSO is the governing body for paralegals. Fleming program courses meet all competency requirements and prepare you to write the licensing exam and become a member of the LSO. As a licensed paralegal in Ontario you can commission documents and represent clients dealing with lawsuits falling within the jurisdiction of Small Claims Court. You can act for people facing summary conviction charges under municipal by-laws, provincial statutes or the Criminal Code. Some serve as by-law enforcement personnel, or act in a prosecutorial capacity for municipal governments. Paralegals are also trained to assist clients through the potentially complex proceedings of tribunals such as the Landlord and Tenant Board, the Ontario Human Rights Tribunal, the Workplace Safety and Insurance Board, or the Ontario Rental Housing Tribunal. Some paralegals choose to work under the supervision of lawyers or other paralegals, while others offer their services directly to the public.

Why Choose Fleming
Fleming’s two year (four semester) Paralegal program has some practical advantages. Not only will you be taught by experts, with a wide range of experience in the field, your first three semesters of study are completely integrated with students in the college’s Law Clerk program. Should you so choose, you can enhance your qualifications and possible job opportunities by returning for an extra semester of study and leave with a second diploma in that related field.

Work Experience
The 160-hour unpaid field placement is an opportunity to get an understanding of the demands and rewards of this career. Field Placement can be completed during the final 15 week semester of the program or can extend beyond your final academic semester. Placement opportunities must be within scope of practice as provided by the LSUC. In some cases a clear criminal record check may be required by the placement employer.

Learn to program, support, and troubleshoot computer hardware and software in this four-semester program.

With this program, you will gain skills in computer networking and configuration, network security, and technical communications. You will also learn about solving computer problems that can cause both major costs and setbacks for businesses, whether due to a major hardware failure or a minor software incompatibility. Your core courses are complemented by training in oral and written communications, customer relations, and team work. There's plenty of hands-on learning, putting the theory you learn in the classroom into practice.

Upon graduation, you'll have the broad-based, transferable skills that are in demand with a firm foundation for a career configuring hardware and software for computer systems. You'll also find opportunities troubleshooting problems in systems both before and after delivery to the customer or client.

• Prepare for industry certification exams such as A+ and Cisco Networking.
• This program has received National Accreditation through the Canadian Technology Accreditation Board. Graduates are recognized by the Ontario Association of Certified Engineering Technicians and Technologists as meeting all the academic requirements for certification in the Certified Engineering Technician (Ctech) category.
• You have the opportunity to transfer to the three-year Computer Engineering Technology diploma.